Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Experience a harmonious blend of sophisticated city life and tranquil retreat at The First Collection Business Bay, featuring 437 stylish rooms and suites in the vibrant heart of Dubai’s Business Bay district. Revel in panoramic vistas of Dubai’s skyline and Burj Khalifa, and embrace your urban adventures while enjoying exclusive access to Soluna Restaurants and Beach Club The Palm. Our convenient shuttle bus services ensure a smooth transition from energetic city exploration to peaceful beachside escapades. Savor a stay where retail therapy at nearby Dubai Mall and serene beach vibes coexist in perfect harmony.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The First Collection Business Bay hotel garners praise for its cleanliness and spacious rooms, though it's worth noting that a few guests have encountered late cleaning and noise disturbances. The service here is often lauded for its attentiveness and professionalism, contributing to the hotel's welcoming atmosphere that's further enhanced by lively entertainment offerings.
Its range of amenities, including a luxurious pool and diverse dining options, are popular among travelers, as is the hotel's value. Moreover, its central location is highly appreciated for its convenience to Dubai's iconic attractions.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Affordable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
The was a beautiful hotel . The staff at the front desk were so friendly and helpful. The rooms were spacious and we had a balcony out the front . The beds were Very comfortable and the shower was a good size , not too cramped . The room was serviced everyday and there was fresh water supplied daily , we had tea and coffee making facilities , a fridge in our room. our breakfast was included which was very extensive, so much to choose from , with a coffee machine , egg station, pikelets , fresh fruit , cereals ,sweets ,crossiants , pastries and the list goes on . There is a courtesy bus that takes you to the mall and a nearby beach , not that we had time to visit the beach . . . There was a beautiful pool area . The only complaint for us was when you ordered a drink out in the pool area it took about 20 minutes before they arrived . Happy hour was a bit disappointing as we ordered a drink that was on the happy hour and they said it had run out , with half an hour of happy hour to go . Why couldn’t they make more of that cocktail? We would definitely come back here to stay . Lots of restaurants and eating places in the building
Read more
Date of stay: October 2024Trip type: Travelled as a couple
Room Tip:Don’t visit in the summer too hot
Consider full board , we only had breakfast included
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Moses, General Manager at The First Collection Business Bay
Responded 1 Nov 2024
Dear Tandevil, We're absolutely delighted to read your review! It's wonderful to hear that you enjoyed our hotel's facilities, from the spacious rooms and the extensive breakfast to the convenient courtesy bus and our beautiful pool area. Your kind words about our friendly and helpful front desk staff are truly appreciated. They are a vital part of our team, dedicated to ensuring that our guests have the best possible experience. We regret to hear about the delay you experienced with your drinks at the pool area and the unavailability of the cocktail during happy hour. We appreciate this feedback and will use it as an opportunity to enhance our services. Your satisfaction is important to us, and we're thrilled to know that you intend to return. We look forward to your next visit and the opportunity to exceed your expectations. Kind Regards, Greg Moses Cluster General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I enjoyed my stay at this lovely hotel . The room was spacious 37sqm with charming balcony with seating area to enjoy the fresh air, some sun bathing and the city view. Very comfortable bed , espresso machine and tea station, in room iron, safe and large screen tv. The bathroom is spacious with large shower for two and good amenities. The dining experience and choices are tasty with excellent service . The good breakfast, the steak house on the ground level has live bands and singers. The open air shisha bar and restaurant on the swimming pool side with delightful dishes experiences. The hotel offers also daily lunch and dinner with rich assortments and reasonable prices on the low side. only 75 AED for lunch and 195 for dinner . Recommended . Taxis are available at the hotel 24 h , it took me 20 minutes to get the airports paid only 50 AED. Very convenient location near burj kalifa and Dubai mall (10 mnts drive ) in the heart of downtown area. . special compliments to the excellent house keeping team ,to the very kind and efficient front desk team, To all employees for kind attendance . and to the over all management doing excellent job. The hotel offers exclusive access to Soluna Restaurants and Beach Club on The Palm, for only 100 AED instead of 500 to the general Public. I can fully recommend this hotel. Member of The First Group’s fast-growing portfolio of upscale lifestyle hotels in Dubai.
Read more
Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Moses, General Manager at The First Collection Business Bay
Responded 23 Jan 2024
Dear Jacques, What an amazing review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your awesome feedback. Your comments regarding the hotel location, spacious room, charming balcony, comfortable bed, room and hotel amenities, good breakfast and steakhouse, access to Soluna beach club, and amazing staff are a delight to read. We are happy to see that your experience is reflecting our actions on our efforts toward guests’ satisfaction. We appreciate your recommendation and we do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver memorable experiences to all our guests. Warm regards, Greg Moses Cluster General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
The hotel is located near Business Bay /Dubai Canal and unfortunately suffers from major car traffic problems, although the access route is reasonably clear. Currently, work to upgrade the pedestrian area behind the hotel makes transit to the canal inaccessible. The works are at an advanced stage and will be completed I believe within the first half of 2025. The hotel has a large 25 meter swimming pool which, alas, is only occasionally exposed to the sun due to the exposure to the North and the buildings that surround it.... it is not suitable for sunbathing, but is great for cooling off in summer. Rooms are decent, but lack closed wardrobes. If you are a user of a bidet, know that it is not present (as we Europeans understand it), despite being mentioned in the room description. Breakfast is plentiful in choice, but extremely crowded after 09:30. Get there before that time. The restaurants of the hotel are of good quality, and a package is offered at an attractive price that can be used in the different restaurants of the First group. Courteous and helpful staff and favorable value for money. All in all, it's a good hotel, a bit far from the areas of interest, especially because of the deadly traffic, compensated by the free shuttle and the low cost of Dubai's excellent taxis and the excellent Metro (not very close).
Read more
Automatically translated
Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent a long time researching hotels in Dubai for a 3 day stop over in Dubai on route to Tokyo. We’re a couple in our late 50s and enjoy peace and quiet rather than lively. We wanted somewhere we could relax by a pool and originally were looking at beach resorts but the prices were prohibitive and reviews for lower price bracket ones were not great (beware of loud weekend pool parties if not your thing).
I then came across First Collection Business Bay and read the positive reviews.
What appealed to me was the price, the pool area and that breakfast was included in the price. Another major factor was associated Soluna Beach club which the hotel runs a free shuttle bus to. In the end we never actually made it to the beach club as we were so content around the hotel pool and it is a 25 min transfer to the beach club situated on the Palm but next time we’d go.
The hotel staff was amazing. Everyone was really friendly and helpful. We arrived at 9am and were offered the chance to have breakfast swapping it for having it on last day which suited us perfectly. While we enjoyed our breakfast over looking the pool the lovely man from reception (sadly I don’t have his name) came to find us to tell us our room was ready which was so helpful as we were shattered from an over night flight.
Our room was perfect and they had made swan towel art and left us a little cake as they knew it was our anniversary. I had paid for a premier room with balcony and we were given a very good location over looking the pool.
The pool area was very chilled with plenty of beds (in late October). The music was played at a sensible volume and not intrusive just chilled. We also really appreciated that the pool stayed open till 9pm and it was lovely lying out in the warmth in the dark.
The hotel runs a few shuttles to the beach club and the big Malls near by but local taxis are very reasonable (tip - don’t let doormen try and put you in a private taxi, get a local cream taxi either from front or walk just down road to hail one).
On our last day our flight wasn’t until after midnight so we’re we’re able to enjoy another full day by the pool and a meal in the hotel restaurant before we left so we really made the most of a 2 night stay.
The only downsides were the hum of construction noise but I suspect that happens all over Dubai and I was aware of it before we booked and it really wasn’t too bad. Also the configuration of the buffet breakfast was poorly thought out with everyone trying to pass each other in a narrow space and not every guest showed consideration for others!
All in all we were very happy with our stay and are considering stopping here again on our way back.
