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I stayed here for 2 nights while on a business trip in Dubai. First let me say that i did receive excellent service from the Housekeeping team members. Check in was efficient, and in general service was good. I found that breakfast was really good,rooms...More
i was stay 3 night in here.room is not clear .the sound of casino in all the night in your room and you never sleep clearly.metro near the hotel.food of resturant quality no bad no good.i don't have recommend this hotel for stay.More
Thank abolfazl p
Response from Vikram T, Manager at Orchid HotelResponded 15 April 2018
Dear Mr.Abolfazl Yavari,
Greetings from Orchid Hotel Dubai !!!
Thank you for sharing your valuable feedback and it is most unfortunate that we did not live up to
your expectation. I request you to accept our profound and sincere apologies.
With regards to your feedback,...More
We were looking for 3star hotel with affordable price.We saw various kind of negative and positive review for this hotel on google about this hotel.But once we came here we found that breakfast was really good,rooms were great and staff were friendly.There was comfortable bed...More
just location was good, the hotel hasnt any especial things,the food and breakfast werent good,and the the services was bad,the staffs could be better in their behaviour.and the one thing i have to say the wifi wasnt free and we had to pay for that...More
Thank Elham R
Response from Vikram T, Manager at Orchid HotelResponded 27 December 2017
Kindly accept our apology for the dissatisfaction and inconvenience caused to you.
We deeply regret to know that you have had a less than satisfactory stay here with us and, you did not experience exemplary hospitality at Orchid Hotel, Dubai.
At Orchid Hotel-Dubai,...More
Did not stay at hotel but patronise their coffee shop since they have an international menu and serve wine. Ordered a simple sirloin steak and was totally tasteless and real hard ( overcooked due to hot plate ). Ordered a small bottle of whiskey and...More
Response from Vikram T, Manager at Orchid HotelResponded 30 September 2017
Dear Trip Advisor Member,
I sincerely apologize & regret that our services at the hotel did not meet up to your expectations. Rest assured the gaps that your valuable feedback has highlighted have been addressed with the concerned team and adequate training in these...More