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Rixos The Palm Hotel & Suites Hotel

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East Crescent Plog40 Palm Jumeirah, Dubai 18652 United Arab Emirates
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Traveller (8408)
Room & Suite (1072)
Dining (931)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 03/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Rixos The Palm Hotel & Suites Hotel
Updated 03/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 897 hotels in Dubai
Location
Cleanliness
Service
Value
Situated on the tip of Palm Jumeirah’s east crescent, Rixos The Palm Dubai is Dubai’s only Ultra All-Inclusive beach resort. The resort boasts the city’s most spectacular location offering panoramic views of the azure waters of the Arabian Gulf, Dubai's iconic skyscrapers, the glittering skyline of Dubai Marina and the remarkable lagoons and architecture of Palm Jumeirah itself. Decorated in sophisticated shades of cream and gold, accented with dark wooden furniture and parquet flooring, the resort features 316 rooms and suites that provide a wealth of comfort and luxury.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Special diet menus
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English, French, Russian, Arabic and 4 more

Location

Full view
39Car recommended
Grade: 39 out of 100
21Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
East Crescent Plog40 Palm Jumeirah, Dubai 18652 United Arab Emirates
Name/address in local language
Getting there
Dubai Airport26 kmSee all flights
Dubai World Central - Al Maktoum International Airport23 kmSee all flights
See all nearby hotels
8044Reviews1052Q+A100Room tips
Traveller rating
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Most Recent
Dan L wrote a review 2 Jul
1 contribution
One of my favourite holiday experiences ever because of the highlight barber at the highlight bar…. From simple cocktails to exotic amazing beverages. Fantastic service and has turned into a great friend!
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Date of stay: July 2022Trip type: Travelled with family
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Response from RixosThePalm Dubai, Guest Services / Front Office at Rixos The Palm Hotel & Suites Hotel
Responded 4 days ago
Dear danlU8554PO, Thank you for choosing Rixos The palm Dubai Hotel& Suites and for your valuable feedback! It is a big pleasure for our team to receive your beautiful comment. We are glad to know that you had a great time with us and enjoyed all the hotel facilities and staff hospitality. The entire Rixos team is looking forward to welcome you back again to Rixos The palm Dubai Hotel& Suites! Wish you a beautiful day, Guest Relations Department
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Sameer A wrote a review 1 Jul
1 contribution
Great service from Madhu all round. Always proving a top level service which ever location he is working in. This is great customer service which was great at rixos as all staff were very friendly and helpful at all times and Madhu excels in that field
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Date of stay: July 2022Trip type: Travelled with family
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Response from RixosThePalm Dubai, Guest Services / Front Office at Rixos The Palm Hotel & Suites Hotel
Responded 4 days ago
Dear 92sameera, Greetings from Rixos The Palm, Dubai! Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that you have enjoyed your stay in our resort during holidays and had a nice time in Rixos the Palm Dubai Hotel& Suites. Especially, thank you for mentioning our colleague Madhu from Housekeeping department who made your stay even more memorable. We will be happy to see you soon at Rixos The palm Dubai Hotel& Suites! Best Regards, Guest Relations Department
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Oleg V wrote a review Jun 2022
2 contributions1 helpful vote
We chose this hotel for the second time again and were very satisfied! This is an example of what a hotel should be. There were no any problems with accommodation. The staff is always very courteous and attentive)) All the restaurants are just gorgeous, the food is very tasty, even ready to cook something that is not on the menu or in the buffet! Of course, by the end of June it was a hot, but the hotel solved this with cooled pools and refreshing cool drinks. Many thanks to Mr. Usman)) 🤩He made a wonderful program for us, arranged a magnificent room for us and a gorgeous evening on my birthday! 🎉🎉🎉 We will definitely come back there))
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Date of stay: July 2022Trip type: Travelled as a couple
1 Helpful vote
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Response from RixosThePalm Dubai, Guest Services / Front Office at Rixos The Palm Hotel & Suites Hotel
Responded 4 days ago
Dear Oleg V, Greetings from Rixos The Palm, Dubai! Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that you have enjoyed your stay in our resort during holidays and had a nice time in Rixos the Palm Dubai Hotel& Suites. Especially, thank you for mentioning our colleague Usman who made your stay even more memorable. We will be happy to see you soon at Rixos The palm Dubai Hotel& Suites! Best Regards, Guest Relations Department
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K22 wrote a review Jun 2022
57 contributions36 helpful votes
+1
Gorgeous hotel. Spotlessly clean. Food quality excellent in all restaurants, deserts were delicious. Branded drinks. Only recommendation would be for ice cream to be made available in the main buffet restaurant. Staff pleasant and always on hand to help. Hotel shuttle bus to Atlantis and one of the local malls were very good, although additional timings for the mall during the evening would make this service even better. Special mention and big thank you to - Perera, for always doing an excellent job cleaning our room Saban and Nelson at the pool bar, these pair work relentlessly in the heat Javed at guest relations, who was so kind, helpful and thoughtful. Took the time to remember our names and always ask if we needed anything. We will certainly return to this hotel in the future.
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Date of stay: June 2022Trip type: Travelled with family
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Response from RixosThePalm Dubai, Guest Services / Front Office at Rixos The Palm Hotel & Suites Hotel
Responded 4 days ago
Dear Krystal22, Thank you for choosing Rixos The palm Dubai Hotel& Suites and for your valuable feedback! It is a big pleasure for our team to receive your beautiful comment. We are glad to know that you had a great time with us. Especially, thank you for mentioning our colleagues who made your stay so special. The entire Rixos team is looking forward to welcome you back again to Rixos The palm Dubai Hotel& Suites! Wish you a beautiful day, Guest Relations Department
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salsa42girl wrote a review Jun 2022
manchester41 contributions38 helpful votes
Here at the moment and the heat is intense nothing the staff can do about this but they are all amazing especially Ozge she is brilliant there for your every need made our stay really special thank you Ozge xx
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from RixosThePalm Dubai, Guest Services / Front Office at Rixos The Palm Hotel & Suites Hotel
Responded 4 days ago
Dear salsa42girl, Thank you for choosing Rixos The palm Dubai Hotel& Suites and for you feedback! It is a big pleasure for our team to receive your valuable comment. We are glad to know that you are pleased with all our services and facilities. Especially, thank you for mentioning our colleague Ozge who is making your stay special. Wish you a beautiful day, Guest Relations Department
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Jill H wrote a review Jun 2022
Manchester, United Kingdom5 contributions2 helpful votes
Another amazing holiday at the Rixos. Special shout out to Manu in the turquoise restaurant who provided a service second to none… and to Javis for being brilliant. …..We have been to Dubai many times and stayed at lots of other fabulous hotels on the Palm but this hotel is by far our favourite. 🇦🇪😍
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Date of stay: June 2022Trip type: Travelled with family
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Response from RixosThePalm Dubai, Guest Services / Front Office at Rixos The Palm Hotel & Suites Hotel
Responded 6 days ago
Dear Jill H, Greetings from Rixos The Palm, Dubai! Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that you have enjoyed your stay in our resort during holidays and had a nice time in Rixos the Palm Dubai Hotel& Suites. Especially, thank you for mentioning our colleague Manu from Turquoise restaurant who made your stay even more memorable. We will be happy to see you soon at Rixos The palm Dubai Hotel& Suites! Best Regards, Guest Relations Department
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zraykov wrote a review Jun 2022
Very nice and helpfull personell. Food was good but a bit monotonous. The children pool area was in restructuring The beach and pols are wonderful with a wonderful view. It is a pity that there is no water transport to the Marina and downtown. Great place to spend your vacation
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled with family
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Response from RixosThePalm Dubai, Guest Services / Front Office at Rixos The Palm Hotel & Suites Hotel
Responded 6 days ago
Dear zraykov, Greetings from Rixos The Palm, Dubai! Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that you have enjoyed all staff hospitality during your holidays. We appreciate your remarks about the availability of transport to Dubai Marina and downtown, your opinion is very important for us, it is a contribution to our further improvements. We will be happy to welcome you back in our hotel soon! Have a beautiful day, Guest Relations Department
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Steve wrote a review Jun 2022
Seaford, United Kingdom17 contributions23 helpful votes
What an amazing hotel , first up a big thank you to all the staff for the exceptional work they put in running the resort you all deserve a pat on the back! The Hotel is spotlessly kept spotlessly clean although sadly for everyone’s safety you are currently expected to wear a face mask when inside all buildings, this is the same currently throughout the Emirates but you soon adjust to it . The food is a major plus of the Rixos , the Buffet has an amazing choice of food from Breakfast through Lunch into the Evening you are spoilt for choice , you can also eat at three A La Carte restaurants which must be booked before or when you arrive with guest relations , our personal favourite was the Italian the food was simply delicious , a big thank you to Suraj,Raees and Sajjad for looking after us so well. With regards to Mens attire in the restaurants Smart shorts are allowed thankfully in the heat . We are already planning a return trip , so please don’t hesitate just book this lovely resort you won’t regret it !
