We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Mall of the Emirates Hotel Dubai

Save
Share
Sheikh Zayed Road, Al Barsha 1 Mall of the Emirates, Dubai United Arab Emirates
Hotel direct offer!Unlock Member Rates!
Expedia.com
Booking.com
Hotels.com
Sheraton.com
Orbitz.com
Traveluro
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1789)
Room & Suite (751)
Videos (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 07/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Mall of the Emirates Hotel Dubai
Updated 07/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#160 of 899 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Directly connected to the world-renowned Mall of the Emirates in Dubai, United Arab Emirates, Sheraton Mall of the Emirates Hotel, Dubai is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Kids stay free
Airport transportation
Conference facilities
Car park
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Poolside bar
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Snack bar
Rooftop bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
Bottled water
Refrigerator
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Arabic, Filipino, Hindi
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
100Great for walkers
Grade: 100 out of 100
207Restaurantswithin 0.5 km
40Attractionswithin 0.5 km
3090Reviews85Q+A100Room tips
Traveller rating
  • 2,003
  • 796
  • 186
  • 51
  • 54
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
rj wrote a review Jun 2022
New Delhi, India2 contributions
nice hotel but little old and location is superb for mall lovers. everything was good i cutted 1 star bcoz of the breakfast. in breakfast at 10.30 it seems like empty restaurant with zero availability of food and the closing time of breakfast is 11.am but it feel like closed at 10.30 only. i orderd nuts but didn't got that and i got a reply that it is finished . from a five star Category you cant expect this kind of behavior.
Read more
Date of stay: July 2022Trip type: Travelled with family
Helpful
Share
Response from SheratonMOE Dubai, Owner at Sheraton Mall of the Emirates Hotel Dubai
Responded today
Dear FarAway41889191421, Many thanks for your kind comments, it is wonderful to see that you thoroughly enjoyed your stay with us and manage to take advantage of the many amenities that the hotel has to offer. Your comments about the breakfast experience have been well noted and I would certainly appreciate receiving more details about your experience. You may rest assured that we take our customer comments very seriously and always use them to improve our services. We look forward to welcoming you soon again. Warm regards, Ushani Fernando Executive Assistant to the General Manager ushani.fernando@sheraton.com
Read more
Maha J wrote a review Jun 2022
2 contributions
Such a wonderful experience..everything from my coffee to any services needed were a priority.. and yes such family friendly managers especially Ramadan, making my daughter happy and dancing with her in the lobby — made her vacation .. defInitely coming back .. and highly recommend . Thankyou Ramadan for your kindness.
Read more
Date of stay: June 2022Trip type: Travelled with family
Helpful
Share
Response from SheratonMOE Dubai, Owner at Sheraton Mall of the Emirates Hotel Dubai
Responded today
Dear 242mahaj, Greetings from Sheraton Mall of the Emirates Hotel Dubai! We are happy to hear that you enjoyed your overall experience and noted the high score given to our associates and their dedication to offering uncompromising service to our guests. You may rest assured that I will share your kind feedback with them. We look forward to welcoming you soon again. Warm regards, Ushani Fernando Executive Assistant to the General Manager
Read more
vikram h wrote a review Jun 2022
Mumbai, India2 contributions2 helpful votes
A great short stay with my wife. Mouna at the reception made us feel very special from the very moment we checked in till we checked out. Property is connected to the mall which adds on to the charm Highly recommend for your next visit to Dubai.
Read more
Date of stay: June 2022Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from SheratonMOE Dubai, Owner at Sheraton Mall of the Emirates Hotel Dubai
Responded 2 days ago
Dear vikramh60, Thank you for taking the time to share your feedback about your recent stay with us. We are very pleased to read about your interaction with our associates, they are the heart and soul of the hotel and you may rest assured that I will share your kind feedback with them. The Mall of the Emirates is indeed attached to the hotel and a wonderful benefit to staying with us. We look forward to welcoming you soon again. Thank you and warm regards, Ushani Fernando Executive Assistant to the General Manager
Read more
Foudel B wrote a review Jun 2022
Edgware, United Kingdom18 contributions34 helpful votes
Excellent property and very convenient to The Dubai Mall and Ski Dubai. Front desk staff is extremely efficient, pleasant and helpful. amenities were great ( Outdoor Swimming on the Terrace was very inviting). The room was wonderful, clean and confortable, Breakfast buffet could have been better though.
