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Jumeira Rotana

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619 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Burnley, United Kingdom
Reviewed 20 October 2015 via mobile

4 star hotel with a 5 star service. Staff made you feel very welcome. Special mention to Rahman from concierge, bevan and portia from reception. These it's literally do cater for each and everyone of your needs. I forgot my bag in a taxi and was very impressed with the manner in which they dealt with it - you would...

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Helpful?
Thank Farhan86
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us at Jumeira Rotana Dubai and for such a gratifying review. Your positive comments will be shared with all the colleagues of the hotel, especially with the Reception team which you have praised in your feedback. We do hope to see you again very soon and make your next stay...

County Londonderry, United Kingdom
Reviewed 10 October 2015

Well first and foremost. I would like to say it was a great hotel with a lot of potential. Great view. Good staff. Negatives was the location being far from the metro, taxi prices too much. Wifi was too expensive and very slow. Room service was not very consistent, with some days the room is cleaned, some days its missed....

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1Thank Irfan A
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Firstly, let me thank you for choosing to stay in Jumeira Rotana on your recent stay to Dubai. We are deeply saddened you had such a negative experience while staying with us and that we did not get to connect, as intended to, during your stay. Your feedback is extremely important; every comment will be personally addressed...

Newcastle upon Tyne, United Kingdom
Reviewed 8 October 2015 via mobile

We stayed for a few nights in a stop over in Dubai. This hotel did the job, it was clean and staff were really nice. The Boston bar is great, and we loved the pool on the roof! It is easily accessible from the airport and only a couple minutes in a taxi to the dubai mall/burj khalifa. Would recommend...

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Helpful?
Thank Darren9_R
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you very much for choosing to stay with us at Jumeira Rotana Dubai and for such a gratifying review. We are extremely pleased to know that you have enjoyed your stay with us and were happy with our services and facilities. Your positive comments will be shared with all the colleagues of the hotel. It is...

Dubai, United Arab Emirates
Reviewed 3 October 2015

we enjoyed our stay at this wonderful hotel. Very reasonably priced, neat and clean rooms as well as many dining options makes this hotel perfect place for stying in Dubai. It is located in satwa, heart of the city.

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Thank Jinky a
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you very much for choosing to stay with us at Jumeira Rotana Dubai and for such a gratifying review. We are extremely pleased to know that you have enjoyed your stay with us and were happy with our services and facilities. Your positive comments will be shared with all the colleagues of the hotel. It is...

Reviewed 27 September 2015 via mobile

The female desk clerk was very rude after a long flight and late check in she was being very argumentative. I told her that I had already been sent an email via the hotel to say I would be entitled to a upgrade and front facing room as it was our third anniversary but she would not even listen, kept...

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3Thank Sallly1
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Ms. Sally, I was really sorry to hear of the problems you experienced during your recent stay at our hotel. We pride ourselves on the standard of our service and I have carried out an investigation to find out how we fell short this time. We are always looking to improve the standard of service we can provide and...

Greater London, United Kingdom
Reviewed 23 September 2015

This was my third visit at Rotana Jumeira, and it was absolutely wonderful. The hotel staff were particularly friendly and helpful. In particular I would like to thank Bilal, Kamrul, Muhammedand Zaman for making our stay very pleasant and safe. A Big thank you to Bilal and Kamrrul for spotting my wallet which I accidentally left on the taxi seat....

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Helpful?
Thank Sophie K
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Sophie, Thank you very much for staying with us at Jumeira Rotana Dubai. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. We will notify to our colleagues Bilal, Kamrul, Muhammed and Zaman of your great comments. . Thank you once again and we do hope to...

Dubai, United Arab Emirates
Reviewed 22 September 2015 via mobile

Ok so first off the rooms are a good size, the positives end there. The street and area that this hotel is in is VERY BAD! It's the ghetto of Dubai near Al Satwa. Then at least one whole side of the hotel windows is facing dormitories/housing of workers! So you literally look into their living room, bedroom etc. it's...

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2Thank tt1234567
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Firstly, let me thank you for choosing to stay in Jumeira Rotana on your recent stay to Dubai. We are deeply saddened you had such a negative experience while staying with us and that we did not get to connect, as intended to, during your stay. Your feedback is extremely important; every comment will be personally addressed...

Reviewed 19 September 2015 via mobile

Stayed here for 5 nights, staff are brilliant. Namely a gentleman by the name Rahman. He was very helpful in guiding us around Dubai as this was our first visit and was also very friendly. Rooms were clean but corridors on the second floor known as 'premium' rooms smelt of really bad cigarette smell. As the floor is a smoking...

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2Thank Meezan R
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Meezan, Thank you very much for staying with us at Jumeira Rotana Dubai. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. With regards to the corridor smell it will be shared with all concerned departments. We have passed on your compliments to our colleague Rahman who...

Reviewed 15 September 2015

My experience was very good. I stayed for 2 nights HAD DELICIOUS BREAKFAST WITH FRESH FRUITS.. Not a great view from the windows though.. Friendly staff.. Someone used the potato can from the mini bar and put it back half eaten. Hotel charged that on my bill but I refused to pay for it and they removed it. Check your...

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Thank Syed-Owais
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Syed-Owais, Thank you very much for staying with us at Jumeira Rotana Dubai. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. It was, however, most concerning to learn that you have encountered a problem with the mini bar. Please accept my sincere apologies for the inconvenience...

Wolverhampton, United Kingdom
Reviewed 4 September 2015 via mobile

Unsure where to start with this hotel! The room was none smoking but on the way the corridors absolutely stink of smoke, reception are rude, which is a problem when I had to have my key card for room re activated EVERY day. £80 if you want Internet for the week in your rooms. And this hotel is so far...

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4Thank Dannycoates1975
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Guest, Thank you for taking your time to share your experienced during your recent stay with us. We have noted your comments with regards to the smoking smell and rude service. This has been taken up by the concerned departments to look into this matter so it does not happen again. My sincerely apologize for the inconvenience that may...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Jumeira Rotana is conveniently located a 10-minute drive away from Dubai International Financial Centre and Dubai World Trade Centre and in close proximity to The Dubai Mall and Burj Khalifa, making it an ideal destination for both business travellers and holidaymakers. The five-storey property boasts 125 rooms offering splendid views of the Sheikh Zayed skyline as well as the city of Dubai. All of the rooms and suites are furnished to the highest degree to provide guests with the comfort and warmth of a home away from home experience. Two distinctive food and beverage venues include The Boston Bar, which serves up refreshing cocktails and alcoholic beverages in addition to a scrumptious à la carte menu of American and British delicacies, while Olive Oil, the all-day dining international restaurant serves an enticing variety of dishes from around the globe for breakfast and dinner. Guests with recreation in mind can access Bodylines Fitness & Wellness Club, work out in the fully equipped gym or take a dip in the rooftop swimming pool. ... more   less 

Additional Information about Jumeira Rotana

Address: Al Diyafah Street | 3a Street, Al Badaa, Dubai 33640, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM330 - RM907 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jumeira Rotana 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Jumeira Rotana Hotel Dubai
Jumeira Rotana Dubai
Jumeirah Rotana Hotel
Hotel Style:
#124 Business Hotel in Dubai
#156 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeira Rotana staff and other travellers.
34 questions
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Questions? Get answers from Jumeira Rotana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure that you don't get a room above the bar as you will not get much sleep. Southside.”
Knockabout, 21 Apr 2017 | Read review
“If you choose a non smoking room or a room with a view, make sure that your demand has been respected!”
ananass2014, 19 Apr 2017 | Read review
“Classic Suite”
FrancesGo, 19 Mar 2017 | Read review
“Just avoid the first floor. You can as a room from Bruj Khalifa side.”
yowalid, 14 Mar 2017 | Read review
“i love the entire rooms”
flyify81, 1 Feb 2017 | Read review
5 of 5