Palace Downtown
Mohammed Bin Rashid Boulevard, Dubai United Arab Emirates
22 people are viewing this hotel
US$626
Fully refundable before Wed, 11 Oct
No prepayment needed
US$613
Fully refundable before Thu, 12 Oct
Get rewarded with One Key
US$765
US$408
Fully refundable before Sun, 8 Oct
Hotels.comUS$626
PricelineUS$626
Lol.travelUS$765
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Room & Suite (572)
Dining (417)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#31 of 964 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Classical themes and Arabian tradition are combined to create the Palace Downtown. Palace Downtown is a resort within the city; it has a confident style all of its own, a unique blend of past and present of Middle-Eastern heritage and elegant Dubai modernity, of harmony and energy. Set in the heart of Downtown Dubai, one of the region’s most progressive districts, the resort is mere footsteps away from iconic attractions such as Burj Khalifa, The Dubai Mall, Dubai Opera and Souk Al Bahar. From an abundance of options for dining, shopping and entertainment to being in close proximity to commercial hubs such as Dubai International Financial Centre, Dubai World Trade Centre and Business Bay, its prime location ensures that any excursion or business engagement away from the hotel is easily accessible. We welcome you to our luxurious Arabic splendour, set amidst the world’s most spectacular destination.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Airport transportation
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Poolside bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Extra long beds
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Lake View
Languages Spoken
English, French, Russian, Arabic and 3 more
Location
98Great for walkers
Grade: 98 out of 100
300Restaurantswithin 0.5 km
24Attractionswithin 0.5 km
Mohammed Bin Rashid Boulevard, Dubai United Arab Emirates
Name/address in local language
Getting there
Burj Khalifa/Dubai MallDubai Metro14 min
Business BayDubai Metro20 min
Car HireSee all Dubai car hire
7318Reviews140Q+A100Room tips
Reviews
Traveller rating
- 6,207
- 696
- 206
- 108
- 101
Time of year
Traveller type
Language
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- English
Popular mentions
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Most Recent
The food is Amazing. Fabulous food and excellent service - so lovely to spend an evening at Ewan restaurant. The staff are so kind and welcoming. Mr. Adam & Mark was so nice and kind , we had a wonderful evening. Thank you so much ………………………………..
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aby Abraham, Other at Palace Downtown
Responded 2 days ago
Dear shyheart618 Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Aby Abraham Management office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You want the best food, the best dining experience and the best service then go to Ewan Saturday brunch at The Palace Hotel. Ahmed gave all at our table the most outstanding attention, kindness and service. The chefs out did them selves with the quality of their service,cooking and the incredible range of food. We shall definitely return to enjoy the amazing service and quality given to all customers who are lucky enough to choose this wonderful venue.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aby Abraham, Other at Palace Downtown
Responded 2 days ago
Dear das93 Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Aby Abraham Management office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kaden,GameShark,dimuth staff is excellent food is versatile and environment is amazing to sit and enjoy some quality time. I recommend to come here with your family and friend specially for parties and weekend
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aby Abraham, Other at Palace Downtown
Responded 2 days ago
Dear marshelx Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Aby Abraham Management office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you Ahmed for your excellent customer. service And the friendly manner Testy food and in general all the team was helpful As will the speed on cleaning the table without we tell or notice Thank you
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aby Abraham, Other at Palace Downtown
Responded 2 days ago
Dear Escape55183632003 Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Aby Abraham Management office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic food and service, served by Lin and couldn’t have asked for me. Will 100% be back. Couldn’t originally find the location and was helped on the phone with directions and the food was just ridiculous! One of, if not, the best steakhouse I have been too
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aby Abraham, Other at Palace Downtown
Responded 2 days ago
Dear lorcana665 Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Aby Abraham Management office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ewan Restaurant at The Palace serves really good food.... The staff are friendly as well - especially Wardani and the 5-star service we received from her is commendable. We’ll definitely visit again...❤️❤️❤️
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aby Abraham, Other at Palace Downtown
Responded 2 days ago
Dear 97hanani Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Aby Abraham Management office
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Me and my family we had the buffet in the buffet and with so nice it was a very good display of food along with wide variety of dishes service was fantastic from Ahmed, Mark and Adam they really did great on making sure our experience was wander full.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aby Abraham, Other at Palace Downtown
Responded 2 days ago
Dear Josephngale Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Aby Abraham Management office
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ayman and his colleagues (housekeeping, breakfast and reception) make us feel like at home every time we are here. We really feel so comfortable and welcome here. We will definitely come back soon. Thank you so much for great service!
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aby Abraham, Other at Palace Downtown
Responded 6 days ago
Dear W2753NXmaxm Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon. Best regards, Aby Abraham Management office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The palace hotel is the true 5 stars hotel and provide good cleaning service, especially Loic from room attendant who keep my room so clean and provide all the amenities we need. Thank you Loic, I will come back for sure
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Date of stay: September 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aby Abraham, Other at Palace Downtown
Responded 1 week ago
Dear Navigator08053954018 Thank you for taking the time to share your comments with fellow travelers on Tripadvisor. We are very proud to know that you had a wonderful experience, our location is indeed perfect! We appreciate your recommendation and the team and I look forward to welcoming you back with us again very soon! With very best regards, Aby Abraham Management office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment we walked into the Hotel we were treated with respect and made to feel special and the most important of guests. Incredible experience at all levels, no other Hotel we have stayed at in recent years comes even close. You should be very proud of both facilities and especially your staff.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aby Abraham, Other at Palace Downtown
Responded 1 week ago
Dear dennis385 Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon. Best regards, Aby Abraham Management office
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$330 - US$629 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palace the old town hotel dubai, the palace old town, palace the old town dubai, sofitel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiDowntown Dubai
NUMBER OF ROOMS
242
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Claim Your ListingPALACE DOWNTOWN: UPDATED 2023 Hotel Reviews, Price Comparison and 5,409 Photos (Dubai, United Arab Emirates) - Tripadvisor
Frequently Asked Questions about Palace Downtown
Which popular attractions are close to Palace Downtown?
Nearby attractions include The Dubai Fountain (0.2 km), Burj Khalifa (0.4 km), and At.Mosphere (0.4 km).
What are some of the property amenities at Palace Downtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Palace Downtown?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palace Downtown?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Palace Downtown?
Conveniently located restaurants include The Tap House, Downtown, Tribes Carnivore, and Hafiz Mustafa 1864 Dubai Mall.
Are there opportunities to exercise at Palace Downtown?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Palace Downtown have airport transportation?
Yes, Palace Downtown offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palace Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Palace Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Palace Downtown?
The staff speaks multiple languages, including English, French, Russian, Chinese, Hindi, Arabic, and Filipino.