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Date of stay: June 2022Trip type: Travelled with friends
1 Helpful vote
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Response from RixosThePalm Dubai, Guest Services / Front Office at Rixos The Palm Hotel & Suites Hotel
Responded 6 days ago
Dear strongside15, Greetings from Rixos The Palm, Dubai! Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that you have enjoyed your stay in our resort during holidays and had a nice time in Rixos the Palm Dubai Hotel& Suites. Especially, thank you for mentioning our colleagues who made your stay special. We will be happy to see you soon at Rixos The palm Dubai Hotel& Suites! Best Regards, Guest Relations Department
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CharlieM wrote a review Jun 2022
Rochdale, United Kingdom1 contribution2 helpful votes
+1
This hotel is absolutely fantastic! All the staff are so friendly and couldn’t do enough for myself and my partner who is disabled, they went above and beyond. From the second we arrived and till we left to go home we were treated with such friendliness by each and every member of staff that we got to meet, they are all so hard working but always smiling , they are a credit to this hotel! We would like to thank the staff members who really stood out for us and made our holiday the best one we’ve ever had - Mufasil our room attendant- thankyou for the beautiful towel art and for keeping our room spotless, Mangil our pool attendant, thankyou for helping us everyday to get our desired spot near the steps at the pool and for bringing my partner the big chair , pool lifeguard for being so attentive and helping my partner in and out of the pool each time he went in, Sabar our pool waiter for keeping us hydrated in the heat , Marilyn our evening barman for beautiful cocktails and for trying to keep us cool in the heat, Pradeep our mini bar man for topping our mini bar up with what we wanted, Yavuz, Osman, Osame and Gulzhamad in the Toro Loco restaurant for being so quirky and making us laugh, same in L’Olivio Italian restaurant- Suray, Rajan, Sajjad, Joel, (sorry if left anyone out there as couldn’t pronounce your name lol but you know who you are :), and last but not least our two friends the concierge staff for our friendly chats each day and Javed you are hilarious and made us laugh till our sides hurt :) The hotel is spotlessly clean, spacious and has such a wonderful, friendly vibe. I have never gone back to the same hotel but we are definitely going back to Rixos The Palm! See you soon Rixos ! :)
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Disability friendly hotel - huge disabled toilets, ramps, very spacious, all staff extremely helpful
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2 Helpful votes
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Response from RixosThePalm Dubai, Guest Services / Front Office at Rixos The Palm Hotel & Suites Hotel
Responded 6 days ago
Dear thesofa, Thank you for choosing Rixos The palm Dubai Hotel& Suites and for your valuable feedback! It is a big pleasure for our team to receive your beautiful comment. We are glad to know that you had a great time with us. Especially, thank you for mentioning our colleagues who made your stay even more memorable. The entire Rixos team is looking forward to welcome you back again to Rixos The palm Dubai Hotel& Suites! Wish you a beautiful day, Guest Relations Department
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Kieran D wrote a review Jun 2022
Solihull, United Kingdom48 contributions53 helpful votes
Had a great 3 night stay here, it’s a huge hotel but the service is amazing and the ultra all inclusive package is absolutely worth it. There are 3 swimming pools, the main one is big and pretty loud with a European vibe - if you prefer something quieter there is a very good adults only pool close by and another quieter family pool to choose from. It’s great having the beach so close too. The choice of restaurants is superb and both a la carte and buffet options are absolutely faultless. The drinking options are great too, excellent cocktails. The hotel offered free tickets and run a shuttle bus to Aquaventure at The Atlantis which is definitely a must! Dubai is expensive so going ultra all inclusive is a no brainer and all staff do everything to make sure you have the best time! There is no scrimping or cutting corners at all. I’m not sure if I’d return to Dubai again, but if I did I wouldn’t hesitate to stay at the Rixos again.
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from RixosThePalm Dubai, Guest Services / Front Office at Rixos The Palm Hotel & Suites Hotel
Responded 1 week ago
Dear 940kierand, Thank you for choosing Rixos The palm Dubai Hotel& Suites and for your valuable feedback! It is a big pleasure for our team to receive your beautiful comment. We are glad to know that you had a great time with us and enjoyed all the hotel facilities and staff hospitality. The entire Rixos team is looking forward to welcome you back again to Rixos The palm Dubai Hotel& Suites! Wish you a beautiful day, Guest Relations Department
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PRICE RANGE
US$453 - US$984 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
316
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Frequently Asked Questions about Rixos The Palm Hotel & Suites Hotel
Which popular attractions are close to Rixos The Palm Hotel & Suites Hotel?
Nearby attractions include NU AIR Shisha Lounge (0.04 km).
What are some of the property amenities at Rixos The Palm Hotel & Suites Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Rixos The Palm Hotel & Suites Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rixos The Palm Hotel & Suites Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Rixos The Palm Hotel & Suites Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Rixos The Palm Hotel & Suites Hotel?
Conveniently located restaurants include Mekong, Revo Cafe, and Luchador.
Are there opportunities to exercise at Rixos The Palm Hotel & Suites Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Rixos The Palm Hotel & Suites Hotel have an airport shuttle?
Yes, Rixos The Palm Hotel & Suites Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Rixos The Palm Hotel & Suites Hotel have airport transportation?
Yes, Rixos The Palm Hotel & Suites Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rixos The Palm Hotel & Suites Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Rixos The Palm Hotel & Suites Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.