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The Address Dubai Mall

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1,811 Reviews from our TripAdvisor Community

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Showing 1,602: English reviews
Perth, Australia
Reviewed 13 June 2016

Due to the fire on New Year’s Eve, our booking was moved from The Address Downtown to this hotel. This would not have been our first choice of hotel but we decided to keep the booking as their properties looked nice and we liked the location. The best thing about this hotel is the 24 hour rule - if you...

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Thank Clintox
Reviewed 13 June 2016 via mobile

I have been in this hotel two month ago with my friends and we had the best service ever since we reach the main entrance till we checked out passing by the reception for the check in and I wanna highlight AMIRA name's the lady who is working in reception ..she was so kind and helpful even she did her...

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Thank Petros I
Doha, Qatar
Reviewed 9 June 2016

I stayed at this hotel for 6 nights in January 2016 while on a business trip. Normally on business trips in Dubai, I would stay at a hotel on Sheikh Zayed Road because they are on the metro line, and generally reasonably priced. In this particular week, which was during the Dubai Shopping Festival, all the places I would generally...

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Thank Ross H
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Ross H, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. Please accept our sincere apologies for the shower drain, your comment has already been forwarded to the Executive Housekeeper for his action. We hope to welcome you back with us again very soon! With best regards, Mohamed Samir Elsayed Hotel Manager

riyadh, Saudi Arabia
Reviewed 6 June 2016

Wonderful Hotel, extraordinary location and excellent hospitality. though a little bit high price. the services and quality of the rooms, gym, pool ,and KIDs club were outstanding. Highly recommended hotel within the down town dubai area

Review collected in partnership with The Address Hotels and Resorts
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Thank Al Husain A
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Al Husain A, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We are very proud to know that you had a memorable experience during your stay. The team and I look forward to welcoming you back with us again very soon! With very best regards, Mohamed Samir Elsayed Hotel Manager

london
Reviewed 2 June 2016 via mobile

As always--the address never fails to meet and exceed expectations! Simply love the smoothness of the check in process and the attitude of the staff! I requested an early check in as my flight landed early in the morning. They could have easily excused themselves, as it was the weekend and were running a high occupancy! Instead--they upgraded me and...

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Thank Khawajaahassan
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Khawajaahassan, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We are very proud to know that Alok, Aloysius, Ali, Chandru and Moses provided a memorable experience and I will certainly share this with them. The team and I look forward to welcoming you back with us again very soon! With...

Surfers Paradise, Australia
Reviewed 2 June 2016 via mobile

Picked up by private car from the airport &a driven to the Address which is part of the gigantic Dubai Mall. Our room was utter luxury, all the mod cons of a 6 star hotel. The Mall is five levels &a houses every brand known, got lost couple times looking for hotel entrance. The Burgh Kalifa is 3 mins walk...

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Thank Ken R
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Ken R, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. We hope to welcome you back with us again very soon! Until next time, Mohamed Samir Elsayed Hotel Manager

Dubai, United Arab Emirates
Reviewed 1 June 2016 via mobile

We are currently renting an apartment in The Address Dubai Mall long term. The service is outstanding, housekeeping services are always available, and whenever I need something they are always willing to supply and help with the utmost courtesy. Room service is also available, and one can choose from a great variety of Middle Eastern or European cuisines. It also...

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Thank Ellen R
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Ellen R, We appreciate very much your time to share such a gracious review of our hotel on Tripadvisor. We are proud to know that our Associates were able to make your stay memorable so far and that you are enjoying our restaurants. Sad to say, Les Porte des Indes have already closed their doors. However, we have something...

black country west mids
Reviewed 1 June 2016

very impressive hotel, on arrival all staff from doorman to reception to bell boy, all very friendly and helpful, the room was very impressive complete with its own kitchenette, all the lighting, t v, in room services all controlled via a tablet, very impressive, and you don't even go outside to gain access to the Dubai Mall, breakfast buffet offered...

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Thank mucka1963
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear mucka1963, Thank you for taking the time to share your comments with fellow travellers on Tripadvisor. Your kind comments are very appreciated and we look forward to welcoming you back with us very soon. Until next time, Mohamed Samir Elsayed Hotel Manager

Dubai, United Arab Emirates
Reviewed 1 June 2016

I have to blame my travel agent for this. We normally stay at The Palace Downtown which is a sister hotel a few doors away but our agent in his wisdom or lack thereof made an error. Having booked for 5 nights we were checked in and then to our room. Having booked a deluxe double, extremely disappointing. A very...

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Thank _peteracrymble
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear _peteracrymble, Thank you for taking the time to share this candid feedback with us. Our sincere apologies for the shortfalls in meeting your expectations. Please know that it was not our intention. I have shared your comments with my team to take immediate corrective action for our continuous improvement. Nevertheless, I am delighted you were impressed by the room...

Reviewed 27 May 2016 via mobile

I love this hotel, its so convenient specially when u have a baby with u, and the staff are really friendly, good in room dinning and facilities, a little on the pricy side in my opinion but that wouldnt stop me from coming again just because its so nice here.

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Thank Dana A
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Dana A, Thank you for taking the time to share your review with fellow travelers on Tripadvisor. We are proud that you enjoyed your stay with us and that our Associates were able to make your stay memorable. We look forward to welcoming you back! With best regards, Mohamed Samir Elsayed Hotel Manager

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Staying in Downtown Dubai

Neighbourhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cabana
Cabana
Cuisines: Bar, European, Spanish
Karat
Karat
Cuisines: Cafe, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, The Address Dubai Mall is always in vogue. ... more   less 

Additional Information about The Address Dubai Mall

Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: RM1,506 - RM3,052 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Dubai Mall 5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets, Expedia and Travelocity so you can book your The Address Dubai Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Address Dubai Mall Hotel Dubai
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#75 Family Hotel in Dubai
#115 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Address Dubai Mall staff and other travellers.
17 questions
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Questions? Get answers from The Address Dubai Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“burj khalifa view”
 of 5 bubbles imbengue, 25 Feb 2017 | Read review
“Nice views”
 of 5 bubbles 962maryama, 18 Feb 2017 | Read review
“Thankful Special thank goes to housekeeping for well done ”
 of 5 bubbles saadaX289JV, 18 Feb 2017 | Read review
“Very. Good”
 of 5 bubbles 871hamdana, 12 Feb 2017 | Read review
“There was some music (loud) coming out from somewhere in the mall (may be) one night,.”
 of 5 bubbles nourm788, 28 Jan 2017 | Read review
5 of 5