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Crowne Plaza Dubai Festival City

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Crowne Plaza Dubai Festival City
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1,479 Reviews from our TripAdvisor Community

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Showing 1,257: English reviews
Reviewed 29 August 2014

Great place to stay. Very friendly and helpful staff. Close to the airport (4 mins by taxi or shuttle bus). Only 10-15 mins into the hussle and bustle of Dubai. A wonderful swimming pool and restaurant area. We ate there for breakfast every morning and there was always something different to sample. Wide variety to choose from. Rooms very comfortable,...

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Helpful?
1Thank Lyn and Eric R
45777IHG_DFC, General Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Lyn and Eric R' We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed many aspects of your visit to our hotel. We work...

Toronto, Canada
Reviewed 28 August 2014 via mobile

I really love the good sleep program they have in place in addition to the in room service they offer . The location is great and walking distance to the mall and movie theaters . Everything is spotless and clean and very nice. I found their toiletries to be the most visually appealing and unique ever

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2Thank danielagia2014
45777IHG_DFC, General Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'danielagia2014'. We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed your stay in our hotel. Your remarks regarding the sleeping kit and the...

Hong Kong, China
Reviewed 21 August 2014

I have been staying in this property since it opened doors and been quite regular. I have been coming back because of the following key positives :- Plus Points :- > Staff is very friendly ( I have been here several times and am greeted by many giving me a warm welcome each visit) ... Appreciate this , Thank you!...

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3Thank need2share
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'need2share', We would like to take the opportunity to thank you for your loyalty to Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are pleased to receive your positive feedback and note that you consistently enjoy the services we provide and the attention from our team members. We have taken notes of...

Madrid, Spain
Reviewed 20 August 2014

Second time staying at this hotel and it was just as good as the first time. Very high standards, good facitlites, great rooms, well trained staff. I will always come back here. The hotel itself it a little out the way of city centre but it can be easily reached by taxi or by short taxi ride to metro station...

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1Thank Marilees K
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Marilees K', We would like to thank you for coming back to Crowne Plaza Dubai Festival City, and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoy many aspects of your visit to our hotel. Thank you again for your comments and we certainly look...

Aberdeen
Reviewed 18 August 2014

I stayed for one night in May, very friendly staff (particularly Johnnie at the pool bar!) and handy for walking to Festival City. The rooms was spacious and very clean. We also enjoyed the Belgian Beer Cafe with outdoor seating. Overall a very pleasant stay.

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2Thank KaMac8
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'KaMac8', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoy many aspects of your visit to our hotel. Your special mention of Johnnie...

Dubai, United Arab Emirates
Reviewed 17 August 2014

First of all, I am a Platinum IHG member. The hotel meets the standards you'd expect out of Crowne Plaza. I have stayed at three Crowne Plaza's in Dubai and this one is the best choice of the three. First the good things, the service and the attention you get is impeccable. The staff at the gym and the swimming...

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1Thank Peter G
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Peter G', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your remark that we meet the standards you expect in a Crowne Plaza hotel, this makes us proud of every...

Reviewed 17 August 2014

Excellent service by all staff, Beautiful pool area and the water was cold and refreshing. Breakfast good European variety plenty of choice. We where upgraded to a creek side view as it was a special break for us.The hotel was next to the shopping Mall so that made it extra special and you didn't have to walk outside. Special mention...

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Thank brenda p
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'brenda p'. We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoy many aspects of your visit to our hotel. Your praise highlighting Monir,...

Machida, Japan
Reviewed 15 August 2014

I like this hotel. It’s really nice for the price. It’s a short distance to the airport and you are right next to the mall. It’s a little far from the center of Dubai where everything else is, but it’s only a 10 min taxi ride to just about anything you would want to do. When I stayed there were...

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2Thank hikokijason
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'hikokijason', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoy many aspects of your visit to our hotel. Thank you again for your...

Perth
Reviewed 14 August 2014

This hotel is extremely conveniently located for the airport, about a 5 or 10 minute transfer. When I stayed it afforded excellent value. The hotel staff were very friendly, quickly memorizing my 6 year old son’s name. The two beds in the room were of good size and were extremely comfortable. There are at least two swimming pools and a...

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Thank Alantroy
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Alantroy', We would like to take the opportunity to thank you for your loyalty to the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed many aspects of your visits in our hotel, from our breakfast to a nice...

Evergreen Colorado
Reviewed 14 August 2014

Love this hotel, stayed there 2 times in the last month. Its located beside the Festival city mall which sadly is slowly going broke it seems with many empty shops, but it still has a lot of food choices, the hard rock cafe and trader vics. The hotel also has the fabulous although expensive for food, Belgian cafe, but the...

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Thank can99
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'can99', We would like to take the opportunity to thank you for your loyalty to the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your feedback and note that you will return to our hotel in the future, which means that overall you have enjoyed your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek. The 5 star hotel features 316 rooms and suites, with leisure facilities including 25m outdoor lap pool, 3 spa pools, children s splash pool, and 24-hour gym. Two 18-hole championship golf courses located minutes away. The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering our guests a cleaner and healthier environment during their stay. All rooms and bathrooms offer fantastic views of the creek or city skyline, equipped with high speed internet access and 37 LCD tv. Directly joined to the 38,000sq ft Event Centre, Crowne Plaza Dubai Festival City is ideal for all business travelers. The hotel has three superb restaurants - Zaytoun ( Olive in Arabic) all-day dining, Mazar lobby lounge, and the authentic Belgian Beer Cafe, each with stunning city and creek views. The hotel is connected directly to the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafes, and 100 berth marina, perfect especially during the famous Dubai Shopping Festivals over summer and winter months. Dubai is known for many attractions, all within easy access of the hotel - the iconic Burj Al Arab, record breaking Burj Dubai, Ski Dubai, Wild Wadi Water Park, Mall of the Emirates or the beautiful Dubai beaches in Jumeirah or Mamzar. ... more   less 

Additional Information about Crowne Plaza Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM623 - RM1,462 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Dubai Festival City 5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Crowne Plaza Dubai Festival City Hotel Dubai
Dubai Crowne Plaza
Hotel Style:
#18 Business Hotel in Dubai
#20 Romantic Hotel in Dubai
#27 Family Hotel in Dubai
#28 Spa Hotel in Dubai
#36 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dubai Festival City staff and other travellers.
33 questions
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Questions? Get answers from Crowne Plaza Dubai Festival City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing the Dubai Creek for great views of downtown.”
 of 5 bubbles NajiE_12, 13 Feb 2017 | Read review
“Creek view rooms have excellent views”
 of 5 bubbles Latimer, 11 Feb 2017 | Read review
“Ask for a creek view room above the 5th floor. The pool area is on the 5th floor. It's cool to look down on the pool area.”
 of 5 bubbles F4899XPmaryr, 10 Feb 2017 | Read review
“ask for a clean room”
 of 5 bubbles da-np-1017, 3 Feb 2017 | Read review
“Go high, Dubai has some great views.”
 of 5 bubbles MillerWithanE, 17 Jan 2017 | Read review
5 of 5