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Shangri-La Hotel, Dubai

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Traveller (777)
Room & Suite (534)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(58 reviews)
“dunes cafe”(28 reviews)
“burj khalifa”(95 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Shangri-La Hotel, Dubai
Special Offer: Flexible Stopover Deal
Hotel deals
Offers from Shangri-La Hotel, Dubai
Special Offer: Flexible Stopover Deal
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,120)
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Traveller rating
771
114
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9
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771
114
23
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9
Show reviews that mention
All reviewshorizon clubdunes cafeburj khalifaultra loungechi spabo bovietnamese restauranthealth clubpool areaan upgradespecial thankson sheikh zayed roadexcellent hotelcity viewwonderful staydeluxe roomafternoon tea
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1 - 5 of 926 reviews
Reviewed today via mobile

Our visit to Shang Palace was excellent. Alex was an amazing host. His food recommendations were divine. The prawns were delicious. Thank you Alex for a great dining experience. We will definitely visit Shang Palace in the future.

Thank Monica M
Hotel's Favourite
Reviewed 1 week ago via mobile

We loved our 3rd stay at Shangri-La Dubai. In fact we’ve grown to love the hotel. The location is great if you want to discover Burj Khalifa, Dubai Mall, Dubai Frame... Book a Horizon Club room so you can access the 42nd floor to get...More

Thank goalgent
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 1 week ago

Dear goalgent, Thank you for taking your valuable time to post your feedback on Trip Advisor during your recent stay at The Shangri-La Hotel, Dubai. We are delighted that you chose us as your home in Dubai and that you had a wonderful time staying...More

Reviewed yesterday

We stayed at the Shangri La Hotel Dubai in March this year for 3 nights on our way home from holidaying in the Far East and what an outstanding place it is. We normally stay in the Jumeirah Beach area but this time chose the...More

Thank Linda S
Reviewed 3 days ago

Thoroughly enjoyed our two night stopover stay at this excellent hotel which has all the usual high qualities of a Shangri La including outstanding service. Our room was lovely and enjoyed a great view of the Burj Khalifa. The highlight though was the pool at...More

2  Thank andynjane
Response from Hakan O, General Manager at Shangri-La Hotel, DubaiResponded 2 days ago

Dear andynjane, Thank you for taking your valuable time to post your feedback on Trip Advisor during your recent stay at The Shangri-La Hotel, Dubai. We are delighted to learn that you had a wonderful experience and we exceeded your expectation when it comes to...More

Reviewed 4 days ago via mobile

Great atmosphere with a really nice, handsome and welcoming staff. Hotel is located near to the Burj and the Dubai shopping mall. Had the pleasure to taste the delicious coffee of Habib and Fawzeyya. Just fantastic. We are gladly coming again. Nice place with nice...More

1  Thank travellingisawes2018
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 3 days ago

Dear travellingisawes2018, Thank you very much for your patronage at the Shangri-La Hotel, Dubai and for taking your precious time to post your experience with us on TripAdvisor. We aim to delight and provide all our guests with the highest standards in service and hospitality,...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$79 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Dubai
#20 Luxury Hotel in Dubai
#27 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#62 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$79 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Dubai
#20 Luxury Hotel in Dubai
#27 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#62 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (777)
Room & Suite (534)
Dining (103)
Pool & Beach (75)
Amenities (84)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
JenaliScotland
23 July 2018|
AnswerShow all 4 answers
Response from Nicolas C | Property representative |
Dear JenaliScotland, Thank you for your inquiry. Please be informed that we cater breakfast according to your preference/allergies. In this regards, kindly advise us your confirmation number so we can update your profile... More
1
Vote
Room Tips
"Horizon Club rooms facing the Burj Khalifa especially the view at night which is awesome"
Read review
"All Horizon Club rooms are located on floors 37-41 so they should all have great views of the city/Arabian..."
Read review
"Book a horizon club room, definitely worth the extra cost when travelling with kids"
Read review
"I room on the high floors have a better view"
Read review
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