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The Carlton Tower Hotel

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The Carlton Tower Hotel
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225 Reviews from our TripAdvisor Community

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Showing 160: English reviews
London, United Kingdom
Reviewed 31 March 2014

The Carlton Tower seems like a time stop from a bye gone era. In its heyday the hotel would have been excellent and certainly the front entrance promises the same. Excellent and friendly customer service throughout. The restaurant area is open and can be viewed from the lobby, although I never ate there. I had a room with twin singles...

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Helpful?
1Thank SonnyCash1
olfag, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Sir, We greatly appreciate that you took time to share your experience during your stay and would like to express our sincere apology for the inconveniences experienced. We highly value your feedback as it is important for us to know which areas we are in need of improvement and every effort is taken to ensure that your expectations are...

Isle of Man, United Kingdom
Reviewed 25 March 2014

My wife and I had a ninth-floor room at the Carlton Tower during March. The hotel overall was good but perhaps a little tired in places and in need of a bit of TLC. We were met at the airport by the hotel transport which efficiently took us the short distance to the hotel. The Carlton Tower is located on...

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Helpful?
Thank CTB181140
Manama, Bahrain
Reviewed 21 February 2014

The hotel is located in a quite area over the Dubai Creek. Our room was big, clean and we liked it. The breakfast was good and the restaurant's supervisor (an Indian man) was very cheerful and we were welcomed very warmly by him everyday. There's this man called Joseph who was really good and upgraded us to a bigger room...

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1Thank Zainab F
Amman, Jordan
Reviewed 14 February 2014

I stayed there for 2 nights and it was very calm and nice, staff was very very polite and helpful and special thanks to Ms. Raja who helped me a lot finding my lost mobile in taxi while coming from airport, food is good,nice swimming pool with great view on the creek, will visit this hotel again

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1Thank freq_traveller77
Bangalore, India
Reviewed 31 January 2014

Nothing can better than the Carlton Hotel, Dubai in the heart of the city . Service is great with all facilities. One of the best and most hospitable staff one can come across is at Carlton Hotel, they have excellent team. Housekeeping team has been putting a lot of effort which is visible. Love the fact that the staffs in...

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2Thank Marc2008_13
Scotland
Reviewed 23 January 2014

Stayed here 5 nights last week - check-in at 3am was faultless. Our room overlooked pool and creek - fabulous view. Location cannot be faulted - close to metro, small mini markets and souks. There is noise every night from the club in the hotel - it does grate a bit - and lasts well into the night. All of...

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2Thank RTB13
Hertfordshire
Reviewed 11 January 2014

Stayed for 3 nights in Jan 2014. Upon arrival we were upgraded to a junior suite on the 2nd floor by the pool, room 201. The first night was noisy due to proximity to the restaurant which included a Russian disco / floor show. Next 2 nights however were quieter and good. Good location within walking distance of the souks...

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1Thank GraemeHertfordshire
London
Reviewed 8 December 2013 via mobile

Great exterior and corridors but rest is just below average. Single rooms are shoebox size. I had to change room 4 times because of room condition:AC, noisy location over club(inside hotel), bathroom flooding (twice). The worst hotel condition in years in Dubai. Deira is sub-average neighborhood but some hotels are still fine there. The restaurants have hyper-loud music and dancing...

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2Thank Corsica30
Vidya A, Director Rooms at The Carlton Tower Hotel, responded to this review

Response from our Vice President & Group General Manager: Thank you very much for taking the time to bring your observations to my notice. We have taken steps immediately related to them . We would however like to inform you that your booking was for the standard Room and hence you had been allotted that particular room. I do hope...

Borex
Reviewed 5 December 2013

The hotel is in a good situation. 200m from the metro and at the creek. Some good and cheap iranien restaurants in the area. Close to the spice/ gold souk. Russian prostitues around the pool area hassle males !

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Helpful?
1Thank Daniel B
Vidya A, Director Rooms at The Carlton Tower Hotel, responded to this review

Response from our Vice President &Group General Manager: Thank you very much for taking the time to place a review about our Hotel and I am glad that you enjoyed your stay with us ! We have noted the issue you have mentioned and will definitely look into resolving it I look forward to your next visit and to a...

Brisbane, Australia
Reviewed 2 December 2013

A great hotel to stay. this was my second time.Room was good size. The bathroom clean. Staff are always very friendly and helpful. Location was excellent for my business and working distance to market . Best thing close to city centre without the crowd of people. Tried other hotels. But this one suits me very nicely. Will come come back...

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Helpful?
Thank Kumar760
Vidya A, Director Rooms at The Carlton Tower Hotel, responded to this review

Response from our Vice President &Group General Manager: Thank you very much for taking the time to place a review about our Hotel and I am glad that you enjoyed your stay with us ! I look forward to your next visit and to a chance of meeting you personally here. Thanking you and Assuring you of our best. Kind...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Staying at the 4-star Carlton Tower Hotel Dubai in the heart of Deira offers hotel guests unrivaled views of the Dubai Creek. In addition to deluxe rooms and suites designed for both the business traveller and the leisure guest we are proud to be one of Dubai's most established hotels. Located on Baniyas Street, close to Naser Square and conveniently located within a 1-minute walk to Baniyas Metro Station offering unrivaled access to Dubai's Metro and transport network. ... more   less 

Additional Information about The Carlton Tower Hotel

Address: Baniyas Road, 19 | Deira Dubai Creek, Dubai 1955, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM282 - RM528 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carlton Tower Hotel 4*
Number of rooms: 158
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Also Known As:
The Carlton Hotel
Carlton Tower Hotel Dubai
Hotel Style:
#138 Spa Hotel in Dubai
#247 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Carlton Tower Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to grab a room with Dubai creek view.”
944adilk, 22 Apr 2017 | Read review
“Creek view rooms are nice than the town view rooms but also most expensive.”
370bhavnak, 16 Apr 2017 | Read review
“try for high floor creek view. i was on 9th floor city view - had great view of the nearby buildings.”
russavi, 11 Apr 2017 | Read review
“Breakfast time seemed to get busiest around 8-9am. It's a small restaurant so expect some wait time if you arrive at peak times.”
OsmanSingapore, 4 Jan 2017 | Read review
“Well worth paying a little more for a creek view”
Barney8000, 29 Dec 2016 | Read review
5 of 5