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Sheraton Dubai Creek Hotel & Towers

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Sheraton Dubai Creek Hotel & Towers
Sheraton Dubai Creek Hotel & Towers
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1,681 Reviews from our TripAdvisor Community

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Showing 1,348: English reviews
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

U stayed here for the second time after being told the hotel was renovated, the last time I stayed here, the hotel was indeed old. My check in was poor despite the fact the I booked a club room. I was about 30-45 minutes before the 3pm check in time. But the front office staff (all oriental) had difficulty checking...

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Helpful?
Thank Rashidkamis
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Rashidkamis, Thank you very much for sharing your review regarding your most recent experience at our property. We highly appreciate receiving your review which we have well noted as they are very clear indicators for improvement. Furthermore, we highly hope that this experience will not mar your expectations with the hotel. You may contact us directly to ensure that...

Whaley Bridge, United Kingdom
Reviewed 3 days ago NEWvia mobile

Really great location, staff very helpful, always wanting you to enjoy your stay. Super view at night over the Creek from Italian restaurant. Short walk to metro for shopping malls. Rooms really nice and very comfy bed. 10th floor room we had was very quiet.😀

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Helpful?
Thank peakdistricttravel
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear peakdistricttravel, Thank you very much for the 5-seal rating and for your compliment on your recent experience here at Sheraton Dubai Creek Hotel & Towers! We are happy to learn that you have enjoyed your stay with us and that we have highly met your expectations. We are very much looking forward to welcoming you back the next time...

Emirate of Dubai, United Arab Emirates
Reviewed 3 days ago NEW

Stayed here once for 1 night, very comfortable and cleaned room.Front desk and room service staffs are very polite and professional. I have been knowing this place because of its Japanese restaurant called creekside, best dining place and one of my favourite destination in town. Its quality of food, excellent service and caring team(anil,himashu,remelyn),pricing everything is super. Other restaurants like...

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Helpful?
Thank Daniel M
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Daniel M, Thank you very much for sharing your experience during your stay here at the Sheraton Dubai Creek Hotel and Towers! We are very happy to learn how you have enjoyed your stay with us and that the comfortable rooms, the utmost hospitality of our team members and the Food and Beverage offerings in the Japanese Creekside restaurant...

Norway
Reviewed 4 days ago NEWvia mobile

Nice big room, good service and fantastic view over the Creek from 11th floor. Good location for exploring the old parts of Dubai. Good restaurants and the lounge was an oasis. Will definitely stay there again.

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Helpful?
Thank TravellingBHB
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear TravellingBHB, Thank you very much for choosing to stay here at Sheraton Dubai Creek Hotel & Towers! We are very delighted to know that you have enjoyed your overall stay with us and we look forward to welcoming you back soon! Sincerely, Stephan VA, General Manager

A TripAdvisor Member
1 review
Reviewed 4 days ago NEWvia mobile

The hotel is really nice the location great room setup and design super I had lovely view from the room over the creek and dubai skyline. The check in process was so fast the employee in front desk was so helpful ( Louis) and I felt so welcomed and as I am a super client for them. I forget my...

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Helpful?
Thank A TripAdvisor Member
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Valued Guest, Thank you very much for your review on your most recent experience at our property. We are glad to learn that you have enjoyed your stay and that you are happy with the utmost hospitality shown by our team members most especially Louis and Mina. We take pride of our associates who ensure that all the guests...

Sehnde, Germany
Reviewed 6 days ago NEW

Very friendly and professional stuff everywhere. I have absolutely no complaints. The Sheraton is close to the airport and there is the possibility for a short walk at the creek. Nice to have the Chelsea Bar where you can watch premier leaque of course.

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Helpful?
Thank ito25
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear ito25, Thank you very much for your rating and review on TripAdvisor regarding your experience at our property. We are delighted to know that you have enjoyed your stay with us and that you are happy with the hotel's proximity to the airport, offerings at The Chelsea Arms and that our friendly and professional associates have taken good care...

Seattle, Washington
Reviewed 1 week ago

The Dubai Creek hotel is a great choice if you want to be near the old souks, and it is close to the airport. We thoroughly enjoyed the hotel. After a long day of walking we came back thirsty and hungry. Sheraton employee Thida Soe spotted us, asked us what we wanted and from then on, she totally spoiled us...

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Helpful?
Thank steveautio
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear steveautio, Thank you very much for taking the time to write and share your review on your most recent stay with us! We are pleased to learn that you have enjoyed your stay with us and you are happy with the hotel's location, proximity to the airport and the old Souks. Furthermore, we are happy that our team members...

Southend-on-Sea, United Kingdom
Reviewed 2 weeks ago

On the creek with the old Deira town all around on either side of the Creek, a lovely location at a value price with good facilities of z good standard. 25 minutes taxi ride from downtown Dubai, not the obvious choice but great location for Deira and just a bus boat ride across the Creek.

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Helpful?
Thank Mike B
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Mike B, Thank you very much for your review on your recent stay at our property! We are pleased to know that you enjoyed the hotel's location by the old Dubai and historical Dubai Creek. We look forward to welcoming you back very soon! Warm regards, Stephan VA, General Manager

Lake District, United Kingdom
Reviewed 2 weeks ago

I have stayed at this hotel last year and determined to stay there again as a result of my previous experience. Not only did it meet the standards I had previously enjoyed, but this time they exceeded all expectations. The hotel is conveniently located for both business and pleasure. What makes this hotel exceptional is its staff all of whom...

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Helpful?
1Thank grayh105
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear grayh105, Thank you very much for staying again with us! It is wonderful to read such a nice comment. We are pleased to learn that you have enjoyed your stay with us once more. We will certainly share your compliments with our team. We look forward to welcoming you back on your next trip to Dubai. Sincerely, Stephan VA,...

Reviewed 2 weeks ago

At first I would like to thank everyone, without exception, and I especially thank to : Mrs. JOCELYN G. TORNO MR. MAHER HKIRI Mr. WAJAHAT ALI Mr. Francis In fact accommodation was fantastic As it is always the usual Privileged geographic location Reception staff are very friendly and very cooperative provide the benefits of membership Platinum

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Helpful?
Thank nofal a
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear nofal a, Thank you very much for your wonderful words of compliments regarding your most recent stay with us! It is a real honor to have you as our frequent and loyal guest! We are pleased to learn that you have enjoyed your stay with us again and that our team as well as Jocelyn, Maher, Ali and Francis...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Dubai Creek Hotel & Towers is a newly renovated 5-star landmark hotel, which for over 36 years has extended warm hospitality to discerning guests on the trade waters of Dubai Creek. The 268 guestrooms and suites provide a relaxing escape from the bustling city for both the business and leisure traveller. The fully refurbished and brand new rooms offer the perfect setting of style and technology. All guestrooms feature enhanced technology with a 42 inch LED television, media hub and WiFi, the signature Sheraton Sweet Sleeper(R) Bed, Shine for Sheraton bath amenities, in room safe, iron complete with ironing board, tea and coffee facilities and much more. The hotel offers a wide array of restaurant options to please all palettes, including Italian restaurant Vivaldi by Alfredo Russo, Indian restaurant Ashiana by Vineet and Creekside Japanese Restaurant. ... more   less 

Additional Information about Sheraton Dubai Creek Hotel & Towers

Address: Baniyas Road, 1/3 | P.O. Box 4250, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM536 - RM1,799 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Creek Hotel & Towers 5*
Number of rooms: 268
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Asiatravel.com Holdings, Travelocity, Starwood EMEA, Priceline, Agoda, HotelsClick, Booking.com and Jetsetter so you can book your Sheraton Dubai Creek Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dubai Sheraton
Hotel Style:
#18 Family Hotel in Dubai
#25 Business Hotel in Dubai
#29 Spa Hotel in Dubai
#30 Romantic Hotel in Dubai
#38 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dubai Creek Hotel & Towers staff and other travellers.
56 questions
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Questions? Get answers from Sheraton Dubai Creek Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Creek-side view”
 of 5 bubbles ito25, 30 Nov 2016 | Read review
“The creek view rooms are a bit more expensive, but watching the boats going by at night all lit up was worth the price.”
 of 5 bubbles steveautio, 25 Nov 2016 | Read review
“Best rooms have a view of the Creek”
 of 5 bubbles grayh105, 22 Nov 2016 | Read review
“Th hotel is a 10-15min walk from the metro. In November this was fine but in summer this maybe an issue.”
 of 5 bubbles Mojo222, 22 Nov 2016 | Read review
“High floor, creek view”
 of 5 bubbles 977georges, 19 Nov 2016 | Read review
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