Four Points By Sheraton Bur Dubai

Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah Street 4C Bur Dubai, Dubai United Arab Emirates
Traveller (1239)
Room & Suite (340)
Dining (140)
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About

4.5
#97 of 800 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Four Points by Sheraton Bur Dubai is a four-star property located in Bur Dubai, United Arab Emirates which features 250 guest rooms and suites with 3 restaurants including a pub. Our hotel in historic Dubai on Mankhool Road is only a few minutes walk from major shopping centres, the old souks, Dubai Museum and Dubai Metro. Our downtown Dubai hotel provides a free bus shuttle to the beach & major shopping malls.
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Property amenities
Free parking
Wifi
Pool / beach towels
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Nightclub / DJ
Kids stay free
Valet parking
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Special diet menus
Poolside bar
Rooftop bar
Free shuttle or taxi services
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun terrace
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Iron
Refrigerator
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Room types
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Arabic, Filipino, Hindi
Hotel links
Special Offer:Earn points toward free nights.

Location

Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah Street 4C Bur Dubai, Dubai United Arab Emirates
Name/address in local language
3834Reviews142Q+A100Room tips
Traveller rating
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Detailed Reviews
Barbie B wrote a review Feb 2020
New Delhi, India4 contributions5 helpful votes
We had a great week long stay at the hotel. The staff were very courteous and warm... From the reception Kajal helped us immensely and also gave us a little anniversary surprise. She made sure our stay was a pleasant one. A big shoutout to the staff at the breakfast service: Joy, Anjana, Mansi, the guy at the egg station, and a few names that I have missed. They were all very warm and provided outstanding breakfast service. Housekeeping staff was also great and never missed a smile and greetings. Bikash was the housekeeping guy who made sure about our privacy and scheduled the service as per our preference. Also the staff by the pool and spa were very warm and courteous.

Everything about this hotel was amazing right from spacious clean rooms to an amazing spread of breakfast buffet. The pool was also very well maintained and since the weather was a bit cold in Feb the water heated at 26 degree. The restaurant Purani Dilli serves amazing Indian Food and has an Bollywood live singing event everyday by an amazing singer duo. The hotel also had easy access to all transport and nearby markets, and provides free shuttle service to kite beach and the dubai mall. I would highly recommend this hotel to everyone.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FourPointsCX, Public Relations Manager at Four Points By Sheraton Bur Dubai
Responded 27 Feb 2020
Dear BarbieB171, Thank you so much for taking the time out to share your valuable feedback and rating us 5 on TripAdvisor. We are pleased to learn that your stay with us was wonderful. We highly appreciate your kind words about our team and the service we provide. Once again thank you so much for choosing Four Points by Sheraton Downtown Dubai, it has been an immense pleasure serving you and we eagerly look forward to welcoming you back again soon. Graciously Yours Nikhil Nair
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Neil H wrote a review Jan 2020
11 contributions14 helpful votes
Our room was comfortable, although our view out the window had no view (looked onto other hotel rooms). The room was large in size and came with free water which was a nice touch. The staff were very friendly and helpful. The hotel is slightly out of the way, further than we expected. However, provided the traffic isn't too busy, the city is accessible. Taxis are relatively cheap and there are generally lots of them driving around and easily hailed down.
The lady at the cafe within the foyer was never there. Twice, I eventually had to go and ask at reception for someone to get her. Then we she arrived, she made coffee at a snails pace.. would not recommend the cafe, but unfortunately not much else around.
Pool was very average, quite small. We didnt end up using it.
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Date of stay: January 2020
Value
Location
Service
Room Tip: Make sure to book no smoking rooms if you are a non smoker.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FourPointsCX, Marketing Executive at Four Points By Sheraton Bur Dubai
Responded 12 Jan 2020
Dear Neil, Thank you so much for taking the time out to providing us with your valuable feedback, regarding our hotel and service provided by our staff. Kindly note your comments and feedback has been noted and communicated to the concerned department and definitely corrective actions will be taken. We look forward to welcome you back in the near future. Regards, Nakul A.
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lisalau wrote a review Feb 2020
2 contributions4 helpful votes
Had an issue when we were checking in whereby we were being charged nearly twice the amount we were quoted on booking.com. We settled for 2 night s and then decided to stay the whole week. On last night we were asked to settle the fees for one night stay as according to them we had booked from 14th to 22nd and showed up on the 15, however during the week when we went to settle the bill we asked to settle everything. We had already paid for 2 night. Anyway we did not argue and paid for the 1 night which according to them we had not paid yet.

