The raffles hotel was absolutely amazing and gorgeous inside and out. The staff rendered stellar customer service. Ashpak and the concierge team served us so well it put us at ease during our stay. Our room was gorgeous and the view of the city at night was beautiful. We will definitely be back in Dubai and staying at the raffles hotel again and again. Thank you for making our 15th wedding anniversary so special
Had a fabulous stay at this hotel back in January. We’ve been coming to Dubai for the past 8 years and stayed in many of the top hotels, however Raffles is something else – what an experience! Me and my husband were staying in another hotel on Jumeirah beach and decided to take a trip to visit the Raffles Saloon bar. We got chatting to a member of staff called Woulstain who recommended we try Raffles hotel next time we visit and book a Skyline room for the views of the city. The hotel looked so amazing, and as it was our anniversary a few days later – we decided we couldn’t wait until our next visit, so we booked a club room and checked out of our beach hotel, and boy am I glad we did! From the minute we arrived at the hotel we were in awe of the outstanding service and treated like royalty. How a hotel of this size can give you the level of attention and service, to make you feel like you are the only guest they have is truly amazing. Check in, departure, and everything else in between was just perfect. As for the room, well there is only one word to describe it…WOW. It was on one of the higher floors of the hotel, the room was huge and incredibly beautiful. Everything was spotless and sanitised and it felt very Covid safe, plus the balcony was also very big – perfect for those views! To make the stay even better, the hotel surprised us with a special cake for our anniversary which was a lovey gesture. I’d like to say a hug thank you to Mila at check in, Syed our wonderful butler, Summer and her amazing hospitality team, Mars at Azur and of course not forgetting Woulstain for his recommendation of the hotel. I can safely say we will be back as soon as we can travel again!…
This has been an amazing anniversary stay. Although only one night stay the experience was a pleasure. Mr. Ashpak at the concierge desk was a highlight. Pleasant and very helpful. This will be my hotel of choice my next visit. Will recommend
We visited Raffles for an afternoon tea as a family and thoroughly enjoyed ! They even have a kids afternoon tea that many places don’t have. Everything was delicious and service was impeccable. Leaves you wanting to come back for more ! Great job Raffles! And extra points for being kid friendly.
Just one word… FANTASTIC Beautiful hotel with beautiful people Rooms are spotless clean, big and comfortable. Customer service the best in Dubai. Manager Yasser S. such a lovely man he make sure everything is perfect and guest are happy. I wish all hotels in Dubai could learnt customer service from Raffles Dubai WELL DONE!!!
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