We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Auris Plaza Hotel

Show Prices
#106 of 544 Hotels in Dubai
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Auris Plaza Hotel
Auris Plaza Hotel
Panoramas (16)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

870 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 548: English reviews
Barcelona, Spain
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 3 days ago NEW

Hotel is very good, with spacious rooms, big tv, big bathroom....quite luxurious! The breakfast is excellent, offering superb local and international food. Location is very good, right next to the Emirates mall and withing walking distance of the subway (if you are brave enough to walk in the heat). The only think we disliked is the "dry hotel" policy, meaning... More 

Helpful?
Thank zkad
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Zkad, I am grateful for the glowing review you have shared in TripAdvisor regarding your stay in Auris Plaza Hotel. Thank you for acknowledging the positive elements of your holiday regarding the quality of your spacious room, cleanliness, the excellent breakfast and for recognizing the quality of service provided by our associates whose efforts contributed a great part in... More 

Manila
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

We arrived early at 5am and despite the fact that I paid for an early check in (6am), we got to go up to our room at around 8am. However, they made up for it by giving us a free room upgrade with interconnecting doors. Karehn, who checked us in was very helpful and accommodating. The rooms are spacious and... More 

Helpful?
Thank Aicelle
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Aicelle, I am grateful for the glowing review you have shared in TripAdvisor regarding your stay in Auris Plaza Hotel. Thank you for acknowledging the positive elements of your holiday and for recognizing our front line staff whose efforts contributed a great part in making your stay more enjoyable. I was of course most concerned to learn of the... More 

Glasgow
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW via mobile

I chose the Auris Plaza for its location ( adjacent to a large Mall and with two Metro stops nearby ) and for its reasonable sized pool. In that regard I wasn't disappointed. The Mall is a five minute walk with plenty of restaurants, and the Metro made it easy to traverse the City ( the hotel also has a... More 

Helpful?
Thank kezzaa
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mr Rankin, Thank you very much for posting a review on Trip Advisor with regards to your recent visit to our hotel. Although you were overall impressed and satisfied with the quality of service provided by our associates, I would like to apologize for the disappointment and inconvenience you experienced due to the quality of room and for not... More 

1 review
Reviewed 1 week ago NEW

While it is located near the mall of emirates, there is not much else around the hotel. I arrived quite early but they did not have my room ready for me and were not very helpful or apologetic about it. I also requested a non smoking hotel room, but the room still smelled strongly of cigarettes. If you are going... More 

Helpful?
Thank Nell R
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear M. Nell, Thank you for taking the time to share your recent experience on TripAdvisor, following on from your recent stay with us at Auris Plaza Hotel. I am mostly concerned that the check in process was handled so poorly. I would like to sincerely apologize for the unclear information given by our colleague and the impact it clearly... More 

1 review
Reviewed 1 week ago

First the positives: nice decor, comfortable bed, reasonable location, we only had to stay 2 nights After an 8 hour trip, we arrived after the check in time and was advised the room was not ready, and they needed 15-20 minutes, so we sat around in reception. 25 minutes later I went back to check if the room was ready... More 

Helpful?
Thank Phil S
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mr Scott, Thank you for the review about Auris Plaza Hotel that you have shared on TripAdvisor. It was unfortunate that a considerable aspect of your stay did not reflect the usual Auris Plaza's Standard of experience that we provide to our guests, in this regard, kindly accept my sincerest apologies, rest assured, all of your comments have been... More 

Sunderland, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Room is spacious and clean shqme the city view is building work but this is all over.. Took 3 requests and 2 days to have bulbs put in my bathroom and despite emailing from the uk to check they did not have enough funds to change my money to local currency.. So overall pleasant but disappointing....

Helpful?
Thank Gooburt
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mr Gooburt, Thank you for posting a TripAdvisor review pertaining to your recent stay at Auris Plaza Hotel. Needless to say I was sorry to read that your experience was not exactly what you would have expected from a 5 stars Hotel. I would like to get more details regarding which e-mail address you sent your inquiry for money... More 

Tallinn, Estonia
1 review
Reviewed 1 week ago via mobile

Poorest and worst customer service in dubai!! Even in a fast food restaurant staff is nicer and more polite and not just one person, but almost all of the staff. Breakfast choice is very limited, dry bread and noodles. If you ask eggs, only choice to have those is two eggs which are fried from two sides. Today, we asked... More 

Helpful?
Thank sandrarintapanttila
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Sandrarintapanttila, Thank you for posting a TripAdvisor review pertaining to your recent stay at Auris Plaza Hotel. Needless to say I was sorry to read that your experience was not exactly what you would have expected from a 5 stars Hotel. We are largely disappointed that you ran into these inconveniences during your stay at Auris Plaza Hotel and... More 

Sao Paulo, SP
Level Contributor
5 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

It is 3 min walking from the Mall of Emirates. The hotel has a moderm architecture and all the facilities very clean. The breakfast is ok. The concierge/reception desk was very helpful. They have a nice pool at the top with a good bar. If it's the first time you're going to Dubai and have no intention to be at... More 

