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Sheraton Jumeirah Beach Resort

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1,712 Reviews from our TripAdvisor Community

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Showing 1,167: English reviews
Reviewed yesterday NEW

we book this hotel for 1 night. very good atmosphere. nice beach and good pool. breakfast is not a 5star hotel we expect more. bar is good and has good variety drinks and cocktails. hotel has large rooms. hotel has squash courts and fitness club.

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Helpful?
Thank Houtan E
Reviewed yesterday NEWvia mobile

In general, the staff I had encountered during my 4-day stay in the hotel was just great, they were so friendly and helpful. I had a very great impression about Mr Israr Muhammad as I walked into the restaurant for breakfast after I checked in in the early morning. He was really friendly with a warm smile and the way...

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Helpful?
Thank Teresa W
dubai
Reviewed 4 days ago NEWvia mobile

Nice and clean room. Great beach location. Ciao restaurant food was tasteless. The gym equipment had faulty heart monitor - not fixed although i highlighted this for 2 days. The cleaner in the men's changing room was asking verbally for a tip - surprising in a 5 star hotel.

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1Thank Halhazine
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Halhazine, Thank you for taking time to review your stay with us. We sorry to hear that your stay didn't meet your expectations. I shared your feedback with the teams and we will action accordantly in order to avoid future situations. We hope to see you again very soon and provide you with a different experience. Kind Regards, Dany...

Espoo, Finland
Reviewed 4 days ago NEW

in short wgy I stay practically always in Sheraton (I visit Dubai ~twice a year) on business and leasure. rooms: clean, functional, large enough, WiFi works breakfast: multitude of choices (to my taste) facilities: pool, gym, sauna, 2xsquash courts, "private" beach staff: all so friendly access: taxi's readily available (hote and public ones), access to Jumeirah Walk - 50 meters...

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Helpful?
Thank none006
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear none006, Thank you for your lovely review. It is always great to have you back with us. We look forward for your next stay in Dubai. Kind Regards, Dany Dagher

Reviewed 5 days ago NEWvia mobile

We stayed on for one day as we were celebrating my friend's Birthday. Since we reside in UAE we were asked to present or UAE IDs or passports. Me and my friend had but my third friend didn't. We suggested that we fax or scan a copy as my friend's husband was at home they refused saying we need a...

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Helpful?
2Thank Haluwa
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Haluwa, Thank you for taking time to review your stay with us. In regards to the check-in process, the original ID or passport presentation is actually a legal requirement stated by Dubai Tourism Authority (DTCM). The process itself and the team we will definitely look into and action accordantly. We hope to see you again very soon and provide...

Coventry, United Kingdom
Reviewed 1 week ago

Sheraton Hotels is my choice of hotel group..and Sheraton Jumeirah Beach Resort confirms this…Excellent facilities and service…Hotel is in the perfect position for both relaxing and exploring the beach area of the resort, and when the Dubai wheel is completed, the view from the the hotel will be amazing..Special thanks to Genalyn Cruz on reception who fulfilled my room request...

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Helpful?
Thank alan_w186403
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear alan_w186403, Thank you for your lovely review. We are very happy to know that Sheraton brand has such loyal guests. It was a pleasure to have you staying with us. We hope to see you again very soon. Kind Regards, Dany Dagher

Reviewed 1 week ago via mobile

I'm staying in this hotel with my best friend Nice place for relaxing Palm garden in great for rest and l enjoy outdoor ground and beach I'd like to come in this hotel for my next trip in dubai Thank you :))))

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Helpful?
Thank ashkan z
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear ashkan z, Thank you for your lovely review. We are very happy to know you enjoyed your stay with us. It will be fantastic to have you back on your next trip to Dubai. Kind Regards, Dany Dagher

Reviewed 1 week ago via mobile

I stayed at this hotel with my daughter for three nights. The service and the attention by the staff was amazing! I also enjoyed the beautiful outdoors ground and the beach. This was a very relaxing and beautiful vacation. I want to thank the staff in general and specifically the general manager Danny who made my vacation very special. Thank...

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Helpful?
Thank George S
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear George S, Thank you for your lovely review. We are very happy to know that you and your daughter enjoyed your vacations. We hope to see you again very soon. Kind Regards, Dany Dagher

London, United Kingdom
Reviewed 2 weeks ago via mobile

Have stayed at this hotel a couple of times before but not for a couple of years or so. Glad I decided to return. I guess in Dubai terms this hotel could be construed as a little bit dated but for me the setting and grounds more than make up for it. The garden and beach areas are most impressive...

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Helpful?
Thank 1879fulham
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear 1879fulham, Thank you for your kind review and for staying with us once again. We are very happy to know that you enjoyed your second time at the Sheraton Jumeirah. We hope to see you again very soon. Kind Regards, Dany Dagher

Portsmouth, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed in the Sheraton several times while on business in Dubai and each time I receive a warm welcome, great service, nothing is too much trouble. The rooms are great, great restaurants, great bar scene and all round just great! You won't be disappointed

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Helpful?
Thank chrismranger
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear chrismranger, Thank you for your lovely review. We are very happy to know you enjoyed your stay with us. We hope to see you again very soon. Kind Regards, Dany Dagher

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Staying in The Marina

Neighbourhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Bliss Lounge
Bliss Lounge
Cuisines: Japanese, Bar, Sushi, European, Pub, Fusion, Wine Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A beautiful resort located on the white sands of Jumeirah Beach. Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. A resort haven, which combines relaxation with accessibility, is perfect for all business travelers, honeymooners, families and holidaying guests. ... more   less 

Additional Information about Sheraton Jumeirah Beach Resort

Address: Al Sufouh Road, P.O. Box 53567 | near The Walk at JBR, Dubai Marina, Dubai 53567, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Price Range: RM762 - RM3,710 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Jumeirah Beach Resort 5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Sheraton Jumeirah Beach Hotel Dubai
Sheraton Dubai
Sheraton Jumeirah Beach Resort & Towers
Dubai Sheraton
Hotel Style:
#12 Top resorts Hotel in Dubai
#36 On the Beach Hotel in Dubai
#86 Spa Hotel in Dubai
#94 Business Hotel in Dubai
#95 Family Hotel in Dubai
#96 Romantic Hotel in Dubai
#134 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Jumeirah Beach Resort staff and other travellers.
51 questions
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Questions? Get answers from Sheraton Jumeirah Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you can get the beach/park view, you'd be happy. I'm facing neighbor hotel, but no issues with that”
 of 5 bubbles none006, 6 Dec 2016 | Read review
“Sea view rooms are amazing”
 of 5 bubbles wtaylor2016, 11 Nov 2016 | Read review
“As high as possible with views of the water and the boardwalk”
 of 5 bubbles amryj, 7 Nov 2016 | Read review
“rooms to the beach are quieter”
 of 5 bubbles marcn924, 5 Nov 2016 | Read review
“get a room facing the beach”
  • View from room
  • View from room
 of 5 bubbles captainj45, 11 Oct 2016 | Read review
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