We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Dubai Mall of the Emirates Hotel

Show Prices
#74 of 544 Hotels in Dubai
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Dubai Mall of the Emirates Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,974 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Dubai Mall of the Emirates Hotel
See the most recent reviews
Showing 1,569: English reviews
Reviewed 29 November 2014 via mobile

Fantastic hotel, fantastic location and cannot fault the staff - from management /pool/reception/room -they went out of their way to make our stay fantastic.. Room upgrade , VIP's and free late check out. Highly recommend, Many thanks JP Kavanah & staff.

 Report
Helpful?
2Thank Caz172225
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Caz172225, Thank you for thanking the time to share your feedback with us. I am delighted to read that our associates were able to make your stay as comfortable as possible and rest assured that I have shared your kind comment with all of them. Once again, I am happy that we were able to meet your expectations and...

Tehran, Iran
Reviewed 29 November 2014

I Stayed for 3 days in Dubai mall Sheraton based on an educational business meeting.I met very polite and welcoming staff. useful recommendations upon check in and a warm atmosphere all the stay.clean room,proper service and short route to great Dubai mall were positives and the only discomfort was far distance from airport and downtown. breakfast and lunch was also...

 Report
Helpful?
Thank reza b
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear reza b, I am delighted to hear that our associates were able to make your stay as comfortable as possible and hope to welcome you back soon for another memorable stay. Warm regards, JP Kavanagh General Manager

New York City, New York
Reviewed 27 November 2014

The only room available when I checked in around 11 am was on the smoking floor and since I had a lunch meeting I took it. They did send up someone to spray a bit but it is was what it was. The hotel is in such a location that it is very susceptible to serious traffic gridlock to get...

 Report
Helpful?
1Thank rnarisetti
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear rnarisetti, Thank you for taking the time to share your feedback from your recent business stay with us. Indeed, our hotel is directly connected to the renowned Mall of the Emirates featuring over 560 brands and entertainment activities for all ages. I am delighted to hear that you enjoyed your overall stay and hope to welcome you back in...

Easton, Pennsylvania
Reviewed 25 November 2014 via mobile

Stayed at this hotel 7 days on business. Clean well priced top notch business hotel. Attached to large mall and centrally located. Great rooftop pool and great breakfast lunch and dinner buffets. Best part of the hotel is the service and friendly staff. I was especially happy to be served on check in and out by Tamer. He was friendly...

 Report
Helpful?
1Thank Ppetrovich
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Ppetrovich, Thank you for sharing your feedback from your recent business stay with us. I am pleased to hear that you enjoyed our facilities, convenient location and connection to Mall of the Emirates. Furthermore, I am also happy to read that our associates were able to meet your expectations and rest assured that I have shared your kind comments...

Montreal, Canada
Reviewed 24 November 2014

Best hotel I stayed at in years Every thing was better than expected clean proper and service with a smile. I found a great place to take the family as there is no clubs and the bar is not even busy at all. My favorite was the terrace

 Report
Helpful?
1Thank Mohannad E
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Mohannad E, Thank you for the time you took to review our hotel. I am delighted to read that you enjoyed our facilities and that our associates were able to make your family stay a memorable one. Once again, thank you for sharing your feedback with us and hope to welcome you back in the near future. Warm regards,...

Reviewed 24 November 2014

First visit to Dubai and the Sheraton Hotel and was upgraded to a 1 bedroom suite upon checkin :) that had a spectacular view of downtown Dubai. The hotel is very recent (as is pretty much everything in Dubai) and the service was excellent from doormen to bell boy and front desk (just to mention a few). Room service food...

 Report
Helpful?
1Thank Jrbdub
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Jrbdub, Thank you for the time you took to share your thoughts from your recent business stay with us. I am delighted to read that you enjoyed our facilities and that our associates were able to make your stay a memorable one. Once again, thank you for sharing your feedback with us and look forward to welcome you back...

Logrono, Spain
Reviewed 23 November 2014 via mobile

It was not my first time in dubai. There are Many better And more luxurios hotels in Dubai but The location is dificult to improve!! Skytrain is very clósed And shopping mall is amazing. Many Thanks to The Duty manager that receibed as. And The great service at vip launche at floor 34. Guest?

 Report
Helpful?
1Thank mamen2010
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear mamen2010, Thank you for taking the time to share your feedback with us. I am delighted to hear that you enjoyed your overall stay with us, as well as our convenient connection to Mall of the Emirates and Metro. Once again, thank you for reviewing our hotel and hope to welcome you back soon for another memorable stay. Warm...

