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Donatello Hotel

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#243 of 544 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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Donatello Hotel
Donatello Hotel
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199 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Solihull, United Kingdom
Reviewed 23 January 2017 via mobile

Ok so a couple of good points: The rooms are a good size and clean Location is excellent Pool attendant was lovely Now for some not so good points: Rooms not ready on check-in so following complaint had upgrade to suite, although they tried to put us in a smoking room first which we refused as it stank of cigarettes....

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3Thank Nettyrev
Oman
Reviewed 7 January 2017 via mobile

Stayed for 2 nights on business recently. Good location and the rooms are big and functional. That's about it. Check in was terrible with the girl rude and bored to death. Breakfast is shocking and a free for all food fight. The food is awful. Room service took 1 hour and they refused to give a bottle of wine at...

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2Thank FatGingerNeville
DonatelloHotel, Manager at Donatello Hotel, responded to this review

Dear FatGingerNeville, Thank you for taking the time to provide your review. We regret to read that your experience in our hotel was below your expectations. Please rest assured that your comments regarding your experience on arrival and the service delivery issues faced with the room service, restaurant and bar are well received. We thank you for your feedback, as...

Reviewed 7 January 2017 via mobile

We booked a grand suite for a one night stay, hotel is easy to access from E11 and close to Mall of Emirates. On check in reception handed us a key and told us that it probably didn't work so he would send someone up to open the door for us. He was right the key didn't work! Room was...

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1Thank Mez T
DonatelloHotel, Manager at Donatello Hotel, responded to this review

Dear Mez T, Thank you for taking the time to share your feedback with us. We regret to read that your stay with us has not met your expectations and we have highlighted your comments to the concerned departments and have had these addressed. We do hope to have the chance to welcome you back to the Donatello Hotel. Should...

Dubai, United Arab Emirates
Reviewed 23 December 2016

Excellent little hotel in a good location, close to Mall of the Emirates and a Metro station. Excellent rooms, very large with good amenities. Helpful & friendly staff. A great place to stay and the prices are unbeatable.

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2Thank David K
Abu Dhabi, United Arab Emirates
Reviewed 15 December 2016 via mobile

Worst service with the dumbest staff I've ever had to encountered. When asked about the valley we were told to park our car ourselves. Then when we got to the parking. All cars were randomly parked blocking each other with the vallet guy running erratically trying to find the car owners to move them. If they were to park it...

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1Thank Yasmin S
Reviewed 13 December 2016 via mobile

location hotel is good, near to mall of emirates, many restaurants around the hotel. room is clean, spacious, comfort. breakfast is not standard 4* hotel. strange thing that there is no concierge available.

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Thank haivrenz
Reviewed 9 December 2016 via mobile

SUPER TIRED AND DISGUSTED. It's 2.35am and the Karaoke or cat singing is still in full swing. Management do not want to know despite various calls.Was advised whenn we arrived for a 3 day stay the only Disabléd room available was above the Karaoke Bar which operated until 1am. otherwise we would have to have a room that had no...

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2Thank JL2755
Reviewed 28 November 2016 via mobile

I came to this hotel because it has very easy access to the E11 (the main highway) on both sides and because I have started to know the Al-Barsha 1 area for a while now... I toughed would be easy access to the road and the Mall of the Emirates after work hours...First the hotel is super noisy!!! They have...

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3Thank Maja M
Reviewed 13 November 2016

Although my room was huge( junior suite) with two telvesions( why??) I would tn stay here again. I had wanted a room with an espresso machine...which it had,but no coffee capsules. When enquirer, told there were none available in the room, but I could order room service coffee anytime fre of charge. What a palava that turned out to be....more...

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1Thank Anna- michele H
Ayrshire, Scotland
Reviewed 9 November 2016

Great hotel. Fantastic staff throughout. Huge rooms and very comfortable. Great breakfast. Small pool. Great location near mall of Emirates . However all these positives were spoilt by the noise level. Firstly from the main road outside. Felt like windows were open, really poor quality double glazing. Secondly from the bar downstairs where they had rock bands playing until early...

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Thank Tracey B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated midway between downtown Dubai and Dubai Marina, the hotel offers business and leisure travellers a convenient place to dine and meet, with diverse business and leisure areas in close proximity. ... more   less 

Additional Information about Donatello Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Dubai 24948, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM266 - RM797 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Donatello Hotel 4*
Number of rooms: 78
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Hotel Style:
#117 Spa Hotel in Dubai
#204 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Donatello Hotel staff and other travellers.
6 questions
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Questions? Get answers from Donatello Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“305,306 are huge and quiet”
 of 5 bubbles analorenatoma, 27 Mar 2017 | Read review
“A twin double bedroom.”
 of 5 bubbles medhats, 16 Mar 2017 | Read review
“Avoid rooms 201, 301, etc. - they have no windows facing outside and are very dark.”
  • Grimy brown stain on bathroom bin
 of 5 bubbles ksg1981, 1 Feb 2017 | Read review
“rooms on the uppermost floors are quietest”
 of 5 bubbles davidkL7582XP, 22 Dec 2016 | Read review
“Check the room before excepting it .”
 of 5 bubbles Al-shamkhani, 5 Nov 2016 | Read review
5 of 5