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Melia Dubai Hotel

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#95 of 544 Hotels in Dubai
Certificate of Excellence
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1,753 Reviews from our TripAdvisor Community

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There are newer reviews for Melia Dubai Hotel
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Showing 1,178: English reviews
Dhaka
2 reviews
Reviewed 19 October 2016

This was 4th time I stayed in MELIA Dubai. This time the experience was terrible. Every time I had to ask for towel, filling up mini-bar etc etc. I have never seen a hotel of this standard where I had to call people to fill up mini-bar. Shocking !!! Any thing I asked to house keeping they took one hour... More 

Review collected in partnership with this hotel

Helpful?
Thank Mohammad I
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Guest, First of all I would like to thank you for your loyalty towards Melia Dubai. It is with disappointment that we read of your experiencing problems with irregular replenishment of the minibar and towels in your room during your stay with us. We will most certainly make all effort to ensure this does not occur again and highly... More 

Kolkata (Calcutta), India
1 review
Reviewed 19 October 2016

The hotel don't have good food and staff They don't care if you can eat the food or not the don't value guest time just try to convince them to upgrade rooms at extra Charge. The rooms and hotel lobby has a good look

Review collected in partnership with Meliá Hotels International

Helpful?
Thank 443surajj
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Guest, Thank you for staying with us and we appreciate your positive comments about our guest room and lobby ambiance. I took notes of your comments regarding the staff and the food, thank you for letting us know. I had sent private email to discuss which you must have some comments to share more in detail. Sincerely, Saurabh Tiwari... More 

London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016

Melia Dubai is a very smart hotel - smart TV in room and decor top notch - only down points are the vibrating noise of the bar at 2am that can be very noisy and the hotel is quite away from the beach and mall etc - smart place though and great pool on 8th floor

Review collected in partnership with this hotel

Helpful?
1 Thank seanoporno
MeliaDubai, General Manager at Melia Dubai Hotel, responded to this review

Dear Guest, Thank you for staying with us and sharing your valuable feedback. One of our missions is to have contemporary and smart product and I am glad that you enjoyed staying with us. your feedback on the noise has been addressed to the F&B leadership and club managers. Estrellas our roof pool is the jewel of the crown and... More 

Dublin, Ireland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2016

I stayed in this hotel for 6 days with my friend at the first week of October. We stayed in the 7th floor (levelGrand Luxe),we had an early check in at 7a.m in the lounge and we had our breakfast as well.the nice thing about that was that there were free snacks from 12pm to 9 pm.,they serve really good... More 

Helpful?
Thank 23Nada
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Guest, I am delighted to know that you have been overall impressed by quality of our hotel and the level of service we have provided to you during you stay. It gives great pleasure to know that you thoroughly enjoyed the level facilities where we serve mouth watering snakes during the day. We thank you for taking the time... More 

2 reviews
Reviewed 14 October 2016 via mobile

The place Estrellas is amazing, great views of the Dubai skyline. Special thanks to Rithu & Chef Praveen Kumar for making our evening so special. Food was yummy & delicious ,impressed by presentation of food & pannier sizzler palter, special thanks to team culinary . Negative point is service was very poor & lack of knowledge ,it was 12 th... More 

Helpful?
Thank Ranjan K
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Guest, Thank you for visiting Estresllas Skyline Lounge at Melia Dubai. We appreciate your positive comments about the food and the staff. Although, I am very sorry to read of your experiencing problem about the bill and about Wednesday ladies night. The review was forwarded to the outlet Manager who will conduct an investigation, we highly apologies for not... More 

1 review
Reviewed 14 October 2016

I was there in the evening of 12th October with my friends to dine in at the Roof Top Lounge Estrellas. Overall it was nice, the ambiance, the view was good and a very nice happening place to dine in. But the main drawback which me and my friends felt was that its not promising at all. It was a... More 

Helpful?
Thank Yasir A
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Guest, we appreciate your feedback posted on the Website. We take our guests’ comments seriously and discuss them with our employees in detail particularly with heads of the department the comments refer to and we always see if there are things we can do better and way to improve our services. We are very sorry for not meeting your... More 

Frankfurt, Germany
1 review
Reviewed 13 October 2016

We've been to Meliá in Bur Dubai in October and stayed 7 nights. We arrived late in the night and got a very friendly and warm welcome. We got refreshing towels and a welcome drink. Checkin went totally easy and within 10 minutes we were escorted to our room with a view (downtown, Burj Khalifa). We booked half board and... More 

