We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Shangri-La Hotel, Dubai

Shangri-La.comUS$185*
View Deal
#15 of 541 Hotels in Dubai
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$313*
US$185*
US$231*
US$313*
US$185*
Compare best prices from top travel sites
and 12 more sites!
Professional photos
Shangri-La Hotel, Dubai
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

321 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 281: English reviews
Start your review of Shangri-La Hotel, Dubai
 Click to rate
Hong Kong, China
Reviewed 2 days ago NEWvia mobile

Spend 2 nights on stopover to Europe. Arrived on 5am and got to hotel before 6. Allowed to check in early but had to wait 1 hour. Allowed to use hotel facilities but we were tired so we sat in coffee shop where we were served complimentary coffee which was nice. The staff are very friendly and efficient. Hotel near...

 Report
Helpful?
Thank Wongluk
Abu Dhabi, United Arab Emirates
Reviewed 2 days ago NEW

This was our 2nd stay here for our wedding anniversary and would highly recommend it. Last year without the kids, but this year we had them in tow! Had a 2 bed apartment with an amazing view to The Burj Khalifa from the master bed. Fresh fruit in the rooms and a lovely Wedding Anniversary cake too gave the extra...

 Report
Helpful?
Thank Clare F
Reviewed 2 days ago NEWvia mobile

The hotel is located on sheikh zayed road. Which was close to every thing. The staff was so helpfull. The room was beautiful , clean and luxury . The Wi-Fi free and very strong . They have shuttle if you want to go Dubai mall. They have many restaurant. I fill comfortable and happy to stay shangrila hotel.

 Report
Helpful?
Thank Sarah A
Reviewed 2 days ago NEW

Gorgeous hotel- room and service!! The hotel is immaculate and every detail is thoughtful and meticulous. Food is great and I would recommend it to anyone. Kazi is the best and sweetest and was so helpful to us !!!!

 Report
Helpful?
Thank dara y
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Dara Y, Thank you for your feedback following your recent visit at the Shangri-La Hotel, Dubai. We are delighted to learn that you have enjoyed our hotel offerings and our team took care of you, specially Kazi. I am sure they will be happy to know that his efforts is recognized. It was a pleasure to have you and...

Reviewed 3 days ago NEWvia mobile

Lovely cool reception area and stunning flower display when you walk in. Our room was on 34th floor (they like their buildings tall in Dubai!). Great view across the hazy city and the Persian Gulf, with a few 'The World' sand islands thrown in. Very luxurious and comfy room. Nice touch having the 'turn down service'. The breakfast buffet had...

 Report
Helpful?
Thank Lucy M
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Lucy M, We would like to thank you for staying with us and for posting your comments on Trip Advisor. We were glad to hear that you enjoyed Dubai, and our hotel offerings. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services. We look forward to welcoming you back...

Manchester, United Kingdom
Reviewed 3 days ago NEWvia mobile

Location - 2 mins from Burj Khalifa and Dubai Mall. In the middle of pretty much every place you want to visit in Dubai 1st impression - Building under renovation but could not tell at all. Excellent room view of Burj Khalifa. Lifts take ages to arrive :( Valet parking is slow as hotel very busy Staff - Very helpful...

 Report
Helpful?
Thank naveegator
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Naveegator, Thank you for taking the time to share your comments on TripAdvisor following your recent stay with us. I would like to thank you for taking your time to write a positive review on TripAdvisor. We are glad to learn that you enjoyed your stay at our hotel and that you were impressed with our breakfast selectio and...

Reviewed 3 days ago NEW

All staff are amazing and made our vacation relaxing and awesome experience specially Imelda mike and joy at the restaurant for breakfast , while horizon made us very VIP treatment and made us smile all the time we visit

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank Rem10026
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Rem10026, Thank you for your comments posted on TripAdvisor. We are delighted to hear of your positive feedback about our service and facilities. It will be my pleasure to share your thoughts with the team in recognition of their hard work and dedication. We are grateful for your patronage and look forward to welcoming you back to Shangri-La Hotel,...

Berlin, Germany
Reviewed 5 days ago NEW

I was invited for a meeting at the Shangri-la Hotel in Dubai to discuss diversified investment opportunity in the UAE. The hotel was interior was fabulous and all the employees possess a genuine smile but ONLY one associate stands out. - Renel from the Concierge! . In two occasions he was a life saver, First, I realized I was running...

 Report
Helpful?
2Thank chiefexecutive001
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Chiefexecutive00, Thank you for staying with us and for taking the time to share with us your feedback. We aim to delight and provide all our guests with highest standards in service and hospitality. Your comments are great encouragement for us to continue our commitment to service excellence. I will convey your commendation to Renel, who will be delighted...

