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Al Ghurair Rayhaan Dubai

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#64 of 545 Hotels in Dubai
Certificate of Excellence
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923 Reviews from our TripAdvisor Community

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Showing 687: English reviews
Kuwait City, Kuwait
Reviewed 4 days ago NEWvia mobile

Al Ghurair Rayhaan by Rotana Hotel in Deira is just a few minutes away from Dubai International Airport. It offers spacious rooms and complimentary breakfast. The hotel is also linked to a shopping mall named Al Ghurair Centre.

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Helpful?
Thank cristinalacsamana
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Ms. Cristina, Thank you for sharing a comment following your stay in the Al Ghurair Rayhaan by Rotana. We appreciate receiving the same. Looking forward to your next visit in the hotel. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Rayhaan by Rotana

Najaf, Iraq
Reviewed 4 days ago NEW

I would like to express my excellent impression about your fabulous hotel.Everything was excellent from the first moment i checked in until the last moment before i checked out.Hotel staff were friendly,intelligent ,helpful and excellent.Again i suggest to allow guests in the hotel room.Definitely i will be staying in this hotel during my next visits to Dubai,as i am coming...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank fouada421
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Greetings from Al Ghurair Arjaan and Rayhaan by Rotana Dubai. We appreciate receiving your positive feedback our hotel and our colleagues. We do take pride in catering to our guests' needs the best way we can. Knowing that we have well delivered the best of our services to our guests, would certainly paid-off our efforts. We hope...

Halesowen, United Kingdom
Reviewed 5 days ago NEWvia mobile

This is a good quality hotel with good facilities and on the package we booked with Expedia it was very good value for money. There are 2 pools with sun beds, one of which gets sun all day. Be aware that this hotel is like many hotels in Dubai alcohol free - but this is not easily identified. The hotel...

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Helpful?
Thank Von1956
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for taking the time to write such a detailed review. We are happy for the positive feedback you have left but we are concern on the unpleasant experiences you had met in the salon. Please accept our sincere apology about the same. Thank you for bringing the matter to our attention and we will pursue...

Limassol, Cyprus
Reviewed 5 days ago NEW

I stayed with a group of friends for 8 nights in the month of January 2017, we had booked 3 rooms on the same floor, the disappointing factors of the hotel are: A) HOUSEKEEPING - The housekeeping has no idea what it means that people are sleeping at 8am in the morning and they have no idea that they are...

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Helpful?
Thank barbara062013
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Ms. Barbara, Greetings from Al Ghurair Arjaan and Rayhaan by Rotana Dubai. We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to all concerned departments for...

Tehran, Iran
Reviewed 5 days ago NEW

Except checking in other services were quit good. Rooms are big and clean. Complementary coffee sachets were too hard to open so I just forgot it. Minibar also wasn't that interesting to me. Staffs are very friendly & helpful

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Ideen Z
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for your comment. We appreciate your kind feedback regarding our spacious room and our accommodating colleagues. However, we have noted some points of yours to check for actions required. Looking forward to welcoming you back soon. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Rayhaan by Rotana

Nld
Reviewed 6 days ago NEW

Great hotel, with a excellent spa ! We enjoyed our stay. Also there was a great mall by the hotel so we could shop And have lovely meals ! Very Nice Personal working in the hotel And a lovely breakfest.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Martijn R
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Mr. Martijn, Thank you for your positive feedback about our hotel. We are happy learning that you had enjoyed your stay with us. Thank you for appreciating our services and for loving our breakfast offerings. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! With best regards, Timur...

Doha
Reviewed 6 days ago NEW

Location is very good, most employees are very friendly, except the duty manager last 16th Jan, my friends surprised me for my bday but they were not allowed to go in even just for 30minutes. I have explained that they will just go inside to eat but still not allowed to go in because they said that me and a...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank marycJ1584WB
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Ms. Mary, Thank you for sharing a candid feedback during your stay with us. Please accept our apologies if we were not able to deliver and meet your expectations. We would like to ask your kind understanding as there are some rules in the hotel that we need to follow. However, we appreciate your compliments regarding our location and...

Stockholm, Sweden
Reviewed 1 week ago NEW

A very good and nice hotel and it is connected with a shopping mall which is very convenient for shopping and buying some other stuff from the supermarket CarreFour. The staff were also very helpful. We 2 adults and 2 kids booked a room having 1 king-size bed, but no sofa bed, then the reception immediately requested the room services...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Swim m
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Mr. Swim, Greetings from Al Ghurair Arjaan and Rayhaan by Rotana Dubai. Thank you so much for posting a positive review following your recent visit with Al Ghurair Rotana Dubai. We greatly appreciate your compliments regarding our location's accessibility, our colleagues sensitivity to guests' needs, spacious bathroom and the structure of our lobby. Once again, thank you. Looking forward...

Modena, Italy
Reviewed 1 week ago

Holiday beautiful and relaxing, SUPER HOTEL, beautiful sea, beautiful parks for my son, .INTERESTING CITY. all VERY GOOD.We had so much fun being in the sun and warm in winter is' nice. Dubai is also interesting for shopping.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank nemo2001by
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for giving us a perfect rating. We are glad to know that you had so much fun during your stay. Thank you for appreciating our hotel's serenity and calm environment. Looking forward to your comeback in Dubai and stay with us again in Al Ghurair Rayhaan by Rotana. With best regards, Timur Ilgaz General Manager...

Tehran
Reviewed 1 week ago

We were in AL Ghurair Rayhaan for 3 nights and we enjoy this hotel ,rooms were clean and room size was OK just size of refrigerator was so small and even not possible to keep 2 bottle of water on that because this tiny fridge was full ;breakfast verity was acceptable,room service and behavior of hotel personals are excellent especially...

Review collected in partnership with Rotana Hotels
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Helpful?
1Thank Nasim M
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Mr. Nasim, Greetings from Al Ghurair Arjaan and Rayhaan by Rotana Dubai. We are very pleased to know that you had enjoyed your stay with us. Thank you for your compliments regarding the accommodating behavior and service-oriented colleagues of ours. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether you're a tourist or travelling on business, Al Ghurair Rayhaan by Rotana is a great choice when staying in Dubai. Linked to Al Ghurair Centre, a top shopping destination and home to a wide range of restaurants featuring multi cultural cuisines, this 5 star hotel is the perfect place to enjoy some of the city's attractions such us the Gold Souk, Spice Souk , Dubai Heritage Village and Dubai Creek. Nestled in the heart of Dubai, it is well connected to all the city's business and top tourist destinations through the Dubai Metro rail network. It is a walking distance from the Union Metro station (central hub to all metro stations). It is 4 metro stations away from the Dubai International Airport Terminal 1, 3 metro stations away from Dubai World Trade Centre, and 3 metro stations from the Health Care City. One of the largest complex in Dubai, it offers 428 luxurious rooms and suites, as well as the Club Rotana Lounge on the 18th floor which provides an array of additional benefits to club guests. Our state-of-the-art conference and banqueting services provide a fine venue for meetings, events and celebrations. The best choice for a family oriented hotel destination in Dubai, it offers a selection of top-class facilities catering to all needs. Zen, one of best spa in Dubai is located on the 5th floor of the hotel, ready to revive and rejuvenate your body and soul. Children can enjoy one of the largest indoor amusement centres of Al Ghurair Centre. The whole family can watch latest movies from the largest and most visited chain of theatres in the Middle East. A shuttle service is available to experience the finest beaches in the city. It is within reach of the Dubai Creek Golf & Yacht Club. International supermarkets are accessible to the hotel. Banks and foreign exchange facilities are within reach. A nearby mosque is available for prayer and worship. Truly, the splendor of the hotel is decked with pristine services and alluring comforts which is a Rotana trade mark. ... more   less 

Additional Information about Al Ghurair Rayhaan Dubai

Address: Omar Bin Al Khattab Road, 19, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM507 - RM1,370 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Ghurair Rayhaan Dubai 5*
Number of rooms: 428
Reservation Options:
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Hotel Style:
#34 Business Hotel in Dubai
#34 Family Hotel in Dubai
#45 Romantic Hotel in Dubai
#61 Luxury Hotel in Dubai
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on the 18th floor with panoramic views of Dubai”
 of 5 bubbles ShabeerI, 31 Dec 2016 | Read review
“Ask for internet in your room.”
 of 5 bubbles wasapninworld, 21 Dec 2016 | Read review
“For families should stay at next door property called Arjaan.”
 of 5 bubbles Javaidfarooq, 20 Dec 2016 | Read review
“Higher up, the better the view”
 of 5 bubbles 732katherines, 11 Dec 2016 | Read review
“Go high and upgrade to a suite if you can”
 of 5 bubbles TonyM319, 10 Dec 2016 | Read review
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