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Sofitel Dubai Jumeirah Beach

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#55 of 545 Hotels in Dubai
Certificate of Excellence
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Sofitel Dubai Jumeirah Beach
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5,219 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Dubai Jumeirah Beach
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Showing 3,847: English reviews
Al Khobar, Saudi Arabia
Reviewed 15 January 2016 via mobile

I stayed for 7 nights at this hotel and I summarize my points below: The main thing in any hotel, is how comfy the mattress is. In Sofitel the mattress is TERRIBLE. The rooms are old and it need renovation. The toilet smell very bad The towels are used a lot and need to be changed. You can see the...

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Helpful?
4Thank Alnaimi
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for staying with us and for sharing your feedback. We were deeply sorry to hear that on this occasion we failed to meet your expectations regarding your room set up and the mattress. We were particularly disappointed to read you found your room to be out-dated as we often receive so many wonderful compliments regarding our...

aberdeen
Reviewed 14 January 2016

Very clean, staff in the restaurant were great especially manager Prasanna, who is a credit to himself and the hotel, very professional and went that extra mile. Pool is very small, and in the shade most of the day, which is probably not a bad thing for summer. Main issue is the noise outside. We were on the 28th floor,...

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4Thank banchorytraveller
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of your recent stay at Sofitel Dubai Jumeirah Beach. We are glad to know that you enjoyed your stay with us and we thank you for complimenting our staff and pointing out our location, close to both shopping and the beach. We hope that you present...

varese
Reviewed 14 January 2016

The hotel is perfectly situated in Dubai Marina area, in front of the sea, 30 meters from the beach. The hotel is luxurious, very well appointed in all the common areas from the lobby to the restaurants. Rooms are very nice, with very comfortable bed, the only little (very little) aspect is that the size is a little bit smaller...

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Thank PietroVarese
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Sir, Thank you so much for your feedback about your stay at Sofitel Dubai JUmeirah Beach. As a distinguished traveler, we are pleased to see that we met and exceeded your expectations for a luxury visit. It is certainly a great reward to read such praising feedback from our valued guests, and we hope for the opportunity to host...

London, United Kingdom
Reviewed 14 January 2016

Visited Dubai on holiday last September with my wife for a break away from work and family. We stayed at Sofitel hotel and what can i say the service was excellent. I do not write reviews at all but i was so impressed with the service i thought i will definitely give them a 5 star rating. Great friendly staff...

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Thank harish v
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, We are very grateful for the kind words you have given us on your review and we are humbled of how highly you valued the service from our team. I will be delighted to share your comments with everyone here. Thank you for choosing Sofitel Dubai Jumeirah Beach and we look forward to having you here again soon....

London, United Kingdom
Reviewed 14 January 2016 via mobile

The hotel and room were clean and tidy, great customer service! Great location along the beach near to lots of restaurants and shops Pool was great! Amazing views of the palm from room will stay again when in dubai cant say anything negative about this hotel or the stay

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Thank Louise T
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for your lovely review. We are pleased to see that we met your expectations for a memorable visit. Thank you for taking the time to not only notice, but to appreciate the dedicated work that our staff put in so generously every day. It is certainly a great reward to read such praising feedback from our...

Inverness, United Kingdom
Reviewed 12 January 2016

We enjoyed our 3 night stay here, food was plentiful and nicely presented. rooms spacious, clean and very comfortable. very polite and helpful staff. tram station conveniently nearby. would have not hesitation in recommending this hotel. . It would be even better without loud music on poolside, but it was soon turned down on mentioning to a member of staff.

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Thank frank_huntley
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for posting a review on Tripadvisor following your visit to Sofitel Dubai Jumeirah Beach. It was a pleasure to read that you enjoyed our location next to the beach, your spacious room, the food offerings, our pool area and also that polite and helpful team members delivered exceptional service to you. It is always encouraging for...

Milan, Italy
Reviewed 12 January 2016

a wonderful view from my room on 21st floor with balcony ,,for me a balcony is a plus and not many hotel in dubai have it very nice bathroom with open view to the outside... access to the club level is fantastic for the food and drinks available rich breakfast buffet to suggest Exceptional treatment from ALL personel

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1Thank Maurizio S
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Sir, Thank you for your review. We are delighted to receive your feedback and extremely pleased to hear that we exceeded your expectations with our service, room, food offerings and wonderful view. We appreciate your kind words and hope to welcome you back soon at Sofitel Dubai Jumeirah Beach. Yours sincerely, Gabor Bors

Stourbridge, United Kingdom
Reviewed 12 January 2016

Overall excellent hotel. Food, great variety and some nice views outside. Service was first rate, check in efficient and staff pleasant and helpful. Location is good for numerous restaurants and The Palm or Marina. Beach is easily accessible, a must because the pool area is small and limited sun.

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Thank APB773
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Sir, Dear Madam, We would like to thank you very much for having taken the time to give your comments on TripAdvisor. How wonderful to know that you enjoyed your stay and in particular the great variety of food and the nice views. Our quality of service is also essential to us and we are therefore glad that you...

London, United Kingdom
Reviewed 11 January 2016 via mobile

Very friendly people at the reservations office. Very friendly people at reception upon arrival. Very friendly people throughout our stay. Always willing to help, which is key to service quality. This new hotel still needs some fine-tuning - e.g. the executive lounge is a bit too small to accommodate all people entitled to enter it; the A/C at the restaurant...

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Helpful?
Thank PPMAAVM
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you very much for taking the time to write such an extensive feedback on Tripadvisor. We were happy to read that you enjoyed your well-equipped room, the pool area, our unique location and you found our team members as friendly and always willing to help. I have passed your kind comments and suggestions to all of them....

DC971
Reviewed 11 January 2016

Stayed here for 5 nights in January. So many good points - good location, nice fresh rooms, good quality food, excellent staff, very close to lots of restaurants and well located for beach access. Only one drawback, pool area far too small. I could cope with the small pool but there simply isn't a pool area large enough to accommodate...

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Helpful?
1Thank David C
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, What a wonderful review of your stay at Sofitel Dubai Jumeirah Beach ! Thank you so much for your kind words about our hotel and the service. Please rest assured that I will pass on your compliments to the entire staff. We hope to soon welcome you back. With kind regards, Gabor Bors

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Staying in The Marina

Neighbourhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Luxury beachfront hotel combining French spirit with Dubai's most appealing features: waterfront location, sea-view and direct access to The Walk, the city's stylish beachside promenade and outdoor shopping area. 35 Minutes from Dubai International Airport, close to Dubai Media City, Jebel Ali Free Zone, two of Dubai's biggest shopping malls, and three prestigious golf clubs. Leisure facilities: Beauty Salon, Infini-pool, Health Club, Sauna and Steam room. One restaurant and three lounges present truly international flavors. A dedicated Inspired Meetings team meets the needs of business travellers. Free wi-fi and a separate meetings floor ensure a satisfactory business operation. ... more   less 

Additional Information about Sofitel Dubai Jumeirah Beach

Address: Jumeirah Beach Residence | Al Sufouh Street, 69; Dubai Marina, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Price Range: RM593 - RM2,382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Dubai Jumeirah Beach 5*
Number of rooms: 438
Reservation Options:
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Also Known As:
Sofitel Dubai Jumeirah Beach Hotel Dubai
Hotel Style:
#22 On the Beach Hotel in Dubai
#35 Romantic Hotel in Dubai
#38 Family Hotel in Dubai
#45 Business Hotel in Dubai
#52 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Dubai Jumeirah Beach staff and other travellers.
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Questions? Get answers from Sofitel Dubai Jumeirah Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“partial sea view rooms are very partial.”
 of 5 bubbles sheenag132, 20 Mar 2017 | Read review
“Our 6th floor room was ideal for us..no excess noise and good balcony view”
 of 5 bubbles Hughboy67, 20 Mar 2017 | Read review
“Top Floor, Sea view.”
 of 5 bubbles 962kyek, 17 Mar 2017 | Read review
“Stay on the seaside for more peace and quiet.”
 of 5 bubbles thegr8_wall, 17 Mar 2017 | Read review
“Take a high room to avoid the noise from the promenade and beach”
 of 5 bubbles Sayer, 15 Mar 2017 | Read review
5 of 5