Thank you to all the staff we were made to feel special every day. Many names that gave us great service the 2 guys at the outside Bar area Soji & Don we professional poilte and very funny. My freind Mohi and the great staff the Rosso restaurant were all very good. The all inclusive get a few strange reviews but I could not fault it. Food in the Horizon was varied and always found something to eat. The pool staff were great with cold ice pops and cold melon brought to your sun beds In short the hotel was right for us . The heat in June July is severe 43c humidity 50%.
This hotel is clean comfortable and staff go the extra mile to ensure you have a great holiday. Restaurant - Maggie & Myra excellent service very polite and always had a smile for you Pool Mohammed, Suika, Nasweer Always had towels ready for us, helpful with sun beds and brollies, very chatty round the pool asking how you are and advising on places to visit, - sorry we never got time to pop down and say bye the taxi came an hour early. - thank you for your help at the pool each day :) 10/10 Room 907 Naswinder - excellent room help, kept the room updated with tea coffee milk and water, clean towels and was very respectful of our space. 10/10 thank you The management at the hotel are exceptional they listen to your comments, we were stopped in the lobby one day just asking how the holiday was going, we happened to say that we thought there was a very similar choice each night in the Horizon restaurant, the following day the restaurant manager and the chef Jean spoke to us and asked what we would like and offered to cook us anything we wanted. They are very attentive and want us to enjoy their food and hotel, which we did the food is excellent taste wise We are at Rosso a couple of days another restaurant in the hotel - whilst we felt the menu in their for Half board was limited the portion size was massive and the food was lovely We have been to this hotel 3 times and it never fails to provide us with a wonderful holiday They used to do a service to the Dubai Mall and The Mall of the Emirates this is no longer available, but the local transport services are excellent, Busy/Taxi/Metro and Tram are all within walking distance. The beach is about 500 meters away and Blue Island is walkable JRB is a great place for a holiday. We will be back again. thank you for a great time and well done to all of the staff.…
Specialy in the pool area the hospitality is amazing mohamed lifeguard has a legendary personality very generous and reely friendly and funny gave us places to go and activities and helped us over all greet hotel
The hotel was brilliant, the swimming pool area was very good and clean the life guard Mohammed was amazing very helpful friendly and catered to all the guests. Overall I would recommend staying at this hotel.
Location is perfect with beach access and restaurants around, it’s alive spot 24 hours a day, Hotel rooms are nice and the staff are friendly , definitely will come back to this hotel whenever in dubai!
Hotel was having work done on reception area which was a little Unsightly and noise could be heard at poolside. Staff were exceptional and went above and beyond to make your stay the best it could be . I had my birthday there and received a wonderful rendition of happy birthday with a complimentary birthday cake at Breakfast and Lunch. Kim in Rosso restaurant was especially helpful. My one complaint would be the all inclusive food . There were 4 restaurants at the hotel but you could only dine at 2 within the all inclusive package . Even then you could only have buffet breakfast , lunch at Rosso which was a very limited menu and then buffet evening meal once again I have always paid all inclusive and have always had the option to dine at least once at the speciality restaurants during my stay. The half board option was buffet breakfast/ evening meal , again I don’t feel this is satisfactory. Saying this the holiday overall was a roaring success…
Hotel staff very friendly. Mohamed the lifeguard and other pool staff were very chatty and accommodating. Hotel is clean however due to being summer all things were not open. Would recommend especially in winter time.
Nice pool area. Mohamed was very friendly and accommodating for our sun beds. He was very chat and made us feel welcome. The hotel is very comfortable and do their best to make your stay a good one. Room service was quick. Overall we had a great stay!
What a place! The food, the location, the staff, the whole holiday was exceptional. The food was amazing, sit down lunch (not buffet) every day apart from Saturday 🥰. The pool staff and bar staff were out of this word, big shout out to Mohammed and Sujin and the 2 bar staff who made the holiday! No sunbed wars, it’s managed by the pool staff excellently! Constant clean beach / pool towels provided. Wednesday night in Horizon, Indian night, the food was out of this world! Room clean, spacious with a stunning view. All inclusive was 100% worth it, branded spirits, cocktails and the wine was lovely. We will be returning!
The hotel was friendly, clean and comfortable. Mohamed The lifeguard was great, very chatty and friendly. He helped around the pool area. I will come back here for sure. The food and drinks were fresh and delicious. It is in a good location.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing