Sheikh Zayed Road, Dubai 75880 United Arab Emirates
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#51 of 943 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Shangri-La Dubai is an ideal starting point from which to discover the city’s dynamic energy. Strategically located on Sheikh Zayed Road, minutes away from The Dubai Mall, Dubai International Financial Centre (DIFC) and City Walk, the hotel offers 302 spacious rooms and suites with stunning views of the Downtown Dubai skyline or the Arabian Sea. Asian-inspired dining options and a pool offering unobstructed views of the Burj Khalifa complete the experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Free shuttle or taxi services
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Children's television networks
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Sun loungers / beach chairs
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Russian, Arabic, Chinese and 2 more
Location
89Good for walkers
Grade: 89 out of 100
155Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
Sheikh Zayed Road, Dubai 75880 United Arab Emirates
Name/address in local language
E-mail hotel
Getting there
Financial CentreDubai Metro6 min
Burj Khalifa/Dubai MallDubai Metro10 min
Car HireSee all Dubai car hire
3464Reviews213Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
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Most Recent
Very nice hotel and staff! Khodarahm and Di were very nice guys. Very gentle! 100%. Nice pool and terrace with Burj Khalifa view. Very nice hotel room. Five stars! Nice location near Dubai Mall and Burj Khalifa. A lot of taxis available. Best choice!
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Best service ever Everthing was fine Beshoy is professional and so courteous Shangril is alwamy favorite The room is clean and Housekeeping is very good The location is also amazing I wipl come back always for vacations
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 15 Jan 2023
Dear FawazEid, Thank you for taking your precious time to write and share about your recent experience on TripAdvisor. We are grateful to read your beautifully described positive feedback with regards to hotel’s location, hospitality of our colleagues and products and services offered. We go to great lengths when it comes to hospitality and services to ensure that our guests are given the best attention and comfort they deserve. Your kind compliments for our colleague Beshoy is highly appreciated. Our people are the assets of our company who aim to cater to the needs of our guests with the utmost care by rendering the services truly from their heart. He will be delighted to hear his efforts have been recognized. It was our pleasure to be at your service during your visit. We certainly look forward to welcoming you back again at Shangri-La Dubai in the near future. With kind regards, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic hotel with incredible service! Suite was huge and well appointed. Excellent breakfast with ample food choices. Valet was fast and efficient. Beautiful view out the room and excellent location for those who like to drive around.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded yesterday
Dear razor_mackerel. Many thanks for taking your valuable time to post your review on Tripadvisor following your stay at Shangri-La Dubai. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Such an amazing experience at Dunes Cafe. Zainab from the reception attended us and showed us around she was very helpful. Ahmed served us and he was such a humble guy with an amazingly positive attitude. Hats off to Chef Waleed for an amazing food. From mains to dessert everything is perfect. Thank you ❤️ for such a lovely experience. Highly highly recommended.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded yesterday
Dear 235aiesham, Thank you for taking your precious time to write and share your great experience with us on Tripadvisor. We are very much delighted to read that you had an amazing time with us and were very satisfied with the services and attention provided by our colleagues at Dunes Cafe. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you. I surely will be sharing your kind compliments with our colleagues, especially Zainab, Ahmed and Chef Waleed, who will in return be overjoyed as it is always rewarding to receive positive feedback from our valued guests such as yourself. We certainly look forward to welcoming you back to Shangri-La Dubai on your next visit. With best regards, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Located near the Dubai mall! Hospitable staffs, especially Ahmed the very nice guy working at Dunes cafe. Very decent room condition with modern funiturs 위치도 괜찮고 룸도 깔끔하니 괜찮습니다. 얼리체크인이 되어 일찍 들어갈 수 있었어요. 방과 수영장에서는 버즈 칼리파도 볼 수 있음! 조식 식당에 Ahmed라는 분이 매우 친절하고 눈사람 라떼도 만들어 주셨어용
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded yesterday
Dear Guest, Many thanks for taking your valuable time to post your review on Tripadvisor following your stay at Shangri-La Dubai. We are happy to learn you enjoyed your time here and were satisfied with our location, facilities and services as well as the warm hospitality of our colleague, Ahmed. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was super clean with luxurious facilities. The rooms are kept crisp clean daily. The staff are very thoughtful and friendly. Special thanks to: Ahmed, Nazifa, Zineb, Johne, and Maria for making everyday breakfast experience so special. Bryan and Amrit - for keeping my room clean and smelling good daily. Will surely come back :)
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded yesterday
Dear MsDeniseCamille, Many thanks for taking your valuable time to post your review on Tripadvisor following your stay at Shangri-La Dubai. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. More importantly, it is indeed heartwarming to know that it is our colleagues who truly made an impact and were able to create moments that made your stay wonderful. It was our privilege to take care of you and please rest assured that I will share your kind words with them, and I am pretty sure that they will definitely appreciate your commendations. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards, Hakan Ozel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my family's 1st time to Dubai & we stayed @Shangri-La Dubai & it was very memorable. It is a very beautiful hotel in a great location near everything. The service from hotel staff was GREAT. The doormen were also the best , especially "Khodarahm " who was extremely helpful with everything we asked or needed. He was very knowledgeable about city of Dubai & made our stay even better. Very friendly, polite & personable. Thanks again for making our 1st time to Dubai a pleasurable stay.
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Date of stay: May 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded yesterday
Dear Guest, Thank you for taking your precious time to write and share your great experience with us on Tripadvisor. We are very much delighted to read that you had an amazing time with us and were very satisfied with the services and attention provided by our colleagues, specifically by Khodarahm. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you. I surely will be sharing your kind compliments with him, and I am pretty sure that he will definitely be overjoyed as it is always rewarding to receive positive feedback from our valued guests such as yourself. We certainly look forward to welcoming you back to Shangri-La Dubai on your next visit. With best regards, Hakan Ozel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mr khodarHm, an amazing personality, very kind and ver helpful, sweet and made us feel sp welcome, went out of his way to make us feel welcome. He also were helping others at the same time very vigilant and caring to others. Ramin&Mona Will definitely stay at shangri-la again.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded yesterday
Dear Ramin & Mona, Many thanks for taking your valuable time to post your review on Tripadvisor following your stay at Shangri-La Dubai. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. More importantly, it is indeed heartwarming to know that it is our colleague, Khodarahm who truly made an impact and was able to create moments that made your stay wonderful. It was our privilege to take care of you and please rest assured that I will share your kind words with him, and I am pretty sure that he will definitely appreciate your commendations. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards, Hakan Ozel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Khodarahm did an excellent job and above and beyond to help me! Thank you so much! Keeping doing what you are doing and putting your customers first. You ordered a large taxi and always greeted me at the hotel!
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded yesterday
Dear Guest, Many thanks for taking your valuable time to post your review on Tripadvisor following your stay at Shangri-La Dubai. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services, as well as the warm hospitality of our colleague, Khodarahm. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards, Hakan Ozel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is wonderful. The entire team are incredibly helpful. Super convenient location. Business Bay and Dubai Mall are in close reach via taxi. Special mention to Mr Khodarahm in concierge and Mr Amrit in housekeeping, they are incredible!
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 5 days ago
Dear mariabO7019EV, Thank you for taking your precious time to write and share your great experience with us on Tripadvisor. We are very much delighted to read that we are your go-to when in Dubai and you had an amazing time with us. It is rewarding to learn that you were very satisfied with the services and attention provided by our warm and hospitable colleagues. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you. I surely will be sharing your kind compliments with Khodarahm and Amrit, and I am pretty sure that they will definitely be overjoyed as it is always rewarding to receive positive feedback from our valued guests such as yourself. We certainly look forward to welcoming you back to Shangri-La Dubai on your next visit. With best regards, Hakan Ozel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$152 - US$272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel dubai, shangri la dubai
FORMERLY KNOWN AS
Shangri-La Hotel
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Trade Centre 1 / Dubai International Financial Centre (DIFC)
NUMBER OF ROOMS
428
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Claim Your ListingSHANGRI-LA DUBAI: UPDATED 2023 Hotel Reviews, Price Comparison and 3,736 Photos (United Arab Emirates) - Tripadvisor
Frequently Asked Questions about Shangri-La Dubai
Which popular attractions are close to Shangri-La Dubai?
Nearby attractions include Mantis Dubai (0.4 km), Blue Waters Marine (0.01 km), and Desert Hack Riding Club (0.4 km).
What are some of the property amenities at Shangri-La Dubai?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Shangri-La Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Dubai?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Shangri-La Dubai?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Shangri-La Dubai?
Conveniently located restaurants include Nolo, AER Lounge Dubai, and Dunes Cafe.
Are there opportunities to exercise at Shangri-La Dubai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Dubai have an airport shuttle?
Yes, Shangri-La Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Dubai have airport transportation?
Yes, Shangri-La Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.