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Fraser Suites Dubai

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#190 of 543 Hotels in Dubai
Certificate of Excellence
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Fraser Suites Dubai
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329 Reviews from our TripAdvisor Community

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Showing 302: English reviews
London, United Kingdom
Reviewed 3 weeks ago

I was seconded to Dubai for business and I had the pleasure of staying in Fraser Suites for a significant period of time (over a year on and off between return trips to my home country). I can not speak highly enough of the service and staff. They were exceptional, always friendly and professional and really did go the extra...

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Helpful?
Thank dh882016
Tapan P, General Manager at Fraser Suites Dubai, responded to this review

Dear Guest, Thank you for taking the time out to share your experience with fellow travelers. It is our endeavor to provide a warm and efficient service to all our guests. There is no doubt that our long staying guests get to know us much better and the team adapts over a period of time to their specific requirements. Positive...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Great hotel with great staff. Especially the housekeeping team Delwin and Michael who have always gone above and beyond to ensure a pleasant stay at the hotel. Also the girls at reception Rubi and Catherine.

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Helpful?
Thank ab3333
Tapan P, General Manager at Fraser Suites Dubai, responded to this review

Dear Guest, Our colleagues across departments are really our most valuable assets. Your glowing feedback on their performance is much appreciated and has been shared with them. Your positive comments will definitely motivate them and others in our team to walk that extra mile in providing a warm and efficient service. We look forward to having you back at our...

Reviewed 4 weeks ago via mobile

Am staying here for long stay and the place is very convenient the staff are very kind and helpful, at first I thought the location is not convenient but the hotel provide shuttle bus service to DIC, Media city, to the mall of Emirates, to the metro station, to the beach in the weekends Go for it

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Helpful?
Thank Tarek O
Tapan P, General Manager at Fraser Suites Dubai, responded to this review

Dear Guest, Thank you very much for your review. We try and provide a "Home away from Home" experience for our long-stay guests; I am delighted to know that we have been able to live up to your and our own expectations. If there is anything I can assist with for your current or future stays, please do not hesitate...

Beirut, Lebanon
Reviewed 28 October 2016 via mobile

The hotel location is very good, specially that they have free shuttle to the mall; Reception, Room service and housekeeping team were very helpful, The breakfast buffet is good; The room is nice but the corridor needs some freshner... Overall experience was very good Thank you fraser suites team JR

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Helpful?
Thank Fooodalicious-JR
Tapan P, General Manager at Fraser Suites Dubai, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. We are delighted to hear that your overall experience with us was very good. Your acknowledgement of our services and efforts across the hotel including F&B, Housekeeping, Front Office and other services is well received and we will share it with the respective teams. I have also made a note...

Reviewed 25 October 2016

Hotel is not within walking distance of any good spots for food and drink. Stayed there for 4 nights and they housekeeping staff didn't even bother to change the shampoo and body wash bottles. I waited till the last day just to see if they would change it on the third day but NOPE. Just left my half used shampoo...

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Helpful?
Thank 190clementt
Tapan P, General Manager at Fraser Suites Dubai, responded to this review

Dear Guest, Thank you for responding to our offline approach and providing us with further details on your review. I often say to the team, only those guests who care, actually share. So, we take your observations and criticism in the right spirit and we assure you of taking appropriate measures to address the matter. This is not usual for...

London, United Kingdom
Reviewed 25 October 2016

Nice hotel within an unusual location however this is addressed by the in house shuttle services which was very good. Staff are very polite and understanding with a can do attitude which is always nice. This is without a doubt a credit to this hotel. Fine in house dinning with numerous choices and staff on hand to assist. Clean hotel...

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Helpful?
Thank Saj782
Tapan P, General Manager at Fraser Suites Dubai, responded to this review

Dear Guest, Thank you very much for sharing your experience and views with other travellers. I could not have summed up the hotel any better. I am delighted to hear that you enjoyed the stay. Our employees are indeed our asset and I am proud to hear that they were able to add value to your stay. Our newly added...

Moscow, Russia
Reviewed 24 October 2016

Good location, friendly and helpful staff, clean rooms, fine breakfast, there is a nice hairdresser salon on the ground floor, very good massage. Good value for money. The hotel is situated close to Jumeirah public beach.

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Helpful?
Thank 838natalia
Tapan P, General Manager at Fraser Suites Dubai, responded to this review

Dear Guest, Thank you very much for taking the time out to share your opinion of our hotel with other travellers. It is gratifying to know that guests such as yourself are enjoying the whole spectrum of services and facilities the hotel offers. I will definitely pass on your commendations to the salon and the food & beverage team. We...

