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Sheraton Jumeirah Beach Resort

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Al Mamsha Road Near The Walk At JBR, Dubai Marina, Dubai 53567 United Arab Emirates
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Traveller (2327)
Pool & Beach (435)
Dining (278)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 18/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Jumeirah Beach Resort
Updated 18/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#297 of 896 hotels in Dubai
Location
Cleanliness
Service
Value
On a white sand beach in the JBR, Sheraton Jumeirah Beach Resort features a large outdoor pool and private beach area where guests can enjoy the perfect Arabian Gulf coastline. Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. A resort haven, which combines relaxation with accessibility, is perfect for all business travelers, honeymooners, families and holidaying guests.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Arabic, Filipino, Hindi
Hotel links
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Location

Full view
92Great for walkers
Grade: 92 out of 100
135Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
3078Reviews187Q+A100Room tips
Traveller rating
  • 1,628
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  • 117
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Most Recent
Deniz E wrote a review 5 Jul
2 contributions
The hotel is very nice. The food is excellent everything I tried tasted amazing. Also in the special restaurants e.g. Indian or American the food is delicious. The hotel is very clean and the room service makes a good job. The beach is beautiful and very big. The service was brillant and the employees are all very friendly and helpful. Espacially Ansari, who works at the Pool bar. He is polite and you can always have a nice smalltalk with him.
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Date of stay: July 2022Trip type: Travelled with family
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Scenic758401 wrote a review 5 Jul
San Salvador, El Salvador3 contributions
They give a lousy service they see that one wants to ask and they ignore it and still laugh at each other and ignore it, it is a bad education. The disque manager of India a waiter from India are the rude bad guys. Contact ethical and professional staff.
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Date of stay: July 2022Trip type: Travelled as a couple
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Response from Mohamed El Aghoury, General Manager at Sheraton Jumeirah Beach Resort
Responded yesterday
Dear Scenic758401, Thank you very much for recently visiting Sheraton Jumeirah Beach Resort. Though it is a disappointment to be reading such review, I am grateful that you have taken your valuable time to share your experience with us. You did express that your visit was below your expectations and I would like to take this opportunity to apologize for this experience. I would like to kindly ask if it’s possible to understand further where did we fail to deliver the best level of service that we strive to provide on a regular basis. You can reply to me directly; I will definitely look into your feedback. Despite this, I hope to be able to welcome our guest back, please let me know if I can be of assistance in any way. Mohamed El Aghoury, General Manager
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Natasha Y wrote a review 3 Jul
Bridgend, United Kingdom37 contributions29 helpful votes
Excellent hotel in a brilliant location. The standard at this hotel is amazing with staff who are polite and wonderful. The rooms are cleaned very well and nothing is too much trouble for the staff Everything is close by. You have the famous walk which has eveything for all families, couples and children. The staff at the hotel especially Kranthi who was absolutely brilliant. He was extraordinary with everything very polite and friendly and went above and beyond with eveything. He deserves a promotion and a pay rise what an asset to the hotel!!!!! We will definitely be back Thanks to all the staff see you soon!!!
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Date of stay: July 2022Trip type: Travelled with family
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Rodney C wrote a review Jun 2022
Bridgwater, United Kingdom254 contributions67 helpful votes
+1
Well what can I say about our amazing 8 night holiday. We had an late flight from Gatwick getting to the hotel early about 10 ish. We were met by Erica who checked us in but informed us that our room was ready but hadn't been signed off by house keeping. She explained everything wonderfully about the hotel and said she would ring me when it was ready. We familiarised ourselves outside and around the hotel and then at 12 Erica rang to say the room was ready. Erica was really brilliant with the service then and throughout the holiday and she will know the reference to the goats cheese as we had a joke about it. We had a wonderful sea view room on level 2 with a view of the beach and the wheel. The room was well looked after by Ranveer. Everything about the hotel was great. Forstly the staff. Apart from Erica nothing nothing was too much trouble but I have to mention the following :- In the buffet Himanshu,Mercy,Ambreen and Lea. These all had a big heart-they will know what I mean and a big thankyou for the retirement cake. The pool bar-Katik who always had time to speak and kept us topped up with water, supplying a cool box with ice,glasses and cold water. Ranveer around the pool. He always saw us coming to the pool and came to greet us and had sunloungers ready. The hotel is in a great position at the end of The Walk and it was so easy to walk to the wheel,the Marina and of course The Walk. Public transport is very good and fairly cheap to get around Dubai. Taxis were brilliant and always available and we used them to go to The Frame, Dubai Mall and The Burj. We used the tour company based in the hotel to do a jeep safari which was excellent value and fun and although I didn't take the girls name, who was Polish, she was always friendly and she seemed just like the other hotel staff with being helpful. Food was excellent and the buffet always varied and the breakfasts were good especially the omelettes. We went all inclusive and knew there was a fixed menu in the other restaurants. This wasn't a problem as we still had a good choice. We tried the Chinese and Indian and enjoyed the Chinese so much we used it a second time. After this great experience we can't wait for a return visit.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: Sea view rooms have a lovely panoramic view
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Miros l wrote a review Jun 2022
1 contribution
Vrli ljubazni i poslovni svi u Azzure bar. Vrlo smo zadovoljni sa njima snehal, karthik,thushan,soe, aakhil,aansari. Hotel location is very awesome. Me and my husband enjoyed my trip. We Will definitely come back again.
