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Flora Creek Deluxe Hotel Apartments

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#78 of 546 Hotels in Dubai
Certificate of Excellence
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Flora Creek Deluxe Hotel Apartments
Flora Creek Deluxe Hotel Apartments
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1,369 Reviews from our TripAdvisor Community

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There are newer reviews for Flora Creek Deluxe Hotel Apartments
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Showing 1,273: English reviews
London, United Kingdom
Reviewed 8 January 2014

We've stayed at this hotel for more than three times and we have not had any cause to think of trying out another hotel in Dubai. Very nice location, centrally located - close to the airport, city centre (mall) and other shopping areas. The rooms and facilities are good and very neat; well maintained. The service staff were very friendly...

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Helpful?
Thank marj_5
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this review

Dear Guest Thank you for your praise and your most valued recommendation of our hotel to the TripAdvisor Community. It was wonderful to read that our location, room facilities and your overall experience met and exceed your expectations. I was most proud to read that you found our staff service to be “friendly” and “always willing to help”. Taking into...

UK
Reviewed 8 January 2014

We stayed for six nights across New Year whilst visiting our son. The apartment was spacious and always spotlessly clean. The self catering facilities were better than the average hotel kitchenette and perfect for making our own breakfasts with food from the supermarket around the corner or the Carrefour in the Deira Mall, which is less than five minutes away....

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Helpful?
Thank frein
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this review

Dear Guest It is always very encouraging when the heading of a comment begins with “An excellent place to stay… I thank you for your very positive review, mentioning our “spacious” and “spotlessly clean” apartment, the fully equipped kitchen facilities, great location and WIFI acces. I was most pleased to read your comments about our “friendly and helpful” staff and...

Luanda, Angola
Reviewed 7 January 2014

Very "family" friend hotel! The staff was courteous and always eager to help. Good location and near the airport which was great. Had a wonderful experience with activities the travel agent has found. Manoj was very professional. Just as a heads up to the room service, the guy most of the time forgot to put towels.

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Helpful?
Thank Leila G
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this review

Dear Guest Thank you for sharing you feedback with the TripAdvsior Community. Please let me first of all apologize for any inconvenience caused in relation to towel replenishment, this is not the acceptable standard and I would like to take this opportunity and to inform you that we are at the final stages of procuring a brand new luxury towel...

Reviewed 7 January 2014

I think the services offered is top class. But I think the towels used by guest should be customized by way of putting the hotel name and crest on them. The breakfast buffet should carry more varieties on the menu and the time shud be extended to 12noon.

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Helpful?
Thank Ibrahim A
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this review

Dear Guest, I was very pleased to read that you have described our hotel as “top class” and that you had a “splendid experience”. I have noted your comments regarding the personalization of towels and the extension of the breakfast operating times and we will consider your valuable feedback moving forward. I have also shared your feedback regarding the breakfast...

Doha, Qatar
Reviewed 7 January 2014

I was staying a few times in this hotel, and even that it was quite crowded through New Year now, the staff was very friendly and we had no complaints about service or the offered services or the food. Overall a very good hotel for the price. A big plus is the close location to the Daira Mall and the...

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Helpful?
1Thank Mirco M
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this review

Dear Guest, Thank you for your most positive recommendation of our hotel to the TripAdvisor Community. I am very pleased that we managed to provide you with a satisfactory environment to celebrating the New Year and that you found our hotel to be good overall. I do also agree with you that we have a very privileged location, offering convenience...

Kuwait City, Kuwait
Reviewed 6 January 2014

I am a regular visitor for flora creek, and this is my first time to get a reservation through a travel agent, during the check in I was asking for the internet access and I was really shocked by the receptionist that I have to pay for it because I did not reserve by the internet!!! COME ON, {fortunately I...

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Helpful?
1Thank Khaled_10
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this review

Dear Guest, Thank you for you for your valuable feedback. Firstly please allow me to extend my sincere apologies for any shortfalls in service and products standards you experienced. In regards to the complimentary internet, I am sorry for any confusion or misunderstanding cause, but please note that our travel agency rates do not include internet and we clearly communicate...

