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Shangri-La Hotel, Dubai

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Traveller (742)
Room & Suite (535)
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Ratings and reviews
#20 of 578 Hotels in Dubai
Certificate of Excellence
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(65 reviews)
“dunes cafe”(38 reviews)
“burj khalifa”(113 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
5 Star Hotel
Shangri-La Hotel, Dubai provides guests a luxurious accommodation, exceptional dining and distinctive hospitality in the heart of this dynamic city. Located on Sheikh Zayed Road, the 42-storey hotel is a 15-minute drive from Dubai International Airport and only 5 minutes from the Dubai...
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Location and contact
Sheikh Zayed Road, Trade Centre 1, Dubai, United Arab Emirates
Hotel website
10.8 km to Dubai Airport
127 restaurants are within a 0.5 km radius
1.5 km from Dubai Fountains
View nearby attractions and restaurants
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,067)
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All reviewshorizon clubdunes cafeburj khalifaultra loungebalcony barchi spavietnamese restauranthealth clubreception teamexcellent hotelspecial thanksan upgradeoutdoor poolwonderful staysheikh zayed roaddeluxe roomshuttle bus
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11 - 15 of 887 reviews
Reviewed 5 days ago via mobile

Excellent hotel and trip. Very good personal, profesionnal qualify ! Always carrefuly with us! Yasser is the boss of services! Always on top with us and very sympathic person ! Many things to discover in Dubai. Perfect holidays !More

Thank LeoMrt
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 4 days ago

Dear LeoMrt, Thank you very much for staying at Shangri-La Hotel, Dubai and for posting your valuable comments on Trip Advisor. We are delighted to know that you have had an excellent stay with us. Our people go to great lengths to ensure that our...More

Reviewed 1 week ago

Shangri La was one hotels we considered for our stay in Dubai. They were very prompt in responding ( especially Lerebelle) -unlike Hilton which was initially our choice. Location is excellent, with good views all around. Fairly close to the Metro station (though difficult while...More

Thank Saji S
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 4 days ago

Dear Saji S, Thank you very much for patronizing our hotel, the Shangri-La Hotel, Dubai and for taking your valuable time to post your experience with us on TripAdvisor. We are very glad to learn that you’ve had a fantastic experience, enjoyed our excellent location...More

Reviewed 1 week ago

I stay very often in this Hotel and it is everytime Great! Mr. Alok Sigh ist one of the best mens there. Also Mr. Kuldeep Dudi ...great Men! But the complet empolyees are so friedly ! it starts from the men on the Door in...More

1  Thank saschalattek
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 4 days ago

Dear Sachaattek, We would like to thank you very much for your patronage at the Shangri-La Hotel, Dubai and for taking your valuable time to post your feedback with excellent rating on TripAdvisor. It is through valuable feedback such as yours that we are able...More

Reviewed 1 week ago

We stayed for 6 nights in June, chose this hotel mainly for its central location and were very pleased we did. The pool area was excellent , hard to believe you are only 100 metres from the main road when you are swimming , pool...More

1  Thank Tim R
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 1 week ago

Dear Tim R, We would like to thank you very much for your patronage at the Shangri-La Hotel, Dubai and for taking your valuable time to post your feedback on TripAdvisor. We are delighted to read your comments with regards to our pool facilities and...More

Reviewed 1 week ago via mobile

Since we arrived to Hotel everything went very smooth. Warm greetings from every and each member of staff. Special thanks to Front desk agent Sameh and Guest relations Supervisor Anca, quick check in and efficient customer service. We had an amazing dinner in Dunes cafe...More

Thank Polina M
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 1 week ago

Dear Polina M, Thank you very much for your patronage at the Shangri-La Hotel, Dubai and for taking your precious time to post your experience with us on TripAdvisor. It is through valuable feedback such as yours that we are able to continuously refine our...More

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About
Description
Shangri-La Hotel, Dubai provides guests a luxurious accommodation, exceptional dining and distinctive hospitality in the heart of this dynamic city. Located on Sheikh Zayed Road, the 42-storey hotel is a ...More 15-minute drive from Dubai International Airport and only 5 minutes from the Dubai Convention Centre and World Trade Centre. The hotel sits opposite Dubai International Financial Centre (DIFC) and the Burj Khalifa, within close proximity to The Dubai Mall as well as Dubai’s popular beaches. A combination of traditional luxury with modern amenities, each room offers extraordinary views from a sophisticated setting. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (742)
Room & Suite (535)
Dining (102)
Pool & Beach (76)
Amenities (84)
Business Centre & Event Rooms (3)
Questions & Answers
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Jenny T