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Ibis Mall Of The Emirates

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Ibis Mall Of The Emirates
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1,046 Reviews from our TripAdvisor Community

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Showing 721: English reviews
Reviewed 1 week ago via mobile

The hotel is getting old and the maintenance is not that good. The whole hotel has a stinky smell of cigarette including non-smoking rooms. The provide no ha d towels and the lamps in the bathroom didn't work well, it seems that they knew about this as when I did the report they knew which lamp es out of order....

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Helpful?
1Thank Beatriz P
Ayman H, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience and having chosen to stay at Ibis Mall of the Emirates Hotel. We would like to apologize for the fact that your expectations were not met during your stay and apologize for any inconveniences this may have caused. The services we provide play an essential role in making our guests’...

Johannesburg, South Africa
Reviewed 1 week ago via mobile

Good location for mall of the Emirates and the super Metro Skytrain. Pokey rooms that don't feel fresh ..windows dont open..a real low budget hotel. Seriously can't recommend this hotel...but if you just need to put your head down for an over nighter...then the price is right for Dubai...

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Helpful?
Thank Onlyoneworld
Ayman H, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay at Ibis Mall of the Emirates Hotel. We find it essential to constantly improve our guests experience and therefore very grateful for your constructive feedback. We are deeply disappointed that you felt the service was not at par with your expectations; rest assured...

Reviewed 2 weeks ago via mobile

Kind staff, clean rooms. Five walking minutes to the mall of the emirates. Breakfast was ok. All in all it was sufficient for an one week stay since the price-service ratio is fine. Therefore, I'd recommend it anytime.

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Helpful?
Thank Marco S
Ayman H, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Ibis Mall of the Emirates Dubai. We are delighted to hear that we were able to meet your expectations during your stay and appreciate the kind words towards the team members and the services of the hotel. Your comments...

cape town
Reviewed 2 weeks ago

The hotel is conveniently located about a 5 minute walk to the MALL OF THE EMIRATES. The closest metro to the hotel is located inside the Mall. Breakfast was included in the rate and was fairly good considering it was a continental breakfast. the rooms were clean and basic, but I would definitely recommend this hotel for a clean, comfortable...

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Helpful?
Thank fazlinjacobs
Ayman H, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Valued Guest, Thank you for sharing such a wonderful review about Ibis Mall of the Emirates Hotel! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we were able to host you brilliantly. To know that you had experiences that exceeded your expectations during your...

Ruwais
Reviewed 2 weeks ago

I spent the last two days of 2016 in Ibis mall of the emirates , one of the most demanding accore hotels in Dubai for its location, Quality of service and hospitality standard of its staff , it is always good to come back there whenever i visit Dubai as i always enjoy my stay there and the treatment I...

Review collected in partnership with this hotel
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Helpful?
Thank moustafah886
Ayman H, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Valued Guest, Thank you so much for your wonderful review and for choosing to stay with us at Ibis Mall of the Emirates Hotel. We very much appreciate the very kind words towards the team members and the services of the hotel. We are all very pleased to know that you had an amazing stay and very much enjoyed...

Reviewed 2 weeks ago via mobile

Hotel staff were very friendly and spoke English. They were hopefully in directing me to the mall and the metro. The hotel is a short 3 minute walk to the mall of the emirates across 2 streets. Nando's is 100m down the road. The bed was hard and not very comfy. The room had a nice view overlooking the street....

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Helpful?
Thank Gina W
Ayman H, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your experience and for having chosen to stay with us at Ibis Mall of the Emirates Dubai. We are delighted to read that we were able to meet your expectations during your stay. At Ibis we are fortunate to have committed and well-seasoned associates who make every...

London, United Kingdom
Reviewed 2 weeks ago

I didnt expect such cleanliness and basic comfort ,hence was worth the money spent. The reception could have been more welcoming and warm,but to them it was business as usual,hence repeated sentences ie your passport,credit card,and this is your room-full stop..

Review collected in partnership with this hotel
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Helpful?
Thank pederjaun
Ayman H, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Ibis Mall of the Emirates Dubai. Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that you enjoyed your stay. However, we are disappointed to learn...

Cape Town, South Africa
Reviewed 2 weeks ago

Great rooms, very close to the Emirates Mall and to the metro to travel to old and new Dubai. We booked via bookings.com, this made it more affordable. Great room service and unlimited water, unlike Thailand where there was only two bottles per day on offer. The reception is also very friendly and very helpful.

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Helpful?
Thank MeerkatLA
Ayman H, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Ibis Mall of the Emirates Dubai. We are delighted to hear that we were able to meet your expectations during your stay and appreciate your kind words. Your comments have been shared with the team, so that they are...

Kuwait City, Kuwait
Reviewed 3 weeks ago via mobile

Pros: 1. great location near mall of the Emirates, grocery stores, laundry and metro station 2. Friendly staff at reception and room service 3. Comfortable bed (small but comfy) 4. Kettle/ coffee/ tea. Fridge 5. Two complimentary water bottles daily 6. Free internet with reasonable speed. 7. Breakfast buffet has a very good selection of food, but with average quality...

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Helpful?
Thank WRashed
Ayman H, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience and having chosen to stay at Ibis Mall of the Emirates Hotel. We are humbled to have received your insightful comments, and we are truly delighted that you had a wonderful stay with us all round. We however have noticed that you may have faced difficulties with maintenance of the...

Bucharest, Romania
Reviewed 3 weeks ago

This hotel has a great position near to the bus and metro station but the room its too small and the bed it for maximum two people. Not recomanded for family with childrens. The services and cleaning was ok.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Iancu S
Ayman H, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Valued Guest, Thank you choosing The Ibis Mall of the Emirates as your host during your recent visit. We very much appreciate the kind words towards the services of the hotel. However, we are disappointed that you were let down by the size of the room, Ibis Hotel is a standardize economy brand with small rooms. This is a...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Ibis Mall of The Emirates, located on Sheikh Zayed Road, is within walking distance to the region’s most exciting shopping destination, Mall of the Emirates. The entertainments areas of Madninat Jumeirah, Wild Wadi, Jumeirah Beach Park and Dubai Marina are located nearby the hotel. The hotel features 204 air-conditioned rooms, with free Internet access in all public areas, an Italian restaurant, a 24 hour coffee shop and a bar. ... more   less 

Additional Information about Ibis Mall Of The Emirates

Address: 2A St | Al Barsha, Dubai 283825, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM263 - RM911 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Mall Of The Emirates 2*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, ACCOR and Hotels.com so you can book your Ibis Mall Of The Emirates reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#41 Best Value Hotel in Dubai
#116 Romantic Hotel in Dubai
#132 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Mall Of The Emirates staff and other travellers.
27 questions
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Questions? Get answers from Ibis Mall Of The Emirates staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room is just right size for short stay , it has all what i needed , a comfortable bed , coffee machine , fridge , desk and wordrobe , nice shower and toilet facility , LCD screen TV , it might be worth to study changing the quality of Towels . ”
 of 5 bubbles moustafah886, 31 Dec 2016 | Read review
“Maybe ask for a room with a view!!! My room looked out at the Hotel next door. Very boring!! other than that - no great issues.”
 of 5 bubbles waitomorock, 21 Sep 2016 | Read review
“Look for room on top floors”
  • working table
 of 5 bubbles ashokpal46, 11 Sep 2016 | Read review
“Higher floor, away from vending and ice machines would be quieter.”
 of 5 bubbles Saeed_Motiwala, 6 Sep 2016 | Read review
“get a western view”
 of 5 bubbles atravelingsingle, 6 Aug 2016 | Read review
5 of 5
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