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Novotel Suites Dubai Mall of the Emirates

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#143 of 545 Hotels in Dubai
Certificate of Excellence
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Novotel Suites Dubai Mall of the Emirates
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1,497 Reviews from our TripAdvisor Community

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Showing 1,096: English reviews
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Mumbai
Reviewed 2 days ago NEW

I am a Accor Plus Silver member( group to which this Hotel belongs) for last many years . I booked 5 nights( prepaid) through their site and requested for a room with view. We also checked in online and were assured pleasant welcome. When we reached , we were welcomed at reception by a staff whose communication skills in English...

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Helpful?
Thank shasidpra
Jeddah, Saudi Arabia
HOTEL’S FAVOURITE REVIEW
Reviewed 17 December 2016 via mobile

This time I was traveling with my family (contrary to my solo trips) and it was a long one too, we stayed for 7 days. My priority was to get something close to Mall of the Emirates and since I had children with me so my preference was to get a suite. I got a superb deal at Suite Novotel...

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Thank Muhammed Ali J
About Hotel's Favourite Review
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and writing such a fantastic review about Novotel Suites Mall of the Emirates Dubai. Going above and beyond for each guest is certainly what we strive for, and we are glad that we were able to host you brilliantly during your stay, and appreciate your kind words and feedback....

London, United Kingdom
Reviewed 3 days ago NEW

Overall this hotel was really good, when you first walk in it smells amazing! Great touch! Check-in was really quick and we were really early for the check-in times but we got a room no problems. Rooms were quite small to be honest but very clean! There's a separate toilet and our room had both a shower room and a...

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Thank roshnishah09
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you for choosing Novotel Suites Mall of the Emirates as your host during your recent visit. Providing an unmatched guest experience is of paramount importance here at Novotel Suites Mall of the Emirates Hotel and we are delighted to hear that you found the team so warm and welcoming. We have shared your comments and praise...

Kuwait City, Kuwait
Reviewed 3 days ago NEWvia mobile

Novotel suites seems to bemuse both taxi drivers we asked when getting there. Hotel receptionists speak a version of English for none native speakers, which makes seemingly simple tasks more complex, but they dealt well ultimately with everything and were very helpful. Suite was clean and well kept, they failed to restock the tea but otherwise were excellent. Overall a...

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Thank allanwfry
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your experience and for having chosen to stay with us at Novotel Suites Mall of the Emirates Dubai. We are delighted to read that we were able to meet your expectations during your stay. At Novotel Suites we are fortunate to have committed and well-seasoned associates who...

Reviewed 4 days ago NEWvia mobile

We stayed here for 4 nights while visiting family! Rooms very spacious, breakfast was vast and there is a lot to choose from. The whole hotel is exceptionally clean and the staff are so so friendly! My only problem (which is very minor) was room service was at awkward times.....they'd knock at 9am while we where getting ready and then...

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Thank chudgie
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Novotel Suites Mall of the Emirates Dubai. We are glad to know that we touched on the many attributes that we trust make a guest's stay special i.e. location, friendly staff with impeccable service, cleanliness and tasty meals. However,We...

Reviewed 4 days ago NEWvia mobile

Our highlight of our stay was breakfast!!! Food is amazing!!!! Such variety! We love the very friendly and funny Moaty!!!! A real asset to Kempinski is his character! We look forward in coming back here again.

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Thank Peyman B
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and writing such a fantastic review about Novotel Suite Mall of the Emirates Dubai. Going above and beyond for each guest is certainly what my team and I strive for, we are glad that we were able to host you brilliantly during your stay, and appreciate your kind words...

Reviewed 4 days ago NEWvia mobile

Came for a conference at World Trade Centre - brought family along. Satisfied with mostly everything, staff are friendly, especially at lobby, the young porter/attendant - always eager to help, and very helpful, very service-oriented. The family suite has enough space for 3 of us (with one teenager). The gym was well equipped. The sofa bed was not sturdy, and...

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Thank stewart c
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you very much for sharing your positive feedback and for the recommendation of the Novotel Suites Mall of the Emirates Hotel on TripAdvisor. We pride ourselves on affording an unparalleled level of hospitality to our valued guests, and we're pleased to hear your stay was exceptional. We are always excited to hear when the warm hospitality...

Kronach, Germany
Reviewed 5 days ago NEW

I was in that hotel already several times and it was very good all times. The staff was very friendly and helpful all times. Check in, service during my stay and when I checked was excellent. The rooms are nice and big. The furnishings and equipment in the room is still good but some of it needs to be renewed...

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Thank D4141JBstefanm
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you so much for your wonderful review and for choosing to stay with us at Novotel Suites Mall of the Emirates Hotel. We very much appreciate the very kind words towards the team members and the services of the hotel. We are all very pleased to know that you had an amazing stay and very much...

Karachi, Pakistan
Reviewed 6 days ago NEWvia mobile

Great hotel. Great location. Excellent staff. Excellent breakfast. A must stay for everyone. Great family hotel. Large suites. Emma front desk supervisor always available to help you. She knows her job very well and always welcomes you with a smile. Great asset for the Novotel. Keep up the good work and best of luck. Hope you great promoted to manager...

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Thank firozoosman
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings...

Dubai, United Arab Emirates
Reviewed 6 days ago NEW

I stayed there for the whole month of February, rooms are spacious and with the usual Novotel "design". Plus: size of the room, courtesy of the staff (always smiling and willing to help), location. Minus: WC (separated from the toilet) was so small that it was a problem to open the door to come out (and I'm not a big...

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Thank JamesPurple
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Suites Mall of the Emirates Hotel. We value all forms of guest feedback as this serves as an opportunity to improve on services we offer. Please accept my sincerest apologies for the disappointment related to your stay. We would like to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Suite Novotel presents a new kind of hotel living. All our suites are adjustable living areas designed to accommodate your individual lifestyle. Experience a hotel where you can have the freedom to keep your own schedule. Conveniently located on Sheikh Zayed Road, the hotels is within walking distance from the region’s most exciting shopping destination, Mall of the Emirates. The entertainments areas of Madinat Jumeirah, Wild Wadi, Jumeirah Beach Park and Dubai Marina are located nearby the hotel. The hotel features 204 air-conditioned rooms, with free Internet access in all public areas, an Italian restaurant, a 24 hour coffee shop and a bar. ... more   less 

Additional Information about Novotel Suites Dubai Mall of the Emirates

Address: 2A St | Al Barsha 1, Dubai 283825, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM399 - RM934 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Suites Dubai Mall of the Emirates 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Suite Novotel Mall Of The Emirates Hotel Dubai
Hotel Style:
#108 Family Hotel in Dubai
#121 Romantic Hotel in Dubai
#141 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Suites Dubai Mall of the Emirates staff and other travellers.
30 questions
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Colorado Springs, Colorado
Nettetal, Deutschland
7 months ago
London, United Kingdom
over a year ago

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Questions? Get answers from Novotel Suites Dubai Mall of the Emirates staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“we loved it! Perfect all around.”
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“Choose family suite room very spacious.”
 of 5 bubbles jc58-11, 19 Jan 2017 | Read review
“Not specific tips but avoid Sheikh Zayed side.”
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