Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At Anantara Downtown Dubai Hotel, the vibrant city lies just beyond the lobby. Choose an elegant sanctuary where iconic views stretch before you and dynamic energy infuses your stay. Browse Dubai Mall, watch the wondrous Dubai Fountain and stand in awe of Burj Khalifa. Complete convenience awaits alongside exquisite gourmet experiences and tranquil moments at the Thai-inspired Anantara Spa.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Anantara Downtown Dubai garners appreciation for its comprehensive amenities, including a varied breakfast and luxurious spa, alongside commendable housekeeping. The spacious and clean rooms with stunning views contribute to the hotel's allure, although occasional billing issues and service inconsistencies are noted. Nestled in the heart of the city, its prime location offers easy access to Dubai's attractions.
Guests enjoy the hotel's inviting atmosphere and praise the professional and friendly service, though some suggest responsiveness can be improved. Opinions on value vary, balancing affordable luxury against some concerns over additional charges and meal quality.
Location
Central
Atmosphere
Welcoming
Rooms
Spacious
Value
Mixed
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
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The location is in downtown, but not within walking distance from Dubai Mall or Burj Khalifa etc.
We stayed here for 1 night after arriving from airport after midnight and left to oir actual hotel for the stay in the morning, so our experience is based on only a few hours.
The staff was super friendly. Felt more like ultra luxury hotel type of service rather than a basic 5 star service. Luggage was rapidly carried to the room and check in was rapid too, and received a mega upgrade to a 120m2 suite from a basic room (partly due to high status, but also due to who knows what) but it was definitley a highly appreciated surprise. They also gave us a tour of the room which usually only happens on the best of the best hotels.
They also filled all our special requests as sent to them by email before our arrival, such as extra towels and pillows. Superior attention to detail here!
The room was mega large, but at the same time a bit run down. By no means was it dirty or rusty, but the furniture and floor definitely had seen some life.
The bed was alright. Our room was on floor 6, so the traffic was surprisingly loud all the way to the room on the 6th floor. So if you require silence for your sleep, reguest a high floor.
Breakfast was nice, had everything one needs and was not crowded.
All in all I would definitely recomment the hotel and for sure believe it has great value for money in Dubais standards.
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Date of stay: October 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Husam Malki, General Manager at Anantara Downtown Dubai
Responded 8 Nov 2024
Thank you for sharing your detailed feedback with us! We are delighted to hear that you enjoyed the service and the upgrade to our suite during your short stay. Our team always strives to deliver a luxurious experience, and we’re glad that you felt the extra attention to detail in your stay. We appreciate your observations regarding the room and its location. We will take note of your comments on the furniture and the noise levels to ensure that we continue to improve and maintain the comfort of our guests. We look forward to welcoming you back for a longer stay and thank you for recommending our hotel. Best regards, Angelica Arce Operational Excellence Manager
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The Oberoi Hotel in Dubai at Business Bay is truly an outstanding hotel, and stands out among the many luxury hotels in Dubai and UAE due to the excellent staff at this property. My parents, brother, and myself were visiting Dubai in February 2020, and our whole stay at this hotel was amazing and great! The rooms are so luxurious and comfortable, and the whole hotel property is very well designed, spacious, and modern. Every part of the hotel is well kept and clean. The breakfasts at Nine7One are very tasty and have so many options to choose from, including local and global dishes, all top class and absolutely delicious. Every staff member at the hotel is very friendly and always willing to go the extra mile to satisfy and fulfill guests' needs or requests. They will specifically make sure that your stay in Dubai is memorable for your lifetime. Aman, Muzammil, Gauzab, Su and Anthony at the Nine7One restaurant would far exceed our expectations in their care of us when we would have breakfast early in the morning. They would even make any customization they could for the menu for my parents to make sure their meal was excellent. They would be consistently checking on all guests dining in the morning, and would even share valuable tips and information on the best ways to explore Dubai or what unique sites and places a tourist should see. The housekeeping crew on our floor specifically decorated my Mom's room for her birthday, and it was amazing the job that they did, and she was so surprised and happy, and told us and the staff it is a memory she will never forget and will always appreciate and cherish. Rohan, the night manager, made sure all arrangements were taken care of when we checked in, which was very late in the night/early morning. Rahul, our concierge, is absolutely outstanding and went to great lengths to take care of us during our trip, and made a detailed and well planned itinerary for our stay in Dubai. He has so much knowledge of Dubai, and helped us out daily, even going out of his way to take care of any external issues that he could, including any issues with transportation. Like all of the staff at The Oberoi, he is very hard working and detail oriented, and will take care of hotel guests as if they are his own family members. This mindset from Rahul and the staff at The Oberoi really sets it apart from the many luxury hotels in Dubai. I highly recommend this hotel due to its excellent accommodations and service, and very much hope to be able to return and stay there again.
