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Bab Al Shams Desert Resort - Dubai

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Al Qudra Road Opposite Endurance City, Dubai United Arab Emirates
Update from hotel: This property is temporarily closed until 01/04/2023.Read more
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Traveller (5175)
Pool & Beach (836)
Room & Suite (823)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 10/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#123 of 885 in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Translated from Arabic as "Gateway to the sun", the *award-winning 5-star Bab Al Shams Desert Resort - Dubai is designed to resemble a fortified rural Arab village amidst the desert landscape. Featuring low-rise architecture, this sandy colored style fort boasts the main tower with Reception area and lobby and clusters of two-story buildings housing guest accommodation, restaurants, spa and meeting facilities interconnected by seemingly endless little walkways. The charm of Arabia is personified in every corner of the property with small lanes running through the hotel, scattered around ponds and secluded seating areas, shaded courtyards, water fountains and trickling streams bestowing the feel of cool tranquility. The abundance of green garden areas and manicured lawns adds to the quiet and soothing environment of the resort. The rustic Arabian theme of exterior design continues to flow in the carefully selected interior decorations and settings featuring uncovered natural stone floors, bare plastered walls, dark wood and iron fixtures, warm dimmed lighting and an abundance of artifacts showcased throughout the property. The resort boasts 115 rooms and suites offering cosy accommodation in an authentic Arabian style with majority of the rooms having a private terrace. All guest rooms and public areas have complimentary Wi-Fi access. *World's Leading Desert Resort, World Travel Awards.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Archery
Bicycle rental
Indoor play area for children
Valet parking
Pool / beach towels
Pool with view
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Horseback riding
Evening entertainment
Table tennis
Walking tours
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Romantic
Languages Spoken
English, French, Russian, Arabic and 3 more
3747Reviews108Q+A100Room tips
Traveller rating
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  • 66
Traveller safety
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Popular mentions
Morten T wrote a review 6 May
Copenhagen Region, Denmark58 contributions46 helpful votes
Spend one night at Bab Al Sham with the wife. It was simply perfect. It feels like you are far away from all the work and stress, and simply you enjoy and relax. The staff at Bab Al Sham is outstanding, all works perfect from check in, the greeting, the rooms are amazing, the infinity pools are breath taking. and have a drink at the roof top lounge is the perfect ending on a perfect day
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Date of stay: May 2022
Service
Sleep Quality
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Response from Ziad Sleiman, General Manager at Bab Al Shams Desert Resort - Dubai
Responded 1 week ago
Dear Morten, Thank you for sharing your experience with us at the resort. We are delighted that you enjoyed our facilities and services. Your kind words related to the staff are very much appreciated. Our team will be pleased to learn that their sincere efforts were recognized by you It was a pleasure having you at Bab Al Shams Desert Resort and we look forward to welcoming you back once we reopen our door early next year. Kind regards, Ziad Sleiman | Hotel Manager Bab Al Shams Desert Resort
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Ildikó Ó wrote a review 6 May
3 contributions
We booked a table for 10 for an Iftar dinner and had the worst customer service experience. The outdoor restaurant, Al Hadheerah used for Iftar has a “second class” extension with cheap furnishing, simple, makeshift buffet setup and absolute zero visibility of the entertainment show. It is sold at the same price and supposedly have the same quality but it doesn’t, it feels like a rip-off. The food selection was ok but not too exciting, the quality was not what we expected from a 5 star resort. It was very average and the beverage selection was very limited. We had discount vouchers and membership discount which were all communicated and confirmed at the booking and upon arrival. At the time of payment we heard 3 different stories from 3 waiters why they will not accept the previously confirmed discount option we had and nobody was able to explain properly. After much discussion we asked to speak with the restaurant manager for clarification. Mr. Watani came to the table and we all wish he didn’t. He was rude, defensive, dismissive to women, did not listen, didn’t let anybody talk…he never once asked us what the issue was. He talked over us with a horrible, aggressive bodylanguage waving his fingers in our faces. Treated us like we were some kind of unruly teenagers and not paying customers of a fancy resort. The issue was never resolved, nor did we get an explanation but he sure did leave the table as rude as he arrived. It was a very disappointing experience especially for the price we paid and the 50 mins drive it took to get there.
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Date of stay: April 2022Trip type: Travelled
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Response from Ziad Sleiman, General Manager at Bab Al Shams Desert Resort - Dubai
Responded 1 week ago
Dear ildiko, We are utterly disappointed that we have failed to provide you with a flawless dining experience during your recent visit at Al Hadheerah for Iftar. I deeply regret to read that there were certain aspects that fell short of your expectations especially with the way the situation was handled. Please accept my sincere apologies for the inconvenience caused. We have made detailed notes of your comments and will definitely consider them for improvement. More importantly, we will continue to place utmost priority on training and developing our team members to ensure that they are always able to deliver services to the satisfaction of our guests. Thank you once again for your feedback and I hope you will give us another opportunity to welcome you again next time so that we may show you that we stand behind our commitment to grand hospitality. Kind regards, Ziad Sleiman | Hotel Manager Bab Al Shams Desert Resort
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Lele G wrote a review 3 May
Worldwide296 contributions32 helpful votes
+1
Who ever thought retreating to a hot desert resort would be so relaxing. I must say, I definitely didn't. This was the most amazing experience. Between the beautifully pleasing ascetic views, decor, etc., the friendly and caring staff, and good company, this was another successful getaway. The camel ride, watching the sunset from the rooftop, Iftar meal and show were amazing, property was nice, and again, excellent customer service everywhere. Thank you Kamilya, Linet, Saleh,  Wency, Trisha, Kim, Nagy, Boulos, Rolando, and all others.
