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3 Sheikh Zayed Road Trade Center Area, Dubai 123979 United Arab Emirates
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Traveller (1967)
Room & Suite (681)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 22/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Grand Hotel, Dubai
Updated 22/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#190 of 899 hotels in Dubai
Location
Cleanliness
Service
Value
Sheraton Grand Hotel, Dubai located in the heart of Dubai, United Arab Emirates on Sheikh Zayed Road is your crossroads to Dubai. The 474 luxurious rooms and suites are equipped with the comfortable Sheraton Sleep Experience beds and enjoy magnificent views over Dubai from the floor-to-ceiling windows. On the 52nd floor, the Soul Wellness & Spa welcomes guests to sample a menu of relaxing treatments whilst Sheraton Fitness offers an array of health and fitness options to enhance your sense of well-being whilst travelling. The hotel provides a complimentary shuttle bus for staying guests to the Mall of the Emirates and La Mer beach. The hotel's business and meetings centre feature six meeting rooms, and one large, adaptive ballroom and the dedicated Events Team is on-hand for all requests and queries. The restaurant options include Feast, &More by Sheraton, and Larimar by Dawn & Dusk. Enjoy our hotel located minutes from Dubai International Airport, The Dubai Mall, Burj Khalifa and opposite the Dubai World Trade Centre.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Books, DVDs, music for children
Airport transportation
Valet parking
Paid public parking nearby
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Children's television networks
Indoor play area for children
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Soundproof rooms
Air purifier
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Oven
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English, French, Russian, Spanish and 51 more
Hotel links
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Location

Full view
97Great for walkers
Grade: 97 out of 100
86Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Contact
3 Sheikh Zayed Road Trade Center Area, Dubai 123979 United Arab Emirates
Name/address in local language
Getting there
Dubai Airport9 kmSee all flights
Sharjah Airport26 kmSee all flights
World Trade CentreDubai Metro6 min
Al JafiliyaDubai Metro10 min
See all nearby hotels
3356Reviews94Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Simon M wrote a review Today
2 contributions1 helpful vote
This happens to be the best hotel I have visited so far. Very polite staff especially at the lounge on the 31st floor. Credit goes to mr Jamal ,Htet and the chef whom did not get a chance to get his name. Also credit goes to a lady at the call center by name of Hyacinth who is always ready to give help when ever called spin. Bravo to all the staff in this hotel.
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Date of stay: July 2022Trip type: Travelled on business
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Discover581946 wrote a review Jun 2022
Kuwait City, Kuwait1 contribution1 helpful vote
The hotel managment were so profissional Athar Front offixe Supervisor offered my an upgrade as a loyal guest. The location of the hotel is so convienent next to supermarket, pharmacy, hair salon and the train station. I will always come back
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Date of stay: June 2022Trip type: Travelled on business
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HAJI wrote a review Jun 2022
4 contributions
The reception was good, came in early morning was given a chilled lemonade, I was at ease real fast after that. After that, the trajectory of the service was an uptrend. The manager on the premises led us to our door and then there was FEAST. Bruh... The variety of gourmet food being made right before your eyes will leave you wanting to go back even after you get full. You get shown to your table, Deborah was usually on hand and she was professional and on point with it every time. You go around get your food a la carte and of course the beverages of your choosing are brought to your table. Every one was great, the soup chefs, especially the chef. The manager and Sandesh, Priyanka,and Rahul were always on hand to help. My nephew couldn't make it down to the restaurant after a surgery and the restaurant didn't disappoint. He'd get a call every morning in the hotel's phone line asking for his order, and in 30 minutes give or take, they were at the door with the meal as ordered. The bed was comfy, the cleaning usually timely and the hotel even gave me a cake to celebrate my birthday. So of course they have my vote. Lovely bunch. Keep up the good work
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Date of stay: June 2022Trip type: Travelled with friends
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Response from Anna Collier, General Manager at Sheraton Grand Hotel, Dubai
Responded yesterday
Dear RogersHaji, Thank you for posting your review on Trip Advisor. We are delighted to hear that you found the hotel comfortable and the service excellent. We at Sheraton Grand Hotel Dubai strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team, especially Deborah, Sandesh, Priyanka and Rahul ensured a pleasant stay for you. Once again thank you very much for taking the time to share your experience on TripAdvisor and we look forward to welcoming you back. Kind Regards, Anna Collier General Manager
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Dayyan Onuka wrote a review Jun 2022
Dubai, United Arab Emirates8 contributions1 helpful vote
Been here two months, in a cast and couldn't have gone better. House keeping, reception, f&b staff, both in-dining and at the restaurant. My was easy sailing throughout. Roshin was consistently kind and considerate. Suleiman, Louise and Jibril were usually swift and efficient with cleaning. Deborah and the team in the restaurant were very professional and considerate,every time I was down there. Thank you guys for being awesome. And thank you Dinesh.
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Date of stay: June 2022Trip type: Travelled with friends
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Response from Anna Collier, General Manager at Sheraton Grand Hotel, Dubai
Responded yesterday
Dear 17thBam, Thank you for posting your review on Trip Advisor. We are delighted to hear that you found the hotel comfortable and the service excellent. We at Sheraton Grand Hotel Dubai strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team, especially Mya, Roshin, Suleiman, Louise, Jibril, Deborah, Dinesh ensured a pleasant stay for you. Once again thank you very much for taking the time to share your experience on TripAdvisor and we look forward to welcoming you back. Kind Regards, Anna Collier General Manager
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Motaz A wrote a review Jun 2022
4 contributions
Housekeeping service is excellent. Muhammed Roshin was especially helpful and hospitable. He was kind enough to take care of my unit’s cleanliness and go above and beyond to make me feel comfortable and welcome. Thanks to Dinesh also for his great housekeeping service
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Date of stay: June 2022Trip type: Travelled on business
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Response from Anna Collier, General Manager at Sheraton Grand Hotel, Dubai
Responded yesterday
Dear motazashhab, Thank you for posting your review on Trip Advisor. We are delighted to hear that you found the hotel comfortable and the service excellent. We at Sheraton Grand Hotel Dubai strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team, especially Roshin and Dinesh ensured a pleasant stay for you. Once again thank you very much for taking the time to share your experience on TripAdvisor and we look forward to welcoming you back. Kind Regards, Anna Collier General Manager
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Vincent wrote a review Jun 2022
Singapore, Singapore5 contributions8 helpful votes
Like to compliment the Sheraton Grand and team for an excellent property and the team 1. Excellent Rooms and facilities for conducting business in Dubai 2. Was greeted warmly and looked after by the Sheraton team Special thanks to Mahmood and Zune for take great care of me an day team during this stay. Highly recommended
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Date of stay: June 2022
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: Book early
See more room tips
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Response from Anna Collier, General Manager at Sheraton Grand Hotel, Dubai
Responded yesterday
Dear VincentL403, Thank you for posting your review on Trip Advisor. Always a pleasure for the team to read such encouraging comments. Happy to read that Mahmoud, Zune and rest of the team made your stay enjoyable. We thank you again for your Trip Advisor post and we certainly look forward to welcoming you back again in the not too distant future. Kind Regards, Anna Collier General Manager
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Sepehr wrote a review Jun 2022
Tehran, Iran4 contributions
We came to sheraton hotel june 21 it was worm welcoming by front office team , next day we went for breakfast it was great food and nice service by feast associate , evening time we always going to larimar , they have nice cocktails , fantastic service by Manoj, yan, braiyan , thank you so much sheraton grand lovely hospitality.
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Date of stay: June 2022Trip type: Travelled with family
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Response from Anna Collier, General Manager at Sheraton Grand Hotel, Dubai
Responded yesterday
Dear sepehrp2019, Thank you for posting your review on Trip Advisor. We are delighted to hear that you found the hotel comfortable and the service excellent. We at Sheraton Grand Hotel Dubai strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team, especially Manoj, Yan, Braiyan ensured a pleasant stay for you. Once again thank you very much for taking the time to share your experience on TripAdvisor and we look forward to welcoming you back. Kind Regards, Anna Collier General Manager
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muhammad wrote a review Jun 2022
Cairo, Egypt1 contribution
Overall our stay at Sheraton was great,mostt because of location and staff . Ann from lounge was very attentive and helpfull addresed our question and concer during our stay.all staff are very friendly. Hotel atmosphere and food was great. Will definitely stay again
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Date of stay: June 2022Trip type: Travelled on business
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Response from Anna Collier, General Manager at Sheraton Grand Hotel, Dubai
Responded yesterday
Dear mfathima, Thank you for posting your review on Trip Advisor. Always a pleasure for the team to read such encouraging comments. Happy to read that Ann and rest of the team made your stay enjoyable. We thank you again for your Trip Advisor post and we certainly look forward to welcoming you back again in the not too distant future. Kind Regards, Anna Collier General Manager
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khaled wrote a review Jun 2022
1 contribution
Dharmendar and colyn from housekeeping giving me excellent service my room cleaning is very good they guys giving me best service in my life I didn’t got the this type of service they guys are amazing wonderful
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Date of stay: June 2022Trip type: Travelled on business
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Response from Anna Collier, General Manager at Sheraton Grand Hotel, Dubai
Responded 2 days ago
Dear khaildd880, Thank you for posting your review on Trip Advisor. Always a pleasure for the team to read such encouraging comments. Happy to read that Dharmendar, Colyn and rest of the team made your stay enjoyable. We thank you again for your Trip Advisor post and we certainly look forward to welcoming you back again in the not too distant future. Kind Regards, Anna Collier General Manager
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Deemah A wrote a review Jun 2022
1 contribution
Best place to hang out with friends and have awesome drinks and shisha with an amazing bartenders and Mohammed shisha master! I recommend this spot to everyone who wants to have lovely day/night by the pool.
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Date of stay: June 2022Trip type: Travelled with friends
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Response from Anna Collier, General Manager at Sheraton Grand Hotel, Dubai
Responded 2 days ago
Dear 514deemaha, Thank you for taking the time to write a review of your visit and for recommending us to the TripAdvisor community. We are glad to know that you had a wonderful experience and we can't wait to welcome you again soon. Kind Regards, Anna Collier General Manager
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PRICE RANGE
US$104 - US$186 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Trade Centre 1
NUMBER OF ROOMS
654
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Frequently Asked Questions about Sheraton Grand Hotel, Dubai
Which popular attractions are close to Sheraton Grand Hotel, Dubai?
Nearby attractions include World Trade Centre (0.4 km) and Anonymous Lounge (0.4 km).
What are some of the property amenities at Sheraton Grand Hotel, Dubai?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sheraton Grand Hotel, Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Grand Hotel, Dubai?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Grand Hotel, Dubai?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Sheraton Grand Hotel, Dubai?
Conveniently located restaurants include Moe's On The 5th, Nido Tapas Restaurant & Bar, and The Crossing.
Are there opportunities to exercise at Sheraton Grand Hotel, Dubai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Grand Hotel, Dubai have airport transportation?
Yes, Sheraton Grand Hotel, Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Grand Hotel, Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Grand Hotel, Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Grand Hotel, Dubai?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.