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Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OberoiDubai, General Manager at Anantara Downtown Dubai
Responded 23 Mar 2020
Dear Guest, I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at The Oberoi, Dubai. We, at The Oberoi, Dubai ensure that all valued guests receive uninterrupted and impeccable service and attention throughout their stay. We likewise anticipate guest's needs and create exceptional Oberoi experience that gives lasting memories to our discerning clients. Furthermore, it gives us great pride and joy that our guests leave the hotel with nothing but all praises about our hotel, overall facilities, modern and comfortable room, delectable cuisines, luxurious amenities and incomparable hospitality. Your kind feedback on the services rendered by Aman, Muzammil, Gaurab, Su, Anthony, Rohan and Rahul will surely be conveyed to keep them motivated in maintaining their excellent service and attention to our valued guests like yourself. Once again, thank you for your exceptional feedback and we look forward to welcoming you back in a not so distant future. Kind regards, Karim Bizid General Manager
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Most people travel for business for a week or couple of weeks but our visit was long long long as we stayed in the Oberoi for 66 days at a stretch, it indeed was a marathon stay. We had been there for an International Sports event and it was being held in pandemic, no doubt the event was a great success despite the fact that it was held in a bio bubble. Now to begin each of us was to quarantine for first six days in our hotel room and even after that one had to be in a particular bubble for the rest of the days, either we were in our bubble in hotel or at the stadium on game days. Now this was challenging as so.e of us initially called it solitary confinement in a 5 star hotel. But things turned out just fine for us as the rooms provided were huge and most of us had great view from rooms. The visit was made comfortable by the efficient staff of the Oberoi they also had to sacrifice their independence for our sake and were also working in bubbles and staying in the hotel itself cut off from family and friends.
Soon enough we had estaiblished a bond with them. The housekeeping staff and the In Dining staff was closely associated with us, hence it was like travelling on the same boat. The whole staff exhibited professionalism and worked diligently. Important point being that they gave personal attention to us and were prompt to help us in any which way.
From housekeeping Chandan, Deepak, Prakash and Gladys were very very cooperative and friendly. Gladys was the girl who tirelessly worked on 15 rooms including two suites it was a big responsibility yet she worked with enthusiasm. Her dedication to work was unparalleled. Her supervisor Chandan was also a great help to us. At times another energetic young man Deepak would to come for work and would impress us with his professional conduct. Prakash was perhaps above all of them in hierarchy yet he was very humble and join his junior colleagues to complete the task, this is remarkable.
In Dining staff consisting of Mansoor, Anthony, Vishal, Mirah, Muzzammil, Mithushi, Nouzua, Khaula and Su fed us with love and affection they were generous and in no time got to know our taste and would serve us accordingly. All of the a above staff had charm and they always served with smile.
Any organization is known by its work ethics, role of senior management is always important but the staff working at the cutting edge is people like Prakash, Chandan, Anthony, Monsour, Gladys, Su, Nonjua and Mitushi, They are the real brand ambassador of the great hotel Chain like The Oberoi.
I congratulate The Oberoi for remarkable service provided to us in difficult times.
