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Jumeirah Emirates Towers

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2,344 Reviews from our TripAdvisor Community

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Showing 1,745: English reviews
London, United Kingdom
Reviewed 3 days ago NEW

Fantastic hotel and made us feel very welcome. I accompanied my husband on a business trip and me and my daughter were on holiday whilst my husband was travelling for business. For business: Excellent facilities for business travellers and the lobby was a wonderful place to have meetings. Extremely convenient location to the business and financial district. For holidaymakers: As...

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Helpful?
Thank LittleTraveller2020
Riyadh
Reviewed 4 days ago NEW

In brief there were very very minor negative things (which are negligible to be mentioned) but here are the major points: * Excellent location as it is near many iconic places in down town dubai * Very nice lobby and service in the lobby * In case you request anything for room service, it is done promptly * Staff members...

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Thank Louay A
Wolverhampton, United Kingdom
Reviewed 5 days ago NEW

Upon arrival at the Jumeira office at Dubai airport we were politely advised that they had double booked and that our transport was not available and we would have to wait, with 2 infants after a 7.5 hour flight. So we finally arrive at the hotel, only to be advised that we can not check in till 3pm as they...

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Helpful?
Thank Qasim H
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

Thank you for taking the time to write feedback regarding your recent visit to Jumeirah Emirates Towers. Our main goal at Jumeirah Emirates Towers is to offer luxury service and memorable experiences. I was therefore concerned to understand that your recent experience in our hotel was not up to your expectation. Please accept my profuse apologies for the inconveniences that...

Reviewed 6 days ago NEWvia mobile

Hotel prefer to have reservation, you can make pre booking before arriving there. We went for high tea. Hotel is among the top class of Dubai. You will enjoy premium services for all rated facilities.

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Helpful?
Thank Abdul G
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

Thank you for your review. I was delighted to read that you enjoyed the services and facilities offered in our hotel. I look forward to welcoming you back to Jumeirah Emirates Towers! Sincerely, Sven Wiedenhaupt General Manager

Dubai, United Arab Emirates
Reviewed 1 week ago NEW

A massive place and Luxurious Lobby... Banquet room was Superb and Banquet team was Great and very friendly...Drinks are really refreshing. Beautiful place...BUT at the entrance be ready one security is a Bully!

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2Thank ealega1
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

Thank you for your review. I was very delighted to read so many positive points of your stay, which you highlighted in your feedback: our friendly staff, meeting rooms, luxurious lobby and beverages offered. They will be certainly helpful to all our followers in TripAdvisor. Following your comments, I understand that certain aspects of your stay, particularly security service was...

Oakville, Canada
Reviewed 1 week ago NEWvia mobile

Great hotel, beautiful reception area, nicely designed rooms, great gym and a well acquainted business centre makes it a perfect stop for a an executive like me. Friendliness of the reception and service staff make yourself feel at home

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Helpful?
Thank safdarakbari
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

What a lovely feedback! We are thrilled that we managed to create a memorable experience for you. Your feedback, which fully describes services and facilities offered in our hotel will be certainly helpful to all our followers in TripAdvisor. Thank you for your wonderful review and I look forward to welcoming you back to Jumeirah Emirates Towers! Kind Regards, Sven...

Long Beach, California
Reviewed 1 week ago NEW

Our room was on the 29th floor and the views were amazing! We were there for the 45th anniversary of the UAE and could see the fireworks and festivities. A 5-star hotel. Breakfast was huge. There was every cuisine from around the world. Pool was nice and quaint.

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Helpful?
Thank thomas v
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

Thank you for your kind review! The whole team is absolutely delighted to hear they were able to make your stay enjoyable. Here, at the Hotel, we constantly strive to maintain the highest standard of service and create memorable experiences for our guests. I look forward to welcoming you back to Jumeirah Emirates Towers! Sincerely, Sven Wiedenhaupt General Manager

New Delhi, India
Reviewed 1 week ago via mobile

The city has the biggest, the fastest, the most dynamic and ever evolving infrastructure is what we've heard before embarking on our maiden trip to Dubai. We had a small kid (2.5 year old) and wanted a place at a central location, easily accessible, modern and relaxing. After much ado, wifey zeroed onto Jumeirah Emirates Towers (JET is how they...

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2Thank PoojaVikas
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

Wow, what a great review! Thank you for such detailed feedback about your experience with Jumeirah Emirates Towers. We are thrilled that we managed to create a memorable experience for you, and we are very appreciative that you gave us opportunity to make it special one! Your feedback, which fully describes services and facilities offered in our hotel will be...

Reviewed 1 week ago

Basing this review on the fact I have stayed in many different Dubai hotels so I have a good benchmark, but also on the price I paid for the room which was quite high! 1night stay. Positives -Good location -Sunny pool -Nice views if you get a high floor -Comfortable bed Negatives -Check-in - For some reason they couldn't add...

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1Thank icyoubaby
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

Thank you for taking the time to share your feedback on TripAdvisor following your recent stay with us at Jumeirah Emirates Towers. I was very delighted to read so many positive points of your stay, which you highlighted in your feedback. I do hope that your positive experiences outweigh some of the negative ones you have mentioned in your review....

Tehran Province, Iran
Reviewed 1 week ago via mobile

Awesome experience...if u want a really beautiful and calm place come to this hotel! Great view in higher floors,great breakfast,great staff! We have great moments there from 28th november to 2nd dec in 2016

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Thank Ghazala88
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

Thank you for your kind review. Reading it - was a wonderful way to start the week. The whole team is absolutely delighted to hear they were able to make your stay enjoyable. We look forward to welcoming you back to Jumeirah Emirates Towers soon. Best Regards, Sven Wiedenhaupt General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Tokyo at the Towers
Tokyo at the Towers
Cuisines: Japanese, Asian, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jumeirah Emirates Towers

Address: Sheikh Zayed Rd | Trade Center 2, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM864 - RM4,127 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Emirates Towers 5*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Jumeirah International, Priceline, Travelocity, Hotels.com, Cancelon, Booking.com and Jetsetter so you can book your Jumeirah Emirates Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Emirates Hotel
Jumeirah Emirates Dubai
Hotel Style:
#8 Family Hotel in Dubai
#11 Romantic Hotel in Dubai
#13 Spa Hotel in Dubai
#15 Luxury Hotel in Dubai
#20 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Emirates Towers staff and other travellers.
68 questions
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Questions? Get answers from Jumeirah Emirates Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no point because you wont get the room you paid for”
 of 5 bubbles qasimh2014, 6 Dec 2016 | Read review
“Pick the highest floor so you can see lots of beautiful”
  • front view
 of 5 bubbles ealega1, 4 Dec 2016 | Read review
“take a suite on a higher floor, with views to the Burj”
 of 5 bubbles Duncan50, 21 Nov 2016 | Read review
“Higher obviously better, choose a room at the west-facing side for a view on Burj Khalifa.”
  • This little fellow awaited me in the bathroom
 of 5 bubbles 803PatrickB, 17 Nov 2016 | Read review
“Large rooms very well equipped”
 of 5 bubbles jeanphiliph, 15 Nov 2016 | Read review
5 of 5
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