Helpful?
Thank Pablocirino
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Christoph, Thank you for taking the time to write your review on TripAdvisor. We are glad that you chose to stay at Auris Plaza Hotel during your visit to Dubai and it is a pleasure to hear that you enjoyed your overall holiday with us. Your kind words with regards to the hotel facilities as well as your experience... More 

Staffs
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 1 week ago via mobile

Our 7th visit to Dubai, the first though to the Auris Plaza....and basically it has now become our 'first choice' should we return to Dubai. The first thing is the staff, they are fantastic and special mention must go to Waleed (head concierge) who sorted out what could have been a difficult situation with valet parking (fine incurred). His attitude,... More 

Helpful?
Thank DaveJacqM
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear DaveJAcqM, I am grateful for the glowing review you have shared in TripAdvisor regarding your stay in Auris Plaza Hotel. Thank you for acknowledging the positive elements of your holiday and for recognizing our Head Concierge Mr Waleed whose efforts contributed a great part in making your stay more enjoyable. Auris Plaza Dubai strives to deliver efficient service standards... More 

crieff, perthshire, scotland
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 1 week ago

Every year we come to Dubai and aim to stay in a different area of the city. This year we decided on the Auris Plaza in Al Barsha. Booked in for 11nights. We were picked up at the airport in a lovely Audi (£32 approx) and swiftly taken to the hotel. After a bit of confusion we were checked in... More 

Helpful?
Thank julz4
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Julz4, Kindly allow me to express my gratitude for your wonderful detailed review that you have shared on TripAdvisor will definitely encourage our team to continue providing to our valued guests, the same level of service excellence that you always experience during your stays with us. Thank you for acknowledging the positive elements of your holiday and for highlighting... More 

727 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (347)
Viewed
Room/Suite (86)
Viewed
Bathroom (24)
Viewed
Dining (84)
Viewed
Pool/Beach Area (18)
Viewed
View from Room (11)
Viewed
Hotel & Grounds (42)
Viewed
Family/Play Areas (3)
Viewed
Other (79)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (339)
Viewed
Amenities (19)
Viewed
Classic Twin Room (44)
Viewed
Deluxe King Room (46)
Viewed
Deluxe Twin Room (48)
Viewed
Executive Room (43)
Viewed
One Bedroom Suite (61)
Viewed
Pool (15)
Viewed
Dining (32)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Dining (1)
Viewed
Other (40)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dubai hotels
0.6 km away
Flora Al Barsha Hotel
Flora Al Barsha Hotel
#94 of 544 in Dubai
298 reviews
0.5 km away
Centro Barsha
Centro Barsha
#79 of 544 in Dubai
898 reviews
0.1 km away
DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha
Show Prices
Show Prices
Show Prices
0.4 km away
Hilton Garden Inn Dubai Mall Of The Emirates
0.1 km away
Ivory Grand Hotel Apartments
0.5 km away
Novotel Suites Dubai Mall of the Emirates
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
In the heart of Al Barsha, this hotel is just a 5-minute walk from the Mall of the Emirates. It features an outdoor swimming pool and a fitness center. Wi-Fi is free in all rooms and public areas. The spacious, air-conditioned rooms and suites at the Auris Plaza Hotel each have a sitting area with a flat-screen TV. They include deluxe linens and pillows, and the bathrooms have bathrobe and a hairdryer. Didon Restaurant serves a range of international and Arabic dishes with both options from the menu and buffet options. A 24-hour room service is also available. Hookah Lounge has a variety of Shisha flavors. Tour information is available from the 24-hour front desk, which also provides luggage storage. Free valet parking is available on site. The Auris Plaza Hotel is 5 miles from the Palm Islands and 9 miles from the famous Dubai Mall. ... more   less 

Additional Information about Auris Plaza Hotel

Address: Al Barsha Al Sarayat St, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM538 - RM2,463 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Auris Plaza Hotel 5*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Fastbooking, Hotels.com, Travelocity, Agoda, Expedia, Asiatravel.com Holdings, Orbitz, Priceline and Booking.com so you can book your Auris Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#41 Family Hotel in Dubai
#65 Spa Hotel in Dubai
#66 Business Hotel in Dubai
#84 Romantic Hotel in Dubai
#100 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Auris Plaza Hotel staff and other travellers.
35 questions
Ask a question

See all questions (35)

Questions? Get answers from Auris Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book directly through the hotel's website because you get a late check out at 4pm”
 of 5 bubbles Aicelle, 29 Nov 2016 | Read review
“Away from the construction sites”
 of 5 bubbles 190phils, 27 Nov 2016 | Read review
“Front facing or high up to avoid hearing workmen if a light sleeper.”
  • Huge comfy bed
  • Bath and amazing walk in shower
  • Tv,mini bar,kettle
  • Varied breakfast. Extra large bed and big bathroom.
  • Varied breakfast. Extra large bed and big bathroom.
  • Varied breakfast. Extra large bed and big bathroom.
  • Varied breakfast. Extra large bed and big bathroom.
 of 5 bubbles julz4, 24 Nov 2016 | Read review
“The reception staff menbers are most eager to meet your needs, just give them your preferences.”
 of 5 bubbles mariuso303, 17 Nov 2016 | Read review
“There is a construction site close to the Hotel. Just check the contruction site and be sure to have a room looking to the opposite side.”
 of 5 bubbles 792serveta, 4 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay