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Raffles Dubai

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Raffles Dubai
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3,090 Reviews from our TripAdvisor Community

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Showing 2,582: English reviews
Reviewed 2 days ago NEW

Amazing hotel. So comfortable, great staff and perfect location! Feeling like staying at home! Amazing customer service.Thank you for creating such a lovely atmosphere and personal touch. I had such a good time there.

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1Thank AlxxxGarcia
Reviewed 3 days ago NEWvia mobile

家族で初めてドバイに行くことになり、評判のよいラッフルズホテルに泊まることにしました。夫婦2人+就学児未満の子供3人です。子供が小さいので全員一部屋で宿泊したく、ディプロマティック・スイートに3泊しました。 到着時のホテルの外観・内観、部屋の設備は最高でした。さすがラッフルズと思いました。 ただ、専用レセプションでのチェックイン時からがっかりの連続でした。 ・チェックイン開始時間には部屋が用意できないと言われる。 ・やっとチェックインできたお部屋はタオルが夕方まで用意できないと言われる。 ・部屋に置いてあった支配人からのウェルカムガードにはコップの輪ジミが…。(かなりがっかりした気持ちになりました) ・クローゼット前の床がベタつく。(丁寧にクリーニングしてくれと頼んで出かけるも、三日間解消されず) ・お化粧台の椅子が壊れていた。(小さな子供がいたら目に刺さりそうな位置に金具が飛び出ていました) ・端末から頼めるルームサービスがこちらからの電話での確認で初めて認識してもらえる始末。 ・ホテルにはいっている日本料理店、特にサービスの面において不親切でした。味は可もなく不可もなく。 ・コンシェルジュの質が良くない。(バスツアーのことを聞きましたが、パンフレットを手渡され、それ以上はよく知らないとのこと。ドバイが初めての私たちの方がよく知っているくらいでした。) タイミングが悪かったのか、とにかく全体的にがっかりでした…。 ----- It was our first visit to Dubai, so we decided to stay at Raffles because we believed Raffles is the one of best hotels in Dubai. We are a family of five, my husband, 3 little kids and myself. We stayed in the diplomatic suite for 3...

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Thank ACOHIET
United Kingdom
Reviewed 3 days ago NEWvia mobile

I booked this hotel for a 2 night stopover after a cruise and before we flew back home. TripAdvisor influenced my choice of hotel so only fair I let you know if the reviews were accurate. I contacted the hotel directly to make a reservation & the email traffic was efficient & courteous. I requested an early check in and...

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1Thank yummymummy123
RafflesDubai, General Manager at Raffles Dubai, responded to this review

Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. I am pleased that you enjoyed your 2 nights stopover with us. It is great to hear that you had a superb experience right from the reservation process to check-out. I am delighted that you were comfortable in your spacious Raffles Club Dubai Skyline...

Emirate of Abu Dhabi, United Arab Emirates
Reviewed 4 days ago NEWvia mobile

I chose this hotel by default for New year's stay in Dubai. What a beautiful surprise it was, the hotel is 5 star all the way, perfection location attached the WAFI mall, spacious room with luxurious amenities. We upgraded to a Club room which was good but not worth the money, the evening canapés were so so. We enjoyed a...

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1Thank MimiA235
RafflesDubai, General Manager at Raffles Dubai, responded to this review

Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. We are concerned to hear that you did not enjoy our Evening Canapés in the Raffles Club Lounge. Please feel free to contact me directly at generalmanager.dubai@raffles.com if you have any further suggestions of improvement regarding the same. That being said, I am glad...

Washington, DC
Reviewed 5 days ago NEW

I’ve stayed at many hotels in Dubai- some for which I've written reviews and others I haven't. I must say that the Raffles is truly the standard for hospitality in Dubai. As soon as I arrived and was warmly greeted by the doorman and the front desk, I knew what I had missed at other establishments. It’s not that they...

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2Thank globetrottingdiva
RafflesDubai, General Manager at Raffles Dubai, responded to this review

Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. We truly appreciate your loyalty to our hotel. It is an honor to hear you describe Raffles Dubai as your home in Dubai and the gold standard for hospitality. I am delighted that you were impressed with so many of our colleagues who showcased...

Cambridge, Massachusetts
Reviewed 6 days ago NEW

The facade of this building is on an Egyptian theme, including a pyramidal shape and some large exterior statues. The service is very good, and the rooms on the upper floors are spacious and comfortable, with good views out the balcony. The hotel has just a couple of restaurants, but it attaches to a shopping mall with many other options....

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1Thank 418spot
RafflesDubai, General Manager at Raffles Dubai, responded to this review

Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. I am delighted that you enjoyed your stay with us. It is wonderful to hear that you appreciated our hotel unique Egyptian themed décor and found our service to be very good. I trust that you enjoyed the huge selection of food offered during...

Reviewed 1 week ago NEWvia mobile

Need I say anything more? We stayed at R on the way back from Europe. Dubai is a place that is now on our list of places to go. Raffles certainly assisted us to feel that we should return. Service excellent. Room was large. Service was excellent. Meals at hotel eateries were really good. Did I mention the service was...

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1Thank Wheathouse
RafflesDubai, General Manager at Raffles Dubai, responded to this review

Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. I am pleased that you had an excellent stay with us. It is incredible to hear that you were impressed with our spacious rooms, restaurants and spa treatments. We look forward to welcome you again soon. Regards, Ayman Gharib General Manager

Sydney
Reviewed 1 week ago NEW

We had a great 4 days at Raffles in Jan. Our room was well appointed and the view of the Dubai city skyline was fabulous. We went Club and enjoyed a magnificent breakfast each day ( Hurbert was always on hand and a great guy!), afternoon tea and drinks and canapes in the evening. This hotel is located 10 mins...

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1Thank SydneyS_k
RafflesDubai, General Manager at Raffles Dubai, responded to this review

Dear Guest, Thank you for choosing Raffles Dubai and for posting on Trip Advisor. We apologize for the inconvenience you faced with regards to road noise disturbance and condition of the room. We have an ongoing refurbishment policy at the hotel in order to keep our rooms looking as fresh as possible. Please feel free to contact me directly at...

Reviewed 1 week ago via mobile

Been my first time in Dubai and decided to go to Raffles to visit. I could say my whole experience is good. The place looks amazing. Food was brilliant and i definitely loved Azur. Staff was accommodating. Good I could say. But really, the food made all the difference. Got a bit of trouble in check in, but all in...

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1Thank AlSharouz
RafflesDubai, General Manager at Raffles Dubai, responded to this review

Dear Guest, Thank you for choosing Raffles Dubai and for posting on Trip Advisor. We apologize for any inconvenience you experienced during check-in. Please feel free to contact me directly at generalmanager.dubai@raffles.com if you have any further feedback or suggestions of improvement that could have made your check-in experience smoother. That being said, I am pleased that overall you had...

london
Reviewed 1 week ago

Prior to arriving at Raffles, I had booked an airport transfer to the hotel. When we arrived there was a man with a sign for Raffles but he was not there to pick my husband and I up. Luckily I had printed a copy of the confirmation to show him. We quickly decided that as we could see a lot...

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5Thank nitejas
RafflesDubai, General Manager at Raffles Dubai, responded to this review

Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. We truly apologize for the inconvenience you faced with regards to airport pick-up, check-in delay, swimming pool smell, television placement in the room and our Club Lounge. At Raffles Dubai, we strive to provide a superior service experience for every guest; therefore your feedback...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A stunning landmark hotel in a distinctive pyramid shape merges Asian style with an Egyptian aesthetic. Ideally located in the city center with a shopping adventure lies around the corner as Raffles Dubai adjoins Wafi mall, one of Dubai's most exclusive shopping and leisure destinations, home to hundreds of boutiques offering an extensive selection of international haute couture, jewelries and gifts in addition to nearby authentic souks, including the impressive Khan Murjan, offering traditional crafts by artisans from the region. Featuring 252 luxurious rooms and suites, this award-winning Dubai hotel offers some of the most spacious rooms in the city, each with generously-sized private balconies. Brilliant contemporary interiors, faultless service and 7 superb restaurants and bars offering an extensive array of dining, entertainment and clubbing options, while Raffles Spa beckons with a pampering menu to emerge transformed, like a lotus that journey from bud to the radiance of full bloom. ... more   less 

Additional Information about Raffles Dubai

Address: Sheikh Rashid Road | Wafi, Dubai 121800, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM1,008 - RM2,557 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Dubai 5*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Fairmont Hotels, Hotels.com, Agoda, Expedia and Jetsetter so you can book your Raffles Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Raffles Dubai Hotel Dubai
Raffles Hotel Dubai
Dubai Raffles Hotel
Hotel Style:
#1 Romantic Hotel in Dubai
#1 Business Hotel in Dubai
#2 Spa Hotel in Dubai
#3 Luxury Hotel in Dubai
#4 Family Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Raffles Dubai staff and other travellers.
62 questions
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Questions? Get answers from Raffles Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club rooms with a garden view are the best. The hotel is also connected via the lobby to the Wafi City Mall.”
 of 5 bubbles globetrottingdiva, 16 Jan 2017 | Read review
“Ask for rooms the possible higher floor, and to ovelook Burj Halifa”
 of 5 bubbles vayak, 8 Jan 2017 | Read review
“Take the Club option”
 of 5 bubbles Dayoos, 4 Jan 2017 | Read review
“Go for an Executive Room with the Skyline View but if you want quiet as for a Garden View”
 of 5 bubbles Elsa40, 28 Dec 2016 | Read review
“signature room is the best”
 of 5 bubbles , 22 Dec 2016 | Read review
5 of 5
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