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Date of stay: May 2022Trip type: Travelled
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Response from Ziad Sleiman, General Manager at Bab Al Shams Desert Resort - Dubai
Responded 1 week ago
Dear Lele, We are delighted you had a memorable stay at Bab Al Shams. Thank you so much for your comments on our facilities and services. Thank you for highlighting the genuine hospitality of our dedicated team members. They are indeed the life and soul of our resort - with their genuine care and warmth ensure that every interaction with our guests is a wonderful moment. We are fortunate to have such an amazing team and your kind praises will further inspire them in their pursuit of excellence. It was a pleasure to have you stay at Bab Al Shams and we look forward to welcoming you back. Kind regards, Gilles Sohier | General Manager Bab Al Shams Desert Resort
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Victoria W wrote a review Apr 2022
Dubai, United Arab Emirates1 contribution1 helpful vote
+1
Not far to drive from Dubai city centre (only half an hour). No many visitors during Ramadan while the restaurant very crowded for Iftar. Best: the room decoration and building architectural are so amazing if you want to explore some Bedouin vibes. Big love for the styles of rooms and furniture. The pool is enjoyable. They sell drinks and food by the pool as well. The Iftar buffet is very good to try. I enjoyed the bbq and the Arabic desserts so much. Although the live show was not that impressive. Also there are some desert activities for customers. It is free to ride a camel and see a falcon. Overall I really appreciate the staying.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Make sure the buffet of Al Hadheerah Restaurant is included. Also reservation on their website...
See more room tips
1 Helpful vote
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Response from Ziad Sleiman, General Manager at Bab Al Shams Desert Resort - Dubai
Responded 2 weeks ago
Dear Victoria, Thank you for providing us with a perfect rating and sharing your excellent experience in details. We are pleased to read that we have surpassed your expectations in most aspects. We greatly appreciate your kind recommendation of Bab Al Shams Desert Resort and Iftar experience to other travelers. It was truly a pleasure having you with us and we look forward to welcoming you again in the very near future. Kind regards, Ziad Sleiman | Hotel Manager Bab Al Shams Desert Resort
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Jasmeet Kaur wrote a review Apr 2022
1 contribution
We would like to make a special mention to Ali for making our experience at Bab Al Sham so special. He went out of his way to make us feel comfortable and was highly attentive to all our needs. The safari experience with him was unforgettable! We will definitely be back for more
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Date of stay: December 2021Trip type: Travelled
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Response from Ziad Sleiman, General Manager at Bab Al Shams Desert Resort - Dubai
Responded 2 weeks ago
Dear Jasmeet, We are delighted you had a memorable experience at Bab Al Shams Desert Resort recently. Thank you for highlighting the outstanding performance of Ali. Our team members are indeed the life and soul of our resort - with their genuine care and warmth ensure that every interaction with our guests is a wonderful moment. We are fortunate to have such an amazing team and your kind praises will further inspire them in their pursuit of excellence. It was a pleasure to have you at Bab Al Shams and we look forward to welcoming you back. Kind regards, Ziad Sleiman | Hotel Manager Bab Al Shams Desert Resort
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PRICE RANGE
US$369 - US$820 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bab al shams desert hotel dubai, bab al shams desert resort and spa
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
115
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Frequently Asked Questions about Bab Al Shams Desert Resort - Dubai
Which popular attractions are close to Bab Al Shams Desert Resort - Dubai?
Nearby attractions include Travel Desert Safari Dubai (7.9 km), The Tallest Block of Dubai Marina (7.9 km), and Madeena AlRemal Tourism (7.9 km).
What are some of the property amenities at Bab Al Shams Desert Resort - Dubai?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Bab Al Shams Desert Resort - Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bab Al Shams Desert Resort - Dubai?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Bab Al Shams Desert Resort - Dubai?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Bab Al Shams Desert Resort - Dubai?
Conveniently located restaurants include Al Sarab Rooftop Lounge, Al Hadheerah, and Masala.
Are there opportunities to exercise at Bab Al Shams Desert Resort - Dubai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Bab Al Shams Desert Resort - Dubai have airport transportation?
Yes, Bab Al Shams Desert Resort - Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bab Al Shams Desert Resort - Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Bab Al Shams Desert Resort - Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Bab Al Shams Desert Resort - Dubai?
The staff speaks multiple languages, including English, French, Russian, Hindi, Arabic, Filipino, and Urdu.