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Holiday Inn Express Dubai Jumeirah

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Holiday Inn Express Dubai Jumeirah
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637 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Cardiff, United Kingdom
Reviewed 21 January 2014

I stayed here for a week whilst filming at the Dunlop Dubai 24hrs Endurance Race. The hotel is clean, tidy and the staff were all courteous, including the security staff who were always there to help or make sure you were getting a good deal with a taxi. Internet connection was good until the last 24hrs when it crashed and...

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Helpful?
1Thank OG Media W
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear OG Media W. Thank you for staying at Holiday Inn Express Jumeirah. Whilst we were pleased to note that you generally enjoyed your stay and help from our colleagues, apologies’ for the unfortunate experiences, your feedback enables to take the necessary actions to ensure similar situations can be avoided in the future. Regard's Liz Muthui-Guest Relation's

Mumbai (Bombay), India
Reviewed 20 January 2014

Arrived late into the hotel. Rooms was nice but could have been a bit bigger. Should have checked into another holiday inn, but since budget was on mind settled for this. The breakfast menu was limited and almost the same for all 3 days we stayed here. Could do little more with variety. Staff was good and most helpful. Wouldn't...

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Helpful?
2Thank Satish N
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Satish N, Thank you so much for taking your time to share your review of our hotel, especially the nice comments about our helpful staff. Safe Travels 2014. Regard's Liz Muthui-Guest Relation's

Derby, United Kingdom
Reviewed 19 January 2014

The hotel itself is clean, rooms are maintained in a good standard. Reception staff provides good service, especially when it is about the transfer - there is always somebody willing to offer you a ride for the price similar to taxis. Breakfast buffet is nice and clean - food is pretty basic and European - it is good in taste....

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Helpful?
2Thank Kacper S
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Kacper S, Thank you for posting your review on Trip Advisor. We are truly happy to know that you had enjoyed your recent stay with us and that our team really looked after you throughout the stay. For your next visit we have a complimentary shuttle that runs to the Metro Station,that will help ease on the travel. Regard's...

John O'Groats, United Kingdom
Reviewed 10 January 2014

Expresses are normally good. Cheap and cheerful. And we had never stayed in this part of Dubai before. So we booked three nights with the intention of being near the beach (which is great). As soon as we entered the hotel lobby we both though, 'oh-oh; this is not good'. And neither it was. The room that we had was...

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Helpful?
4Thank canoepunkie
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Ebookpunkie, Firstly, I would like to thank you for your kind word with regards to the breakfast, and the renovation we have done to our rooms. It was with great regret I read your feedback following your recent stay at the hotel, we continually strive to meet and exceed our guest expectations of providing exceptional service to our guests,...

Durban, South Africa
Reviewed 7 January 2014

I stayed @ the hotel between 28 Dec '13 & 6 Jan '14. Location is great it's close to transport, malls etc. The cleaning staff is amazing!!! My 1st disappointment was breakfast - same menu from day 1 till the last day!!! My 2nd disappointment came on the 3rd of Jan, it was my sister's birthday I had spoken to...

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Helpful?
Thank Ncums
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Ncums, Thank you so much for your recent review of Holiday Inn Express, we are happy to know that you generally enjoyed your stay including our location and the excellent job from our colleagues in the Housekeeping department. Kindly accept our sincere apologies in regards to the breakfast options, and the incident with your sisters birthday, your concerns have...

Paris, France
Reviewed 2 January 2014

I am used to travel and this is the worst hotel service I have ever had. We stayed with my family 5nights and we had several problems. Was it simply down to bad luck? ... 1 - the airport shuttle I booked their AirPort shuttle and when we arrived, I was told that there was no reservation for us. The...

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Helpful?
2Thank YSH p
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear YSH p, Thank you for taking the time to review the Holiday Inn Express, Jumeirah. We truly value the opinions of our guests and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission.Thank you for raising this issues, we will work on a potential...

Miami, Florida
Reviewed 30 December 2013

We fled to this hotel after our travel agent (former)booked us at the tulip inn Ajman. That place was a nightmare of filth and indifference This Holiday Inn, while more than our budget,was worth every penny. It is clean, well kept and we were very comfortable. The breakfast was good and there was plenty of it. I would have loved...

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Helpful?
Thank Judi S
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Judy S, Thank you for your wonderful review on your recent stay at Holiday Inn Express, Jumeirah. We were delighted to read that you had an excellent overall experience. We much appreciate your lovely words concerning our property, our passionate and attentive colleagues. We will share your valuable comments with the entire team. Regard's Liz Muthui-Guest Relation's

Bangkok, Thailand
Reviewed 27 December 2013

Last year we spent two nights at the Holiday Inn Express Safa Park and were quite happy with the overall experience. Hence we did not mind to have an overnight in once again another Holiday Inn Express. In comparison the two hotels is like comparing two different hotel categories even though they are both Holiday Inn Express. Starting from the...

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Helpful?
2Thank Charn P
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Charn P, Thank you for sharing your concerns following your recent stay at Holiday Inn Express Jumeirah, I would like to apologize for any inconvenience the room conditions may have caused you. The feedback provided has been forwarded to the concerned department heads for action to be taken and corrective measures put in place to avoid such incidents again....

Mellieha, Malta
Reviewed 26 December 2013

I spent again a night at this Hotel and I was disappointed!!! 1) As regular client I never paid upfront or left any credit card deposit as I had to do this time. 2) Long check in and not competence (I am also a reward's member..) since all the mistrust from the receptionist and Duty Manager (unlikely Hotel Manager who...

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Helpful?
1Thank Roberto D
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Roberto D, We sincerely regret to learn that you experienced so many inconveniences during your recent visit at Holiday Inn Express, Jumeirah. As a regular guest accept our sincere apologies for the inconveniences that you encountered during your stay. We hope to welcome you soon to the hotel and guarantee that you will receive the high level of service...

Reviewed 23 December 2013

Room was great, service excellent, free breakfast perfect - as a hotel no problems except location is far from nearest Metro so taxis are required and they are not so active in this area, sometimes a wait or a booking is necessary. Close to airport and free wi-fi for reasonable price. Job done. Review would be a 4 if not...

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Helpful?
Thank OKANEK77
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Okanek77, Thank you for taking the time to write your feedback following your recent stay at Holiday Inn Express, Jumeirah. We are glad for that you generally enjoyed your stay especially the service, breakfast and rooms for your next visit we have a complimentary shuttle that runs to the Metro Station. I apologize that you faced some challenges during...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Holiday Inn Express Jumeirah. The Hotel is located in the fashionable Jumeirah area close to the major business district of Dubai, incorporating the Burj Dubai, Dubai International Financial Centre, Business Bay and Dubai World Trade Centre.The Hotel offers convenience for business and leisure travelers with easy access to the Dubai-Abu Dhabi highway (Sheikh Zayed Road) and being close Dubai Creek Dubai Museum and traditional spice and Gold Souks are easily accessible, Dubai Mall (the largest mall in the world), the Mall of the Emirates, the rapidly developing Dubai Marina and the Palm Jumeirah . Holiday Inn Express Jumeirah is in close proximity to the bus station that leads you directly to Dubai Gold Souk and Dubai Creek. Holiday Inn Express Jumeirah features 193 contemporary style bedrooms individually air conditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work station, mini fridge, safe box, satellite T.V. and underground car-park facilities. Holiday Inn Express Jumeirah is committed to offer guests the best product combining convenience of location with the quality and value for which Holiday Inn Express brand is famous for around the world. ... more   less 

Additional Information about Holiday Inn Express Dubai Jumeirah

Address: Corner Of Jumeirah Road and 60 Road | Al Mina, Jumeirah, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM320 - RM786 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Dubai Jumeirah 2*
Number of rooms: 193
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG and Hotels.com so you can book your Holiday Inn Express Dubai Jumeirah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Dubai Jumeirah Hotel Dubai
Holiday Inn Dubai
Hotel Style:
#54 Best Value Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Dubai Jumeirah staff and other travellers.
34 questions
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Questions? Get answers from Holiday Inn Express Dubai Jumeirah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be nice to reception and ask nicely”
 of 5 bubbles 227lesd, 21 Feb 2017 | Read review
“No need to bring an ADAPTER for electrical outlets (4 pins British model) to European 2 pins connectors....”
 of 5 bubbles NICUDRAG, 20 Feb 2017 | Read review
“Be very wary of booking this hotel, its a Joke.”
 of 5 bubbles RobPissouri_Cyprus, 30 Jan 2017 | Read review
“Room number 115 is good because it is away from the lift”
 of 5 bubbles Akram_Zeyada, 26 Jan 2017 | Read review
“This is not a "view" property as it looks out over the major naval repair docks.”
 of 5 bubbles Mark_Fitzgerald, 15 Jan 2017 | Read review
5 of 5