Reviewed 5 days ago NEW

Just a few days back we visited Shangri-La Hotel in Dubai and we were given the best experience ever that we could ask for. Renel, the concierge manager who assisted us was very kind and helpful. He went out of his way to make us feel at home and get the best memory out of that visit. We highly commend...

 Report
Helpful?
Thank Jade O
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Jade O, Thank you for taking your time out to give us some feedback on TripAdvisor during your stay. Your kind comments are indeed rewarding and I will forward them to Renel, who will be delighted to learn that his efforts have been appreciated. Once again, we thank you for your patronage at the Shangri-La Hotel as we look...

Pembroke
Reviewed 5 days ago NEWvia mobile

During my last stay I was lucky enough to get the chance to try one of the refurbished rooms. The rooms are now upgraded and very stylish. Having new rooms mixed with a great service, couldn't ask for more from a hotel. The hotel is minutes away from Dubai Mall and World Trade Center. Either you are there for work...

 Report
Helpful?
1Thank Gia I
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Gia I, Thank you very much for posting your review on TripAdvisor. We are glad to hear that you had a wonderful experience whilst staying with us. Thank you for your positive feedback about services and facilities. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the future. With best regards, Nicolas Chammaa, Resident Manager

806 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (170)
Viewed
View from Room (16)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (14)
Viewed
Pool/Beach Area (6)
Viewed
Dining (3)
Viewed
Bathroom (6)
Viewed
2:34
Videos (1)
Viewed
Other (117)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (586)
Viewed
2-Bedroom Apartment with Burj Khalifa View (124)
Viewed
Amenities (84)
Viewed
Deluxe Room with Burj Khalifa View (54)
Viewed
Executive Studio with Burj Khalifa View (59)
Viewed
Horizon Premier Room with Burj Khalifa View (68)
Viewed
One Bedroom Suite with Sea View (78)
Viewed
Pool (20)
Viewed
Dining (58)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (50)
Viewed
Hotel & Grounds (13)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (3)
Viewed
Dining (17)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (13)
Viewed
Other (1)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these Dubai hotels
0.8 km away
Four Points by Sheraton Sheikh Zayed Road, Dubai
1.0 km away
Sofitel Dubai Downtown
2.9 km away
JW Marriott Marquis Hotel Dubai
Show Prices
Show Prices
Show Prices
1.8 km away
Taj Dubai
Taj Dubai
#11 of 541 in Dubai
1,249 reviews
0.2 km away
Dusit  Thani Dubai
Dusit Thani Dubai
#77 of 541 in Dubai
1,904 reviews
1.5 km away
Jumeirah Emirates Towers
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located along Sheikh Zayed Road, Shangri-La Hotel, Dubai is just 15 minutes away from Dubai International Airport, and five minutes from the World Trade Centre, Dubai Convention Centre, Dubai Mall and downtown Burj Khalifa.The hotel comprises 302 spacious guestrooms and suites, including two floors of elegant Horizon Club accommodation. To meet the needs of the long-stay guests, the hotel also offers 126 serviced, furnished apartments. ... more   less 

Additional Information about Shangri-La Hotel, Dubai

Address: Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM830 - RM1,777 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Dubai 5*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Expedia, Hotels.com, Agoda, Hotwire, Priceline, Travelocity, Orbitz, Booking.com, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com, Evoline ltd and HotelQuickly so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Dubai
Shangri La Dubai
Hotel Style:
#11 Spa Hotel in Dubai
#14 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#33 Family Hotel in Dubai
#61 Business Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Dubai staff and other travellers.
46 questions
Ask a question

See all questions (46)

Questions? Get answers from Shangri-La Hotel, Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the Hotel Concierge - they are highly professional and service committed!”
chiefexecutive001, 26 Apr 2017 | Read review
“Definitely worth upgrading to the Horizonb Club Level”
johnt673, 17 Apr 2017 | Read review
“The best views are from rooms on higher floors.”
WesleySmits93, 13 Apr 2017 | Read review
“Views from either side of the hotel are wonderful, sea views on one side and the always impressive Burj Khalifa on the other.”
kevinhB8155FR, 11 Apr 2017 | Read review
“Ask for a corner room for best views of the city”
  • View from the room at night
antoinebuchet, 7 Apr 2017 | Read review
5 of 5
Shangri-La.com
US$185* /night
View Deal
TravelocityUS$231
Agoda.comUS$185
TripAdvisorUS$185
View all 16 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates