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Very good hotel,perfect location close to expo Centre and subway only 5 minutes away,breakfast is very good,rooms are clean shuttle service to major mall staff is very friendly and welcoming especially Thanks to Abdul concierge and kc reception lady .
Great service , friendly crew especially lea ,rachelle and michael we had a very good breakfast and enjoy exploring dubai
Hopingwe will be back as soon , and recommend to my friends ,
Thanks also to for the assistance of mr. Karthik
Very good customer service with help from the staff. Great delivery and help from Michael also. It is very easy to get help with access to the centre. There is a wide selection of food available. Access to pool as well.
We experienced very prompt service in all departments. Housekeeping attended to all our needs in a timely manner. Food selection was ample. May I suggest an expansion of the " oriental" section of the buffet. Our staff hostess at the breakfast buffet, Katleen was very...More
Had a pleasant stay. Rooms were nice & pleasant & clean. House keeping were nice, alert & very pleasant as well. Fast wifi connection too. Service was good. I must say the breakfast buffet was the most swell experience. There is this Filipina hostess named...More
Response from mustafa011 | Reviewed this property |
Salam Sajida A,
It is nice that your paying extra attention to your booking. A booking confirmation with Adrian or Adnaan is all that is needed, you can use your confirmation number that you have at check-in. Some people... More
Salam Sajida A,
It is nice that your paying extra attention to your booking. A booking confirmation with Adrian or Adnaan is all that is needed, you can use your confirmation number that you have at check-in. Some people use their nicknames and in most cases it’s fine.
Staff are very friendly and accommodating, and will work with you. There is other information they can use to verify your booking. Having a copy of your online booking helps. At worst a marriage certificate may help you, but I’m sure it won’t be needed.
Tens of thousands of hotels get booked everyday by locals and foreigners most everywhere and name changes are typically not a big a deal. Hotels are not high security such as an airport where an difference in your name might be an issue.
Hope it helps safe travels!