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Sheraton Mall of the Emirates Hotel

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Traveller (1200)
Room & Suite (551)
Pool & Beach (108)
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Overview
  • Excellent63%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“direct access”(96 reviews)
“ski dubai”(40 reviews)
“rooftop pool”(73 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,388)
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1,925 results
Traveller rating
1,157
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1,157
567
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Show reviews that mention
All reviewsdirect accessski dubairooftop poolmetro stationthe burj al arabexcellent locationjunior suitethe club loungean upgradevery nice hotelbusiness hotelbusiness tripduty managerlong flightspecial thanksemiratesfloor
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1 - 5 of 1,925 reviews
Reviewed 2 days ago via mobile

Stayed at the Sheraton Emirates Mall in Dubai & the staff there where very helpful, especially in the morning at the Buffet & the young man helping me with what I should whilst in Dubai. The shoppers would love the Sheraton as you go to...More

Thank Carolyn B
Response from SheratonMOE, General Manager at Sheraton Mall of the Emirates HotelResponded yesterday

Dear Carolyn B, Thank you very much for taking the time to share your feedback with us. I am so pleased to hear that our direct access to Mall of the Emirates was so to your liking and that our breakfast team member had such...More

Hotel's Favourite
Reviewed 8 February 2018 via mobile

Take the lift from reception lobby to Level 2 and you will immediately end up in the mall. Totally indoor connection. Mall of Emirates is a large, relatively new mall, with the whole offering and an array of shops and eateries, from Hermes, Gucci outlets...More

1  Thank MFauzi
Response from SheratonMOE, General Manager at Sheraton Mall of the Emirates HotelResponded 11 February 2018

Dear MFauzi, I am so glad to hear that our direct access to Mall of the Emirates made such a postive impact on your experience with us and that our rooftop swimming pool facilities made your stay more memorable. We look forward to having the...More

Reviewed 3 days ago via mobile

We Always Prefer To Go To Link Cafe and Vantage, Excellent Staff Service. Dwi Always Meet Us With Her Awesome Smile. Abdo In Vantage Terrace Is Very Nice Guy, Alway anticipate Guest Needs. We Will Definitely Continues Our Visit To This Place.More

Thank Mahmoud D
Response from SheratonMOE, General Manager at Sheraton Mall of the Emirates HotelResponded yesterday

Dear Mahmoud D, Thank you veyr mcuh for taking the time to share such wonderful feedback with us. I will be sure to share your compliments with the team and we very much look forward to welcoming you back soon. Warm regards, Paul Dunphy General...More

Reviewed 3 days ago

I recently stay at Sheraton, MoE for 3 nights. It was a pleasant stay. Best part if hotel is directly attached to Mall of the Emirates, so you have easy access to Shopping, Cinema, Food, Fun, Supermarkets etc. Also, the hotel has direct connection to...More

Thank Raghav R
Response from SheratonMOE, General Manager at Sheraton Mall of the Emirates HotelResponded yesterday

Dear Raghav R, Thank you very much for taking the time to share your feedback with us. I am so pleased to hear that our direct access to Mall of the Emirates was so to your liking and that our service and facilities were well...More

Reviewed 5 days ago via mobile

I recently stayed here for 3 days after a long flight from Melbourne - what I loved about this hotel was the lift takes you straight to the shopping mall which was perfect for visiting with my husband who stayed at the pool! The staff...More

Thank malibumelbourne
Response from SheratonMOE, General Manager at Sheraton Mall of the Emirates HotelResponded 5 days ago

Dear malibuinmelbourne, It is such a pleasure to read your review and thank you for taking the time to share your experience with us. It is great to hear that our direct connection to Mall of the Emirates was such a positive factor for both...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Pool
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$130 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Romantic Hotel in Dubai
#48 Business Hotel in Dubai
#49 Family Hotel in Dubai
#68 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$130 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Romantic Hotel in Dubai
#48 Business Hotel in Dubai
#49 Family Hotel in Dubai
#68 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1200)
Room & Suite (551)
Pool & Beach (108)
Dining (100)
Amenities (15)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
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Helen S
5 April 2018|
AnswerShow all 2 answers
Response from Ginakoumpis | Reviewed this property |
This question is for management of Sheraton otherwise it is not a legitimate question for a fellow traveller
1
Vote
Amjd H
4 March 2018|
AnswerShow all 6 answers
Response from LavinaUS | Reviewed this property |
I guess it depends on the size of the room; we had a king bed - and there was like a small couch along the window - which could possibly fit a person as long as they don't move too much in bed. I had one day taken an hour... More
1
Vote
Lauren A
22 January 2018|
AnswerShow all 5 answers
Response from Rahana R | Reviewed this property |
The hotel is located within the mall through a passage way, so if you are after shopping n just chilling then you need to travel far as the mall caters all kinds of food. There a rooftop pool which is lovely with an shaded... More
1
Vote
Room Tips
"all high rooms are quite"
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"Ask for lower floor since there are 54 floors and otherwise the lift tip can take a while."
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"suite is better"
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"High level rooms have the best views."
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