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Oberoi Dubai, General Manager at Anantara Downtown Dubai
Responded 10 Dec 2020
Dear Guest, Thank you for choosing to stay at The Oberoi, Dubai and it was certainly a great pleasure having you with us. I am very pleased knowing that you had an amazing stay and have recognized the courteousness and attention provided by our caring staff. It is our primary objective to provide an exceptional level of service to our valued clients like you for an unforgettable Oberoi experience. Your kind feedback regarding Chandan, Deepak, Prakash, Gladys, Mansoor, Anthony, Vishal, Mirah, Muzzamil, Mithushi, Nouzua, Khaula and Su will surely be conveyed to keep them motivated in maintaining their excellent service and attention to our valued guests like yourself Meanwhile, I look forward to welcoming you back at The Oberoi, Dubai and please feel free to contact me directly for any assistance that you may require in the future. Assuring you of our best services and uninterrupted attention at all times. Kind regards, Karim Bizid General Manager
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We have literally just left after a 2 day stay here and I can’t express how wonderful it has been. From the moment we arrived (which was very early following a night flight) until the second we left, the service we have received has been impeccable. The room was spacious and comfortable, especially the bed! The bathroom was huge with a great shower and bathtub which overlooked the pool from a floor to ceiling window. Breakfast was lovely, with a fabulous selection of Middle Eastern, Indian and continental choices on the buffet. Plus a menu to order. A special mention for both Aman and Mohammed whose service was fantastic, helpful and friendly. Most importantly I want to mention the concierge here, Rahul, for whom nothing was too much trouble. He literally organised everything for us from transport to trips and gave great advice on where to eat, shop and visit. His attention to detail was fantastic and nothing was too much trouble, I wish every hotel had a Rahul he is a very valuable member of staff!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OberoiDubai, General Manager at Anantara Downtown Dubai
Responded 4 Mar 2020
Dear Guest, I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at The Oberoi, Dubai. The entire team was very pleased knowing that you had a fantastic and comfortable stay and appreciated our warm, friendly hospitality and incomparable level of service in addition to our hotel rooms, overall facilities, bathroom, breakfast and location. Your kind feedback on the services rendered by Rahul, Aman and Mohammed will surely be conveyed to keep them motivated in maintaining their excellent service and attention to our valued guests like yourself. It was indeed a great pleasure having you stayed with us and hope to welcome you back again soon at The Oberoi, Dubai where possibilities are endless and we assure you of our very best services and attention at all times. Kind regards, Karim Bizid General Manager
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We stayed here on a family trip to South India. 4 days in Dubai and do not regret the hotel for a second.
The hotel staff is honestly some of the best in the Oberoi Group, as we have stayed at many of their properties in the last 2 years. Mrinal Sharma - and her team keep the standard at what luxury is defined by. She is very personable, able to connect with guests at a truly normal level but she does not loose the grace of professionalism.
Food - the best of the best of any cuisine you could imagine. Quality, preparation, and taste is on point thanks to Anthony, Vishal, the chefs, there entire restaurant team in the lower restaurant during breakfast (you know who you are - Canadian Family misses you very much).
We will definitely be back here for sure.
this is a bit far from JBR and Jumirah but its nice to have somewhere cozy and quite at the end. The fountain is a short drive and the hotel does offer shuttles which is a super bonus.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OberoiDubai, General Manager at Anantara Downtown Dubai
Responded 31 Mar 2020
Dear Mr. Singh, Thank you for the time taken to write this wonderful review on your stay with us. I am pleased to hear that your family had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At The Oberoi, we pride ourselves on exemplary standards of service and hospitality and hence I am glad we managed to make you feel very special through your interaction with our dedicated Oberoi colleagues (Mrinal and the team). I will sharing your kind words with all my colleagues, who will be proud to read that their hard-work is being recognised by a valuable guest like yourself. We are now all looking forward to welcoming you back soon at The Oberoi, Dubai. Please stay and the family safe during these difficult times with covid-19. Best regards, Karim Bizid
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I stayed at the Oberoi Dubai for new years 2020 with my wife and my infant. Whilst the room and facilities are very good, the staff is extremely warm and welcoming.
On 31st night my son had a medical emergency and needed to go to the hospital. In the business bay area it is extremely difficult to find cars as entry exit points are blocked.
However the hotel was swift to arrange a car for us within seconds and provided room cleaning services and special food needs for our infant. The response and treatment of the situation was extremely helpful and the compassion of the staff was very evident.
Thanks Oberoi and especially the Duty Manager Rohan who was super helpful at that night.
Regards,
Rajesh Kabra
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Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OberoiDubai, General Manager at Anantara Downtown Dubai
Responded 6 Jan 2020
Dear Mr. Kabra, Thank you for the time taken to write a review of your recent stay and experience at The Oberoi, Dubai on TripAdvisor. Rohan, our Duty Manager, and the entire team wish master Kabra a quick recovery. I will be sure to share your kind words with my fellow colleagues. We are now all looking forward to welcoming you and the family back soon. Best regards, Karim Bizid General Manager
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I was travelling with my wife, after a conference at Abu Dhabi, Visit to Dubai was just extension of work to vacation. I am so pleased to have chosen to stay at The Oberoi, Dubai. Check in there was a bit Delay due some Computer problem, for which front desk staff more than made up. Ultra Modern Luxurious Rooms. Very Helpful Professional Staff, I am thankful to Housekeeping staff, for taking care of minute detail like" coiling up all the Charging Cables & Tying them with Velcro", it touched my heart. I am also Profusely Thankful to serving staff at "Nine7one", who on realising, we as VEGANS are not getting our moneys worth at Barbecue, took the trouble of organising a Veg. Kabab Platter from Ananta. Again a gesture which leaves you, Totally in love with the place & People. I think only the BEST staff are sent for Oberoi Dubai.
