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The Palace at One&Only Royal Mirage Dubai

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The Palace at One&Only Royal Mirage Dubai
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1,505 Reviews from our TripAdvisor Community

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There are newer reviews for The Palace at One&Only Royal Mirage Dubai
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Showing 1,246: English reviews
Northamptonshire, United Kingdom
Reviewed 15 April 2014

totally recommend this hotel in Dubai as the ultimate chill out with first class service! We have visited this hotel for about 10 years and the level of service remains fabulous. We usually book gold club in the Palace which provides additional benefits - well worth the extra cost. From being met at the airport and travelling in a big...

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Helpful?
1Thank chrisb344
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Chris, Thank you very much for sharing your recent experience at the Arabian Court. We sincerely appreciate the time you have spent towards your detailed comments. Your very kind compliments towards our team members and departments will be shared with all concerned. We are indeed delighted to read that you enjoyed the facilities and services provided by our team...

Cambridge, United Kingdom
Reviewed 9 April 2014

Great bar with a great vibe, view and design. I and two friends went to the One and Only's Jetty bar for drinks and didn't want to leave. It was like South Beach meets Mykonos. Very cool design and lighting with cool music. Mostly expats and wealthy clientele. Didn't want to leave it was that good. Mojito was v strong...

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1Thank nicklee1968
Petersfield, United Kingdom
Reviewed 4 April 2014

Just returned from an extremely disappointing stay at this hotel. Having stayed here before, when it was a standard you would expect, things have certainly changed and not for the better. The hotel is now looking very tired particularly the pool and garden areas. There are far too many things to list here but the main problem is that the...

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Helpful?
3Thank JaneS941
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Jane Thank you very much for sharing your recent experience. We have carefully reviewed all the information you have kindly provides us, and we deeply apologise for having come short of meeting some of your expectations. Rest assured that each comment is looked into with members of the concerned teams and adjusted where ever possible. We hope that you...

Huizen, The Netherlands
Reviewed 1 April 2014

Stayed here for 3 nights in September 2013. I booked through my Virtuoso agent and, as part of the Virtuoso benefits, got upgraded to a Gold Club room. The service in this hotel is top notch. Everything you want done is done before you can even finish your question. They're also very good in making you feel welcome and extra...

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1Thank ReneVdS1978
Cardiff, United Kingdom
Reviewed 27 March 2014

We were not staying in this hotel but with a friend. As we were celebrating a Birthday we wanted to do something special so we payed £101 (600DR) to sit on the hotels beach for 5 hours, all you got was a towel and as we were not hotel guests the staff ignored us. For lunch we had a sandwich...

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Helpful?
2Thank SteveJames15
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Steve, Thank you very much for sharing your recent experience. We deeply apologise for having come short of meeting some of your expectations. Rest assured that each comment is looked into with members of the concerned teams and adjusted where ever possible. Kind regards Management Team One&Only Royal Mirage, Dubai.

London, United Kingdom
Reviewed 27 March 2014

My husband and I spent six nights at The Palace and had a great time. Every member of staff was friendly and helpful, with cheerful 'good mornings' and offers of help. The hotel was immaculately clean and the food of an exceptionally high quality. Yes, the birds on the terrace at breakfast can be a bit of a nuisance, but...

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Helpful?
1Thank Kate C
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Kate, Thank you very much for sharing the details of your recent stay at The Palace of One&Only Royal Mirage. We sincerely value such feedback and appreciate the time you have taken to be so detailed. Rest assured, all the concerned departments will be informed of your kind compliments. Meanwhile, we look forward to welcome you again. Kind regards...

Manchester
Reviewed 25 March 2014 via mobile

This place was the end to my honeymoon, ran into an obnoxious member of staff to begin with. Thereafter that was resolved and to my amazement i had to walk for literally 2 minutes and 12 seconds nonstop trek (i counted) from getting to my room from the lift. Imagine that!?!? Everyday around 10 times in the day? On my...