Hotel is clean, however there are days when shower gel is finished and they do not refill and bath tub not scrub. It will be good if the bathroom is renovated too to provide for individual showers instead of the 2 in 1 bath tub and shower as it can be a hassle for parents with children.

Friendly staff at concierge and the ladies at the restaurant for breakfast are really nice (I forgot their names) and provide excellent service.

Overall it is a nice hotel.
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Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FourPointsCX, Marketing Executive at Four Points By Sheraton Bur Dubai
Responded 25 Feb 2020
Dear lithelau, Thank you so much for taking the time out to providing us with your valuable feedback, Kindly note your comments and feedback has been noted and definitely corrective actions will be taken and we would like to apologize for the unpleasant experience you had regarding your booking. We look forward to welcome you back in the near future. Regards, Nakul A.
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B&Z wrote a review Oct 2020
3 contributions2 helpful votes
A bit far from the busy financial centre, this hotel is a spacious, calm place. The rooms are spacious, well-lit and well-furnished.
However the best part is the staff! Courteous, and always putting the guests' comfort at the top priority.

Prasad from the servers' team at Purani Dilli is a wonderful host who brings you the most fresh puri in the morning, and dessert when you're completely full on food in dinner.

Varun from housekeeping is also a star, always offering a happy greeting and doing his work diligently.

Great work, everyone! Wishing you the best :)
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Date of stay: October 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nakul Ankolikar, Marketing at Four Points By Sheraton Bur Dubai
Responded 3 Nov 2020
Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We strive always to deliver our guests the highest levels of hospitality and it is very satisfying to know that this is being achieved. We hope to welcome you back very soon. We look forward to welcome you back in the near future. Regards, Nakul Ankolikar
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Mridul Goel wrote a review Apr 2020
Bangalore District, India29 contributions52 helpful votes
Among very few Hotel Rooms you find in Premium Budget category that are sizeable enough to write about.
Compared to other properties around this Hotel is located in an quite lane next to a 24/7 Convenience Store, but also a small walk away to the Market and Malls and Local Food.
Themed Indian, it obviously boasted majority Indian and Asian crowd, with a Dedicated Indian RestroBar “Darbaar” which is popular among locals as well.
Reception Check In and Out process was quick except for the Tourist Fees which is not part of your online booking and has to be paid upon arrival, and Deposit / CC Blocking towards room Service.
The Hotel also has a SportsBar, which resembles like an European Joint, with Multiple Displays, Pool Table and Not so comfortable seating.
Overall, Good Price, Nice Food, Humble Staff, and most importantly Quite yet Market Location.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FourPointsCX, Marketing Executive at Four Points By Sheraton Bur Dubai
Responded 4 Jun 2020
Dear Mridul_Goel, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We strive always to deliver our guests the highest levels of hospitality and it is very satisfying to know that this is being achieved. We hope to welcome you back very soon. We look forward to welcome you back in the near future. Regards, Nakul Ankolikar
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rmalik123 wrote a review Jan 2020
London, United Kingdom5 contributions11 helpful votes
We stayed 10 nights over the Christmas period. Staff here are very attentive. The room is cleaned daily while you are out. Bathroom has shampoo and body wash dispensers. Nice touch. Bathrobes and slippers provided. Cafe, Italian and Indian food restaurant on premises is called Purani Dilli. Every evening Indian music is playing in the restaurant which doubles up as breakfast area. Breakfast has a good spread of continental and hot food. There is an egg station. Pancake station. Juices and fresh fruits and yoghurts. Teas and coffees. Karak Chai was lovely. Breakfast timings are 6.30-11am so if you wanted a late brunch there are options like lentils, chick pea curry, Vege noodles or rice, sambar, idli, paratha, items which vary daily and can be an early lunch or late breakfast. It does get busy at 10am - 11am but quieter earlier. Pool and jacuzzi on rooftop which feels heated. Loungers there are useful. Gym on top floor has everything you could need. Beauty salon on ground floor is a bit expensive. Too floor Spa offered half price discount. Had a choice of 20+ treatments and opted for Egyptian massage which was amaaaaazing. The lady called Kett had the best massage hands and knew exactly what to do for maximum effect. I don't know how she kept the strength up for 60 minutes without tiring. It was rejuvenating after our hectic sightseeing. There is a tourism desk at reception. Metro was 15 mins walk to Al Fahidi Station on green line or 15 mins to ADCB Station the opposite way on red line. Nearest bus station was 10 mins walk away and the metro service is very easy to negotiate. Location could be better but service was amazing. Overall hotel deserves its 4 Stars.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FourPointsCX, Marketing Executive at Four Points By Sheraton Bur Dubai
Responded 8 Jan 2020
Dear rmalik123, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We strive always to deliver our guests the highest levels of hospitality and it is very satisfying to know that this is being achieved. We hope to welcome you back very soon. We look forward to welcome you back in the near future. Regards, Nakul Ankolikar
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Haset wrote a review Dec 2020
3 contributions2 helpful votes
Yesterday pub is the best place to go if you really want to hang out. It is clean and tidy. Sharleen who works in pub as a server is really accommodating and seriously following the Covid-19 safety measures and hygiene standards. The moment she escorted me and my sister to our table, she already made us feel welcome and comfortable because of her cheerful personality. Sharleen gave us a great experience specially when the food and drinks that she suggested arrived on our table. I could say that chef Babu who cooked our orders is outstanding. The food is really delicious. I must come back here and invite some of my friends too. Keep it up Sharleen and Chef Babu!
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nakul Ankolikar, Marketing at Four Points By Sheraton Bur Dubai
Responded 28 Dec 2020
Hey There, It is great to read that you had an amazing experience at the Yesterday Pub Dubai. We are happy to read that you enjoyed the food as well as the service provided by our associates. We shall definitely pass your feedback to our team, which is very motivating, highly appreciated. We look forward welcoming you back in the near future. With kind regards, Hazem Front Office Manager
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Mark S wrote a review Nov 2020
Abu Dhabi, United Arab Emirates93 contributions69 helpful votes
Need a stay in Dubai for business. Found this very nice hotel for a real bargain. The hotel is clean, there is a restaurant and a bar and the staff is very accommodating. The room is large with a King Bed, table and sitting area as well as a nice desk and very large TV. The bathroom is small but well appointed. The pool is on the rooftop and is rather nice with chairs for lounging. There is a nicely laid out and appointed gym on the top floor as well with enough equipment to suit most exercise needs.

The beds are comfortable and there is plenty of drawers and closets for a full week or more for a family in the room.

The location is in a quiet residential area but there are good restaurants around and you are a short 20aed cab ride to the Dubai Mall and all that area has to offer or another 20aed cab ride to the Gold and Spice Souq areas.

If you are looking for a nice comfortable hotel room with a great price do not hesitate to stay here, I am glad I did.
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nakul Ankolikar, Marketing at Four Points By Sheraton Bur Dubai
Responded 19 Nov 2020
Dear Mark, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We strive always to deliver our guests the highest levels of hospitality and it is very satisfying to know that this is being achieved. We hope to welcome you back very soon. We look forward to welcome you back in the near future. Regards, Nakul Ankolikar Cluster Marketing Executive
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Puneet wrote a review Feb 2020
1 contribution2 helpful votes
The four points downtown Dubai. This hotel was extremely great. Meena bazaar is near by and free shuttle service to kite beach and the mall. Breakfast was wonderful and May Lin and Anjana were so great with their service we are leaving a happy happy family and it’s only because of the great service. The house keeping was very polite and did a great job and so was the person taking care of the pool and spa. You are going to love it here the rooms are so nice and travelling around from this hotel is very easy.
I highly recommend this hotel to everyone.