Cairo, Egypt
Reviewed 23 November 2014

I stayed at the Sheraton MOE in October during a 10 days business trip. I arrived at dawn quite tired, the gentleman at the reception was quite welcoming and quick, he promptly asked me if i would be needing a wake up call which i did. They even upgraded me from a double room to a junior sweet which was...

 Report
Helpful?
1Thank AyatKamel
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear AyatKamel, Thank you for the time you took to share your feedback from your business stay in October. I am thrilled to read that you enjoyed our convenient connection to Mall of the Emirates featuring 560 stores and entertainment activities for all ages. Once again, I am delighted to read that you enjoyed your overall stay with us and...

Overland Park, Kansas, USA
Reviewed 21 November 2014

It is a great value. Location is convenient, service with a smile. Views are amazing. Free internet is an added value. It is not a 5 star but it is a clean business/ family hotel with access to everything. Highly recommend it in Dubai if you are looking for a moderately priced chain hotel

 Report
Helpful?
1Thank Srinala
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Srinala, Thank you for reviewing our hotel. I am delighted to read that you enjoyed our location and that our associates were able to make your stay as comfortable as possible. Once again, thank you for taking the time to share your feedback with us and hope to welcome you back in the near future. Warm regards, JP Kavanagh...

London
Reviewed 21 November 2014

We've just returned from a 6 night stay. The hotel is perfectly located in between Dubai Mall and Dubai Marina, as well as being above the Mall of the Emirates. We were upgraded to a 'club room' which was on the 20th floor, so great views across to the Burj Arab. Staff were always cheerful and helpful. The room was...

 Report
Helpful?
1Thank joanna345
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear joanna345, Thank you for the time you took to review our hotel. I am happy to hear that you enjoyed our location and connection to Mall of the Emirates featuring 560 brands from all over the world and entertainment activities including indoor ski slopes and cinemas. Once again, I am delighted to hear that we were able to meet...

1,162 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (912)
Viewed
Hotel & Grounds (127)
Viewed
Room/Suite (185)
Viewed
Pool/Beach Area (75)
Viewed
Dining (55)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (57)
Viewed
Family/Play Areas (5)
Viewed
View from Room (72)
Viewed
Other (331)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (204)
Viewed
Amenities (15)
Viewed
Deluxe Suite (46)
Viewed
Executive Suite (48)
Viewed
Junior Suite (36)
Viewed
Pool (11)
Viewed
Dining (21)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (11)
Viewed
Dining (6)
Viewed
Bathroom (4)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dubai hotels
0.6 km away
Kempinski Hotel Mall of the Emirates
0.8 km away
Hilton Garden Inn Dubai Mall Of The Emirates
0.7 km away
Flora Al Barsha Hotel
Flora Al Barsha Hotel
#89 of 544 in Dubai
361 reviews
Show Prices
Show Prices
Show Prices
14.9 km away
Sheraton Grand Hotel Dubai
11.1 km away
Sofitel Dubai Downtown
0.8 km away
Novotel Suites Dubai Mall of the Emirates
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Besh
Besh
Cuisines: Turkish, Barbecue
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more   less 

Additional Information about Sheraton Dubai Mall of the Emirates Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 450309, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM857 - RM2,102 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Mall of the Emirates Hotel 5*
Number of rooms: 481
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Asiatravel.com Holdings, Agoda and Jetsetter so you can book your Sheraton Dubai Mall of the Emirates Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Dubai Mall Of The Emirates Hotel Dubai
Hotel Style:
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#52 Family Hotel in Dubai
#53 Spa Hotel in Dubai
#71 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dubai Mall of the Emirates Hotel staff and other travellers.
44 questions
Ask a question

See all questions (44)

Questions? Get answers from Sheraton Dubai Mall of the Emirates Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for high floor and city view.”
 of 5 bubbles Amit_Btt, 24 Feb 2017 | Read review
“City view rooms (front of the hotel)”
 of 5 bubbles kieronbd, 18 Feb 2017 | Read review
“Club Floor is excellent”
 of 5 bubbles RMC1954, 13 Feb 2017 | Read review
“choose higher floor rooms for a good city view..”
 of 5 bubbles Vchopra79, 11 Feb 2017 | Read review
“1517 was a very good room!”
 of 5 bubbles IaInIdIrIeIaIsI, 6 Feb 2017 | Read review
5 of 5