The hotel is very nice. The food is excellent everything I tried tasted amazing. Also in the special restaurants e.g. Indian or American the food is delicious. The hotel is very clean and the room service makes a good job. The beach is beautiful and very big. The service was brillant and the employees are all very friendly and helpful. Espacially Ansari, who works at the Pool bar. He is polite and you can always have a nice smalltalk with him.
They give a lousy service they see that one wants to ask and they ignore it and still laugh at each other and ignore it, it is a bad education. The disque manager of India a waiter from India are the rude bad guys. Contact ethical and professional staff.
Excellent hotel in a brilliant location. The standard at this hotel is amazing with staff who are polite and wonderful. The rooms are cleaned very well and nothing is too much trouble for the staff Everything is close by. You have the famous walk which has eveything for all families, couples and children. The staff at the hotel especially Kranthi who was absolutely brilliant. He was extraordinary with everything very polite and friendly and went above and beyond with eveything. He deserves a promotion and a pay rise what an asset to the hotel!!!!! We will definitely be back Thanks to all the staff see you soon!!!
Well what can I say about our amazing 8 night holiday. We had an late flight from Gatwick getting to the hotel early about 10 ish. We were met by Erica who checked us in but informed us that our room was ready but hadn't been signed off by house keeping. She explained everything wonderfully about the hotel and said she would ring me when it was ready. We familiarised ourselves outside and around the hotel and then at 12 Erica rang to say the room was ready. Erica was really brilliant with the service then and throughout the holiday and she will know the reference to the goats cheese as we had a joke about it. We had a wonderful sea view room on level 2 with a view of the beach and the wheel. The room was well looked after by Ranveer. Everything about the hotel was great. Forstly the staff. Apart from Erica nothing nothing was too much trouble but I have to mention the following :- In the buffet Himanshu,Mercy,Ambreen and Lea. These all had a big heart-they will know what I mean and a big thankyou for the retirement cake. The pool bar-Katik who always had time to speak and kept us topped up with water, supplying a cool box with ice,glasses and cold water. Ranveer around the pool. He always saw us coming to the pool and came to greet us and had sunloungers ready. The hotel is in a great position at the end of The Walk and it was so easy to walk to the wheel,the Marina and of course The Walk. Public transport is very good and fairly cheap to get around Dubai. Taxis were brilliant and always available and we used them to go to The Frame, Dubai Mall and The Burj. We used the tour company based in the hotel to do a jeep safari which was excellent value and fun and although I didn't take the girls name, who was Polish, she was always friendly and she seemed just like the other hotel staff with being helpful. Food was excellent and the buffet always varied and the breakfasts were good especially the omelettes. We went all inclusive and knew there was a fixed menu in the other restaurants. This wasn't a problem as we still had a good choice. We tried the Chinese and Indian and enjoyed the Chinese so much we used it a second time. After this great experience we can't wait for a return visit.…
Vrli ljubazni i poslovni svi u Azzure bar. Vrlo smo zadovoljni sa njima snehal, karthik,thushan,soe, aakhil,aansari. Hotel location is very awesome. Me and my husband enjoyed my trip. We Will definitely come back again.
I have stayed with my family in the suite and enjoyed the club lounge. What a team !!! Logie, Demi, Chavi, Mukcel, MOl, suzuka were treating us like VIP's!! Always around if we need any beverages, making sure it is always clean around us. Chef Rukmal heard that I am allergic to butter and moyonnaise, and went to make a sandwich special to meet my needs. I am in Dubai since 15 yrs and so use to the service in the region but at the Club, they went above my exceptation. Will definitely return this weekend to enjoy the nice service, the smile there.
fantastic service, all very professional, and polite, great food…♥️♥️♥️ Ps.The best is Ansari all azure staff is very good am we eill be back next year thank u so much everyone food was good and drink also very awesome Bar man thushn and vishal
I am often at Sheraton beach resort, the location is one of the best In Dubai , but what really switch the lights on is the service, by itself deserves 10 stars. The team at the executive lounge where I usually go for a break or a meeting , really goes above and beyond to provide you with top of the notch courtesy, experience and empathy . Everything is perfect up there and you will never cross the exit door with a something else than a large smile .
Great hotel with a perfect location right next to “The Walk” on JBR. We stayed for a week and had a fabulous time. We got a taxi to Atlantis, the Malls for around 50-60 AED, went on the giant inflatable on the beach and the little splash park at the end of the walk. Staff are amazing. They cannot do enough for you. We went half board, with lounge access. It was a great option. The Club Lounge was lovely and the evening drinks away from the kids was a moment of calm. Massive thanks to Demi and the team who were absolutely brilliant. The hotel is very clean and facilities are fantastic. We had a family room (3 beds) and they added a travel bed. The size of room was great and I would very much recommend that when travelling with a family. There is a lovely private beach, gym, and lots of different restaurants. It’s perfect for families! The Arabian restaurant and the Black Goose were our favourites. If we ever come back to Dubai we would definitely stay here again. Thank you to the managers for arranging our room very late on our arrival night, and to all the staff who made this holiday perfect.…
Amazing brunch family friendly atmosphere with plenty of delicious food. We enjoyed the Arabic cuisine. Special thanks for chef Wassem for his kidness and chef Sushil for his patients and professional services.