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Media Rotana

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#142 of 544 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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Media Rotana
Media Rotana
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1,572 Reviews from our TripAdvisor Community

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Showing 1,304: English reviews
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Reviewed 19 January 2017

good rooms they upgrade me every time coz i am a member good breakfast they used to bring the car late but now the service is better than before i love to change all toilte to pressure in all rooms good location

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Salehi F
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Salehi F, Thank you for your continued patronage! We appreciate your kind words for our team and it makes us really happy to know that you had a memorable stay with us! All of us here look forward to welcoming you back for another great experience. Kind regards, Rabih Melhem General Manager

Kuala Lumpur, Malaysia
Reviewed 19 January 2017

I think the location of hotel is not near to city center and fee is high in compare to total facilities so I would like to propose you provide the different tour package for passengers. Just as a sample please read this descriptions as follow; With Dubai Shopping Festival coming up in couple of months, it's the perfect time to...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank 465behnamr
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear 465behnamr, Thank you for sharing this positive review with the other travellers! We are happy to read that you had comfortable stay with us. We will certainly share your compliments with our teams for making your stay so special! We look forward to your return! Kind regards, Rabih Melhem General Manager

Kirkuk
Reviewed 18 January 2017

I had the worst stay I wouldn't even think about going There again! Worst room service rude staffs. They never were on time with room service always had to call 2 to 3 times to get something sorted out.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank sarahu851
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear sarahu851, Thank you for taking the time to share your recent stay experience. We treat every guest feedback with great importance and we are highly concerned about the dissatisfaction you highlighted to us. We take a serious view on your comment on our service shortfalls and assure you that this has been shared with the concerned for immediate action...

Croton on Hudson, New York
Reviewed 18 January 2017

I booked in advance, and it is an excellent value for a magnificent hotel. Gorgeous room with a beautiful view of Dubai. The service was outstanding and the room included a wonderful breakfast buffet with interesting and tasty offerings from around the world. A fantastic trip overall. Thank you.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank SeaBreeze999
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear SeaBreeze999, Thank you for your review. I'm glad to hear that you enjoyed your stay with us. It was our pleasure to serve you and provide the best hospitality as possible. We hope to welcome you back to Media Rotana Dubai soon. Kind regards, Rabih Melhem General Manager

Seattle, Washington
Reviewed 18 January 2017

The hotel is really maintained well and is close to Dubai Marina and Palm. Overall well worth the money. I would return next time too. Rooms are good and room service is excellent. Guest services were also excellent.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Venkataram P
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Venkataram P, Thank you for your review. I'm glad to hear that you enjoyed your stay with us. It was our pleasure to serve you and provide the best hospitality as possible. We hope to welcome you back to Media Rotana Dubai soon. Kind regards, Rabih Melhem General Manager

Muscat
Reviewed 18 January 2017

well managed and had a very good experience , will recommend the hotel to friends and business colleagues , i personally enjoyed my stay for the second time in last 2 month , and will be back again soon

Review collected in partnership with Rotana Hotels
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Helpful?
Thank 522nazihe
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear 522nazihe, It was a pleasure to welcome you back. I'm glad to hear that you had wonderful stay experience at our hotel. It was our pleasure to serve you and provide the best hospitality as possible. Thank you for the recommendation and we look forward to welcoming you back soon. Kind regards, Rabih Melhem General Manager

Abu Dhabi
Reviewed 17 January 2017

Wonderfull experience I would live to come back again and again its a family friendly hotel with a very nice restaurants. This hotel will be always my first choice in Dubai and i will be back soooooon

Review collected in partnership with Rotana Hotels
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Helpful?
Thank iabuobayda
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear iabuobayda, Thank you for the positive review. We are happy to read that you had wonderful stay experience with us and we appreciate your compliments for our hotel. All of us here look forward to welcoming you back for a longer stay the next time round! Kind regards, Rabih Melhem General Manager

Stockholm
Reviewed 16 January 2017

We stayed at Media Rotana for our second time, we book one of the club room, best experience ever. I will always stay at Media Rotana when in Dubai. Elenore who works in the Club Room made this stay something extra

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Mkrydin
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Mkrydin, It was a pleasure to welcome you back. We're glad to learn that you had wonderful stay experience with us. We will certainly share your compliments with the team. Elenore will truly appreciate your high commendation. We look forward to your return! Kind regards, Rabih Melhem General Manager

Lisbon
Reviewed 16 January 2017

Bad Experience as a family Hotel. On Business it was a great hotel and service was Great, went back with my Family and the booking requests were not met and rooms was not cleaned extra beds for the kids never arrived

Review collected in partnership with Rotana Hotels
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Helpful?
Thank paulof254
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear paulof254, Thank you for your feedback. We regret to read that your stay experience with us did not meet your expectations and we wish that we could have done more during your time with us. Media Rotana offers a variety of room types available to meet the needs and requirements of our guests regardless if its business or leisure...

Athens
Reviewed 16 January 2017

It was a pleasant staying at your hotel. Everything was very good. The food was very good too and the Prego's restaurant was excellent. There was an issue with the reception and the concierge. They didn't know where my bag was, so it took them some hours to find it and I made many calls to explain the story to...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank alikia2017
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear alikia2017, Thank you for sharing your recent stay experience with us. We are sorry to hear of the incident that you experienced with regards to your luggage and we sincerely apologize for the inconvenienced caused. Rest assured that this has been addressed with the concerned to rectify our shortcomings. On a positive note, we are happy to know that...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Food & drink at the hotel
Nelson's
Nelson's
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Arrive at Media Rotana to find yourself greeted with a feeling of contemporary luxury. Imagine dramatic architecture and design where you are offered privacy, personalized service and peerless facilities. We take pride in offering you the best of everything; stylish restaurants, modern rooms and friendly service. Whether your stay in Dubai is for business or pleasure, it should be a worry-free experience that delights you. So choose Media Rotana and we assure you the best stay away from home. ... more   less 

Additional Information about Media Rotana

Address: Media Rotana Hessa St | Barsha Heights, Dubai 503030, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM354 - RM1,409 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Media Rotana 5*
Number of rooms: 536
Reservation Options:
TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Agoda, Hotels.com and Booking.com so you can book your Media Rotana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Media Rotana, Barsha - Dubai Hotel Dubai
Hotel Style:
#72 Business Hotel in Dubai
#84 Spa Hotel in Dubai
#95 Romantic Hotel in Dubai
#110 Family Hotel in Dubai
#130 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Media Rotana staff and other travellers.
26 questions
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London, United Kingdom
6 months ago
Erbil, Iraq
25 days ago
Linlithgow, United Kingdom

See all questions (26)

Questions? Get answers from Media Rotana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“floor 17, room 19 was the suite if this helps. and I wouldn't stay too close to the Rare nightclub, seemed quite loud...”
 of 5 bubbles Nigelandsusan, 4 Mar 2017 | Read review
“very spacious rooms”
 of 5 bubbles emadr278, 13 Feb 2017 | Read review
“Excellent for an overnight”
 of 5 bubbles TrevorTokyo, 12 Feb 2017 | Read review
“All rooms are very good but the higher you are the better.”
 of 5 bubbles , 8 Feb 2017 | Read review
“Choose the higher floors for the best views and peace and quiet from the passing traffic.”
 of 5 bubbles couple_away, 12 Jan 2017 | Read review
5 of 5