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Novotel Suites Dubai Mall of the Emirates

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Al Barsha 1, 2A Street Opposite Mall of the Emirates, Dubai 283825 United Arab Emirates
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Novotel Suites
US$59
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Free cancellation until 21/08/22
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Traveller (707)
Dining (69)
Room & Suite (19)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Suites Dubai Mall of the Emirates
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#164 of 896 hotels in Dubai
Location
Cleanliness
Service
Value
Novotel Suites Dubai Mall of the Emirates boasts sleek and stylish suites, 24 hours fitness centre, an outdoor swimming pool, free daily parking, a restaurant and full access to connecting Ibis Dubai Mall of the Emirates facilities. Few minutes' walk away from Sharaf DG Dubai Metro Station and Mall of the Emirates Metro Station, you can easily reach the Dubai Expo 2020 site and wander around Dubai in no time. Catch the complimentary shuttle bus to Kite Beach and stay connected with our free Wi Fi access or 24-hour Web Corner. The hotel is situated in the Al Barsha business and leisure district 30 minutes away from Dubai International Airport, with close proximity to the Burj Khalifa in Downtown Dubai, the new Dubai Water Canal, Dubai Marina, Media City and Internet City. Our hotel is also just just minutes from Jumeirah Beach, Wild Wadi Waterpark and 15 minutes from Jebel Ali Free Zone.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Secured parking
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Swimup bar
Indoor play area for children
Kids pool
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, French, Arabic, Chinese and 2 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
169Restaurantswithin 0.5 km
28Attractionswithin 0.5 km
Contact
Al Barsha 1, 2A Street Opposite Mall of the Emirates, Dubai 283825 United Arab Emirates
Name/address in local language
Getting there
Dubai Airport23 kmSee all flights
Dubai World Central - Al Maktoum International Airport22 kmSee all flights
Mall of the EmiratesDubai Metro7 min
Sharaf DGDubai Metro7 min
See all nearby hotels
3520Reviews64Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Sj Serenity wrote a review 3 Jul
Dubai, United Arab Emirates10 contributions4 helpful votes
A great weekend staying at the hotel. With the help of the staff Reception staff Mr Mena, Rana , Nestle and the Team they make you will feel at home and secure, also want to Mention the guy in the Pool area Kennedy was really helpful and accommodating. Thanks to all for a wonderful weekend and Special thanks to the Manager Mr Jeff for welcoming us and giving us the a big suite and comfortable room. Will surely comeback
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Date of stay: July 2022Trip type: Travelled solo
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Response from Novotel Suites MOE, Other at Novotel Suites Dubai Mall of the Emirates
Responded 3 days ago
Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Hotel Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifique’ Journey. Best Regards, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates
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HARSHIT RAJ wrote a review 2 Jul
Bengaluru, India7 contributions8 helpful votes
We stayed for 5 days. Overall the rooms are good for the price. Staff was also helpful.. it’s in main area and very close to mall of emirates. Breakfast was really good as it was included in the stay… overall it was a decent experience"…….lol.l..
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Date of stay: May 2022Trip type: Travelled with family
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Response from Novotel Suites MOE, Other at Novotel Suites Dubai Mall of the Emirates
Responded 3 days ago
Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Hotel Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifique’ Journey. Best Regards, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates
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paramdeep540singh wrote a review Jun 2022
Geneva, Switzerland1 contribution
Not well maintained. Reception staff except Mena is giving only half information only. Every time they start expalining the rule and regulations. I redeemed the price for my styed . At night it was 7000 and in morning it becomes 11000? Flush was not working properly. Breakfast is not worth.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Laura Nicli, Other at Novotel Suites Dubai Mall of the Emirates
Responded 1 week ago
Dear Valued Guest Thank you for taking the time to provide us with feedback regarding your stay at Suite Novotel Mall of the Emirates Hotel. We value the opinions of our guests and we are truly disappointed to read that you were not entirely satisfied with your stay. Providing our guests with the best hospitality and service has always been our mission. We have addressed the issue at hand and liaised with the respective department in making sure a repeat of the same will be avoided in future. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai.
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Sat Maw wrote a review Jun 2022
1 contribution
Amazing staff, very efficient and polite, special thanks to Pari from Reception who went the extra mile and made a difference in our stay. Food is great,many choices and good quality. Room was ok, bathrooms is smaller than compared with other hotel.
