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The Address Dubai Mall

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1 room 2 adults 0 children
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The Address Dubai Mall
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1,768 Reviews from our TripAdvisor Community

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Showing 1,569: English reviews
Youghal, Ireland
Reviewed 4 weeks ago via mobile

Great hotel with spacious rooms. Nice gym, steam room and sauna facilities. Staff is very forthcoming. The location is great as it has direct access to Dubai Mall, also about 29mins from airport. Breakfast caters for various tastes.

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Thank donal_buistear
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear donal_buistear, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. We are proud to know that you enjoyed the rooms and the different that we have in the hotel. We look forward to welcoming you back with us soon! With best regards, Mohamed Samir El Sayed General Manager

Reviewed 4 weeks ago

I have stayed at this hotel for 4 nights for several years. In my experience they really care for there patrons and do the best they can to accomodate their needs. The location is excellent; adjacent to Dubai Mall and walking distance to Burj Khalifa and close airport highway.

Review collected in partnership with The Address Hotels and Resorts
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Helpful?
Thank Hassan A
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Hassan A, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. We hope to welcome you back with us again very soon! With best regards, Mohamed Samir Elsayed General Manager

Abu Dhabi, United Arab Emirates
Reviewed 4 weeks ago

Lovely hotel, service extremely good. Very quick check-in and check-out. All staff I came across were friendly with big smiles and also chatty, and always asking if there was anything else they could do. I was in a Studio, which was a large room with a nice kitchen area. However, the one drawback was the bathroom, which was very small...

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Thank RayB880
Reviewed 4 weeks ago via mobile

So my team had a conference for 3 days with lunch. The room was set up well, attentive waited, Arjun was hands on with all my request. He kept checking on us to ensure the event was smooth. Had a few challenges with the internet yet he took care of every detail.

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Thank Maegan S
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Maegan S, Thank you for taking the time to share your review on Tripadvisor. I am happy to know that you had a successful conference and that Arjun was able to assist you with all your needs. The team and I look forward to welcoming you back soon! With best regards, Mohamed Samir El Sayed General Manager

kuwait, Kuwait
Reviewed 4 weeks ago

This was an amazing experience my kids loved the kids club. The pool was great !. the staff was very overwhelming and made us feel like home.The food at Na3Na3 was so yummy kids had a wide variety to choose from. I will always stay at the The Address Dubai Mall.

Review collected in partnership with The Address Hotels and Resorts
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Thank zainabmohammada
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear zainabmohammada, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. We are proud to know that you enjoyed your stay and we look Forward to welcoming you back with us soon! With best regards, Mohamed Samir El Sayed General Manager

Reviewed 5 weeks ago via mobile

One of the best hotels in Dubai. Enjoy staying their if you plan to have a full day shoping. It is the best chose if you have children and want to shop from dubai mall. It is a little expensive. The rooms smalls

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Thank Bum7md
Reviewed 5 weeks ago

This hotel is exceptional except for hallway noise and noise from the outdoor cabana at night. Immaculate, excellent service, contiguous to the incredible Dubai Mall. In fairness my room was next to an elevator which is always going to be the noisiest place in a Hotel. Great dining and bar area. A part of downtown Dubai so in addition to...

Review collected in partnership with The Address Hotels and Resorts
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Thank Michael P
Dubai, United Arab Emirates
Reviewed 11 December 2016

One of the hotel stuff entered without taking excuse In room dinning took 1 hour and half to be delivered to the room I waited around 45 min to 1 hour for the luggage to be in the car The hotel management didnt do anything regarding what happen

Review collected in partnership with The Address Hotels and Resorts
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Thank n00rahd
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear n00rahd, Thank you for taking the time to share your comments on TripAdvisor. Our sincere apologies for the shortfalls in meeting your expectations , please know that it was not our intention. I have shared this review with my management team and rest assured that we have taken immediate actions for our continuous improvement. Should your time permit, could...

A TripAdvisor Member
1 review
Reviewed 10 December 2016 via mobile

I checked in 3re Dec for 7 nights , it was an amazing stay and I would like to thank RAVI and KARNA from reception for their excellent customer service . I addition the house keeping was amazing as well and the credit should be for : - RAKIBUL HASSAN - RAJESH KUMAR - CHAMINTA HIGHLY RECOMENDED

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Thank A TripAdvisor Member
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Valued Guest, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We are very proud to know that Ravi, Karna, Rakibul, Rajesh & Chaminda have provided a memorable experience and I will certainly share this with them. We appreciate your recommendation and look forward to welcoming you back very soon! With...

Reviewed 8 December 2016 via mobile

This is the best roomservice hotel ever, i give it 11 over 10..the staff very friendly and very efficient from i start arrived at the hotel until the end..the housekeeping supervisor RAKIBUL HASSAN very friendly and helpful,he help us and provide us everything that we need, i really really enjoy staying in the address hotel

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Helpful?
Thank Mikaz P
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Mikaz P, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. We hope to welcome you back with us again very soon! With kind regards, Mohamed Samir El Sayed General Manager

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Staying in Downtown Dubai

Neighbourhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cabana
Cabana
Cuisines: Bar, European, Spanish
Karat
Karat
Cuisines: Cafe, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, The Address Dubai Mall is always in vogue. ... more   less 

Additional Information about The Address Dubai Mall

Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: RM1,773 - RM4,117 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Dubai Mall 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Address Dubai Mall Hotel Dubai
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#75 Family Hotel in Dubai
#75 Spa Hotel in Dubai
#117 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Address Dubai Mall staff and other travellers.
16 questions
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Questions? Get answers from The Address Dubai Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a suite with a city view and you may see the Burj up in lights!”
  • Dubai at night!
  • Dubai city at night!
 of 5 bubbles NeevSpencer, 9 Jan 2017 | Read review
“make sure you don't go for a corner room”
 of 5 bubbles afshanl2014, 4 Jan 2017 | Read review
“choose the residence.. rooms are bigger and even have a kitchen!!”
 of 5 bubbles Bidanda, 22 Dec 2016 | Read review
“see the room before you take it”
  • TV and work desk
  • view from the room 2
  • Room from Inside2
  • view from the room 3
  • make up and IPAD
  • Bath room 1
  • view from the room
  • Bath room 3
 of 5 bubbles AKriker, 17 Dec 2016 | Read review
“The rooms on the other side of the hotel may have views over the Dubai Mall Fountain? Ask for a room with a decent-sized bathroom.”
 of 5 bubbles RayB880, 16 Dec 2016 | Read review
5 of 5
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