The service, the staff , quality of food and the ambience is excellent. There is a lot of things to do to keep engaged .Many thanks to Wahyu for taking care of everything. Would definitely come back again!
We arrived this morning and we were amazed by the exemplary service we received and the kindness that was shown from when we arrived. From the main reception to the sports bar where we went for lunch which had beautiful food as well as a very relaxed atmosphere. We then went down to the beach where there were activities taking place. As I write this review, I am currently sat in the white Orchid where I have received by far the best service from any place I’ve ever been before. Ganesh was incredibly prompt with everything we asked for as well as being very helpful trying new dishes and drinks to help us with the full experience of coming to Dubai. He went above and beyond what I would expect from any staff member and I would definitely come back here again. Thank you !
Amazing resort , with friendly staff we had wonderful time and will return definitely. Everything was clean and organised, we did not use beaches as much as was very hot and sea was to warm but pool was amazing , relaxing with amazing bar for refreshments with good choice of drinks .
Hotel has been refurbished to a very high standard, all the amenities on the resort are excellent, staff are very friendly and helpful. F&B very good and well presented that meets all cultures. The whole resort is very tranquil place to stay to chill out.
We requested indian breakfast and Mr. Munna quickly arranged for us the great indian breakfast with masala Tea. And a good Hotel and Resort more and more greenery in Dubai . Great family and friends time.
We have just returned from our 2nd visit to the JA Beach Hotel and to say it’s perfection is an understatement. The whole resort is impeccably clean and the staff are so attentive. The attention to detail is 2nd to none from the staff round the pools to housekeeping who kept our room immaculate & stocked with water & toiletries. Vipin is a credit to the staff at the palmito pool bar. He never stops from morning to evening but always manages a chat to see how your day is going. He is so friendly but also extremely professional and makes the best cocktails. He works tirelessly and always has a smile on his face along with moti who is also extremely helpful. As soon as he sees you carrying a towel he’s straight over, takes them from you & prepares your sunbed. Nothing is too much trouble for him. The all inclusive option is a must Every restaurant is amazing. Honestly could not fault any of them. We ate at Sette x 2, white orchid x 2, Taperia x 2, Republik & kinara. They were all outstanding. Hao in white orchid made my wife’s birthday extra special with how attentive he was. The staff in vasco da garma also deserve a big mention. The service there is fantastic. Some people mark the hotel down because of it’s location ( about 20 mins from Dubai ) but I actually think that adds to the beauty of it. It’s so peaceful & tranquil away from the hustle & bustle of the city. There are sunbeds galore whether you like to be by the pool or beach. You’ll never have to fight for one. It really is paradise & I can not praise it enough. Already looking forward to our 3rd trip there…whenever that may be.…
Ate here for breakfast and dinner also a couple of times, staff are so attentive and pleasant, a credit to themselves and the hotel. Food was always of excellent quality, with lots of choice , wouldn’t hesitate to recommend
Had a week at this resort stayed in the JA Hotel which was outstanding in every way Very very clean Staff were all very polite and helpful The food was very good in all restaurants The breakfast staff were extremely helpful The pool staff were so dedicated to keeping us all safe and the pools very clean Some of the activities advertised either weren’t available or on the actual resort. But will definitely be rebooking
Excellent hotel food amazing staff polite and helpful lots of pools everywhere very clean went with my family to celebrate a special birthday and I could not have asked for more Would recommend the Italian and Chinese the food presentation and service was brilliant
I booked the Sea view room and was absolutely stunned. I loved the view, room size was fantastic and we had all the amenities required. I took my mum here for a post covid break and JA Beach did not disappoint. We felt so looked after, nothing was too much trouble for the staff and everything was just perfect. The members of staff really make this an incredible experience. Such hard working and friendly staff. They truly are an asset. I have stayed at many 5 star hotels and can honestly say I have not come across such wonderful people. The food was great and we had indian breakfast made for us as a surprise at the buffet restaurant. Service always with a smile, hats off to you guys. If I really had to make one criticism, it would be that the pool opens at 9am and closes at 6:50pm. I enjoy a swim first thing in the morning and in the evening, so I would suggest opening it earlier and keep it open until later. I saw a few people moan about the times for swimming. Also the resort has so much to offer and is so big, it would be great to have someone talk you through all the hotels, pools etc. All in all one of the best stays I have ever had. I will certainly be visiting again soon. Really well done to you all for maintaining the standards you have and thank you for a wonderful holiday and a lifetimes worth of memories.…