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Helpful?
1Thank Aniefan
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you very much for sharing your recent experience. We sincerely thank you for selecting to stay at One&Only Royal Mirage during the very special occasion of your honeymoon. We deeply apologise for having come short of meeting your expectations. Rest assured that each comment is carefully looked into with members of the concerned teams and adjusted where...

Rome, Italy
Reviewed 24 March 2014

We left Dubai 10 years ago but since longtime it was our intention to visit again the Emirates and the famous Royal Mirage. We booked a dinner at the Eauzone Restaurant. But..what an unpleasant surprise! Very close to the hotel run the highway leading to the Palm Island: loud engine noice on a 24 hrs basis!! No peace anymore on...

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2Thank ivo b
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing the experience related to your recent stay. We apologise if we have come short of meeting some of your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will give us the opportunity of welcoming you back...

London, United Kingdom
Reviewed 24 March 2014

During our stay in Dubai which was part of our honeymoon we visited a few other hotels to go to bars or restaurants and each time we said to ourselves we were so glad we chose the One & Only Royal Mirage. The hotel's grounds are beautifully landscaped with a gorgeous swimming pool at The Palace and endless palm trees,...

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Helpful?
1Thank Jessica M
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Jessica, Thank you very much for sharing the details of your recent stay at The Palace of One&Only Royal Mirage. We sincerely value such feedback and appreciate the time you have taken to be so detailed. Rest assured, all the concerned departments will be informed of your kind compliments. Meanwhile, we look forward to welcome you again. Kind regards...

London, United Kingdom
Reviewed 17 March 2014

What a beautiful hotel. I can't fault our stay in December. All staff were attentive, Olives was great for breakfast, grill bar was delish! Pool was amazing and plenty of sunbeds. There's a great sheesha bar in the hotel which had a lovely ambience. It's a very grand and glam hotel and felt like a millionaires club by 8pm. The...

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Helpful?
2Thank Sel B
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing the experience related to your recent stay with us at the Arabian Court. We indeed apologise if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will give us the...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palace at One&Only Royal Mirage conjures the magic of Arabia, a domain where guests may wander amidst the abundant gardens or stroll amongst the meandering water features. The property is generous, with 231 guest rooms and suites, on a private beach that offers rich leisure facilities, such as the impressive temperature-controlled swimming pools, water sports centre, tennis courts, golf putting green, ‘KidsOnly’ children’s facilities and, most importantly, a tranquil haven for rest and relaxation. ... more   less 

Additional Information about The Palace at One&Only Royal Mirage Dubai

Address: Al Sufouh Rd | Jumeirah Beach, Dubai 37252, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM2,139 - RM5,961 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace at One&Only Royal Mirage Dubai 5*
Number of rooms: 231
Reservation Options:
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Also Known As:
The Palace At One&Only Royal Mirage Dubai Hotel Dubai
The Palace At One And Only Royal Mirage Dubai
Royal Mirage Dubai
Hotel Style:
#4 Top resorts Hotel in Dubai
#10 On the Beach Hotel in Dubai
#22 Luxury Hotel in Dubai
#25 Family Hotel in Dubai
#41 Romantic Hotel in Dubai
#97 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Palace at One&Only Royal Mirage Dubai staff and other travellers.
26 questions
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London, United Kingdom

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Questions? Get answers from The Palace at One&Only Royal Mirage Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gold club is worth it.”
 of 5 bubbles stewck, 15 Jan 2017 | Read review
“Go for the Gold Club if you want a luxurious room and the most amazing afternoon tea!”
 of 5 bubbles Polly23667, 15 Jan 2017 | Read review
“All rooms are of a very high standard.”
 of 5 bubbles annementiply, 11 Jan 2017 | Read review
“All rooms have beautiful views to the gardens and sea beyond”
 of 5 bubbles Hill2017, 1 Jan 2017 | Read review
“Request a suite with a view of the water.”
 of 5 bubbles JerryK126, 28 Dec 2016 | Read review
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