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InterContinental Dubai Festival City

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#30 of 544 Hotels in Dubai
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InterContinental Dubai Festival City
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1,583 Reviews from our TripAdvisor Community

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Showing 1,317: English reviews
2 reviews
Reviewed yesterday NEW via mobile

Had to be in Dubai for 3.5 days and stayed at this hotel. It was a little out of the way but then again, everything in Dubai is a 20-25 minute commute. This hotel is great. Staff was truly friendly and the accommodations were amazing. The breakfast buffet and lunches are a true must try. I little far from the... More 

Helpful?
Thank Steve L
Level Contributor
1 review
Reviewed 5 days ago NEW via mobile

Our 14 days long stay has been a really wonderful experience!! ! Everyone was very professional and caring. We enjoyed the nice poolarea with an amazing view at the dubai-skyline, the breakfast at anise restaurant with that great selection of food (we never had such a great breakfast before!! !) and we loved to train in the top equipped hotelgym.... More 

Helpful?
Thank Kirsten A
Washington DC, District of Columbia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

This hotel is a superb choice if you have no budget constraints at all. The location, service, food, amenities and transportation from and to it, are excellent. Also, it has a Mal very close to the property.

Helpful?
Thank Jordi M
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Jordi M, I appreciate your kind review a lot. Thank you very much. It is great to hear, that you call us a "spectacular choice". We are looking forward to your next stay with us. Kindest regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG More 

Stockholm, Sweden
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 days ago NEW

A grand foyer, attentive staff, great room with great view topped by a magnificent breakfast buffet. The Gym was roomy and in connection with he big swimming pool area. A nice touch was the running (3k and 5k) maps attached on the water bottle sin the hotel room. Only disappointment was the top floor bar, a sad smoke filled room... More 

Helpful?
Thank Flygtok
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Flygtok, I am glad to hear you enjoyed your stay with us and that you liked the running maps we provide. It is a 10 minute taxi ride to Downtown Dubai, where Burj Khalifa is located. Thank you very much for your review. We hope we may welcome you again soon. Kind regards, James Koratzopoulos Regional General Manager Dubai... More 

Brisbane, Australia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Stopped in here for just over 24 hours on my through to Europe. Could not fault this hotel at all. From the staff at the front desk to the gym staff, nothing was ever a problem. The facilities are first class. The buffet breakfast has to be seen to be believed. You name, they serve it. A must for any... More 

Helpful?
Thank SGB81
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear SGB81, It was a great pleasure reading through your review. Thank you for your kind words. I am glad to hear, that you enjoyed the buffet in Anise Restaurant and that our staff has always found a solution for you and made it a hassle free stay. I hope you arrived safely in Europe and we are looking forward... More 

1 review
Reviewed 1 week ago via mobile

You guys in the front office literally ruined out wedding party at your poor service hotel. Yours access cards to the room stops working for no reason and we have to go to the front office to change the cards every time. Your front office Egyptian employee yesterday at night around 12:00 am delayed our process of changing the cards... More 

Helpful?
Thank Khalid A
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Khalid A, I am distressed to hear what you have experienced during your stay with us. Please accept my sincere apology for the fact, that your room key card was not working. Unfortunately I cannot give you a reason, why the card has stopped working. Sometimes the magnetic strip stops working if you place it close to a mobile... More 

San Francisco
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 week ago

I was there for a bit over a week in a business visit. I had a couple of issues that I had to draw the management attention to, and the response time was impressively quick that exceeded my expectations. Mr. Amer (front desk mgr.) and Mr. Imad (the patio dining mgr.) were very helpful in making my stay nothing short... More 

Helpful?
Thank Bashar Z
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Bashar Z, I appreciate that you have taken the time to review your stay with us and shared it here on Tripadvisor. I am glad to hear that your problems were solved immediately and that you enjoyed your room and the sunset view in particular. We are looking forward to your next stay. Kind regards, James Koratzopoulos Regional General... More 

Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago via mobile

The new Intercon Dubai Festival city is next to the Mall with the same name and plenty of places to go in the new area where Dubai Real Estate is developing, Dubai Creek. The Intercontinental shares the space with the Crowne Plaza, both hotels have good restaurants and the average of service from this company. The room are spacious and... More 

Helpful?
Thank Dam F
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Dam F, I appreciate your review here on Tripadvisor. Thank you for taking the time to write about your previous stay with us. I am glad to hear that you enjoyed it, as well as the Mall next door. With our best regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG More 

Hong Kong, China
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

I have a story to tell about this hotel. I stayed for almost two weeks on business so I came to know it very well. On the morning I left I could not find my jacket and had to leave without it. I mentioned it on checkout. I was subsequently contacted and told the jacket was nowhere to be found.... More 

Helpful?
1 Thank Kerry K
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Kerry K, Thank you very much for sharing this great story here on Tripadvisor. What differentiates 5 star hotels? Its only the team members that make the extra step for our guests. I am glad your jacket was found and returned. It is a pleasure to hear, that you enjoyed your two week stay with us. We are looking... More 

Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

One of the best hotels in Dubai . You do not have to worry about any thing /great staff / good service / staff on toes all the times/ best breakfast ever / good for families / good for every one . The club lounge is the best / you can order any thing for a very special menu /... More 

Helpful?
Thank khalid a
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear khalid a, I am most grateful for your nice review. Thank you so much to review your stay with us and for sharing it on Tripadvisor. With our best regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM889 - RM2,192 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, HotelsClick, IHG, Travelocity, Odigeo and Hotels.com so you can book your InterContinental Dubai Festival City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#15 Family Hotel in Dubai
#19 Business Hotel in Dubai
#22 Spa Hotel in Dubai
#29 Romantic Hotel in Dubai
#30 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dubai Festival City staff and other travellers.
25 questions
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over a year ago

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Questions? Get answers from InterContinental Dubai Festival City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor rooms”
 of 5 bubbles DannyJ404, 26 Nov 2016 | Read review
“Try a corner room for the best views!”
  • View from Club Eclipse on the 26th Floor
  • View from the Meeting Roomson the Lower Ground Floor
 of 5 bubbles KerryK52, 25 Nov 2016 | Read review
“Family suites of 2 bed rooms are superb”
 of 5 bubbles 141tarekm, 22 Nov 2016 | Read review
“My room had a view of the Festival mall fountain which is lovely.”
 of 5 bubbles US-UK-citizen, 17 Nov 2016 | Read review
“All rooms are excellent value for money and quite with comfortable beds”
 of 5 bubbles ggard686, 9 Nov 2016 | Read review
5 of 5
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