NB we’d originally looked at flying non-stop to Tokyo which was going to cost us circa £1,500 each on BA but by splitting our journey in Dubai and flying Emirates we saved £600 a ticket which more than covered an enjoyable break in Dubai.
Read more
Date of stay: October 2023Trip type: Travelled as a couple
Room Tip:Don’t be fooled by distances in Dubai, it takes a long time to get between places but Taxis are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Moses, General Manager at The First Collection Business Bay
Responded 31 Oct 2023
Dear Julia, Let me take this opportunity to thank you for choosing your 2 nights stopover in our hotel and for taking the time to provide us with your awesome feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Your comments regarding the hotel's reasonable price, pool area, Soluna Beach with free shuttle, and amazing staff are a delight to read. We are happy to see that your experience is reflecting our actions on our efforts toward guests’ satisfaction. I also appreciate the candid feedback we receive regarding the construction noise around the hotel and the buffet breakfast narrow space and welcome any opportunity to improve. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver dynamic experiences to all our guests. Warm regards, Greg Moses Cluster General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I absolutely adored my stay at this location the staff are so friendly, accommodating and helpful they always made sure everything was to perfection and to your best interest
The staff were so amazing and sweet, i want to especially mention Shadia, Vinu, Goreti, Harrison and Ikrame they always would put a smile to your face throughout the day and make you feel so welcomed and at home.
If you’re planning to book this place don’t hesitate, i will most definitely come back here everytime as i thoroughly loved every minute.
Thank you so much.
Read more
Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Moses, General Manager at The First Collection Business Bay
Responded 31 Jul 2024
Dear U1498XQfatimah, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay and found our staff to be friendly and accommodating. We'll make sure to pass along your kind words to Shadia, Vinu, Goreti, Harrison, and Ikrame—they’ll be delighted to know they made such a positive impact on your experience. We’re looking forward to welcoming you back and ensuring every stay is as memorable as the last. Safe travels until then! Warm regards, Greg Moses Cluster General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family had a fantastic experience staying at the first collection business bay. All the staff were very friendly, especially Dilip who was fantastic with housekeeping, always making sure that our rooms were clean and asked if we needed anything. I would definitely recommend staying at this hotel.
Read more
Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Breakfast is 6:30 till 10:30 so make sure to be awake by then.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Moses, General Manager at The First Collection Business Bay
Responded 5 days ago
Dear Sameer A, It is heartening to hear about your fantastic experience at The First Collection Business Bay. We are thrilled that our dedicated staff, particularly Dilip, were able to contribute positively to your stay. Dilip's commitment to cleanliness and service is a perfect representation of our philosophy here at our hotel. Your kind words and recommendation truly mean a lot to us. We look forward to welcoming you and your family back for another memorable stay. Kind Regards, Greg Moses Cluster General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Md Emad uddin he is very diligent, punctual and very careful, attentive, every time he tried to help me with everything, he quickly brought me water and the strictly necessary, helped me with the luggage, cleaned very quickly. he deserves a better place in the hotel. he has a good experience
Read more
Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Moses, General Manager at The First Collection Business Bay
Responded 18 Jun 2024
Dear 256danuts, Thank you for your awesome review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Your comments regarding the hotel's good price, food, services and staff are a delight to read. We are happy to see that your experience is reflecting our actions on our efforts toward guests’ satisfaction. I will share your kind words with Emad Uddin, from the housekeeping team for his excellent service. We do hope that we will be able to welcome you back soon. Warm regards, Greg Moses Cluster General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
During our stay, we initially booked a standard room, which was lovely. However, we decided to take advantage of the upgrade offer to a suite and it was absolutely worth it. The suite featured a spacious bedroom, a luxurious bathroom, a separate toilet, and a comfortable living room with a large balcony. We appreciated the convenience of being able to connect our phones to both TVs using Chromecast to enjoy Netflix and listen to music.
The breakfast offered a wide variety of choices, and the quality of the food and drinks was definitely worth the price. We also found the hotel taxis to be readily available, but we preferred using the services of a courteous and reliable gentleman named Qasid Hussain. If he wasn't available, he always made sure that we were taken care of by someone else.
While exploring the area, we noticed local taxis, and we found that the yellow and black taxis with meters were a cost-effective option. Although they were more affordable than hotel taxis, they didn't quite match the level of service provided by the hotel.
We also had a positive experience at the spa and found it convenient to have amenities such as a barber shop, a small mini-market, and a pharmacy within a short walking distance.
Read more
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Moses, General Manager at The First Collection Business Bay
Responded 7 Oct 2024
Dear Jake, Thank you for your amazing review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is precious to us as we strive to consistently exceed guest expectations in every way. Your comments regarding the hotel suite's great facilities, good quality food, and variety of choices in the breakfast, convenient facilities around the hotel, and the accommodating staff are a delight to read. We are happy to see that your experience is reflecting our actions on our efforts toward guests’ satisfaction. I will share your wonderful words with Qasid Hussain for his great service. We hope to welcome you back soon. Every member of our team will do their utmost to deliver dynamic experiences to all our guests. Warm regards, Greg Moses Cluster General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is simply pitiful. A hotel that claims to be big but is in no way big. In terms of infrastructure, the swimming pool is in the shade at all times of the day. The maximum length of this one is 1.30m so for swimming, forget it. Tiles are missing in certain areas of the swimming pool. If you dare to stay and enjoy the swimming pool late, it is better not to stay out of the water to avoid being devoured by mosquitoes. In terms of the rooms, amateurism is still at its peak, impossible to lock the bathroom door, no dryer socket in the bathroom, the air conditioning smells of moldy dust, the sofa in the suite: cleanliness more than doubtful, ditto for carpets. What can we say about breakfast? This is the 4th time I have come to Dubai in 5 star hotels. This one doesn't even deserve 4 stars, the breakfast is catastrophic, lack of diversity, too many people in the room and difficult to find a place, the tables are not cleared, no variety, the juices are not fresh, they are juices purchased in supermarkets. The pastries are not good, the coffee machines are always crowded with people and there is often a lack of either coffee or milk. Beyond that the staff is not compassionate, we had to pay for a suite because there are 3 of us and given the size of the rooms it was impossible for 3 to stay (although on the site a premier room was suitable) this was not the case, no storage and small room. Lack of flexibility on the part of the staff who charged us for the night of the suite even though we were installed at 5 a.m. and they were able to make us wait another 1 hour for our luggage. They are amateurs. The cleaning of the room is neither done nor to be done really this hotel is to be avoided absolutely!!!!!!!
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:N’y allez pas vraiment, il y a plein d’autres hôtel à Dubaï bcp plus qualitatifs que celui ci...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EXCELLENT SERVICE. People is so nice and polite. Thanks a lot to Mr. Ajmal and the rest of the stuff! The hotel is very nice, clean and luxury. They took our luggage directly to the room and when we wanted to change for a new room they immediately responded without any doubt. Highly recommended to everyone
Read more
Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Moses, General Manager at The First Collection Business Bay
Responded 19 Dec 2023
Dear Giorgos G, Thank you for the wonderful feedback you have given us, and we are happy that you enjoyed our facilities and services, I will share your wonderful words with Ajmal and I am glad that he was able to delight you with his excellent service. We appreciate your recommendation, and we look forward to welcoming you back to Dubai and of course to The First Collection Business Bay. Warm regards, Greg Moses Cluster General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Dubai area.
PRICE RANGE
RM 525 - RM 1,142 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
437
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
THE FIRST COLLECTION BUSINESS BAY (R̶M̶ ̶1̶,̶2̶1̶3̶) RM 871: UPDATED 2025 Hotel Reviews, Price Comparison and 568 Photos (Dubai, United Arab Emirates) - Tripadvisor
Frequently Asked Questions about The First Collection Business Bay
Which popular attractions are close to The First Collection Business Bay?
Nearby attractions include Arrow Sisters Temple (0.4 km).