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Grand Excelsior Hotel Deira

CancelonUS$44*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$85*
US$44*
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US$50*
US$51*
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805 Reviews from our TripAdvisor Community

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Showing 670: English reviews
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Johannesburg, South Africa
Reviewed 3 days ago NEW

Wow! What a fantastic room we had on floor 2. It was enormous with all mod-cons one has come to expect of top-class hotels. Super large comfortable bed, fluffy pillows, plenty of storage space, a good sized bathroom, although the shower was in the bath and I find this a bit awkward. The hotel is under the flight path from...

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Thank JohnGillianM
Chelmsford, United Kingdom
Reviewed 6 days ago NEWvia mobile

This was a great hotel to stay in! Very friendly staff and the rooms are a good size and very clean. Pretty easy to access the city from here with the metro station not too far away as well! Thank you for a lovely few days!

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Thank philippaksd
Reviewed 1 week ago

I had a great stay and the Grand Excelsior. The hotel was an awesome value. The pool on the roof was perfect. The staff was very polite and helpful. I really liked that there was a 24 hour supermarket right next door and a couple 24 hours restaurants in the immediate area. Plus there was 24 hour room service. The...

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Thank Albert M
Perth, Australia
Reviewed 2 weeks ago via mobile

The staff and breakfast were fantastic. The hotel is old and very run down. We stayed on the 5th floor and even though they said was non smoking it stunk of cigarette smoke through the whole floor. The hairdressers on that floor were smoking and were super loud. Alot more but leave it at that. Your staff were great.

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Thank Rhett P
Nairobi, Kenya
Reviewed 2 weeks ago

its a 4 star property as rated by people. The rooms are okish and nothing wow about the hotel. The breakfast is boring as its the same old bread, hummus and pita with roasted tomatoes and hash browns. The kitchen and the staff of the Kitchen cant handle full house for breakfast and lack space to accommodate all if people...

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Thank vidyaj2017
Reviewed 3 weeks ago

Location is good.Indian restaurants are nearby.Stayed there for 2 nights, Rooms are neat and clean.They can improve the furniture and also the lighting which makes the room too dark. Locker in the room is very user friendly to operate. One thing which i liked most in the hotel is TV speaker is connected in the bathroom which my kids enjoyed.

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Thank Gowri J
Reviewed 3 weeks ago

this is the worst hotel i have seen in my life ,i was there for two night and that was very two nights i have experienced ever 1-the lady is receptions her name is monika she is very rood. 2-first time in my life i see signature on credit card have a password and charge of tourism dirhams when we...

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1Thank Sonia A
GehDeira, Manager at Grand Excelsior Hotel Deira, responded to this review

Dear Ms. Sonia, Greetings from Grand Excelsior Hotel Deira! Thank you for taking the time to share your recent experience in our hotel. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced. Unfortunately, it seems that we did not meet all your expectations and we would...

Tehran, Iran
Reviewed 3 weeks ago

I was there from 1st till 5th of April 2017 in second floor When I arrived to my country I found that In checkout day I forgot to bring one of my new shoes with myself Although I called to hotel and sent Emails many times but no one did not answer clearly to me and they said to me...

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Helpful?
Thank Reza120
GehDeira, Manager at Grand Excelsior Hotel Deira, responded to this review

Dear Mr. Reza, Greetings from Grand Excelsior Hotel Deira! Thank you for taking the time to share your recent experience in our hotel. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced. Unfortunately, it seems that we did not meet all your expectations and we would...

Reviewed 3 weeks ago

Clean hotel, friendly staff and near the airport. The Metro to downtown is only about 10 minutes by taxi. My plane came in pretty early in the morning so the room wasn't ready yet but everything was done to get rooms fast, but it may be something to be aware of if you arrive early. Overall a good stay, will...

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Helpful?
Thank Jos v
GehDeira, Manager at Grand Excelsior Hotel Deira, responded to this review

Dear Mr. Jos, Greetings from Grand Excelsior Hotel Deira! Thank you for taking the time to share your recent experience in our hotel. We are so glad you found our hotel a good place to stay and that you enjoyed your overall experience with us. Your feedback is very valuable to us as we work to be better each and...

London, United Kingdom
Reviewed 4 weeks ago

I picked this hotel for his proximity to the airport and i was right. Parking is tight however the valet is free. The rooms are ok although they might need refurbishment. Service in general is fine. The pool is very nice: warm water all over and steaming jacuzzi. The area i agree is not the best but that's Dubai out...

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Thank Fabercas
GehDeira, Manager at Grand Excelsior Hotel Deira, responded to this review

Dear Mr. Fabercas, Greetings from Grand Excelsior Hotel Deira! Thank you for taking the time to share your recent experience in our hotel. We are so glad you found our hotel a good place to stay and that you enjoyed your overall experience of our facilities. Your feedback is very valuable to us as we work to be better each...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Excelsior Hotel Deira is one of the handpicked hotels for guests visiting Dubai. Superbly situated in the busiest location of Deira, close to airport, known for its unique Arabian hospitality. The 229 smoking & non-smoking rooms, standard, suites, executive and one Royal Suite. Dining offers in The Terrace restaurant, Le Cafe, Lindbergh’s Bar & Stars Studio Night Club. ... more   less 

Additional Information about Grand Excelsior Hotel Deira

Address: Al Muteena St | Deira, Dubai 5772, United Arab Emirates (Formerly Sheraton Deira Hotel)
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM95 - RM545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Excelsior Hotel Deira 4*
Number of rooms: 229
Reservation Options:
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Also Known As:
Sheraton Dubai
Dubai Sheraton
Sheraton Deira Dubai
Hotel Style:
#151 Business Hotel in Dubai
#194 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Excelsior Hotel Deira staff and other travellers.
43 questions
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3 months ago

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Questions? Get answers from Grand Excelsior Hotel Deira staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The junior suite is worth the amount but shower is still cold”
vidyaj2017, 3 May 2017 | Read review
“Try to get higher floors”
g0wrij, 30 Apr 2017 | Read review
“if i where you i will not come to this hotel.”
V2658AXsoniaa, 29 Apr 2017 | Read review
“first or second floor”
Reza120, 28 Apr 2017 | Read review
“top floors can be noisy for the flightpath while all others are ok”
Fabercas, 20 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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