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Shangri-La Hotel, Dubai

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Traveller (777)
Room & Suite (534)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(58 reviews)
“dunes cafe”(28 reviews)
“burj khalifa”(95 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Shangri-La Hotel, Dubai
Special Offer: Flexible Stopover Deal
Hotel deals
Offers from Shangri-La Hotel, Dubai
Special Offer: Flexible Stopover Deal
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,117)
There are newer reviews for Shangri-La Hotel, Dubai
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Traveller rating
770
114
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770
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All reviewshorizon clubdunes cafeburj khalifaultra loungechi spabo bovietnamese restauranthealth clubpool areaan upgradespecial thankson sheikh zayed roadexcellent hotelcity viewwonderful staydeluxe roomafternoon tea
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21 - 25 of 925 reviews
Reviewed 2 weeks ago via mobile

I have visited hotel last month , great experience, beautiful loopy after renovation , friendly staff , thanks to F O staff and special thanks to mr aref for soft welcome and assist on my stay period.More

1  Thank rashid90
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 2 weeks ago

Dear rashid90. Thank you very much for taking your precious time to post your experience on TripAdvisor whilst you were staying with us at The Shangri-La Hotel, Dubai. Our sincere gratitude on recognizing our refurbished lobby. Our Front Office colleagues will be delighted to hear...More

Reviewed 2 weeks ago

I and my family recently stayed at the Shangri-La Dubai for 4 nights and our stay was absolutely faultless. Our room was the Horizon Club Premier Deluxe room which was fantastic. There was even a jacuzzi built into the bath! All of the staff in...More

1  Thank Alex H
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 2 weeks ago

Dear Alex H, Our warm gratitude for taking your valuable time to post your feedback in TripAdvisor on your recent stay at The Shangri-La Hotel, Dubai. We are delighted to read that you had a fantastic time and you enjoyed the benefits inclusive, when staying...More

Reviewed 2 weeks ago via mobile

Everything here was good. Good service, good food, good rooms, good everything. Can’t give it a 5 as I can’t find anything outstanding about it. I also can’t fault it. Recommend paying a few more $ and taking the horizon option. Michael gave great service...More

Thank trinks-au
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 2 weeks ago

Dear Trinks-au, Thank you for choosing Shangri-La Hotel, Dubai and for sharing your experience, on TripAdvisor during your stay with us. We are delighted to know that you had a good experience, most especially whilst enjoying with our Horizon services and facilities provided at the...More

Reviewed 2 weeks ago

The hotel is on the financial district but has a convenient shuttle to Dubai Mall and some other places. The staff is very friendly and cooperative, especially the guys at the infinity pool and gym on the 45 floor ( really great people), that make...More

Thank José Caramelo G
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 2 weeks ago

Dear Jose Caramelo G, Many thanks for staying at the Shangri-La Hotel, Dubai and for posting your feedback on TripAdvisor. It is through valuable feedback such as yours that we are able to evaluate the level of our standards all the time and improve. We...More

Reviewed 3 weeks ago via mobile

Great hotel with really kind staff ... consided managment .... great breakfast with variaty and appropriate for all nationality and taste ..with variaty coffee and great design ...great pool and jacuzzi ...great rooz with good view (we were at 20floor) and really quiet ...fresh fruits...More

Thank Sheyda C
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 2 weeks ago

Dear Sheyda C, Thank you very much for your patronage at the Shangri-La Hotel, Dubai and for taking your precious time to post your experience with us on TripAdvisor. We aim to delight and provide all our guests with the highest standards in service and...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$149 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Dubai
#20 Luxury Hotel in Dubai
#27 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#62 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$149 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Dubai
#20 Luxury Hotel in Dubai
#27 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#62 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (777)
Room & Suite (534)
Dining (103)
Pool & Beach (75)
Amenities (84)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
JenaliScotland
23 July 2018|
AnswerShow all 4 answers
Response from Nicolas C | Property representative |
Dear JenaliScotland, Thank you for your inquiry. Please be informed that we cater breakfast according to your preference/allergies. In this regards, kindly advise us your confirmation number so we can update your profile... More
1
Vote
Room Tips
"Horizon Club rooms facing the Burj Khalifa especially the view at night which is awesome"
Read review
"All Horizon Club rooms are located on floors 37-41 so they should all have great views of the city/Arabian..."
Read review
"Book a horizon club room, definitely worth the extra cost when travelling with kids"
Read review
"I room on the high floors have a better view"
Read review
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