We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
avatar-imageavatar-imageavatar-image
Traveller (8891)
Room & Suite (709)
Dining (524)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#324 of 809 hotels in Dubai
Location
Cleanliness
Service
Value
A spectacular destination to ignite the imagination, where visitors can share inspiring moments and create their own epic stories, welcome to FIVE Palm Jumeirah Dubai. Located at the entrance of the iconic island, Palm Jumeirah the hotel perfectly blends incredible, contemporary architectural design with unique, intuitive service to deliver amazing, memorable experiences. The hotel has 470 guestrooms and suites, spread across 16 floors. The impressive resort has an array of stunning facilities, including outstanding dining and nightlife venues hosted by world-class chefs, Vista Ballroom and a modern spa. FIVE is strategically located for convenient access to Dubai’s business districts, as well as the city’s many exciting tourist and entertainment attractions. The resort is also easily accessible from Dubai International Airport (DXB) and Al Maktoum International Airport (DWC), which are both just 30 minutes drive away.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Laptop safe
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Value
Bay View
Languages Spoken
French, Russian, Arabic, Filipino and 1 more

Location

No. 1 Palm, Dubai United Arab Emirates
Name/address in local language
FIVE Palm Jumeirah Dubai
11,946Reviews464Q+A100Room tips
Traveller rating
  • 10,481
  • 687
  • 294
  • 184
  • 300
Traveller safety
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
ashkan m wrote a review 14 Apr
1 contribution
I had the wrost experienc here as I had a fight everyday with staff and management. I was hungry and decide to have a small lunch in resturant but they told us that we have to spent min 500 AED each to sit in a table.we pay abou 600euro per night for room and they didn't let us sit in restaurant,how rude is that. all the tables near the pool have min 3000AED spent or they don't let you to sit, even night club has a min500AED per person rule for guests. so if you have a room you should pay for any service of hotel again and bribes are talking there all the time. we asked for having shisha in the yard and they said this is non smoking area you should go to pool and spent min 3000 for a table but 1 hour later I saw many arabs smoking in the very same area.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: try headphones to sleep, the windows are not sound prouf
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Room Coordinator, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded yesterday
Hi Ashkan, Thank you for taking the time to share your feedback. Your constructive feedback was well accepted and shared with the responsible departments for further evaluation and improvement. Nonetheless, we still hope you have some fond memories. We hope to have you again at Five Palm Jumeirah! Always at your service, Team FIVE
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Robert T wrote a review 14 Apr
Newcastle upon Tyne, United Kingdom32 contributions32 helpful votes
Unrivalled party hotel with great food and entertainment options . First off the pool is awesome. Fantastic food and cocktails. Great vibes and great service . Dined at Maiden Shanghai and Grill . Bohemia a must on weekend. Penthouse was as beautiful as ever . Special shout to Nikos who is the guru of customer service . Will return !
Read more
Date of stay: April 2024Trip type: Travelled with friends
Room Tip: Book restaurants in advance . Discounts at Bohemia in advance too .
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Room Coordinator, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded 2 days ago
Hi Robert T! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Feel free to reach out to us directly on fpjd.reservations@fivehotelsandresorts.com to ensure you have another ‘FIVE-star’ experience with us! Thanks for sharing the love! Team FIVE
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Maria wrote a review 12 Apr
42 contributions6 helpful votes
Social pool by five palm Jumeirah Great place for party with friends! Atmosphere is perfect food and drinks are good quality and best music for dancing and enjoying! Was with big group of friends and all of us was very happy! Thank you for such a good experience!
Read more
Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Room Coordinator, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded 3 days ago
Hi Maria! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Feel free to reach out to us directly on fpjd.reservations@fivehotelsandresorts.com to ensure you have another ‘FIVE-star’ experience with us! Thanks for sharing the love! Team FIVE
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
NITIN A wrote a review 11 Apr
Kanpur Nagar District, India57 contributions48 helpful votes
We stayed for 5 nights in the hotel. The manager an some team members are there to tell the guest rules and are very rude. They know nothing about hospitality. Even a small request for water at the reception was denied. Rhe concierge directed me to the restaurant where the lady again directed to coffee shop and there the lady asked " I would like to know why should I serve water when your room does not have credit in the system". The tone was so rude and insulting that I cannot express here. Again I approached the concierge who is there to intimidate the guest. He straight away refused and said that if you need water , go the room and he will send it. I asked him and the lady at the restaurant that I would like to talk to the manager. He told ne that that Mr Mustafa will call whenever he is free (actually he remained busy during our stay). All people in restaurant area and other places will tell you rules and will not even get you a spoon at table. Facility wise the hotel is ok. I would like to mention that 2 staff ( Mr Sumit and Ms Mamta) are exceptional people. They will and have done everything to make our stay comfortable. They deserve a special appreciation when working under such adverse conditions. (A small incident. We needed to free the Icepack for insulin for my father in law. The hotel guys simply refused citing rules. Sumit helped in getting the icepack freezes . The incident seems small but it could be matter of life and death). This is just one incident. Sumit helped us many other times also. I wish him and mamta all the best.
Read more
Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Room Coordinator, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded 4 days ago
Hi Nitin ! Thank you for taking the time to share your valuable feedback with us. We take your comments and concerns very seriously as we continually strive to evolve our services to provide you with ‘FIVE-star’ experiences that are unique and unforgettable in every way! May we request you to please contact us with details of your visit in order for us to better meet your expectations for your next reservation with us. However , we are glad to hear that Mr.Sumit and Ms.Mamta were able to make your stay memorable We hope to hear from you soon! Always at your service, Team FIVE
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Isla S wrote a review 10 Apr
3 contributions
We were greatly appreciative of the complimentary upgrade upon arrival, gorgeous room and welcoming staff at the reception and bookings area. However, we already felt sceptical about this upgrade when she warned us it was going to be on the first floor, making it sound like this was going to be a problem. We got into the room which was very warm, so we put the AC on and left, hoping for it to have cooled down once we returned. We then went to the pool which was great with friendly, hard-working and attentive staff. Back to the room and the AC didn’t work, the technician spent around 45 mins trying to fix it. We were then called by the duty manager who apologised and moved us rooms, and said we could have what we wanted complimentary in the evening. The room was very nice and impressive, albeit no one had clearly stayed in it recently, as the water coming from the shower and taps was brown when it first came out. We thought this was strange for such a busy and renowned hotel. We then went to Maiden Shanghai for our half board meal. The staff were amazing! So helpful, friendly and professional. We then went down to the reception to confirm the complimentary drinks we had been told we could have on the phone. We were offered free entry with no minimum spend to the Penthouse, but still needing to buy our drinks. This wasn’t really making up for the inconvenience of the faulty room, as we would never have gone for drinks there anyway, knowing there’s a minimum spend, just to look at the same view we had at Maiden Shanghai. The staff at Penthouse were some of the most unfriendly, judgemental people I have ever met and we were not made to feel welcome, nor greeted with the same level of hospitality as in the rest of the hotel. Disappointed with the service and the complimentary drinks being twisted so that we still paid for them, we returned to the room after one drink. The whole room was thumping and vibrating from the music above in penthouse. It reached 12am and the music was still blaring. Bear in mind, this is a Tuesday evening. I don’t mind loud music and partying and this is expected from a hotel and especially at the weekend, but by 1am midweek, we were still awake with music shaking the room. It made us realise that the staff in the hotel mustn’t know their rooms very well, or they must know their rooms but mustn’t care, as surely the ridiculousness of the bass booming through the rooms is a regular complaint, and with us already having problems, to then be moved to another room where there are going to knowingly be more problems is obscene. We rang the reception and she just said the music usually goes on until about 3am, she said she would ask the security to have it turned down, but that was not successful. By 1.45am another man rang back asking if we wanted to move rooms. We have been moved rooms already during our stay and were not prepared to get up in the middle of the night and pack all of our things just so that we could sleep, how ridiculous! It seems that the strategy in this hotel is just to keep moving people from one room to another, not actually addressing or solving any problems, just diverting. We now understand why this hotel is so empty, during such a special time in the UAE during Eid where most hotels are packed out with people celebrating. Moreover, we are now increasingly concerned about our family members who have a 1 week holiday booked here in October and will be recommending that they change their hotel. We would be embarrassed for them to be coming on holiday all the way from the UK, to be presented with what we have, and we only stayed for 1 night. It’s such a shame, the hospitality is so great here (apart from in the penthouse) and some restaurants like Maiden Shanghai are so amazing. The hotel really is stunning and it’s disappointing that our overall experience was so bad due to certain aspects being appalling. We now leave feeling tired from not sleeping until just before 4am when the music finally stopped, and generally very underwhelmed. We will not be recommending this hotel to anyone in the future. For somewhere that’s world renowned, it’s not a scratch on the other outstanding hotels across Dubai. A waste of money when we could have chosen from so many other hotels priced very similarly that I know from experience, truly are exceptional. Not the way we envisioned celebrating a special occasion. When leaving we just got a ‘sincere apology’ from the duty manager and was told in future they will look after us. A little too late now and no compensation for the last 24 hours.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Room Coordinator, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded 6 days ago
Hi Isla ! Thank you for taking the time to share your valuable feedback with us. We take your comments and concerns very seriously as we continually strive to evolve our services to provide you with ‘FIVE-star’ experiences that are unique and unforgettable in every way! May we request you to please contact us with details of your visit in order for us to better meet your expectations for your next reservation with us. We hope to hear from you soon! Always at your service, Team FIVE
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Bogdan P wrote a review 9 Apr
1 contribution
Hi all! The overall impression of the hotel is positive. positive traits: great rooms The bar by the sea has very tasty and filling food the hotel is positive, there are a lot of beautiful people by the pool and a very exciting atmosphere negative points: Personally, I didn’t really like that the pool is only 110 centimeters deep The cleaners stole money from my bag from the room. Naturally, the guards couldn’t find anything from anyone and sort of checked everything. but the fact remains a fact. if you leave your things in the rooms, the cleaners will definitely rummage through them. You can't put all your things in a safe. and it is very sad to realize this, since the hotel is of a very high level. The hotel management offered to help call the police. and only after I said that I had made my conclusions about the hotel, they offered me a free dinner in one of the restaurants. but there was a catch! dinner was offered according to the all inclusive system, but cocktails were excluded from it, quite funny) dinner, of course, didn’t even come close to covering the stolen amount
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Room Coordinator, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded 5 days ago
Hi Bogdan P, Thank you for taking the time to share your feedback. Your constructive feedback was well accepted and shared with the responsible departments for further evaluation and improvement. Nonetheless, we still hope you have some fond memories. We hope to have you again at Five Palm Jumeirah! Always at your service, Team FIVE
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tarek R wrote a review 8 Apr
Munich, Germany3 contributions
I stayed twice at Five Palm and gotta say it is a fun place. Great view to the ocean and to the city of Dubai/JBR. But you need to be into parties and louder music also in daytime. It is worth staying there if you are into partying.