Thank you
Puneet
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FourPointsCX, Marketing Executive at Four Points By Sheraton Bur Dubai
Responded 23 Feb 2020
Dear Puneetkanes, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We strive always to deliver our guests the highest levels of hospitality and it is very satisfying to know that this is being achieved. We hope to welcome you back very soon. We look forward to welcome you back in the near future. Regards, Nakul Ankolikar
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Marge2642 wrote a review Mar 2020
12 contributions21 helpful votes
Just come back after 5 nights in Dubai.
Lovely hotel. Staff very helpful and friendly. Breakfast staff especially courteous and professional
Concierge always on hand to help give assistance and advice and arrange taxis which are the same price as local taxis.
Shout out to the lifeguard he was a complete star.
Great central base for all areas.
Local supermarket a stones throw away.
Suggest you buy soft drinks and snacks here and use room fridge. As soft drinks in hotel a little pricey. But just normal hotel prices.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FourPointsCX, Marketing Executive at Four Points By Sheraton Bur Dubai
Responded 5 Mar 2020
Dear marge2642, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We strive always to deliver our guests the highest levels of hospitality and it is very satisfying to know that this is being achieved. We hope to welcome you back very soon. We look forward to welcome you back in the near future. Regards, Nakul Ankolikar
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bhatiapuja asked a question Dec 2023
New Delhi, India72 contributions20 helpful votes
I am visiting tomorrow, pls can you confirm if you offer a Jain meal and iron in the room?
Answer from Lance B
United Kingdom3 contributions1 helpful vote
There was an iron in the room and ironing board, I’m not sure about the meal
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Answer from Fish
1 contribution
I don't remember which category the room was but you can stay in one room. However, it ended up being cheaper for us to get two rooms, two in each room.
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Daniele W wrote a tip Jan 2024
2 contributions
"The Sheikh Zayed location is really good if you plan to visit the Dubai Mall"
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Inspire21436982386 wrote a tip Nov 2023
2 contributions1 helpful vote
"Please bring your water , its will be rs 400 there. Rest all is good."
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Rajeev S wrote a tip Nov 2023
Kasakh, Armenia13 contributions1 helpful vote
"Nice hotel, homely feeling, great location."
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Amannulla R wrote a tip Nov 2023
1 contribution
"Lots of supermarkets are close by"
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Harisinh P wrote a tip Oct 2023
1 contribution
"Good"
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Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
RM 377 - RM 812 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton downtown dubai hotel dubai, 4 points by sheraton downtown dubai, four points downtown dubai, four points dubai, sheraton dubai, dubai four points, dubai sheraton
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Al Mankhool
NUMBER OF ROOMS
244
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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FOUR POINTS BY SHERATON BUR DUBAI (R̶M̶ ̶8̶6̶3̶) RM 283: UPDATED 2024 Hotel Reviews, Price Comparison and 1,619 Photos (United Arab Emirates) - Tripadvisor

Frequently Asked Questions about Four Points By Sheraton Bur Dubai
Which popular attractions are close to Four Points By Sheraton Bur Dubai?
Nearby attractions include VIA TRIP (0.1 km) and Al Rais Shopping Centre (0.4 km).
What are some of the property amenities at Four Points By Sheraton Bur Dubai?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and an on-site restaurant.
Which room amenities are available at Four Points By Sheraton Bur Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Points By Sheraton Bur Dubai?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Four Points By Sheraton Bur Dubai?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Four Points By Sheraton Bur Dubai?
Conveniently located restaurants include B-town Restro Bar, Tipsy Tikka, and Cantina Continental & Mexican Restaurant.
Are there opportunities to exercise at Four Points By Sheraton Bur Dubai?
Yes, guests have access to a fitness centre, fitness classes, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Four Points By Sheraton Bur Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points By Sheraton Bur Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points By Sheraton Bur Dubai?
The staff speaks multiple languages, including English, Hindi, Arabic, and Filipino.
Are there any historical sites close to Four Points By Sheraton Bur Dubai?
Many travellers enjoy visiting Al Shindagha Museum (1.7 km) and Jumeirah Archaeological Site (7.8 km).