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The Carlton Tower Hotel

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The Carlton Tower Hotel
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225 Reviews from our TripAdvisor Community

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Showing 160: English reviews
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Karachi, Pakistan
Reviewed 3 days ago NEW

The location of this hotel is awesome and this is the only plus point I picked during my stay at Carlton Tower Hotel. The rest is not as per the standards of Dubai lifestyle. The rooms were not very comfortable and missing the look of a modern hotel rooms. Breakfast was also just average and did not match with the...

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Helpful?
Thank Adil K
julietY9067VH, Assistance Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valued Guest Greetings from Carlton Tower Hotel Dubai Thank you for taking the time to share your kind feedback on your stay with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality. We look forward to welcoming you back to the Carlton Tower Hotel. Best regards Juliet C. AFOM

Nairobi, Kenya
Reviewed 1 week ago

The evergreen central landmark hotel of Nasser square .... with a lovely view of the creek from some rooms ... having a corporate account with this hotel is an added benefit for special rate all year round.

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Helpful?
Thank Bhavna K
Management response:

Dear Valued Guest Greetings from Carlton Tower Hotel! Thank you for taking the time to share your kind feedback on your stay with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality. Thank you for complimenting our grounds. We look forward to welcoming you back to the Carlton Tower Hotel....

tel aviv
Reviewed 2 weeks ago

Return visit after 7 years. The hotel looks great. Rooms are comfortable, classic, well maintained - and if you're lucky you have a view to the creek. (that is so special, but the city view is also fine). Front desk staff, parking guys, concierge - all are super friendly and always ready to help

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Helpful?
Thank russavi
Management response:

Dear Valued Guest Greetings from Carlton Tower Hotel Dubai! Thank you for sharing your feedback of your recent stay at Carlton Tower Hotel . It is delightful to know that you had a great stay with us highlighting the excellent services received from our Staff. We hope to have the opportunity of welcoming you back again at Carlton Tower Hotel....

Tehran, Iran
Reviewed 4 weeks ago via mobile

Rooms 4/5 Accommodation 4/5 Staff 4/5 WC/Bath 4/5 Restaurant 3/5 Breakfast 4/5 Price Vs Quality 3/5 Location 4/5 Entertainment 3/5 Overall 4/5 Location is Ok ,near old decision .Nights it is not ok for families and ok for singles😒

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Helpful?
Thank AmirRST54
Management response:

Dear Valued Guest Greetings from Carlton Tower Hotel! I want to take this opportunity to thank you for providing your feedback concerning your most recent stay with us, we are at the Carlton Tower Dubai strive to provide our guest with a superior experience through our product and services, insight such as yours will only aid us in attaining our...

Skanderborg
Reviewed 14 March 2017 via mobile

This hotel is located close to Union metro station where the red and green lines meet. Taxi from airport is around 50 dirhams if you go by taximeter. Be aware that black taxis at the airport are more expensive. Walking distance to the Spice and Gold Souks and the boats to Abra. Rooms are big and nice. Staff is very...

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Helpful?
2Thank Lars S
Management response:

Dear Valued Guest Greetings from Carlton Tower Hotel! Thank you very much for taking the time to write about your most recent experience with us at the Carlton Tower Hotel. We are very happy and pleased to know you had a very pleasant experience with us. Thank you for complimenting our grounds, we take pride in maintaining them perfectly. We...

Zlotoria, Poland
Reviewed 5 March 2017 via mobile

The tried to debet our accounts by some drinks and water from minibar. We were up about 5am to get on a plane so they knew we,re in a Rush. Goodluck with your cheating Policy. In room my wife noticed small hole in Wall. ..camera. Strange. W hole night the music club Underground hotel was banging. Summary only breakfast was...

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Helpful?
Thank Wojciech B
Management response:

Dear Valued Guest Greetings from Carlton Tower Hotel Thank you for taking the time to share your experience at the Carlton Tower Hotel. We apologize for the inconvenienced you experienced during your stay with us. We strive to offer all our guests a level of service and hospitality that exceeds their expectations, and we are very sorry if we fell...