Read more
Date of stay: June 2022Trip type: Travelled on business
Helpful
Share
Response from SheratonMOE Dubai, Owner at Sheraton Mall of the Emirates Hotel Dubai
Responded 4 days ago
Dear f0udelb, Many thanks for your kind comments, it is wonderful to see that you thoroughly enjoyed your stay with us and manage to take advantage of the many amenities that the hotel has to offer. Your comments about the breakfast have been well noted and discussed with our team for possible changes in the future. We look forward to welcoming you soon again. Warm regards, Ushani Fernando Executive Assistant to the General Manager
Read more
Nada J R wrote a review Jun 2022
3 contributions1 helpful vote
The hotel is very good room I was in room 923 in Sheraton Mall of the Emirates Hotel Dubai from 19-23\2022 . The staying very nice the service excellent. The reception they are too much friendly especially Salma and Mouna.
Read more
Date of stay: June 2022Trip type: Travelled on business
1 Helpful vote
Helpful
Share
Response from SheratonMOE Dubai, Owner at Sheraton Mall of the Emirates Hotel Dubai
Responded 4 days ago
Dear 378nadaa, Thank you for taking the time to share your feedback about your recent stay with us. We are very pleased to read about your interaction with our associates, they are the heart and soul of the hotel and you may rest assured that I will share your kind feedback with them. Thank you once again and we hope that we will have the pleasure of welcoming you soon again. Thank you and warm regards, Ushani Fernando Executive Assistant to the General Manager
Read more
Anisen943 wrote a review Jun 2022
Mumbai, India10 contributions4 helpful votes
Booked a suite. Turned out to be even smaller than a regular room! The naming convention of “Junior Suite” is totally misleading and should be immediately changed to “Oversized broom closet”. At $320 a night, it’s a shocking waste. The staff is nice and very warm, but, service is quite slow. Last night, it took a great deal of time to place an order with in-room dining
Read more
Date of stay: June 2022Trip type: Travelled with family
Helpful
Share
Response from Amarnath Kumar, Guest Services / Front Office at Sheraton Mall of the Emirates Hotel Dubai
Responded 4 days ago
Dear Anisen943, Many thanks for taking the time to share your feedback in regards to your recent visit to our hotel. We feel sorry and disappointed that we did not meet your overall expectations specially with service,please rest assure that your feedback has been shared with the team to make sure a corrective action is in place. Once more please accept our sincere apologies, and we do look forward to welcoming you back to the Sheraton Mall of the Emirates hotel. Best Regards, Amarnath Kumar Executive Housekeeper amarnath.kumar@marriott.com +971 55 725 8471
Read more
Asad P wrote a review Jun 2022
73 contributions54 helpful votes
Absolutely brilliant experience. The staff, from arrival to departure were on point. Rooms were superb, WiFi excellent, breakfast amazing and decor lovely. The rooftop pool is super and gym facilities very convenient. The hotel is linked to the infamous Mall of Emirates so it’s perfect for entertainment, shopping and having fun. The laundry service is immaculate and professionally done. Keep up the great service.
Read more
Date of stay: June 2022Trip type: Travelled on business
1 Helpful vote
Helpful
Share
Response from SheratonMOE Dubai, Owner at Sheraton Mall of the Emirates Hotel Dubai
Responded 1 week ago
Dear asadp2016, Greetings from Sheraton Mall of the Emirates Hotel Dubai! We'd like to thank you for this amazing feedback and review after your recent stay at Sheraton Mall of the Emirates Hotel, Dubai! We're glad to hear that we exceeded your expectations and that you enjoyed all the facilities the hotel has to offer. We hope that we will have the pleasure of welcoming you soon again. Warm regards, Ushani Fernando Executive Assistant to the General Manager
Read more
C Smarts wrote a review Jun 2022
2 contributions
My entire stay at the hotel was great and the service was above board 🎉. The staff is kind and really customer oriented. Many thanks to Mouna at the reception for the best service 👏👏 The first day the reception welcomed us and made a provision for early check-in, which was outside of the set conditions 👏👏
Read more
Date of stay: June 2022Trip type: Travelled on business
Helpful
Share
Response from SheratonMOE Dubai, Owner at Sheraton Mall of the Emirates Hotel Dubai
Responded 1 week ago
Dear Csmarts, We are happy to hear that you enjoyed your overall experience and noted the high score given to our associates. You may rest assured that I will share your kind feedback with them. We hope that we will have the pleasure of welcoming you soon again. Thank you and warm regards, Ushani Fernando Executive Assistant to the General Manager
Read more
Shahd wrote a review Jun 2022
1 contribution
The room cleaning service at Sheraton Mall of Emirates was wonderful and amazing, Mahesh and his team from 15th floor provided great assistance and showed wonderful talent in towel making that was very entertaining and fun. Wish them all the best. -Shahd
Read more
Date of stay: June 2022Trip type: Travelled on business
Helpful
Share
Response from SheratonMOE Dubai, Owner at Sheraton Mall of the Emirates Hotel Dubai
Responded 1 week ago
Dear Shahd_Ras, Many thanks for posting a review of your recent stay with us. We are very pleased to read that you thoroughly enjoyed your stay with us and that our team looked after you well. We look forward to welcoming you soon again. Thank you and warm regards, Ushani Fernando Executive Assistant to the General Manager
Read more
kamran_12 wrote a review Jun 2022
Toronto, Canada11 contributions14 helpful votes
I was there for 7 days. Nice and clean with all good staff also very good weman staff at breakfast area. I was in 5 stars hotels in Dubai already in Sheraton many times before Covid times also this hotel hasnt any changes on its luxury policies and polite staff. There was a good point that a mananger was in morning breakfast an asked for my points about hotel also it was first time in Dubai somebody in hotel asked me such this questions. After all Thanks alot for such a good and calm atmosphere hotel .
Read more
Date of stay: June 2022Trip type: Travelled on business
Helpful
Share
Response from SheratonMOE Dubai, Owner at Sheraton Mall of the Emirates Hotel Dubai
Responded 1 week ago
Dear kamran_12, Many thanks for posting a review on TripAdvisor of your recent stay with us, I was very pleased to read that you thoroughly enjoyed your stay with us and that our team looked after you well. We hope that we will have the pleasure of welcoming you soon again. Thank you and warm regards, Ushani Fernando Executive Assistant to the General Manager
Read more
Previous
123456
PRICE RANGE
US$133 - US$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman dubai mall of the emirates hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
481
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sheraton Mall of the Emirates Hotel Dubai
Which popular attractions are close to Sheraton Mall of the Emirates Hotel Dubai?
Nearby attractions include Dreamscape (0.3 km), Mall of the Emirates (0.3 km), and Al Jaber Gallery (0.3 km).
What are some of the property amenities at Sheraton Mall of the Emirates Hotel Dubai?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sheraton Mall of the Emirates Hotel Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Mall of the Emirates Hotel Dubai?
Guests can enjoy a rooftop bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at Sheraton Mall of the Emirates Hotel Dubai?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Sheraton Mall of the Emirates Hotel Dubai?
Conveniently located restaurants include The Noodle House - Nakheel Mall, Black Tap Craft Burgers & Shakes Mall of the Emirates, and Emporio Armani Cafe.
Are there opportunities to exercise at Sheraton Mall of the Emirates Hotel Dubai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Mall of the Emirates Hotel Dubai have airport transportation?
Yes, Sheraton Mall of the Emirates Hotel Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Mall of the Emirates Hotel Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Mall of the Emirates Hotel Dubai offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Mall of the Emirates Hotel Dubai?
The staff speaks multiple languages, including English, Hindi, Arabic, and Filipino.