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West Crescent Palm Jumeirah, Dubai United Arab Emirates
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Traveller (2495)
Room & Suite (464)
Videos (2)
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 23/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Dubai - The Palm
Updated 23/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#119 of 897 hotels in Dubai
Travellers' Choice
The only way to arrive is in style. From 347 guest rooms and suites with uninterrupted views and dreamy amenities to the go-to glow and glamour of AWAY® Spa, the first Escape in the Middle East redefines city getaways: here, you can be in the center of the action without being the center of attention. Set your scene with insider access to sizzling W Happenings on the WET Deck and SoBe rooftop, or elevate epicurean encounters at celebrity chef destination restaurants Torno Subito and Akira Back. Fill up on golden sunshine on the crystalline white sands of our beach – the best on the Palm, a private playground for exhilarating water sports or just basking in year-round summertime fun. P.A.W. W Dubai - The Palm also pampers your furry friends offering everything from pet beds, a customized in-room dining menu, pet-sitting services and toys to keep them entertained during your stay. We allow pets up to 20kg. POP AND PLAY Play your way when checking into a suite at W Dubai – The Palm. Receive your ‘Pop and Play’ menu upon check-in. Access out-of-the-ordinary room amenities and quirky games, at no extra charge. Take your pick and order everything from water guns to karaoke microphones. Ideal for adults with a sweet tooth, the ‘Pop and Play’ menu also comes with a choice of popcorn and candy floss machines. For the more fuel-focused, get a workout mat, medicine ball and kettle bells to keep those calories at bay! Keep it fun with super-sized blow-up pool floatables or jump into your own in-suite ball pool. Play menu items are dependent on availability and subject to change on a regular basis. The menu is available for all suite types, excluding the W Suite. AWARDS The hotel has won a series of awards since opening on 1 February 2019. 1. AWAY Spa received Best Spa - Newcomer at the Fact Spa & Wellness Awards 2019 2. Best Hotel Launch of the Year at the Middle East Hospitality Excellence Awards 2019 3. Best Nightlife - Newcomer for SoBe at Time Out Dubai Nightlife Awards 2019 4. Best Bar/Club/Lounge - Global at International Hotel & Property Awards 2019 for SoBe by Keane 5. Best Restaurant - Global at International Hotel & Property Awards 2019 for Torno Subito by Bishop Design 6. Best Japanese Restaurant at What's On Awards 2019 for Akira Back 7. Best Newcomer Fine Dining at Fact Dining Awards 2019 for Akira Back 8. Interior Design Platinum Award 2019 at MUSE Design Awards 2019 for Torno Subito 9. Interior Design Award 2019 at DNA Paris Awards 2019 for Torno Subito 10. Interior Design of the Year | Food & Beverage at Commercial Design Awards 2019 for Torno Subito
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Valet parking
Public wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Coffee shop
Breakfast available
Breakfast buffet
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
24-hour security
Baggage storage
Currency exchange
Gift shop
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Seating area
Separate living room
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Ocean View
Languages Spoken
English, French, Russian, Spanish and 5 more
Hotel links
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Full view
40Car recommended
Grade: 40 out of 100
17Restaurantswithin 1 km
0Attractionswithin 1 km
West Crescent Palm Jumeirah, Dubai United Arab Emirates
Name/address in local language
Getting there
Dubai Airport30 kmSee all flights
Dubai World Central - Al Maktoum International Airport23 kmSee all flights
See all nearby hotels
2052Reviews141Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Robb wrote a review Yesterday
Walsall, United Kingdom17 contributions4 helpful votes
We stayed in June in a Spectacular Room. The room decor and view is great. The hotel decor in general is unreal. The restaurants are good and the breakfast is exceptional. We would certainly visit again however the major issue with our stay was the building works. Virgin Holidays were appalling and only advised us of the works 12 hrs before arrival. Upon arrival it was clear that the works had been going on for sometime. Once the issue was raised with Virgin there response times and content of response where totally unacceptable. My tip would be to book your own flights and hotel as Virgin provide you with nothing whatsoever!
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Date of stay: June 2022Trip type: Travelled as a couple
Nick L wrote a review 4 Jul
Panania, Australia1 contribution
Beautiful hotel on the Palm. Lovely restaurant experiences at Akira Back & Torno Subito. Rooftop bar Sobe has latin american theme with spectacular sunset views. Great pool area & facilities. Excellent service from friendly staff. Rooms are spacious & modern.
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Date of stay: July 2022Trip type: Travelled with family
GAURAV b wrote a review 1 Jul
Dubai, United Arab Emirates27 contributions8 helpful votes
W the palm, LIV restaurant is a wonderful restaurant. Lot of options in buffet, beautiful interior and most importantly the team. Special mention to RJ Ryann quick,professional and polite Will visit again soon.
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Date of stay: July 2022Trip type: Travelled with friends
Kevin M wrote a review Jun 2022
5 contributions
My wife and I booked a 6 day stay at W for my 50th Birthday celebration. The room was excellent the staff is outstanding we had a wonderful stay. I want to thank one of the managers. Our driver wasn't due to arrive until late on the day we checked out. The manager allowed us to stay in the room until 8pm at no additional cost. It's service like that and the extreme friendliness of the entire staff that I highly recommend this hotel.
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Date of stay: June 2022Trip type: Travelled as a couple
Elliott Monama wrote a review Jun 2022
1 contribution
Great quiet peaceful place with great service, clean rooms, private beach and an absolute 5 star treatment. Thanks to Abodalha and the rest of the team for the clean rooms during our stay. I will return with kids and family for a real vacation away from business.
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Date of stay: June 2022Trip type: Travelled on business
Kriker wrote a review Jun 2022
Kuwait City, Kuwait100 contributions7 helpful votes
The hotel has a unique design with prime location at the palms, the rooms is great, the staff is friendly and helpful, the breakfast is reach, hotel has good selections for dining and entertainment options, it is very recommended to stay on
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Date of stay: March 2022
Sleep Quality
Trip type: Travelled on business
Mohd A wrote a review Jun 2022
1 contribution
The whole place is wholesome, the staff from A to Z they’re all nice even at the restaurant they’re all friendly and kind and very helpful. The wheels department Mohammed Rehan was so professional and quick on downing his job not to mention his hospitality
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Date of stay: June 2022Trip type: Travelled solo
Yasmin A wrote a review Jun 2022
1 contribution
I stayed at the W Dubai- The Palm hotel with my family (3 young children) for 4 nights. My stay here was quite amazing, I was impressed with all the location, the service, the staff and the room itself. The staff were very attentive and went out of their way to deliver and make sure our stay was hassle free. On one occassion, my wife lost her phone and we realised it had been left behind in the Uber taxi. The hotel security team, especially Ishaaq Iqbal went above and beyond to track down the phone and eventually recovered it for us the next morning. Thank you very much. The other staff at the reception desk and at the beach were also very friendly and hospitable to us and all of our children. The beach itself was really nice, the water was warm and the sea was quite calm, so it's perfect for children. I would definitely recommend this hotel for families.
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Date of stay: June 2022
Shaun P wrote a review Jun 2022
2 contributions1 helpful vote
Great time at the hotel and Abdel Mohamed at Rayna Tours was especially helpful ensuring we had a great time. He sorted out the Desert Safari which was thrilling, Aquaventure water park which surpassed all expectations and Burj Kalifa. Hotel staff were extremely friendly and always ready to help. Looking forward to coming back to the W again.
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Date of stay: June 2022Trip type: Travelled as a couple
Ryan W wrote a review Jun 2022
London, United Kingdom9 contributions2 helpful votes
Mixed feelings about this hotel. The service and quality were five stars, but the hardware and design is just a little strange. The service was brilliant. We arrived on an overnight flight and the hotel allowed us into our room at 7am, and encouraged us to have breakfast, which was excellent. The staff from check in to pool service were brilliant - efficient and personal. The concierge desk helped us book cars and make restaurant reservations, including re-booking all our reservations when plans were changed. All restaurants are excellent - the Italian offering very good value for money, too. The hotel hardware is strange though, especially for such a new hotel. Rooms are dated (evidenced by new Ws receiving a different design aesthetic). The hotel has also built lots of small pools (beyond the Wet Deck), which probably work in theory but not in reality. If you’re looking for a crashpad and a party, the W probably fits the bill - and you’ll have a great time! We extended our stay in Dubai, but booked a different hotel instead.
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Date of stay: February 2022Trip type: Travelled as a couple
Room Tip: Sun sets at the front of the hotel (entrance side), but it’s more interesting to have a view over...
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US$225 - US$442 (Based on Average Rates for a Standard Room)
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
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Frequently Asked Questions about W Dubai - The Palm
What are some of the property amenities at W Dubai - The Palm?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at W Dubai - The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Dubai - The Palm?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at W Dubai - The Palm?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to W Dubai - The Palm?
Conveniently located restaurants include SoBe Dubai, Liv, and Akira Back.
Are there opportunities to exercise at W Dubai - The Palm?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does W Dubai - The Palm have an airport shuttle?
Yes, W Dubai - The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does W Dubai - The Palm have airport transportation?
Yes, W Dubai - The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at W Dubai - The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at W Dubai - The Palm?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Dubai - The Palm offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.