Review collected in partnership with this hotel

Helpful?
Thank Vahap A
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Guest, Creating memories is one of our core values to making a difference and lasting experiences for all our guests, and I was delighted to read your very positive review which clearly reflects it and the exceptional service that my team successfully showcased to you during your stay with us. I would like to thank you for taking the... More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016

I go to Dubai frequently and whenever I go I always stay here. The hotel is beautiful and the rooms are to die for. The cool thing about the rooms is that the TV is molded inside the mirror so I thought that was pretty cool. My favorite meal is the Lamb chops you have to try it. The Spa... More 

Helpful?
Thank Ana A
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Guest, I was delighted to read that you enjoyed your stay with us and were pleased with the hotel facilities and especially our guest room design. We appreciate all your positive comments and we thank you for your loyalty towards Meliá Dubai. It was great to have you as our guests and it will be our honour to greet... More 

Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 October 2016 via mobile

Stayed here for a week and has been great. Upside: Staff are great friendly and very helpful Rooms amazing comfortable large and well appointed Good variety of dinning options Level lounge server Ali was amazing was always there to make sure I didn't want for anything while in the Level Lounge. Book the level rooms great happy hour snacks and... More 

Helpful?
1 Thank mountaintravelguy
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Tripadvisor following your recent stay in Meliá Dubai. I am delighted to learn that your overall stay with us was enjoyable and that you were particularly delighted with the Level facilities and attention from the staff. Meliá Dubai is located in the heart of traditional Bur Dubai,... More 

Doha, Qatar
1 review
Reviewed 11 October 2016

I love Dubai! I will tell my friends to stay at Melia Dubai hotel. Where the customer service is awesome. The spa, the roof top, and welcome greeting on the TV made me feel so SPECIAL! The breakfast was the best!

Review collected in partnership with this hotel

Helpful?
Thank Shirley N
MeliaDubai, Manager at Melia Dubai Hotel, responded to this review

Dear Guest, Thank you very much for your kind review on TripAdvisor. We are delighted to know that you had a memorable stay with us at your first visit of the city. I would like to thank you for your high evaluation of our service and all your comments are appreciated. At Meliá Dubai we strive to provide an excellent... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Meliá Dubai, your ultimate urban escape. The hotel is cutting edge in style which takes inspiration from the world's fashion capital, Milan so expect visually entertaining interiors with contemporary art pieces from all over the world, 164 stunningly decorated rooms & suites and state-of-the-art meeting space and business facilities. Located close to the World Trade Centre, Sheikh Zayed Road, Gold & Spice Souqs, historical Bastakiya, Dubai Museum and Dubai Creek, the hotel is perfectly situated within a short reach to Dubai's main shopping and commercial districts like the iconic Burj Khalifa and only 10 km away from Dubai International Airport. Get the best views of the city whilst indulging on Mediterranean food and cocktails and listening to silky sounds from our resident DJ at Estrellas Skyline Lounge, perched at the rooftop of Meliá Dubai. Explore the exotic dishes from India at Celebrity Chef Sanjeev Kapoor's Signature Restaurant whilst Alfonso Sushi Lounge as well as Azalya Restaurant will cater to your international palate. Head over to YHI Spa to relax your body and mind after a hectic travel or day out. ... more   less 

Additional Information about Melia Dubai Hotel

Address: 23 Kuwait Street | Port Rashid, Al Raffa, Dubai P.O Box 116656, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM491 - RM2,130 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Dubai Hotel 5*
Number of rooms: 164
Reservation Options:
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Hotel Style:
#49 Business Hotel in Dubai
#63 Spa Hotel in Dubai
#73 Family Hotel in Dubai
#79 Romantic Hotel in Dubai
#91 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Melia Dubai Hotel staff and other travellers.
57 questions
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Questions? Get answers from Melia Dubai Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The level is well worth the little extra”
 of 5 bubbles markrich1967, 2 Dec 2016 | Read review
“Melia room”
 of 5 bubbles MargaretK109, 19 Nov 2016 | Read review
“Book a room on the Level floor to enjoy the Lounge access :)”
 of 5 bubbles Bhichuskashur, 2 Nov 2016 | Read review
“Book basic...they will give you a better deal in the low season...”
 of 5 bubbles Si2004, 31 Oct 2016 | Read review
“The level rooms are worth paying extra for.”
 of 5 bubbles Atieno, 31 Oct 2016 | Read review
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