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The Address Dubai Mall

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1,738 Reviews from our TripAdvisor Community

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Showing 1,542: English reviews
england
Reviewed 3 weeks ago

After arriving from the overnight flight from Gatwick into DXB Dubai at 0730hrs we made our way to the The Address Dubai Mall. ( take care there more than one Address Hotels in the area) our booking requested a room with Burj view, well to say we had 'The Best View ever' Forget sea view rooms in Dubai its the...

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Helpful?
Thank spears
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear spears, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. We are very proud to know that you had a wonderful experience during your stay and that Ali & the team were able to make it more memorable. We appreciate your recommendation and look forward to welcoming you back with us again...

Reviewed 3 weeks ago

As a shisha lover I used to go different hotels, restaurants and lounges. I used to smoke shisha at the Palace Downtown hotel, but after trying at Cabana, Address Dubai Mall, I am stunned with the taste and smoothness. It is new type of shisha in Dubai, without foil, exclusive heat management system and bowl. taste is much better than...

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Thank Ali G
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Ali G, Thank you for sharing your comments on Tripadvisor. This is a new shisha concept that we tried and I am proud to know that you like it. I look forward to welcoming you back to the hotel! With best regards, Mohamed Samir El Sayed General Manager

Amman, Jordan
Reviewed 3 weeks ago via mobile

I arrived at night and was given a club access lounge and then hit by saying there are no king size bed rooms which was disappointing. I was promised a new room first thing in the morning unfortunately was offered this room at 8 pm which was too late to change for a very short trip. On the positive side,...

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Thank MBJAZY
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear MBJAZY, Thank you for taking the time to share your comments on Tripadvisor. Please accept my sincerest apologies for the inconveniences that you encountered during your stay, rest assured that this is an isolated incident and does not happen often. I am happy to know that our Associates were able to provide you with friendly service. at the very...

Kuwait City, Kuwait
Reviewed 4 weeks ago

A truly wonderful Hotel and a memorable experience helped by a great, friendly staff and service. Starting from the upgrade to the Junior Suite and and ending with our Anniversary arrangement. We have enjoyed every moment and will cherish the memories forever. I would like to acknowledge the professional and very friendly approach from your staff starting with Ravi at...

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Helpful?
Thank izissawi
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear izissawi, Thank you for sharing your comments with fellow travelers on Tripadvisor. It is always a pleasure to receive positive reviews like this, most especially from our regular guests. I really appreciate the kind words that you wrote, especially about our Associates! I will personally share this with them to encourage them further. Thank you for your loyalty and...

Reviewed 4 weeks ago via mobile

after a lovely flight with Emirates Airlines we were whisked off from the airport ( this was a dream trip from mum and organised by my talented sister so I had no idea of anything just go with the flow ) and guess where she booked us Yes The Address downtown Dubai 😍😍😍 wow stunning was not the word !!!...

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Thank shahnazvawda
Reviewed 4 weeks ago via mobile

Great hotel, friendly staff, best service, clean close to Dubai Mall just 5 minutes walk They offer taxi for your transfer inside the mall 😁 free The breakfast restaurant is delicious provides multiple varieties of food and there's a kids playing place.

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Thank Kuwaiti79
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Kuwaiti79, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. We hope to welcome you back with us again very soon! Until next time, Mohamed Samir El Sayed General Manager

Dubai, United Arab Emirates
Reviewed 4 weeks ago

This is my second time with The Address Dubai Mall where we hosted two company events and the overall experience has been great!!! The staff are very friendly, helpful and warm. Big thanks to Alyosius, Duarte, Ram, Christopher, Arjun, Ajesh, Adnane, Nelson, Jessy and Erika....keep up the positive work and your cheerful smiles !!! We will definitely continue to use...

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Thank irislobo
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear irislobo, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We are very proud to know that Aloysius, Duarte, Ram, Christoph, Arjun, Ajesh, Adnan, Nelson, Jeesy and Erika provided such memorable service and I will personally share this with them. My entire team and I look forward to welcoming you back...

Moscow, Russia
Reviewed 4 weeks ago via mobile

Attached to Dubai mall this is a perfect place to have a meal and a drink in a lovely quiet spot while recovering from shopping, also to watch the sun go down The beer is available draught and the food is nice for a light meal

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Thank Peter H
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Peter H, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We are very proud to know that you had a memorable experience at Cabana The team and I look forward to welcoming you back with us again very soon! With very best regards, Mohamed Samir El Sayed General Manager

Riyadh, Saudi Arabia
Reviewed 5 weeks ago

The address used to be one of my favorite hotels in the world. I have stayed with the address brand (Dubai Mall, Marina, Downtown) about 10 times or so. So, I know what I’m talking about here. I gave the address downtown a low rate this time due to the unbelievable check in experience I faced on the 9th of...

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Helpful?
Thank MJYami
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear MJYami, We sincerely appreciate you for sharing these candid comments with us. Our sincere apologies for the shortfalls in meeting your expectations , please know that it was not our intention. I have share this review with my management team and rest assured that we have taken immediate actions for our continuous improvement. Should your time permit, could you...

Abu Dhabi, United Arab Emirates
Reviewed 5 weeks ago

The Address Dubai Mall is a very nice hotel and we had exceptionally friendly people to greet us. The location was great and close to where we wanted to spend the evening with friends. The hotel entrance is a bit difficult to find the first time, but after a drive around the block, a rather long one but great for...

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Helpful?
Thank John T
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Mr. Tinnin, We sincerely appreciate you taking the time to share this detailed feedback with us. I am so disappointed to read this review and please accept my sincere apologies. I have shared your comments with my team for our improvement and action. Tinashe Muvavarirwa our Quality and Brand Experience Manager spoke with you over the phone and I...

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Staying in Downtown Dubai

Neighbourhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cabana
Cabana
Cuisines: European, Bar, Spanish
Karat
Karat
Cuisines: Cafe, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, The Address Dubai Mall is always in vogue. ... more   less 

Additional Information about The Address Dubai Mall

Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: RM1,751 - RM3,426 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Dubai Mall 5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Cheap Tickets, Travelocity and Odigeo so you can book your The Address Dubai Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Address Dubai Mall Hotel Dubai
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#75 Family Hotel in Dubai
#76 Spa Hotel in Dubai
#118 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Address Dubai Mall staff and other travellers.
15 questions
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Questions? Get answers from The Address Dubai Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“front view or view facing burj khalifa is better”
 of 5 bubbles prakashOman, 4 Dec 2016 | Read review
“Rooms facing the Burj al Khalifa cost a bit more and is worth it if the view is important to you.”
  • View of room through the bathroom.
 of 5 bubbles Bagherailcane, 21 Nov 2016 | Read review
“best shisha, best view”
 of 5 bubbles aligN3505VJ, 16 Nov 2016 | Read review
“A Burj view room is amazing. A Junior suite is also a great experience.”
 of 5 bubbles izissawi, 10 Nov 2016 | Read review
“The residence side of the hotel is non-alcoholic”
 of 5 bubbles Sara4Egypt, 3 Nov 2016 | Read review
5 of 5
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