Abuja, Abuja Capital Territory, Nigeria
Reviewed 2 January 2014

Spent a few nights with my kids and found Flora Creek to be very family friendly. The food was very tasty and room service was always on time. The staff were very courteous and friendly. The hotel is very conveniently located as it is very near the city center and a few minutes to the airport. My room had a...

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Helpful?
1Thank Danjuma O
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this review

Dear Guest, Thank you for the wonderful description of your stay at Flora Creek Hotel Apartments. I was very pleased to find out that you found us to be “very family friendly”, conveniently located with great views of the Burj Khalifa and adjoining skyline. In addition our Chef was most delighted to read that you have described our food delivery...

Abu Dhabi, United Arab Emirates
Reviewed 2 January 2014

Neat hotel and cheerful staff. centrally located, lobby very good, concierge very professional . However cleaning of room and changing of towels was not regular. I would still lodge there if I have another opportunity.

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Helpful?
1Thank Okubo2014
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this review

Dear Guest, I was happy to read that you had overall a good stay and that you have describes Flora Creek Hotel Apartments as “A very nice hotel”. Please accept my apologies for any inconvenience caused in relation to the cleaning of the apartment and changing of the towels and have already spoken with my Housekeeping Leader who will ensure...

Wrexham, United Kingdom
Reviewed 1 January 2014

Booked for 5 adults to spend NYE in Duabi - last minute and a little concerned that this hotel had spaces. No need to worry...greeted by very friendly staff, drinks on arrival and ample free parking...staff more than happy to carry nags to and from rooms, lifts operated by hotel staff. Apartment on 9th floor, spacious rooms and all en...

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Helpful?
Thank Sarah H
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this review

Dear Guest, Thank you for your very detailed and constructive feedback. Please accept my sincere apologies for the areas where we did not meet your expectations and I would like to take this opportunity and to respond point by point. We have taken on board your comments regarding the cold room and no extra bedding and we are already looking...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 30 December 2013

nice cosy place with most of the things accessible to you.. city centre is just 10min walk away with the metro just 5min.. big nice room attached with the kitchen n the best thing is the laundry, all the staff is super friendly but had bad experience with the check-in staff being not very helpful ie; need to ask 4...

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Helpful?
Thank wei siang k
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this review

Thank you for sharing your valuable feedback with the TripAdvisor Community. Firstly please accept my apologies for your experience with the reception staff and having to chase up for the requested information several times, I will make any excuses and we take full responsibility for any inconvenience caused. I am grateful that you have brought this matter to my Front...

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One Bedroom Apartment with City View (45)
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Two Bedroom with Child Room (75)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Facing the Dubai Creek & steps away from Deira City Centre, Flora Creek Deluxe Hotel offers luxury full service hotel operations and self catering facilities and is just 2km from Dubai Airport. These suites have separate living/dining areas as well as well-equipped kitchens,en-suite bathroom for each bedroom.Guests of the Flora Creek can enjoy the hotel's Serenity Spa & Wellness Centre,IDD facility and voice mail, high speed and wireless internet connectivity, in-room safety deposit box and satellite television as well as the on-site restaurant Olive Tree plus a coffee shop. Breakfast times are 7:00 to 11:00. ... more   less 

Additional Information about Flora Creek Deluxe Hotel Apartments

Address: Port Saeed Road | 34 Street, 5; Deira, Dubai 119062, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM448 - RM953 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Flora Creek Deluxe Hotel Apartments 4.5*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#36 Business Hotel in Dubai
#46 Family Hotel in Dubai
#73 Luxury Hotel in Dubai
#85 Romantic Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Flora Creek Deluxe Hotel Apartments staff and other travellers.
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Questions? Get answers from Flora Creek Deluxe Hotel Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a 'Creek view' room. You could see some of the creek but actually the main benefit was sun on our balcony all day.”
 of 5 bubbles 969charlier, 9 Mar 2017 | Read review
“Best Creek View”
 of 5 bubbles 926waleedk, 25 Feb 2017 | Read review
“creek view are amazing”
 of 5 bubbles daisyajke, 15 Feb 2017 | Read review
“Nice kitchen, and saloon disturbution space with clean facility and good decoration, room at creek view is very nice”
 of 5 bubbles 913them, 28 Jan 2017 | Read review
“Rooms on high floor with side view of The Creek”
 of 5 bubbles angie542014, 13 Jan 2017 | Read review
5 of 5