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Date of stay: November 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OberoiDubai, General Manager at Anantara Downtown Dubai
Responded 21 Jun 2020
Dear Guest, Thank you for choosing The Oberoi, Dubai as your preferred accommodation in Dubai and we are delighted having you with us. We are indeed very pleased on the way you describe your experience at the hotel and such commendable remarks make us extremely proud of the kind of service we cater to our discerning guests. It is our primary objective to provide an exceptional level of service to our valued clients like you for an unforgettable Oberoi experience. Thank you for appreciating our hospitality, facilities and most of all, our jewel, the staff. We hope that on your next travel to the city, the Oberoi, Dubai will be your destination again as we look forward to welcoming you back. Kind regards, Karim Bizid General Manager
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Finally landed at Dubai this morning at 6.30 after a few stressful days.
We originally booked a COVID-19 test with an agreed price of £125.00 per person at a walk-in pre booked London clinic but after ringing up to confirm are booking on Monday before we set off we were told it had gone up to £325.00 per person because of the high demand.
As this seemed totally unreasonable we managed to secure a NHS test although many miles away from where we live. We took the test at 8.00 pm on Monday 14 and had the test back within 24 hours.
We flew out yesterday 19 September and arrived in Dubai at 6.30 am.
Heathrow airport was all most deserted and checking in took around 20 minutes.
The NHS Covid 19 test was excepted with no questions, make sure you bring the email that tells you when and where you’re test will be taken plus test results.
Plane was two thirds empty so all passengers could sit anywhere with plenty of space to stretch out.
Normal food and drink service was in place although felt a little rushed.
Most people on the plane had face masks on but those who did not were not confronted by air hostesses.
From plane landing to picking up rental car took no more than 20 minutes. Showed customs passport and COVID 19 test and we were through.
We had to fill in a form on the plane and download a special app but no one at customs asked for any of this.
Hotel is almost empty but early days yet.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Oberoi Dubai, General Manager at Anantara Downtown Dubai
Responded 30 Sept 2020
Dear Guest, It was indeed a great pleasure having you at The Oberoi, Dubai during your recent travel to the UAE. Also, Thank you for having the time to share your experience when travelling from London Heathrow to Dubai. We sincerely hope that you have enjoyed your stay at The Oberoi, Dubai and all your expectations were met. Once again thank you for taking the time to provide us with your feedback and we look forward to welcoming you back in a not so distant future. Kind regards, Karim Bizid General Manager
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Incredible customer service and breakfast for royals. I sent my mum on a lone visit and they looked after her every need. She described the staff as attentive, kind and always once step ahead of the game. They made sure rose petals were waiting in a filled hot bath. WOW!
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Date of stay: July 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OberoiDubai, General Manager at Anantara Downtown Dubai
Responded 29 Feb 2020
Dear Guest, Thank you for choosing to stay at The Oberoi, Dubai and it was certainly a great pleasure having you with us. I am very pleased knowing that your Mom had an amazing stay and have recognized the courteousness and attention provided by our caring staff. It is our primary objective to provide an exceptional level of service to our valued clients like your Mother for an unforgettable Oberoi experience. Meanwhile, I look forward to welcoming you and your Mom back at The Oberoi, Dubai and please feel free to contact me directly for any assistance that you or she may require in the future. Assuring you of our best services and uninterrupted attention at all times. Kind regards, Karim Bizid General Manager
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We were group of about 40 people of close family and friends and stayed for 4 nights. Oberoi offered amazing stay with perfection in all departments - rooms, pool, in room dining, breakfast, concierge.. other than delay in getting couple of rooms, our stay was overall an awesome experience.
Standard deluxe rooms are very spacious with luxurious bathroom comparable to suite rooms of other hotels . Top notch bathroom amenities too. Abundant water bottles available in room and replenished again in turn down services Highly recommended if travelling with kids.
Breakfast spread is quite good backed by several on order options served promptly on table. They even stretch to accomodate possible requests for items not available as standard menu.
Staff is extremely curteous and very friendly. Doorman is quick to organize taxi, open car door and help with baggage. If city taxi takes time to come, they promptly help to call taxi through apps. Lobby is not on ground floor by design but their promptness in helping with cab covers that up.
Making a group happy with services is certainly not a easy job but Oberoi excelled in all aspects. Well done.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Dubai area.
PRICE RANGE
RM 1,006 - RM 1,780 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Oberoi Dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBusiness Bay
NUMBER OF ROOMS
252
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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