Reviewed 22 October 2016 via mobile

I am actually a returning customer, I liked everything about this hotel and that's why I came back. The rooms were clean and spacy, the kitchen was fully equipped and the bathroom amenities were from a very nice brand ( I mean you can just live there easily ). The staff are very professional and welcoming especially Marlon ( the...

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Helpful?
Thank abuelfuol
Tapan P, General Manager at Fraser Suites Dubai, responded to this review

Dear Guest, Thank you very much for making Fraser Suites Dubai your home away from home. I am certain, Marlon and the rest of the team will be thrilled with your feedback on them. I have no doubt a lot of prospective customers will consider your positive feedback and book with us. Thank you once again for this endorsement and...

Reviewed 22 October 2016 via mobile

I have spent a wonderful time at Fraser Suites in Dubai, the crew was fantastic and friendly and hospitable, especially Mr. Malone has honored me with his kindness and good manners, and I've Ndava hotel was quiet and privileged location, I hope to return to spend my holidays here. Hamad

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Helpful?
Thank hamadlaw
Tapan P, General Manager at Fraser Suites Dubai, responded to this review

Dear Guest, Thank you for taking the time out to share your positive experience with other travellers. I am delighted to hear that Marlon and rest of the team were able to personalize your stay, making it very enjoyable. They will be very proud to read this as well. I do hope that you will make this hotel your "Home...

Perth, Australia
Reviewed 21 October 2016

Fraser Suites is a friendly and welcoming base for a stay in Dubai, with generous sized rooms with very comfortable beds and a pillow menu and large marble bathrooms with large separate shower cubicle. We booked 2 rooms on the upper floors and had great views of the Burj Al Arab and Jumeirah Beach hotel and coast from one room...

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Helpful?
Thank TraceyH2007
Tapan P, General Manager at Fraser Suites Dubai, responded to this review

Dear Guest, Thank you very much for taking the time out to share such a detailed review of your stay with us. It is wonderful to hear that you and your family were able to make the most of the panoramic views that our Premier rooms, Higher category apartments and the Penthouse Suites offer. Our location does make us extremely...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Rising above the fringe of Media City, the stunning new Fraser Suites Dubai occupies the top 23 levels of Sidra Tower, a sleek 45 storey deluxe hotel apartment complex. With a prime location on Sheikh Zayed Road just minutes from Internet City, Dubai Marina, Mall of the Emirates, and 30 minutes to Dubai International Airport, Fraser Suites Dubai is the ideal serviced residence for discerning business executives, families, and leisure travelers seeking space and superb facilities whether on a short term or extended stay.Each of the stylish one, two and three bedroom suites and penthouses enjoy breathtaking views and are furnished to a 5 star deluxe standard with open plan living spaces, a full kitchen, luxurious bedding and designer amenities. The business centre and executive boardrooms are perfect for small meetings and private gatherings. Our extensive lifestyle facilities include outdoor swimming and wading pools, a state-of-the-art gymnasium, Kid's Club, tennis court and squash court. Or perhaps choose to relax and unwind in Aqua Cafe or balance the body, mind and soul at Awazen Spa. Other facilities include Ladies and Gents Saloon, Mini mart, ATM Machin and free shuttle to Mall of Emirates, Internet city, Media city, Knowledge village, metro station and weekend shuttle to Public Beach. ... more   less 

Additional Information about Fraser Suites Dubai

Address: Sheikh Mohammed Bin Zayed Rd | Sidra Tower, Media City, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM594 - RM1,569 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fraser Suites Dubai 5*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Hotels.com, HotelsforEveryone, Cancelon, Priceline, Travelocity and Booking.com so you can book your Fraser Suites Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fraser Suites Dubai Hotel Dubai
Hotel Style:
#76 Business Hotel in Dubai
#81 Family Hotel in Dubai
#100 Spa Hotel in Dubai
#129 Romantic Hotel in Dubai
#166 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Suites Dubai staff and other travellers.
12 questions
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London, United Kingdom
Doha, Qatar
4 months ago

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Questions? Get answers from Fraser Suites Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“vies of the palm”
 of 5 bubbles 730niamhb, 6 Dec 2016 | Read review
“2 bed exec suite well worth the extra money”
 of 5 bubbles mas330, 17 Nov 2016 | Read review
“Sea views are exceptional of The Palm and Marina.”
 of 5 bubbles dh882016, 14 Nov 2016 | Read review
“No comments”
 of 5 bubbles 190clementt, 25 Oct 2016 | Read review
“Excellent views at the highest level.”
 of 5 bubbles Saj782, 25 Oct 2016 | Read review
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