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Mercure Gold Hotel

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Mercure Gold Hotel
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993 Reviews from our TripAdvisor Community

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Showing 656: English reviews
Reviewed 30 August 2016 via mobile

Had a wonderfull week stay at mecure gold Hotel felt welcomed comfortable suroundings and the best of all was the support from staff in particular Hashard one of the staff from reception who greeted us from the first day helping arrange the best tours around and as well as good shopping malls it was like having a personnal tour adviser...

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Helpful?
1Thank magents10
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our...

Reviewed 30 August 2016 via mobile

Price reasonable, location is near to several entertainment and business points such as Jumeirah, sheikh zayed street, creek, bur dubai, Dhiyafah street. Room very cosy and well equipped. Breakfast is average and not enough choice of restaurants in hotel but i would highly recommend as 4 star business hotel. Also decent enough for family break.

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1Thank ihsan m
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Ihsan, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. Also, not forgetting to address your comments with regards to choice of restaurants, we would like to take this opportunity to inform you...

Abu Dhabi, United Arab Emirates
Reviewed 28 August 2016

Hotel is fair and clean. The location is close to Dubai Mall and Burj Khalifa. It is not one of the luxury hotels, but it is quiet good if you are staying for couple of nights in Dubai. The breakfast is not that good also the terrace is very small. I use to stay in this hotel for one night...

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Helpful?
Thank ferasroumani
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Roumani, We would like to extend our appreciation for choosing Mercure Gold Hotel during your recent stay in Dubai and thank you very much for your comments. Kindly accept our sincere apology that we failed to meet your satisfaction with regards the breakfast experience. We ensure availability of varied options like cold cuts, fresh cut fruits, bread selection,...

Dubai, United Arab Emirates
Reviewed 25 August 2016 via mobile

This is not the first time I am staying at Mercure Gold, everything was perfect when I reach the hotel and approached reception Mr. Ginesh was giving a worm smile, and as I did online Check in my room was ready on time with all my preference. I went up to the room, room was big enough and I noticed...

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Helpful?
1Thank sabry_bittar
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. It is our pleasure to know that you noticed and appreciated the refurbished room interior which includes new carpets and refreshed furniture. We...

Reviewed 22 August 2016

Really disappointed in this Hotel. The locations is not good. And to me the breakfast is not good and to get told on day 3 that it is 85 DHMs for it when it was on my booking to include it and the person to say it was not was annoying. Also the Indian restaurant on Site is terrible was...

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Helpful?
Thank Kevin M
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Kevin, We would like to extend our appreciation for choosing Mercure Gold Hotel during your recent stay in Dubai and thank you very much for your comments. Kindly accept our sincere apology for the misunderstanding in regards to your breakfast experience, which did get solved later on. Also, not forgetting to mention that we failed to meet your...

Reviewed 15 August 2016 via mobile

We managed to have a good deal via makemytrip website. The rooms are spacious and clean. The buffet breakfast is extensive. The pool is on rooftop and the best part is the shade built on top of pool to make it very pleasant for the guests. Outside the hotel is a supermarket where you can buy drinks or fruits at...

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Helpful?
Thank Farhat M
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Farhat, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team and also not forgetting to address your suggestion with regards to prior detailed information...

Reviewed 14 August 2016 via mobile

Most important to me is the goodwill and constant attention from the staff ! Always smiling, pleasant and willing to help. The services are in keeping with the hotel standing. Varied breakfasts. Very quiet room and spacious bathroom, well-equipped and clean. I want to especially thank Miss Shams and Mr Rashid (both French-speakers) for their advices, useful tips, phones calls...

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Helpful?
Thank Xavier G
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Xavier, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our...

Reviewed 10 August 2016

The services was excellent. They served a good breakfast. They came with the coffee on the table. They offer free shuttle bus to Kite Beach, Dubai Mall and others Mall. The taxi from the Dubai Mall to the hotel is around 30 Dirham. The room was clean and big.

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Helpful?
Thank Cosmina P
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our...

Central Romania, Romania
Reviewed 6 August 2016

It was a great experience unfortunately the location was too far from beach , and for other interesting atractions like dubai marina, burj khalifa. But the employees were very nice, friendly, always pay attention.

Review collected in partnership with Wizz Tours
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Helpful?
Thank costachesimona25
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We would like to take this opportunity to inform you that, our location is close to the main attractions which are Downtown Dubai,...

Reviewed 6 August 2016 via mobile

I always stay here when I'm in Dubai on business. The rates are better than most similar hotels, and I love the location. Rooms are average size, clean, and comfortable beds. There's a small lounge in the lobby that runs a daily happy hour. The breakfast buffet is great, but pricey if you don't get it included in your room...

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Helpful?
1Thank Khundawg
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you very much and really appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive a constructive feedback from our valued guests. We will definitely share your comments within the team and also not forgetting to address your suggestion with regards to the room...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Gold Hotel

Address: Mercure Gold Hotel Al Mina Rd | PO Box 66431, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM309 - RM689 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Hotel 4*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#135 Business Hotel in Dubai
#168 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gold Hotel staff and other travellers.
30 questions
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Questions? Get answers from Mercure Gold Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the front side are more sunny :) and higher floors are more quiet for sure”
 of 5 bubbles , 18 Feb 2017 | Read review
“Good location, Good staff”
 of 5 bubbles stephanfontanel, 15 Feb 2017 | Read review
“Rooms on the first floor were spacious could see the main road and on the fourth floor were good too.”
 of 5 bubbles SheTravelsAround, 1 Feb 2017 | Read review
“I was on a lower floor and it was quiet.”
 of 5 bubbles 21dennis, 1 Feb 2017 | Read review
“this hotel is in between buildings so dont expect any view. My room view was awful as it was open space in middle of hotel.”
 of 5 bubbles Neeraj_solu, 9 Jan 2017 | Read review
5 of 5