Read more
Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Room Coordinator, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded 1 week ago
Hi Tarek R! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Feel free to reach out to us directly on fpjd.reservations@fivehotelsandresorts.com to ensure you have another ‘FIVE-star’ experience with us! Thanks for sharing the love! Team FIVE
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tayla W wrote a review 8 Apr
2 contributions
Most incredible pool/ beach experience! Music set the scene and the food was the cherry on top. Bar man were so friendly and the cocktails were absolutely delicious! Waiters were also super friendly and willing to assist with any dietary requirements! Wow, absolutely obsessed with the FIVE!
Read more
Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Room Coordinator, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded 1 week ago
Hi Tayla W! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Feel free to reach out to us directly on fpjd.reservations@fivehotelsandresorts.com to ensure you have another ‘FIVE-star’ experience with us! Thanks for sharing the love! Team FIVE
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Irena S wrote a review 7 Apr
8 contributions
Love this place 🩷 coming here often with my friends 🥳 🥳🥳 for nice music and good vibes 🙌🏻 🙌🏻🙌🏻 you can enjoy the pool and the beach up to you!! Also recommend to try food not only drinks 😅 service is amazing, always attentive and welcoming hostess 😍😍😍
Read more
Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Room Coordinator, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded 1 week ago
Hi Irena S! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Feel free to reach out to us directly on fpjd.reservations@fivehotelsandresorts.com to ensure you have another ‘FIVE-star’ experience with us! Thanks for sharing the love! Team FIVE
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Linnea J wrote a review 7 Apr
1 contribution
Very nice hotel & also perfect for a beach or pool day, good vibes and loud party music! The view is beautiful and the drinks are nice. Food is also on top! I can warmly recommend a visit if you are in dubai and up for some nice beach / pool vibes at the palm.
Read more
Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Room Coordinator, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded 1 week ago
Hi Linnea J! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Feel free to reach out to us directly on fpjd.reservations@fivehotelsandresorts.com to ensure you have another ‘FIVE-star’ experience with us! Thanks for sharing the love! Team FIVE
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
RM 1,194 - RM 2,437 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Viceroy Palm Jumeirah Dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
470
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

FIVE PALM JUMEIRAH DUBAI (R̶M̶ ̶3̶,̶3̶7̶3̶) RM 1,190: UPDATED 2024 Hotel Reviews, Price Comparison and 8,988 Photos (United Arab Emirates) - Tripadvisor

Frequently Asked Questions about FIVE Palm Jumeirah Dubai
Which popular attractions are close to FIVE Palm Jumeirah Dubai?
Nearby attractions include RIVA - (0.4 km), Al Ittihad Park (0.4 km), and Provocateur Night Club (0.4 km).
What are some of the property amenities at FIVE Palm Jumeirah Dubai?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at FIVE Palm Jumeirah Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at FIVE Palm Jumeirah Dubai?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at FIVE Palm Jumeirah Dubai?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to FIVE Palm Jumeirah Dubai?
Conveniently located restaurants include OKKU Dubai, Trader Vic's Palm Jumeirah, and Orange Chameleon Restaurant.
Are there opportunities to exercise at FIVE Palm Jumeirah Dubai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does FIVE Palm Jumeirah Dubai have airport transportation?
Yes, FIVE Palm Jumeirah Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at FIVE Palm Jumeirah Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does FIVE Palm Jumeirah Dubai offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at FIVE Palm Jumeirah Dubai?
The staff speaks multiple languages, including French, Russian, Hindi, Arabic, and Filipino.