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Four Points by Sheraton Downtown Dubai

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#126 of 545 Hotels in Dubai
Certificate of Excellence
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Four Points by Sheraton Downtown Dubai
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1,265 Reviews from our TripAdvisor Community

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Showing 976: English reviews
Manchester, United Kingdom
Reviewed 3 days ago NEW

Last time we were in Dubai we stayed in a nearby hotel that we discovered was undergoing renovations and was very noisy throughout the day so we decided to pay to spend the day at the Four Points roof top pool which was good fun. Based on that experience we booked 4 nights at this hotel to break up the...

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Helpful?
Thank FLR14
Khartoum, Sudan
Reviewed 3 days ago NEWvia mobile

The hotel felt like a home away from home. The rooms are spacious and very elegant, a huge difference from other hotels I've stayed in before at similar rates. The food was amazing, I personally recommend the rib eye steak with peppercorn sauce or the the salmon steak. Although they are not on the room menu but the room service...

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Thank Mustafa2222348
Krakow, Poland
Reviewed 6 days ago NEW

Nice hotel with great location, 10-15min. walk to the nearest metro station Al Fahidi. We spend 5 night in this hotel. The room was big enough, clean and really nice. Breakfast was also good. They have swiming pool with a small bar on the roof. Hotel is providing complimentary shuttle service to the beach and also to Mall of Dubai....

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Thank PatrikCZ
Reviewed 2 weeks ago via mobile

We had a good time here. Let's sum it up to pro's and cons: + great beds + good shower + clean + great free wifi (also for streaming) + good buffet in restaurant + baby bed available + great aircon + friendly staff - two times there was confusion. After we ordered food, they phoned us after 25 minutes...

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1Thank aStoryForTomorrow
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there. Thank you for choosing to stay with us on your recent visit and for taking the time to share your experience. We thrive continuously in improving our product and service. This is why feedback such as yours is extremely important to us. We genuinely apologize for the confusion and inconvenience at the time of dinner, which is by...

Reviewed 2 weeks ago

Very Helpful & Delight Staff. Specially the Security guy MONINUL. He is all in all. He is working to meet the customer satisfaction at top. Really I would like thank him. Great foodand atmosphere. Rooms are big enough. Neat & Clean. Diffidently i will come back.

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1Thank Keeh K
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there. Thank you for taking the time to write about your recent stay at Four Points by Sheraton Downtown Dubai. I will be sure to share these comments with him. We are thrilled to learn that you have enjoyed your stay with us and look forward to welcoming you again to our hotel. Kind regards, Gregor K. Executive Assistant...

Victor Harbor, Australia
Reviewed 3 weeks ago

Stayed here on a stopover pre and post trip to Morocco. Great hotel, wonderful staff, close to train, large room with all amenities. I had had surgery for a broken wrist and on my stopover coming home the staff went over and above expectations. It was like coming back home. The English style pub was great, the food at the...

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Helpful?
Thank JanH1948
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there. Thank you very much for taking the time to share the details from your recent stay. The entire team works hard to ensure every guest who stays with us has a great experience. We are ecstatic with your comments and look forward to seeing you when your travels bring you back to Dubai. Kind regards, Gregor K. Executive...

Reviewed 3 weeks ago via mobile

the hotel was Amazing and the room Service was very good!Albert has help us to find our way in Dubai and to enjoy it.Not only that he help us out for our holiday he have done nice room service every Day and Ask us in all is okay ...So ist would say see You again at mys next dubai holiday...

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Helpful?
Thank Manolis M
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there. Thanks for taking the time to share your experience on TripAdvisor. We have a great team that prides themselves on ensuring all guests leave extremely satisfied and they will be delighted to hear your feedback. We'd love to have you back on your next trip to Dubai. Kind regards, Gregor K. Executive Assistant Manager Four Points by Sheraton...

London, United Kingdom
Reviewed 3 weeks ago

Fantastic place to stay, close to airport and old Dubai. The service in this hotel surpassed the expectations and its even better compare to other 5star hotels we stay in Dubai and Abu Dhabi. The hotel rooms are spacious, the swimming pools is fantastic too , you can watch planes taking off from DXB. Staff is always on their toes...

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Thank 358mimi
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there. Thank you for the fantastic review and recommendation – we are truly humbled! I'm glad to hear you enjoyed your stay and that the staff was friendly and helpful. Our location allows for our guests to experience the best of what Dubai has to offer - and it sounds like you were able to get to a lot!...

Reviewed 3 weeks ago via mobile

We had great room service from Albert who was helpful and amazing throughout our stay. The food was also good and the gym and pool were also a good touch. Our room was always clean when we came back thanks to Albert.

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Thank Dweep P
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there. Thank you for choosing to stay with us and for sharing such wonderful feedback regarding your visit. I am pleased to read you found our rooms comfortable and staff helpful. I will be sure to share this with Albert – he certainly is a gem! We do hope to welcome you back for another enjoyable stay. Kind regards,...

Klaipeda, Lithuania
Reviewed 3 weeks ago

We have little problem at nights in room-too strong conditioning, too difficult to regulate it themselves. More we had only pleasures. Thanks :) If you could update the interior, its details, I think visitors could be observed and an assessment of your efforts.

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Thank ulyter
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there. My sincere apologies for the strong air-conditioning. I wish you had asked the team to help you out there. We have recently refurbished our pool area and have new meeting rooms on the first floor. I hope you got a chance to try our new Family Friday Brunch. We hope to see you again, soon. Kind regards, Gregor...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
A four star property located in Bur Dubai which features 250 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Dubai Museum and Dubai Metro. Provides free bus shuttle to beach & major shopping malls. ... more   less 

Additional Information about Four Points by Sheraton Downtown Dubai

Address: Mankhool Road, 4C Street | Bur Dubai, Dubai 116162, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM330 - RM1,551 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Downtown Dubai 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA and Hotels.com so you can book your Four Points by Sheraton Downtown Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Downtown Dubai Hotel Dubai
4 Points By Sheraton Downtown Dubai
Four Points Downtown Dubai
Four Points Dubai
Sheraton Dubai
Dubai Four Points
Dubai Sheraton
Hotel Style:
#102 Family Hotel in Dubai
#106 Business Hotel in Dubai
#106 Romantic Hotel in Dubai
#119 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Downtown Dubai staff and other travellers.
49 questions
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Questions? Get answers from Four Points by Sheraton Downtown Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would be happy with any of their rooms”
 of 5 bubbles JanH1948, 30 Dec 2016 | Read review
“depends, road view rooms, small garden facing room, your own choice”
 of 5 bubbles rajeshnanda, 19 Dec 2016 | Read review
“Higher floors are obviously better. Less street noise but it's a quiet location anyway.”
 of 5 bubbles samtheman069, 9 Dec 2016 | Read review
“Ask for rooms with a view.”
 of 5 bubbles nagarajp2014, 27 Nov 2016 | Read review
“There are no good views from any on the rooms, but ask for rooms on the front side, its not much but its the best.”
 of 5 bubbles , 15 Nov 2016 | Read review
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