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Date of stay: June 2022Trip type: Travelled with friends
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Jam Dubz wrote a review Jun 2022
Dubai, United Arab Emirates2 contributions
I have stayed with my family in the suite and enjoyed the club lounge. What a team !!! Logie, Demi, Chavi, Mukcel, MOl, suzuka were treating us like VIP's!! Always around if we need any beverages, making sure it is always clean around us. Chef Rukmal heard that I am allergic to butter and moyonnaise, and went to make a sandwich special to meet my needs. I am in Dubai since 15 yrs and so use to the service in the region but at the Club, they went above my exceptation. Will definitely return this weekend to enjoy the nice service, the smile there.
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Date of stay: June 2022
Value
Cleanliness
Service
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FRANCESCA A wrote a review Jun 2022
1 contribution
fantastic service, all very professional, and polite, great food…♥️♥️♥️ Ps.The best is Ansari all azure staff is very good am we eill be back next year thank u so much everyone food was good and drink also very awesome Bar man thushn and vishal
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Date of stay: June 2022Trip type: Travelled with family
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Antonello A wrote a review Jun 2022
1 contribution
I am often at Sheraton beach resort, the location is one of the best In Dubai , but what really switch the lights on is the service, by itself deserves 10 stars. The team at the executive lounge where I usually go for a break or a meeting , really goes above and beyond to provide you with top of the notch courtesy, experience and empathy . Everything is perfect up there and you will never cross the exit door with a something else than a large smile .
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: Avoid April / May months if you can as that is peak period for tourism and you can find the place...
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Smugpaul wrote a review Jun 2022
Exeter UK31 contributions70 helpful votes
+1
Great hotel with a perfect location right next to “The Walk” on JBR. We stayed for a week and had a fabulous time. We got a taxi to Atlantis, the Malls for around 50-60 AED, went on the giant inflatable on the beach and the little splash park at the end of the walk. Staff are amazing. They cannot do enough for you. We went half board, with lounge access. It was a great option. The Club Lounge was lovely and the evening drinks away from the kids was a moment of calm. Massive thanks to Demi and the team who were absolutely brilliant. The hotel is very clean and facilities are fantastic. We had a family room (3 beds) and they added a travel bed. The size of room was great and I would very much recommend that when travelling with a family. There is a lovely private beach, gym, and lots of different restaurants. It’s perfect for families! The Arabian restaurant and the Black Goose were our favourites. If we ever come back to Dubai we would definitely stay here again. Thank you to the managers for arranging our room very late on our arrival night, and to all the staff who made this holiday perfect.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Club Lounge is amazing For a family with 2 kids, book the 3 bed room
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Carole C wrote a review Jun 2022
1 contribution
Amazing brunch family friendly atmosphere with plenty of delicious food. We enjoyed the Arabic cuisine. Special thanks for chef Wassem for his kidness and chef Sushil for his patients and professional services.
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Date of stay: June 2022Trip type: Travelled with friends
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PRICE RANGE
US$139 - US$225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton jumeirah beach hotel dubai, sheraton dubai, sheraton jumeirah beach resort & towers, dubai sheraton
LOCATION
United Arab EmiratesEmirate of DubaiDubaiJumeirah Beach Residence (JBR) / The Marina
NUMBER OF ROOMS
256
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Frequently Asked Questions about Sheraton Jumeirah Beach Resort
Which popular attractions are close to Sheraton Jumeirah Beach Resort?
Nearby attractions include Bliss Lounge (0.1 km), Bla Bla Dubai (0.1 km), and Marina Beach (0.2 km).
What are some of the property amenities at Sheraton Jumeirah Beach Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Jumeirah Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Jumeirah Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Jumeirah Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Jumeirah Beach Resort?
Conveniently located restaurants include Buur Brunch & Dinner, Yingsu, and Hurricane's Grill & Bar The Beach.
Are there opportunities to exercise at Sheraton Jumeirah Beach Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Jumeirah Beach Resort have an airport shuttle?
Yes, Sheraton Jumeirah Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sheraton Jumeirah Beach Resort have airport transportation?
Yes, Sheraton Jumeirah Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Jumeirah Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Jumeirah Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.