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Ascot Hotel

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Ascot Hotel
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319 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Reviewed 26 October 2016 via mobile

Ideal for exploration of Dubai. Nearby bus and metro station. The hotel is conveniently located near shopping Areas like meena bazaare and gold souq.Good breakfast. Clean and nice room. Outstanding housekeeping provided by Zenna, Carlo and Rafiq. Friendly check in provided by Iris and Peter in the reception. Bellboy Roderick was very courteous enough to help me with my luggages....

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Helpful?
Thank drehman555
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Mr Drehman Thank you very much for staying at the Ascot Hotel Dubai and for posting your review on TripAdvisor. We are delighted that the renovation did not hinder your overall staying experience and that you enjoyed your stay. Your feedback will definitely inspire our colleagues to work harder knowing their efforts are recognized. We are grateful for your...

Reviewed 25 October 2016 via mobile

I would like to thank to all staff.reception always smile , especially to housekeeping staff cleaning my room ,valet driver mr,muthu and marwan nice taking both of you.mr .roderick bringing my luggage, capt,jerry for the location of the restaurant. I will visit again next time of my family.thanks for all staff.

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Helpful?
Thank harvinder k
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Mr Harvinder, Thank you very much for posting your review on Trip Advisor. We are glad to hear that you had a positive experience whilst staying with us. . Thank you for your positive feedback about our hotel facilities and colleagues, I’m sure our team will be inspired by your kind words. We look forward to welcoming you back...

Victoria, Seychelles
Reviewed 23 October 2016 via mobile

I have a very bad experience on my stay at ascot hotel bur dubai, i change hotel after 5 night, on departure we left one piece of luggage and the next day when i go back to pick it up, the box was open and my stuff was missing inside..and there staff told me that this is not there problem..

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Helpful?
Thank James J
Reviewed 23 October 2016 via mobile

Awesome hotel, good service and very friendly staff. Food very tasty,. Nice ambient. Room temperature is good.thanks to Mr.roderick.mr.jerry.mr.mutu nice talking. reception is very helpful thanks again everyone.......

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Helpful?
Thank Toby D
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Tobyl, Thank you very much for posting your review on Trip Advisor. We are glad to hear that you had a positive experience whilst staying with us. . Thank you for your positive feedback about our hotel facilities and colleagues, I’m sure our team will be inspired by your kind words. We look forward to welcoming you back to...

Qatar
Reviewed 19 October 2016

ITS very bad experience . Hotel staff are very rude and specially security guy are rubbish and no respect for guest . Rooms Are small and too noisy for night Club you cant able to sleep untile 3am . I book because of ROYAL ASCOT Hotel but compare to Royal its worst hotel and never stay again to ASCOT Hotel...

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Helpful?
Thank Murtuza K
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Murtuza, Thank you very much for posting your review on Trip Advisor. First of all sincerely apologize for the inconvenience caused during the stay. Your comments has been informed to the management and we would take app orate action. For further assistance you can contact me. We look forward to welcoming you back to Ascot Hotel, Dubai in the...

Reviewed 18 October 2016 via mobile

We stay room 105 room was so clean housekeeping give good service.reception ms.airish every day smile to us. Mr . Roderick and capt .jerry help us about dubai nice taking to them.mr muthu assist to take a taxi .thank you for giving service

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Helpful?
Thank Jayantibhai P
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Mr Jayantibhai, Thank you very much for posting your review on Trip Advisor. We are glad to hear that you had a positive experience whilst staying with us. . Thank you for your positive feedback about our hotel facilities and colleagues, I’m sure our team will be inspired by your kind words. We look forward to welcoming you back...

Reviewed 18 October 2016 via mobile

Service is excellent all staffs are cooperative and helpful especially captain jerry iand muttu.. I was given a room in first floor and my room was cozy.. Restaurant food was also tasty thanks for the good service...

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Helpful?
Thank madhusudan p
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Mr Madhusudan, We thank you for taking the time to share your positive feedback following your recent stay with us at Royal Ascot Hotel. We are glad that you had a memorable experience and that you particularly enjoyed the warm and professional service from our proud staff members. The entire team are thrilled with your warm comments and will...

Vancouver, Canada
Reviewed 17 October 2016 via mobile

Many thanks to Antionette and Irish for their kind service. The hotel is well positioned for me, and the facilities good. The hotel has plenty of character, which can take you on unexpected journeys! Mystery stairwells, restaurants, and quiet alcoves. Service is prompt, professional and courteous. Overall good value!

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Helpful?
Thank Sean O
Reviewed 16 October 2016 via mobile

Thanks all, breakfast was very good,thanks to housekeeping for cleaning our room, capt.jerry for giving information about dubai.bellboy roderick for helping bringing luggage.Mr.mutho valet guy helping for get a taxi.thanks you

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Helpful?
Thank AFSAL C
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Afsal, Thank you very much for posting your review on Trip Advisor. We are glad to hear that you had a positive experience whilst staying with us. . Thank you for your positive feedback about our hotel facilities and colleagues, I’m sure our team will be inspired by your kind words. We look forward to welcoming you back to...

Reviewed 7 October 2016 via mobile

I stayed in Ascot Hotel and it was awesome..from the reception staff who will accommodate you with warm welcome and smile on their faces especially bell captain Jerry,Irish and Madel.the rooms were clean that u can relax during your stay..this hotel also is near metro station, meena bazaar, malls where we went for shopping.muttu,security Fredrick and rodericks helped us a...

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Helpful?
Thank Raza A
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Mr Raza, Thank you for taking the time to share your experience and for choosing to stay at the Ascot Hotel.We are pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. Will certainly...

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Dubai, the Ascot Hotel offers deluxe rooms with picturesque views of the city. It is a 5-minute drive from the popular Burjuman Mall. The rooms are well-appointed, modernly furnished and have luxurious marble bathrooms. In-room amenities include large LCD TVs with satellite channels and a minibar. The Ascot Hotel offers a choice of 4 food and beverage outlets. Japanese cuisine can be sampled at Yakatori, Russian specialties are served with themed entertainment at Troyka, and Thai delicacies are offered at The Thai Connection. The hotel also has an Irish pub, Waxy O'Connors. Guests of the Ascot Hotel are free to use the leisure facilities of the sister hotel next door. This includes a rooftop swimming pool and spa facilities. There is a complimentary shuttle service to one of Dubai's popular public beaches. The Ascot Hotel is a 7-minute drive from Sheikh Zayed Road. Bur Dubai is a great choice for travellers interested in desert, sightseeing and business. ... more   less 

Additional Information about Ascot Hotel

Address: Khalid Bin Waleed Road, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM341 - RM1,090 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ascot Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Ascot Hotel Dubai
Hotel Style:
#103 Spa Hotel in Dubai
#174 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Ascot Hotel staff and other travellers.
4 questions
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Questions? Get answers from Ascot Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor, Executive room”
 of 5 bubbles 78amanv, 9 Dec 2016 | Read review
“As part of customer service i think your team must educate your guest where is it convenient.”
 of 5 bubbles emzeus14, 5 Apr 2016 | Read review
“Not the first floor, there's a sports bar and it gets quite rowdy later on in the evening,”
 of 5 bubbles 416mahsaa, 9 Mar 2016 | Read review
“stay away from the upper levels where there is a night club”
 of 5 bubbles WissamBeirut, 19 Oct 2015 | Read review
“excellent ac unit works”
 of 5 bubbles KomaFozilov, 13 Oct 2015 | Read review
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