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The Carlton Tower Hotel

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210 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Lamu Island, Kenya
Reviewed 12 July 2014

Stayed there for 4 nights and I really enjoyed it. Location on the Creek is best (close to gold souk, spice souk, metro and abra station). I booked a budget room. The room was small but big enough for a single traveller. There was a bit of view to the Creek. After two nights I wanted to change to a...

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1Thank JamboHouse
London, United Kingdom
Reviewed 12 May 2014

I came here with my mum for a 1 week holiday in May 2014. We came from London and very skeptical to the views of other reviewers on various websites. I must say that this hotel met all our standards and requirements! It is located in Diera by the creek with wonderful creekview right from your room! The view at...

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4Thank Yvonne N
London, United Kingdom
Reviewed 21 April 2014 via mobile

We were here on a family trip for the weekend. For the price we paid, we thought the hotel was quite decent. Yes, there are signs of the fact that the hotel is ageing. But I didn't think that was a deal breaker. We were on a higher floor so now bothered by any of the noise at the clubs...

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3Thank travebuff_m
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valued Guest, Thank you for your time to post a review during your recent stay. We are also delighted that you appreciate the hotel guest room overlooking the wonderful view of the creek. We truly value your constructive observations and feedback as this only helps us to continously evaluate and improve the facilities and services of the hotel. It...

Montreal, Canada
Reviewed 17 April 2014

We booked two rooms for 5 nights ... we changed our booking the next morning and went to another hotel (Traders). It was the best decision we took. The location of the hotel was great for our business trip in deira. The rooms were very small compared to what we expected from a 4* hotel. For those that don’t know...

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3Thank zakarov
olfag, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Sir, We greatly appreciate that you took time to share your experience during your stay and would like to express our sincere apology for the inconveniences experienced. We highly value your feedback as it is important for us to know which areas we are in need of improvement and every effort is taken to ensure that your expectations are...

London, United Kingdom
Reviewed 14 April 2014 via mobile

A few words to sum up our experience... Rude reception staff Dirty rooms Everywhere stinks of smoke Very tired looking In summary, there are better places to stay in Dubai. Don't settle for this. We have seen much nicer hotels during our stay in Dubai, and think this hotel needs some serious work to compete.

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4Thank Travel5757
Helsinki, Finland
Reviewed 3 April 2014

I went second time to Dubai and both time I was staying at 4**** hotel, or I thought so. Second time I stayed in this Carlton tower hotel. Staff was really friendly but actually everything they promised didnt work. When we arrived our rooms were not ready. Staff told that we would get rooms in 2 hours, but actually we...

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Thank Mila R
olfag, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Sir, We greatly appreciate that you took time to share your experience during your stay and would like to express our sincere apology for the inconveniences experienced. We highly value your feedback as it is important for us to know which areas we are in need of improvement and every effort is taken to ensure that your expectations are...

scotland
Reviewed 2 April 2014

Our experience of this hotel started badly. When checking in we were told to take a seat. 30 mins later I asked what was happening and they said room wasn't ready, and would be another 30 mins. 30 mins later this was still the same answer. After wasting the first 90 mins of my holiday, we gave up went for...

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2Thank Jac19
olfag, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Sir, We greatly appreciate that you took time to share your experience during your stay and would like to express our sincere apology for the inconveniences experienced. We highly value your feedback as it is important for us to know which areas we are in need of improvement and every effort is taken to ensure that your expectations are...

London, United Kingdom
Reviewed 31 March 2014

The Carlton Tower seems like a time stop from a bye gone era. In its heyday the hotel would have been excellent and certainly the front entrance promises the same. Excellent and friendly customer service throughout. The restaurant area is open and can be viewed from the lobby, although I never ate there. I had a room with twin singles...

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1Thank SonnyCash1
olfag, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Sir, We greatly appreciate that you took time to share your experience during your stay and would like to express our sincere apology for the inconveniences experienced. We highly value your feedback as it is important for us to know which areas we are in need of improvement and every effort is taken to ensure that your expectations are...

Isle of Man, United Kingdom
Reviewed 25 March 2014

My wife and I had a ninth-floor room at the Carlton Tower during March. The hotel overall was good but perhaps a little tired in places and in need of a bit of TLC. We were met at the airport by the hotel transport which efficiently took us the short distance to the hotel. The Carlton Tower is located on...

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Thank CTB181140
Manama, Bahrain
Reviewed 21 February 2014

The hotel is located in a quite area over the Dubai Creek. Our room was big, clean and we liked it. The breakfast was good and the restaurant's supervisor (an Indian man) was very cheerful and we were welcomed very warmly by him everyday. There's this man called Joseph who was really good and upgraded us to a bigger room...

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1Thank Zainab F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Staying at the 4-star Carlton Tower Hotel Dubai in the heart of Deira offers hotel guests unrivaled views of the Dubai Creek. In addition to deluxe rooms and suites designed for both the business traveller and the leisure guest we are proud to be one of Dubai's most established hotels. Located on Baniyas Street, close to Naser Square and conveniently located within a 1-minute walk to Baniyas Metro Station offering unrivaled access to Dubai's Metro and transport network. ... more   less 

Additional Information about The Carlton Tower Hotel

Address: Baniyas Road, 19 | Deira Dubai Creek, Dubai 1955, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM369 - RM938 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carlton Tower Hotel 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
The Carlton Hotel
Carlton Tower Hotel Dubai
Hotel Style:
#135 Spa Hotel in Dubai
#235 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Carlton Tower Hotel staff and other travellers.
12 questions
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Questions? Get answers from The Carlton Tower Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with sea view are amazing”
 of 5 bubbles hamdan2016, 18 Sep 2016 | Read review
“Ask for a Creek view room”
 of 5 bubbles muneeb529, 6 Sep 2016 | Read review
“Creek View is nice”
  • Creak View at night
 of 5 bubbles SWICKR, 16 Aug 2016 | Read review
“Ask for a room away from renovation works going on”
 of 5 bubbles daniele456, 26 Jun 2016 | Read review
“one on the front of the hotel will give excellent Creek views, especially on one of the upper floors.”
 of 5 bubbles MoiraSpeed, 29 Apr 2016 | Read review
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