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The Ritz-Carlton, Dubai International Financial Centre

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#53 of 543 Hotels in Dubai
Certificate of Excellence
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The Ritz-Carlton, Dubai International Financial Centre
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872 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Dubai International Financial Centre
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Showing 768: English reviews
Dublin, Ireland
Reviewed 18 April 2016

My stay in this hotel for a week was made very memorable due to the level of customer service, particularly that provided by Arun who served us breakfast each morning. His friendly nature and attention to detail ensured we had the most relaxing and enjoyable mornings. Overall, there is not one element of my stay that I can fault and...

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Helpful?
2Thank zarareidy
RC_DIFC_L2Q, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir/Madame, Thank you for taking the time to share your feedback following your recent visit. I am very happy to hear that the Ladies and Gentlemen, and in particular Arun, created such a memorable experience during your stay with us and I will certainly pass on your kind feedback. The team and I hope to see you again soon....

Canton of Geneva, Switzerland
Reviewed 18 April 2016

Spent 4 days in this hotel and it was the best ever!! The staff is very kind and looking to please us always! Also the bed way so fluffy and comfortable ! Nice gym and the breakfast has the largest choice I have ever seen :)

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Helpful?
Thank Isabelle V
RC_DIFC_L2Q, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Isabelle, Thank you very much for your kind review regarding your recent stay. I was delighted to hear that you enjoyed the full Ritz-Carlton experience and that our Ladies and Gentleman helped to create such a memorable experience. Many thanks again and we look forward to welcoming you on your next visit to Dubai. Best wishes, Lothar Quarz General...

London, United Kingdom
Reviewed 17 April 2016

I stay here about once a month. Its perfect for the DIFC and the many excellent dining options here. If you stay allot and join the rewards programme they often upgrade regular rooms to nice suites. The air con os always a bit cold and the place is a bit souless but I wouldn't stay anywhere else in Dubai and...

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Helpful?
Thank James B
RC_DIFC_L2Q, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear James, Many thanks for taking the time to share your experience of staying with us. It’s always great to hear such considered feedback from our regular guests as you have surely seen the hotel from so many different perspectives over time that it truly helps us to enhance our overall offering for the benefit of all guests. In light...

Dublin, Ireland
Reviewed 16 April 2016 via mobile

What a fantastic stay. I can honestly say that it was the best hotel I've ever been in. Arun from breakfast really changed our experience. We requested him every morning he was working and the service he provided was the best I've ever experienced. The staff in this hotel is something which the hotel should try and keep. Zain who...

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Helpful?
Thank Ronan_ONeill
RC_DIFC_L2Q, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Ronan, Thank you for such lovely comments following your recent stay. It’s always wonderful to hear when the service offered by of our Ladies and Gentlemen has such a positive impact and I’m delighted that the genuine care shown by Arun, Zian and George during your stay helped to create such a memorable experience. Many thanks again and we...

Reviewed 16 April 2016 via mobile

Some great staff at the hotel who actually seem to have a good understanding of customer service, a rare breed in Dubai these days. The gents on the door are especially attentive and always polite and welcoming. I use the hair salon, Y12 regularly and they're a great team there. My only complaint is that you now have to pay...

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Helpful?
Thank Surfandturffor2
RC_DIFC_L2Q, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir/Madame, Thank you for taking the time to share your feedback following your most recent visit to the hotel. I am delighted that you regularly enjoy the hotel facilities - and our Caesar salad - but very sorry to hear that our valet parking policy has been miscommunicated. Indeed, the three hour limit was introduced to enhance the experience...

Reviewed 10 April 2016 via mobile

We are staying in first time ritz carlton, it was so amazing. We went out door pool after noon time there is one pool attendent Anil he was very helpfull for me. He is so taking care for me. Thanks anil see you again. You are the best anil good sevice anil. Thank you

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Helpful?
Thank Omar A
RC_DIFC_L2Q, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Omar, Thank you very much for your kind review regarding your recent stay. I was delighted to hear that you enjoyed our hotel and that the service offered by Anil made such a lasting impression, I will definitely pass on your comments to him. Many thanks again and we look forward to welcoming you back again very soon. Best...

Reviewed 10 April 2016 via mobile

Last I stayed at this hotel was in 2014 and I went back to Dubai again in March 2016. I chose this hotel because of the service, location, and because of Lothar, who is the GM. He is an excellent host and he stays in touch with each and every guest at the hotel. All of his staff members are...

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Helpful?
Thank sshaikh_1
RC_DIFC_L1Q, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir, Thank you so much for your kind comments. I am thrilled to hear that your latest stay with us exceeded your expectations and that our Ladies and Gentlemen provided you with a true Ritz-Carlton, DIFC welcome. It was a pleasure meeting you and your family and we hope to see you again soon. Best wishes, Lothar Quarz General...

Richmond, United Kingdom
Reviewed 8 April 2016

Perfect service from the moment I arrived. The bedrooms are really comfortable - great beds - and have all the facilities you require. Nice outdoor pool with bar and an indoor one which I didn't have time to use. Overall a great stay and will use again.

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Helpful?
Thank Timski58
RC_DIFC_L1Q, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir, Many thanks for taking the time to share the experience from your recent stay. I’m so pleased to hear that you enjoyed the surroundings and facilities and that our Ladies and Gentlemen helped to create such a memorable stay. We look forward to welcoming you back again soon. Best wishes, Lothar Quarz General Manager

Budaiya
Reviewed 8 April 2016 via mobile

Just spent a couple of days at the Ritz. Purpose of visit: Business Length of stay: 2 Nights Type of room: Club room No of people: 1 Good: The staff, the staff, the staff, and the room. The staff was welcoming and happy to assist. Club room staff knew not to get too personal but still show attention. Laundry staff...

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Helpful?
Thank Manama_Man
RC_DIFC_L1Q, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir, Thank you so much for taking the time to share such considered feedback following your recent stay with us. Whilst I am delighted that the bedroom and, in particular, service from our Ladies and Gentlemen, created a welcoming experience, I am extremely sorry that you were disappointed with the culinary offering. I appreciate your feedback and will certainly...

Canberra
Reviewed 3 April 2016

This hotel had two excellent things going for it - the staff and the indoor pool. I had problems with my TV and it was finally fixed when the main techo came himself and left his card, so he was then able to fix the second problem. The indoor pool next to the spa is excellent but I don't think...

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Helpful?
1Thank Gail T
RC_DIFC_LEQ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Gail, Many thanks for taking the time to share the experience of your recent stay with us. Please allow me to apologise for the challenges you encountered but I am glad to hear that that our ladies and gentlemen took such good care of you and that you enjoyed the overall experience. Thank you once again, and we do...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton, Dubai International Financial Centre is located in Dubai’s most vibrant destination for business, restaurants, leisure and the arts. Standing 14 stories high, the hotel epitomizes understated luxury and elegance behind the handsome limestone façade. The Ritz-Carlton Spa, indoor and outdoor pools, three world-class restaurants and three lounges with terraces make the hotel a dynamic setting and opulent retreat for any affluent traveler. Guests can enjoy the hotel’s outstanding business and leisure facilities, whilst benefiting from a direct walkway to The Gate, at the heart of DIFC, plus the added convenience of the city of Dubai at their fingertips. Premier attractions including Dubai Mall, Burj Khalifa and the World Trade Centre are just minutes away, along with two metro stations and the diverse downtown Dubai nightlife. The Ritz-Carlton, Dubai International Financial Centre the perfect spot from which to explore the Middle East’s most exciting city. ... more   less 

Additional Information about The Ritz-Carlton, Dubai International Financial Centre

Address: | Gate Village, DIFC, off Shelkh Zayed Road, Dubai 482032, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM1,325 - RM3,169 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Dubai International Financial Centre 5*
Number of rooms: 341
Reservation Options:
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Also Known As:
The Ritz-Carlton, Dubai International Financial Centre Hotel Dubai
Hotel Style:
#39 Spa Hotel in Dubai
#39 Business Hotel in Dubai
#40 Romantic Hotel in Dubai
#52 Luxury Hotel in Dubai
#74 Family Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Dubai International Financial Centre staff and other travellers.
3 questions
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Questions? Get answers from The Ritz-Carlton, Dubai International Financial Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A high floor is quietest”
 of 5 bubbles solavino21, 25 Nov 2016 | Read review
“higher floor is better!”
 of 5 bubbles 303willw, 23 Nov 2016 | Read review
“The rooms on high floors facing the Courtyard are very quiet.”
 of 5 bubbles c0ralville, 11 Nov 2016 | Read review
“We were on the 14 th floor. Really quiet.”
 of 5 bubbles Tinyyorkielover, 3 Nov 2016 | Read review
“Tell them to upgrade you for free and not to make their up-sell pitches.”
 of 5 bubbles Brooklyn-Jared, 31 Oct 2016 | Read review
5 of 5
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