Surrey
Reviewed 25 February 2017 via mobile

The staff were lovely and friendly and couldn't do enough to help but this is not a 4 star hotel more like a 3 star. Rooms are a bit tired especially bathroom. We had fresh towels everyday but they were rags and they desperately need to invest in new ones Bed was comfortable, pool area was nice but again in...

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Helpful?
Thank LLandJL
Management response:

Dear Sir/Madam, Greetings from Carlton Tower Hotel, I want to take this opportunity to thank you for providing your feedback. We at Carlton Tower Dubai strive to provide our guest with a superior experience through our services, through each comment we receive both positive and negative we are able to seek knowledge and growth to better serve our guest, it...

Reviewed 30 January 2017 via mobile

Lovely staff, friendly restaurant staff, who will come to your room upon your request just to explain the content of each meal and its name from the hotel restaurant menu. Room is well equiped with hair dryer, electric kettle, some tea / coffee / sugar : white and brown, and what is MOST IMPORTANT )))) - it's got BEER BOTTLE...

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Helpful?
Thank Lachin K
Management response:

Dear Valued Guest, Greetings from Carlton Tower Hotel!!! I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting us know how impressed you were with the service you received. Thank again and you and we hope to see you soon Best Regards Samer Kaddoura Rooms Division Manager

Syria
Reviewed 22 January 2017 via mobile

It was very nice vacation in Dubai I enjoyed with everything there and the hotel was good, clean and good service but I get one problem when I makes cheek in, I arrived at 7:30 AM the first guy in reception said to me come back at 10 AM and your room will be ready, when I came back at...

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Helpful?
Thank Ebra87
Management response:

Dear Valued Guest Greetings from Carlton Tower Hotel! Thank you for taking the time to share your kind feedback on your stay with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality. We look forward to welcoming you back to the Carlton Tower Hotel. Best regards Juliet C. AFOM

New Delhi, India
Reviewed 17 January 2017

I was in Dubai for 7 days during January 2017. I had booked the hotel for 3 days as rooms were not available in the hotel i used to stay thinking that i will shift once rooms are available. But when i checked in, from the very first moment i started feeling that my decision of booking the hotel was...

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Helpful?
Thank amitdel166
Management response:

Dear Valued Guest Greetings from Carlton Tower Hotel! Thank you for sharing your feedback of your recent stay at Carlton Tower Hotel . It is delightful to know that you had a great stay with us highlighting the excellent services received from our Staff. We hope to have the opportunity of welcoming you back again at Carlton Tower Hotel. Best...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Staying at the 4-star Carlton Tower Hotel Dubai in the heart of Deira offers hotel guests unrivaled views of the Dubai Creek. In addition to deluxe rooms and suites designed for both the business traveller and the leisure guest we are proud to be one of Dubai's most established hotels. Located on Baniyas Street, close to Naser Square and conveniently located within a 1-minute walk to Baniyas Metro Station offering unrivaled access to Dubai's Metro and transport network. ... more   less 

Additional Information about The Carlton Tower Hotel

Address: Baniyas Road, 19 | Deira Dubai Creek, Dubai 1955, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM282 - RM528 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carlton Tower Hotel 4*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Despegar.com, Hotwire, Orbitz, Travelocity, Booking.com, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your The Carlton Tower Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Carlton Hotel
Carlton Tower Hotel Dubai
Hotel Style:
#139 Spa Hotel in Dubai
#248 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Carlton Tower Hotel staff and other travellers.
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Questions? Get answers from The Carlton Tower Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to grab a room with Dubai creek view.”
944adilk, 22 Apr 2017 | Read review
“Creek view rooms are nice than the town view rooms but also most expensive.”
370bhavnak, 16 Apr 2017 | Read review
“try for high floor creek view. i was on 9th floor city view - had great view of the nearby buildings.”
russavi, 11 Apr 2017 | Read review
“Breakfast time seemed to get busiest around 8-9am. It's a small restaurant so expect some wait time if you arrive at peak times.”
OsmanSingapore, 4 Jan 2017 | Read review
“Well worth paying a little more for a creek view”
Barney8000, 29 Dec 2016 | Read review
5 of 5