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The Address Dubai Mall

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The Address Dubai Mall
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1,801 Reviews from our TripAdvisor Community

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Showing 1,592: English reviews
Braintree, United Kingdom
Reviewed yesterday NEW

We had a delightful experience going for tea here. It was served in the foyer, where there were plenty of comfortable seats and a talented pianist was playing. Service was excellent, there was a comprehensive selection of teas, and the food was delicious. All was elegantly presented and served, just as you would expect. Highly recommended.

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Helpful?
Thank Karen N
Abu Dhabi
Reviewed 4 days ago NEW

Had issues with housekeeping and delay in getting rooms . Ms Hind was excellent in addressing the issues and took care of us well, And Yasin for addressing the housekeeping issues . The stay became very pleasant

Review collected in partnership with this hotel
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Thank F9432ZRmohameda
Dubai, United Arab Emirates
Reviewed 5 days ago NEW

was amazing! good location connecting with Dubai Mall! steps to Burj Khalifa! Very luxury hotel and restaurants are excellent. you can enjoying everything there! also they have good restaurant called na3na3. really was a great experience with The Address Dubai Mall.

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Helpful?
Thank hassaneldesouky
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear hassaneldesouky, Thank you for sharing your experience at The Address Dubai Mall! I am proud to know that you enjoyed your experience at our F&B outlets, the team and I look forward to welcoming you back soon! With kind regards, Mohamed Samir El Sayed General Manager

Reviewed 5 days ago NEW

The hotel has seen better days and the rooms need a serious update. The room was a non-smoking room - but smelt heavily of stale smoke. Room was at the end of the hall and had a lot of traffic noise. Although staff were friendly and helpful it didn't make up for the tired feel of the hotel.

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Thank wwwt56
Sheffield, United Kingdom
Reviewed 6 days ago NEW

Had a fabulous sea food brunch. Lobster, king crab, shrimp, prawns oysters etc., drinks included well worth it. If you don't want seafood good selection of meat, chicken , duck lamb you name it was there. All the food was hot and constantly replenished as were the drinks? Deserts were good too. You never felt rushed Service with a smile

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Thank Gina159
Las Pinas, Philippines
Reviewed 6 days ago NEW

Wonderful location. The hotel is linked to metro station, At the Top Burj Khalifa and Dubai Mall. We can see Burj Khalifa from our room. Great Service We stayed at the Club Room of The Address Dubai Mall. All the staff were equally pleasant.

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Thank tupaz_mariz1115
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear tupaz_mariz1115, Thank you for taking the time to share a detailed review of our hotel on Tripadvisor. We look forward to welcoming you back soon! With best regards, Mohamed Samir El Sayed General Manager

Manama
Reviewed 6 days ago NEW

Great location, easy access to the mall. The lobby is lively. Welcoming and caring staff. Very accommodating and has good food. Room service is good and house keeping are very friendly. Definitely worth going

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Thank 379emana
Riyadh Province, Saudi Arabia
Reviewed 1 week ago

Every thing. Very good Hotel Location Room Every one work in hotel is perfict Resturant . Laundry . Room servies .welcome worker in hotel . Car drop in airport from. Dubia to hotel and hotel to airport . Concirege very good . Staff. Work is help

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Thank 871hamdana
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear 871hamdana, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. We appreciate your recommendation and we look forward to welcoming you back soon! With best regards, Mohamed Samir El Sayed General Manager

Brisbane, Australia
Reviewed 1 week ago

I found my room very clean with an advanced entertainment system and a very comfy bed. The bathroom was spacious with a large tub. Everything I needed, I found it there already. The staff were very friendly and helpful. I will stay here on my next trip to Dubai.

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Thank bsq019
Cape Town, South Africa
Reviewed 1 week ago

The Address Hotel Group is the best place to stay to experience true Arabic Hospitality. We thoroughly enjoy the culture of the hotels and the amazing service received from everyone you get to see and deal with. They really know what friendly means and are complete professionals in every respect. The Address Dubai Mall is conveniently located, it's easy to...

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Thank Charles S
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Charles S, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We are very proud to know that you had a memorable experience during your stay and I will definitely share your comments with the team! The team and I appreciate your loyalty to The Address Dubai mall and we look...

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Staying in Downtown Dubai

Neighbourhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cabana
Cabana
Cuisines: Bar, European, Spanish
Karat
Karat
Cuisines: Cafe, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, The Address Dubai Mall is always in vogue. ... more   less 

Additional Information about The Address Dubai Mall

Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: RM1,533 - RM3,106 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Dubai Mall 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Address Dubai Mall Hotel Dubai
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#75 Family Hotel in Dubai
#114 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Address Dubai Mall staff and other travellers.
17 questions
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Questions? Get answers from The Address Dubai Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very. Good”
 of 5 bubbles 871hamdana, 12 Feb 2017 | Read review
“There was some music (loud) coming out from somewhere in the mall (may be) one night,.”
 of 5 bubbles nourm788, 28 Jan 2017 | Read review
“It was perfect. The price is a bit high however I have enjoyed a very competitive corporate rate”
 of 5 bubbles Nesreen2015, 25 Jan 2017 | Read review
“Stay at The Residences so that you have a little kitchen at your disposal.”
 of 5 bubbles alizajunaidi21, 23 Jan 2017 | Read review
“Go for a suite with a city view and you may see the Burj up in lights!”
  • Dubai at night!
  • Dubai city at night!
 of 5 bubbles NeevSpencer, 9 Jan 2017 | Read review
5 of 5