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Novotel Suites MOE, Other at Novotel Suites Dubai Mall of the Emirates
Responded 2 weeks ago
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai
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Munib wrote a review Jun 2022
1 contribution
Excellent Location, courteous and friendly staff who were always willing to go the extra mile. Special thanks to Pari at the Reception for upgrading us to a room better suited for our family. Thanks to the entire staff for making our stay a memorable one. Would definitely recommend the location especially for families!
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Date of stay: May 2022Trip type: Travelled with family
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Response from Novotel Suites MOE, Other at Novotel Suites Dubai Mall of the Emirates
Responded 2 weeks ago
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai
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Amirul wrote a review Jun 2022
1 contribution
I stayed at the Novotel Suites in Al Barsha area of Dubai, had a great experience staying with them, from room service to the amenities like swimming pool, gym et, everything was perfect. Had an amazing tour experience with Rayna tours, we were guided by very experience Ms Zoya with our tour selection and activities. Her immerse knowledge helped us choose better, we booked IMG world, desert safari, yacht dinner cruise, etc. Highly recommend you to get in touch with them, there desk is just next to the reception. Thanks.
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Laura Nicli, Other at Novotel Suites Dubai Mall of the Emirates
Responded 2 weeks ago
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai
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Alo P wrote a review Jun 2022
1 contribution
I had Bipin service my room regularly and he did a great job. Cleaned the room perfectly and gave me extra attentive service. 5/5. I also enjoyed the overall experience at the hotel. Staff are attentive and it’s in a great location.
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Date of stay: June 2022Trip type: Travelled on business
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Response from Laura Nicli, Other at Novotel Suites Dubai Mall of the Emirates
Responded 2 weeks ago
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.
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Aadesh k wrote a review Jun 2022
1 contribution
Very nice hotel nada nice room service near matron station and friendly housekeeping staff Vijay Naresh, Vipin,dik,Sonu and pool is good breakfast is good and location very nice taem thanks you all team
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Date of stay: June 2022Trip type: Travelled on business
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Response from Laura Nicli, Other at Novotel Suites Dubai Mall of the Emirates
Responded 2 weeks ago
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.
Read more
Ejeh Samuel Emmanuel wrote a review Jun 2022
1 contribution
The staffs were so helpful especially Kennedy Adellu at the pool, the facilities are amazing, the atmosphere of swimming as well, bcoz Kennedy is always make sure we’re safe, the minus is about the amenities and the reception, when when enter the room , the housekeeping didn’t put bathroom amenities, we need to call so many times to ask.
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Date of stay: June 2022Trip type: Travelled with family
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Response from Novotel Suites MOE, Other at Novotel Suites Dubai Mall of the Emirates
Responded 2 weeks ago
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates
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Tatiana G wrote a review Jun 2022
1 contribution
Best service from arjun. He is the best. Clean hotel. Space is good. Lovely stay . 2 minutes from mall of emirates. Breakfast is not delicious but in general good area and good service. Good hotel for long stay
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Date of stay: June 2022Trip type: Travelled on business
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Response from Laura Nicli, Other at Novotel Suites Dubai Mall of the Emirates
Responded 3 weeks ago
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.
Read more
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PRICE RANGE
US$59 - US$101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
suite novotel mall of the emirates hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
180
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Frequently Asked Questions about Novotel Suites Dubai Mall of the Emirates
Which popular attractions are close to Novotel Suites Dubai Mall of the Emirates?
Nearby attractions include Dreamscape (0.4 km), Mall of the Emirates (0.4 km), and Ski Dubai (0.2 km).
What are some of the property amenities at Novotel Suites Dubai Mall of the Emirates?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Novotel Suites Dubai Mall of the Emirates?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Suites Dubai Mall of the Emirates?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Novotel Suites Dubai Mall of the Emirates?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Novotel Suites Dubai Mall of the Emirates?
Conveniently located restaurants include The Noodle House - Nakheel Mall, Emporio Armani Cafe, and Olea.
Are there opportunities to exercise at Novotel Suites Dubai Mall of the Emirates?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Suites Dubai Mall of the Emirates have airport transportation?
Yes, Novotel Suites Dubai Mall of the Emirates offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Suites Dubai Mall of the Emirates?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Suites Dubai Mall of the Emirates offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Suites Dubai Mall of the Emirates?
The staff speaks multiple languages, including English, French, Chinese, Hindi, Arabic, and Filipino.